Product Communities

I am working on installing Campaign Classic specifically the Application server but can't seem to get it to recognize Java. I am following the install guide here: Installing the server Tech stack:Server: Windows Server 2016 Datacenter (64 bit)Application: Adobe Campaign Class v7.0.8795 (32 bit)Open JDK: 1.8.0_211 (32 bit)Any attempt to start the web server errors out with JVM-510037. I have confirmed Java is installed, and that the environment variables are in the system path. In the end this will be a hybrid deployment between a 3-tier (web/app/db) on-prem and Adobe Cloud.Any help will be appreciated! I spent hours searching through Adobe Campaign installations documentation but was not able to find a solution.  

Hello,I’m facing some challenges with setting up Adobe Analytics for tracking user interactions on Scottish Kilt Co., an online kilt store. Specifically, I’m having trouble ensuring accurate tracking of conversions, product views, and customer behaviors.Has anyone experienced similar issues with Adobe Analytics, particularly with e-commerce sites like Scottish Kilt Co.? Any tips on configuring the tool for more effective tracking or troubleshooting common issues would be greatly appreciated.Looking forward to your insights!Thank you!

Hi everyone, I have few questions related to SOAP calls (we are having hybrid instance of AC v7): 1. I know that SOAP calls are made via Adobe Cloud. So does Adobe cloud store anything related to these SOAP calls? If yes, what sort of data and for how long? 2. It mentions that info is stored in AC application server - does it mean within AC databse and where is it located? Can anyone please help in this? Thanks,Vinay

Can we somehow set the new Content Fragment Editor as a default editor? 

I would like to have two separate environments: Dev and Prod. 1. I created separate workspace for Prod and Dev2. I would like to have separate at.js for Prod and Dev.Prod CMS -> Prod at.js Dev CMS -> Dev at.js How would you like to approach that?

Hello Community, Has anyone else experienced issues with emails randomly being deactivated within engagement programs?I’ve encountered several instances where I notice an email is not deploying as expected, only to find that it’s been deactivated within the stream. There’s no related activity in the admin tool, and unfortunately, support hasn’t been able to assist with resolving the issue. If you’ve dealt with something similar or have any insights, please let me know! 

Is it possible to make in Target an audience which consists of people who visited specfic page view days ago? Using Profile Scripts? Or I need to buy CDP / Analytics in enable to track previous behaviour of the user?

Hi, I am trying to show/hide fields based on checkbox toggle inside a multifield. I have been referring to this great article by Theo Pendle: https://levelup.gitconnected.com/aem-conditionally-show-or-hide-a-field-based-on-a-checkbox-widget-or-anything-else-6b23b2515810It works great with individual fields. The problem arises when the fields that needs to be show/hide are placed inside the multifield. It will toggle every item in the multifield when the desired functionality is to hide that specific item in multifield. Has anyone found a workaround to this issue? I have also tried using the ACS Commons library but that too don't work with the multifield.

[ERROR] 4 errors[ERROR] role: org.apache.maven.plugin.Mojo[ERROR] roleHint: biz.aQute.bnd:bnd-baseline-maven-plugin:5.1.2:baselinePlease help me in resolving this Error.

We have a big team of content authors and one of them was trying to publish and we got an alert saying - Blocked Replication Queue, which i already cleared and copied the logs for investigation. Can anyone please help to guide, if anything is wrong or the authors are publishing in a wrong manner? 2025/03/12 13:57:07:544 - INFO - Successfully applied package with id dstrpck-1741787823269-91c4fd10-6d60-45de-a58b-67d282f22df1, type ADD, paths [/content/kpmg/us/en/webcasts/2025/ask-the-experts, /content/dam/kpmg/event-hero/2025/ask-the-experts-2000x1125.jpg]2025/03/12 14:07:34:120 - INFO - Request accepted with distribution package PackageMessage(pubSlingId=f1f2ea2c-c9f7-4757-b555-a51323af536b, reqType=ADD, pkgId=dstrpck-1741788454042-08512221-7f2c-4f12-ac0f-f14a5e2d0c01, pkgType=journal_filevault, pkgLength=52176, pubAgentName=preview, userId=replication-service, paths=[/content/kpmg/us/en/articles/2024/strategic-workforce-planning-in-the-age-of-genai], deepPaths=[], metadata={}) at

Hi All,The 'Create PDF with Change Bar between Published Versions' option is missing from the Native PDF general settings. How can I enable this feature?AEM Version: 6.5.21AEM Guides: 4.6.3 UUIDAEM Native PDF Documentation:Local AEM instance:  

I'm working with Edge Delivery Service (EDS) with document-based authoring in AEM and exploring how to implement full-text search. Does document-based authoring support full-text search, and if so, how?Are Content Fragments or structured content indexed for search within this setup?What are the recommended approaches, tools, or APIs available to enable full-text search in EDS?

