Product Communities

Many of our users find the My Updates area to be a great place for quickly reviewing things that require their attention. However, we have found that for some users, the Mentions area is not functioning as needed. Ideally, this area could be filtered or set to show only the conversations in which the user has been tagged or directly mentioned.    Upon review of available documentation, we understand that conversations will be displayed if the user has been included. However, in addition to conversations in which the user has been tagged, this will also display conversations on objects that the user has created or assigned.    We have designed our processes such that many of our users initiate work that flows between teams. Even though the work may leave their respective team, the conversations on those objects continue to fill their Mentions section, making the area useless. If filtering/settings are not possible at the user level, having a system setting that

For the Notifications box, we need to have an "Inbox" that works more like Outlook so you can archive messages once things are addressed, so the list gets shorter and you can focus better on things that need your attention or what needs action. Currently, all messages stay there forever (either bold as unread or unbold for read status), which is just overwhelming and not super useful. Asana provides a good example of this capability. If you have archiving capability, you will also want the ability to unarchive if you made a mistake.Also, need to have the ability to view the "update" notifications as a thread within the notifiation Inbox, silimar to how you can group Outlook by conversations if you choose.Just overall, need to have a way to organize, sort, group your notifications by type, action, etc, for further action, follow ups or reference at a later time.As it stands now, this feature is unusable and is causing more frustration for our users; also causing use

Description -  A ready-to-use (or "out of box") easy-to-implement generic SMS connector, similar to the existing EMAIL connector found in Adobe Workfront Fusion.  Why is this feature important to you - SMS is more expeditious than EMAIL. Additionally, it's a great additional add-on better aligned with communication in 2023.  How would you like the feature to work - Similar to the EMAIL connector, the end-user could select from a list of providers (i.e. SendGrid) and complete the process to establish a connection.   Current Behaviour - This connector does not exist "out the box" within Adobe Workfront Fusion at this time. 

Request for Feature Enhancement (RFE) Summary: Add 3D asset viewer to the Brand Portal, similar to the one in AEM Assets Use-case: People who view, download and share assets should be able to make use of the 3D viewer functionality on 3D assets. Similar to the functionality that is available in AEM Assets. Current/Experienced Behavior: The 3D asset is not recognized as a 3D asset and cannot be viewed Improved/Expected Behavior: The 3D asset will be recognized as a 3D asset Environment Details (AEM version/service pack, any other specifics if applicable):   Customer-name/Organization name: Signify Screenshot (if applicable):   Code package (if applicable):  

Request for Feature Enhancement (RFE) Summary: Our authors are facing a problem with Asset authoring in AEM Page. Use-case: When Authors are trying to add a featured image (in page properties of a page), they just get a pathPicker where they have to manually browse through the asset hierarchy & select the image. Current/Experienced Behavior: Pathpicker doesn't provide ability to search for the asset before picking it as featured image. This is difficult for authors to navigate through multiple folders & select the image Improved/Expected Behavior: There should be an option to search for asset in this page properties screen while authoring any asset. Or if the siderail is enabled (which already has assets listed there) in this page properties screen that should help. Environment Details (AEM version/service pack, any other specifics if applicable): AEM as a Cloud Service Customer-name/Organization name: Cognizant Screenshot (if applicable):   Code package

Basically the idea is to have a report that shows the exact number of subscription and unsubscription events (not only the clicks) so that customer data is still anonymized but you have a whole process understanding (i.e., where users effectively unsubscribe)

It would be really nice to allow the possibility of selecting specific hour ranges of day for alertsFor example, I set an hourly alert when page views below 1000, but it concerns me only if it happens during the day time (from 8am to 8pm). It’s normal that page views decrease during the night, while every morning I have to delete the 12 meaningless alerts received. Hopefully we could make the alert activated only for a specific hour ranges of each day !!!!I’ve seen some post about activating alerts only on certain days of week, same idea.Thanks

As it stands right now the Status Update field on the report clears all of the formatting (bullets, indents, hyperlinks, bolding, underlining etc.) that was added using the native text editor when a status update is posted on an item. Instead a basic block of text is shown in shown within the Status Update column on the report, the only remnant of formatting that persists is the "new line" separator. It would be great if the Status Update field on the reports would retain the formatting added by the user with the native text editor when posting status updates.

Update Marketo Sales Insights for Dynamics 365 so that the dates can be displayed in the Tennant Date format - Australia is DD/MM/YYYY, while they only format available is MM/DD/YYYY

It seems like marketo logs the last 10 email aliases used to send test emails to. Would like the ability to remove these as sometimes we send test emails to 3rd party partners we work with and they don't need to be on the list; don't want to accidentally send them an email.

Description - Allow System Admins to update custom fields on closed projects.   Why is this feature important to you -  We occasionally create new custom fields & forms and want to apply them to say a year's worth of projects to get a solid timeframe of new data.    How would you like the feature to work - When Sys Admin attempts to update fields/form on a closed project, get a warning that the project is closed but will allow sys admin to save the updates to the project if select yes/continue.   Current Behaviour - System Admin creates new custom fields on a new form...say on a task level.  Admin needs to move complete projects to planning, select tasks, attach custom form and recalc expressions.  When there are hundreds of projects that this needs to be applied to, it's is very time consuming.

It would be really helpful if we could set up notifications on custom fields. Specifically an upcoming deadline based on a date field on a custom form.    We have many different date fields we use on our custom forms to track deadlines. We can't rely on our users to constantly check reports to find the dates so sending notifications when a given date is approaching would be huge.    How would you like the feature to work - when setting up a custom form field, giving us the option on a date field to specify the user(s) (likely, the request owner) to get notified and when the notification gets sent (1 month out, 1 week out, day of).  

