Product Communities

We know many of you have been anxiously awaiting the return of drag-and-drop to the Marketo Engage tree in the next-generation user experience. We are happy to announce that, as of Friday, March 19, it is back for moving assets within the tree!   We appreciate your feedback and patience as we prioritized ways of moving assets in the tree that are accessible for all customers (move modals), but we worked diligently to get this popular feature back as soon as possible.   You may be wondering “what about the iconography?” Well, a new set of icons and status badges are being released in the next few weeks based on user feedback and extensive testing to improve readability and design.   Beginning March 19, we will also begin rolling out improved tree performance, such as faster load times, to all customers. Please continue to provide feedback via the Give Feedback button in the next-generation experience. For bugs or assistance with the product, please file a ticket with Supp

What is the next-generation experience? The next-generation experience is our commitment to providing an updated and innovative user experience to customers in a way that offers flexibility, access to innovation, and ease of use. In 2020, we began delivering this next-generation experience by rolling out a new tree and global navigation that act as the frame of Marketo Engage, while keeping the right frame unchanged. Please keep in mind that this new tree and global navigation cannot be toggled back to the previous tree and global navigation.   Beginning in 2021, we will be updating the main canvas to allow users to seamlessly switch between the current user experience and the next-generation experience with a new design scheme, productivity enhancements, and some features and functionality that currently live exclusively in Marketo Sky. The ability to switch back and forth will be provided through a toggle on the bottom right that offers ultimate flexibility – allowing users to s

In this video, we take you through a step-by-step walkthrough of what customers can expect to see in the first phases of the next-generation user experience, including new features and functionality! Share this with your team and Marketo Engage users to make sure they are up to speed on these exciting updates.