I'm trying to understand what a Sales Insights "license" entails. I've found previous discussions saying a license is only needed for the email plugin, not for viewing activity on the record, but they are all older:Discussion 1Discussion 2Discussion 3Discussion 4Trying to understand if 1) this is still true, that you only need a license for the email plugin and that anyone without one can still view activity and 2) how do you disable just the plugin part of the permission set?

Hi, is there a way to only filter for approved requests / issues in a report? We would like to use this report for Project Managers to go through before converting the requests to projects.  I have also been trying to add a column to show the name of the approver but both approver columns we have in the system is not showing accurately.  Any kind of help is appreciated. Thank you!

Our team uses Target to modify pages on our site to serve unique experiences to users. We don't use the VEC and prefer to update the DOM using scripts entered as Custom Code modifications that get appended to the <head>. We host the code for all of our Activities in GitLab, but this requires that we copy-paste our code from GitLab over to the Custom Code modification field in Target. THE ASK: Is there a REST API route where we can push our code from GitLab into the Custom Code fields of an Activity. We want a solution where our code is synced so we don't have to maintain code in 2 places, and to also speed up development time. We also explored making our code public and serving the code via the src attribute in the script tag. ie: <script src="http://our-publically-hosted-code.js"> </script> but the overhead of the extra fetch request (when the script gets appended to our site's page) was too large; it was taking too long to load the code whic

Hi all,We just have 10 licenses and the number that shows been used is much larger. What does the word "used in the last 30 days" exactly means? Can this number always be bigger that the number of licenses allowed? Can all SF users have the Sales Insights view without having the license?When I click on the tab"Email Add in" it shows no licenses exists.Thank you,Carla

Has anyone found a work around to be able to edit a project custom field on a task report? We really need to find a way to do this if it is at all possible. Thanks!

Is there a way to route csv fields with links into a text with formatting field in Workfront?  I keep getting an error message when attempting to map those over in Fusion.

Has anyone been able to load a CSV that has a value that needs to map into an external lookup field?  I want to create an external lookup to populate brands for different companies. It's a great solution when it is individually assigned on a form, but if I need to load data for 100 products and assign a brand to them, will I be able to map to that field?  I really don't want to have a single dropdown with all of the possible brands or hundreds of dropdowns that need to be maintained. I would also prefer the brand not have to be manually updated later when I have the information at load time.  My vision is to have one Fusion scenario that creates and updates the brand lookup data structure as new brands are added. Then we can use that data for lookups to select a brand for products. The only gap is assigning brands in a bulk data load.

I am pulling reports for some teams who need view of a custom field in a report. This custom field shows the names of teams but when pulled into a report they appear in a different order each time. Is there a reason for this and is there a way to change it? 

Hi,I'm wondering if anyone can help with an issue I'm having with UTM tracking on my emails being sent from Marketo in smart campaigns. I am syncing emails from Knak into Marketo.  I can see in the email template that the UTMs are pulling through from Knak correctly, and in the preview when I hover over images etc I can see the UTMs populating correctly. However, when I send a test email (either from the template or from a live test campaign), the UTMs on some links aren't pulling through, but oddly are working for others. I noticed that the UTMs are visible in the URL of links going to one particular webpage, but for all others the UTMs are being replaced with 'email.perenews....'.  I believe this is Marketo's own function overriding my UTM tracking, however it doesn't make sense why that's only happening on some links and not all.  Is anyone able to assist in understanding why this is happening, and how to fix it?

Hello, I am looking for feedbacks on reportings between Marketo and Salesforce.How do you build your reports ? What are your feedbacks on the subject ?  Thanks a lot ! 

Hi everyone,I would like to get insights on the workflow on how i can resend the message to the customer who did not open my 1st email.. I don't have unique delivery code. Please suggest how i can do this?  Thank you so much for your time! 

Hi,Not sure if this can be done, looking for a way to "link" projects.In my case, we have a project with Compliance approval and want to "link" it to a new project to show that it has compliance approval. 

Hi, Here is what I want to achieveI have a customized video for each recipient and which is coming through a Token. and I need to get a thumbnail picture to show up in email, and click on that Thumbnail should trigger the customized video. See below ( I have tried to put a thumbnail, but not able to link it to a video url)I have the token which is a personalized Video URL I have the Image of a person. Need to link that image to the Token?  help appreciatedthanks-Sree