Hello Workfront Team, My company noticed that comments within existing threads do not cause task Update threads to be bumped up to the list of Updates at the project level. It would be extremely helpful for the comment from the most recently updated thread to be bumped up to the top of project level updates rather than getting buried below. If you have any questions, please let me know. Thanks

Description -  In workspace, when trying to send a report to an email address that doesn't have an Adobe account, if you don't hit "enter" after typing the email, it gives an error and doesn't let you send the file. This can be confusing for users who aren't familiar with the interface. By having more information appear when you hover over the warning icon, it can help users figure out what is going wrong and how to resolve the issue.       Why is this feature important to you -  This can increase ease of use for users.   How would you like the feature to work -  When you get an error, provide more information about what is causing the error and how to resolve it (such as hitting "enter" to validate the email address to send the report to) when you hover over the error icon.   Current Behaviour -  Currently you have to hit enter after typing an email, and if you don't it gives a red warning, but there is no information about the warning/inf

Description - It appears that the way Adobe Analytics disables the alerts is to wipe the recipients list, re-enabling the alert means re-entering the list of recipients, can't work out if this is by design or a bug? Why is this feature important to you - I don't want to have to enter all the recipients again if I choose to enable a saved alert I've previously disabled How would you like the feature to work -  Disabling the alert should suppress the alert without deleting the list of recipients, when I enable the alert I shouldn't have to do anything else. Current Behaviour - I have to re-enter recipients into my alert and save again        

At the moment there is no way to see a list of all fields which are blocking updates from sources. You have to click into each field one by one to see if the field is blocking updates from sources.   There should be an easy view where all fields that are blocking updates can be seen.   Or when doing the export of fields include "Blocked Sources" as an extra column so we can do our own filtering in sheets

Users have suggested that there be a pop up that appears once you click done on a task to remind users to log a final sum of time.

  Hi, I see we have a need to change when and how often a Journey is scheduled after it has been published. Insted of having to create a new journey just to change when journey is set to schedule, with all the impact it has to current profiles in the journey. I would like the possibility to change when and how often a published journey is scheduled. Example: from As soon as Possible to Daily at 10 PM, or from Weekly Mondays to Weekly Tuesdays   A scheduled journey, is a published journey, so today to make a change to a scheduler I need to create a copy or a new journey version.

Somehow the ability to see unassigned issues got lost in moving from Scheduling to Workload balancer. Issues need assignments, planned hours, etc..... Please add this functionality

Description - In digital analytics, analyzing how long it takes users to complete an action, go through a funnel, or place a purchase is essential. Many optimization efforts focus on time-to-completion and many implementations try to make it accessible through frontend code. In Adobe Analytics, we can use the Cohort Table visualization to get a first idea of this. However, the smallest granularity is "day" and the resulting table is not very friendly to exploration: One of my personal favorite visualizations is the Histogram because it really helps during exploration, as it clearly shows in which bucket users fall and where to look next. Also, we can re-purpose the resulting Segments through showing the table:   With this, I want to propose a combined visualization. Ideally, it would allow us to create a Histogram-style diagram from an input similar to the Cohort table. We would be able to select a "start event" and an "end event" (bonus points if we can select the first/last/ev

When you create an ad-hoc task for yourself, it's added as a task to your personal project. However, when you go to that personal project, you cannot see your personal tasks unless you create a special filter to see them. The logic behind this is faulty because this is a task that I created and is priority for me to work on. So having it not show up, doesn't make sense.   My recommendation is to un-hide those tasks so they display when you use the "All" task filter.

Requesting A4T Reporting for Auto Personalization WHY:  Target reporting functionality driving additional work (compared to A4T reporting). Toggling between Metrics (Target only reports one KPI at a time). Exportable report format does not include Confidence levels.  Copy/Paste of report table yields multiple values in one field and requires scubbing. Manually updating reporting end date (want Today-1day, like Analytics).  Cannot compare to multiple Activities within one report view. Target reporting is rare skill-set within cross functional team and organization, where as Analytics is commonly used.     Currently, we provide test reads to our cross functional partners by populating KPI's and their confidence levels into an Excel table.  This data is pivoted and shared to a cross functional team in a comprehensive format.

The copy process takes over all elements in their latest version. This makes it complicated, e.g. to create the current production status, since in the copy all elements of which the last version is not in the production status must first be rolled back to the production status. The production library of the original property should also be copied.

Description Is there a way for Workfront to not be so strict with the hh:mm AM/PM format?    Current Behaviour Currently, to input time, users need to completely type it in this format hh:mm AM/PM. Otherwise, Workfront will say it's an invalid time   How would you like the feature to work - Example, the user wants to input 9:00PM or 9:00AM They should be able to do so just by simply entering in "9p" or "9a" in the time field. Once user hits Enter, the system formats it to hh:mm AM/PM   Why is this feature important to you - 1) It will allow users to work faster and easier. Typing in "9:00AM" may not seem much but it definitely adds up, especially for those that work with TIME-specific deadlines more than DATE-specific deadlines.   2) Asana was able to do it. It shouldn't be a big problem for Workfront.    

Texts data of several lines can be recorded to data field (of Text area type), but when we insert it to email with token, it's shown as 1 line.   Data of several lines can be inserted to email only when it's sent by web form trigger and only in text type email. (I and Marketo Support tested it and confirmed the way it is)   I hope that Marketo updates the system so that texts of several lines can be inserted email with token.