Product Communities

Has anyone created a cycle time report for the amount of time it takes from request to project conversion?

hi.https://developer.adobe.com/express/add-ons/docs/guides/getting_started/quickstart/#prerequisitespage to set up the SDK development environment.I'm getting No SSL related certificate or key files were found error on npm start.Do I need to set up SSL certificate separately?Developers around me say that it works without setting up an SSL certificate.

We are looking for inputs how Tables/datasets sizing can impact CJA in terms of Licensing and Cost to onboard CJA. Requesting you to please share if you have any suggestions on this. Thanks !

Hi Community, Any idea is AEM using ingress-nginx for dispatcher & publisher servers. https://kubernetes.io/blog/2025/03/24/ingress-nginx-cve-2025-1974/#:~:text=Ingress%2Dnginx%20translates%20the%20requirements,running%20within%20a%20Kubernetes%20cluster.

Hi Community,I'm encountering an issue while deploying to AEM as a Cloud Service. The deployment fails at the "Update services" step, and the error message states:"The deployment failed due to a system issue. Contact Adobe Support if the issue recurs."Here’s what I’ve observed so far:Update Indexes → FinishedBuild Transform → FinishedUpdate services → FailedInstall mutable content → RunningHas anyone else faced this issue? What are some potential troubleshooting steps I can try before reaching out to Adobe Support? Any insights would be greatly appreciated!Thanks!

Hi, Is there a way to import HTML templates from AEM to AJO under content template section. Any suggestions/references to documentation would be greatly appreciated

Hello! I've properly added the DNS information to set up the new Marketo Inbox Tracker / Deliverability Tools several days ago, however, I'm still seeing no data found across all the dashboards. Are there other configuration steps that I must take?  I've seen some of the high-level videos here, but I'm looking for some more robust product documentation on configuration and use of each of the features:https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/email-marketing/deliverability/inbox-tracker/inbox-tracker-tutorials  Thank you!  

We've noticed a significant number of records in Marketo have a phone number which does not start with '0' is there a straightforward way in which to mass update those records to add this in please or would the data need to exported, amended and re-uploaded? 

Hello guys,I finished the setup for EDS with Google Docs and it works like a charm.Next step was to setup EDS with an AEM Cloud Instance. I went through all steps described here: https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/wysiwyg-authoring/edge-dev-getting-started#prerequisitesIt did not humbled over any point, but changed content isn't reflected to any site, so I believe, that the project still points to the demo project and not my AEM instance. Here are some information.My GitHub project: https://github.com/PublicisMaikLindner/eds-with-ue-testfstab.yaml:path.json: I changed and published the index site, but still the demo content is shown.Also I added an additional site and published it, but it shows a 404 when I request this site: I strongly believe, the GitHub-Project still show the demo content.What can I check/change, to get my content behind the URL? Best, Maik   

Hi,We are migrating from Adobe Analytics to AEP Web SDK. We are not using the ECID extension; instead, we are using the custom code below in a rule to capture the ECID and send it to Analytics Workspace:return alloy("getIdentity").then(function(result) {_satellite.setVar("experienceCloudID", result.identity.ECID);});This is working fine. However, when we were using Adobe Analytics with the ECID extension, we used to see two additional server requests—one from Adobe Audience Manager (type: ID Sync) and the other from Adobe Experience Cloud (type: Other). Since we no longer see these in the AEP Web SDK implementation, we wanted to understand the potential impact and whether any additional configuration is needed to ensure we are not missing any important data.Thanks,Kaushik Ganguly

Hello Adobe Team,We are starting to us Adobe Acrobat Pro (64-bit, version 2025.001.20435) company-wide and generate technical drawings via BricsCAD using the Adobe PDF printer (PC3 driver) with A3 landscape settings.The issue: Although the drawings are generated in landscape format, and show correctly in print preview, the resulting PDF always opens in portrait view. This happens even though the content is clearly rotated and placed correctly – it's just the page orientation metadata that is missing or wrong.We confirmed this by:Comparing PDFs generated via the Adobe PDF printer and other PDF printers (e.g. PDF24, Microsoft Print to PDF)Inspecting the page objects: the Adobe-generated PDF always has /Rotate 0, even when the page is landscape (e.g. /MediaBox [0 0 842 1191])Rotating the page manually in Acrobat Pro and saving it does update the /Rotate flag to 270, and then the file opens correctly in any viewerThis causes major problems:The PDF opens with incorrect orientation in A

Hi, I began the steps to migrate my JWT credentials to use the OAuth S-S credential. I clicked the first step to begin the process, however now I am unable to get back into my project to continue - the page just loads up blank. When I refresh the page, I see the project load momentarily but then the page just goes blank. Tried on multiple browsers, even as a different admin but still no joy. All I can get is a blank webpage when I'm in my project developer.adobe.com/console/projects/...../overview  I can create a new project and get into that but not continue with my already set up project. Anyone else had this?

All, I just need help on how I can run an query on an Audience I created, but I want to use Query Service so I can confirm some values from the Audience. I've run queries on the datasets using a Journey Action ID to get Tracking/Message feedback information, but I don't see any documentation on how to run this type of query on an actual audience.  Please advise. 

Hi Everyone,I’ve configured a workflow launcher to automatically publish assets whenever their metadata is modified. However, it's not triggering the publish action as expected, even though the metadata changes are happening.I’ve attached my launcher configuration below. I also tried removing the condition to see if that would help, but unfortunately, it didn’t resolve the issue.My goal is to ensure that assets are published to multiple publishers whenever they are modified in the author instance. If anyone has encountered a similar issue or has any suggestions, I’d really appreciate your insights!  ThanksNandheswara

Hi everyone,In the AEM project I'm working on, we've extended the default Rich Text Editor configuration. In addition to the standard formatting options like bold, italic, and underline, we added a custom "styles" dropdown. This lets authors apply specific font styles and sizes by assigning custom CSS classes to the text (e.g. notoSans-xxs-semiBold), defined within our client libraries.While everything works as expected on the published pages, in edit mode, the applied custom styles are not visible. The class is correctly added to the element, but the clientlib that defines the style doesn’t seem to be loaded at that point — which prevents the formatting from showing in the authoring environment.I've attached two screenshots:First: how the styled text appears correctly in published mode.Second: how the same styled text appears unstyled in edit mode, despite the class being present in the markup.Has anyone encountered this issue? Is there a recommended way to ensure that the requir

Hi Everyone, I'm working on an XDM schema for sending data to Customer Journey Analytics (CJA). The goal is to send the data just like existing Adobe Analytics data to CJA. I'm using the XDM Experience Event class and need help choosing the appropriate field group from these options: Adobe Analytics ExperienceEvent Full ExtensionAdobe Analytics ExperienceEvent TemplateAEP Web SDK ExperienceEventI'm confused about which field group will best to match my existing Adobe Analytics data in CJA.Could someone explain the differences between these field groups and when each should be used?Specifically, what field group is recommended for collecting data to CJA?

Hi,I see CJA workspace doesn't have a built-in Entry Page dimension, what is the best way to get a report for this? I just want to see how many times, A specific URL was used as an entry URL? Thanks!

Is there any point to add ECID to IdentityMap ? Are there any benefits? Is it required?  

Hi! I have created a User Group on IMS (on the Admin Console) and synced it with AEM (by adding myself as a user and then logging in AEM). It works well. Then, I had to rename the group (on IMS / Admin Console) and I don't understand how/when it is updated on AEM.I noticed that the new name is not immediately updated on AEM. After some operations (adding a new user and let him logging in), I saw that a new group with the new name is created. But it doesn't seem to work always like that. How can I sync the new User Group's name properly with AEM? 

Hi everyone,I wanted to clarify a scenario related to cross-device/profile merge behavior in Adobe Target, specifically in an A/B test setup using A4T and CRM ID (cgrid) for identity stitching.Here’s the scenario I tested:On Desktop A, I logged in as a user (with CRM ID = xyz) and received the Variant experience. The ECID was 123.Then, on Desktop B, I visited the site anonymously (not logged in) and was assigned to the Control experience with ECID = 456.After browsing as anonymous on Desktop B, I logged in with the same CRM ID xyz.Adobe Target then switched the experience to Variant (aligning with the login history of Desktop A), but the ECID remained as 456 on Desktop B.This effectively means that the same user (CRM ID = xyz):Saw Control when anonymous (Desktop B)Saw Variant after login (Desktop B)Already had Variant history from another device (Desktop A)My Questions:Is this expected behavior in Adobe Target?Can this cause contamination in A/B test results, since one user is technica

Hi All,I am practising AJO to build an journey to send birthday mail,For that i created an Individual profile schema and ingest an data into dataset through HTTP source connector using streaming API ,then create an audience using Birth date(YYYY-MM-DD) attribute(build rule method) and i want to choose streaming as a evaluation method . but when i go to publish the audience AEP forced to choose Batch method only ,why AEP does that , like I am ingest an data through streaming API and the attributes that i am choosing for creating an audience should get qualify on same day (Birth date(YYYY-MM-DD)), if i choose batch it takes 24 hours to qualify the profile for audience. Please educated on that query.Thanks.

Hello. Does anyone use another asset sharing platform with AEM Cloud instead of Content HUB? I am researching alternatives to Content HUB as it may not have all the search and collection features we want to make available to our Distributors and internal employees. Thank you, Mark W. HolmesSenior Digital LibrarianHerbalife

Before I ping support, I thought I would throw this out to the community. I have two tasks in a project with predecessors that have been met, but the Can Start value is False. Why? Is there something hinky going on with that cross-project predecessor?

Hi All, I wanted to know if anyone has attempted to group a report by multiple typeahead fields?  I have three user typeahead fields associated with a form. The report request I have been asked to produce would group the report by user.  The kicker here is that they want, if the user is entered in either of these three fields, it would populate under that user in the grouping of the report. Not even sure if this is possible.

In our instance most Request Queues are available system wide but the requests are routed to a landing project that the team working on those requests have manage access along with contribute access for the individual that made the request.The requesters teams would like to see and contribute to any requests made by their team (except HR requests) in case someone is out or the like.What I would like to do is add contribute access to all requests made by a member of a particular team to their entire team. Does anyone know of a way to do this either direct in Workfront or via Fusion? Thank you in advance for any suggestions.Dawnmarie