Product Communities

Adobe Real-Time Customer Data Platform (RTCDP) is a powerful tool for marketers and data analysts alike. By enabling businesses to unify customer data from various sources and deliver personalized experiences in real-time, it has become an essential part of the modern marketing stack. However, to fully harness its potential, it’s important to follow best practices that ensure effective and efficient use of the platform. Below are some key strategies to get the most out of Adobe RT-CDP.   1. Establish Clear Objectives and KPIs Before diving into the technical aspects of Adobe RTCDP, it’s crucial to define what you want to achieve. Whether your goal is to improve customer retention, increase cross-sell opportunities, or enhance customer engagement, having clear objectives will guide your use of the platform. Additionally, establish Key Performance Indicators (KPIs) that align with these objectives. These metrics will help you measure the success of your efforts and make data-driven

Hello Folks,  I am getting errors while creating activities in Adobe Target. Error is "Sorry the page requested was refused by server". I tried with all browsers but still had the same issue. I checked with cookie issue with browser but no issue with it.   I could see error in console of Adobe target activity page. Is there any issue? It's already worked before. Please advise me.          

Hi @parthasarathy Request to explain the difference between highlighted ones in Adobe campaign classic.1.Applying SQL based rule 'Exclude domains'2.Exclusion of undefined addresses    

Hey all - I just created a ticket for this and wanted to check - do you see this as well? Or is it just my client's environment: The update module shows non-editable fields as text boxes... (When I select "attach custom form")  

I am a software engineer trying to implement functionality to call Adobe analytics api from backend. Usually we call analytics from the browser. But in my case the application code is hosted https://developers.google.com/apps-script here. Which is backend.The scenario is that I would not be able to call adobe analytics api from Front end/browser using window object since the code is at backend. When the api call goes to javascript backend, I will be calling the Adobe analytics api. Do we have a documentation as such for such functionality to call adobe analytics from backend?Do let me know if there are any doubts.

I am working on an Adobe Guides set-up project and I have not been able to find any documentation about how to import an MS Word document and have it be ingested and converted to a working DITA file with Adobe Guides. Is there any documentation posted about this? It is touted as a feature of the application, but there does not appear to be any information about it, nor does it "just work" with the platform. Thank you for any insight! 

Hello everyone, I have a requirement to associate the Vanity links to an expiry date. (i.e.) Say I have a Page A on the Vanity section am using the following vanity links /campaign/101-June-2025/campaign/225-Dec-2025/campaign/301-Jan-2026When the Vanity expires, I should not only remove this entry on the page but also update the links/CTAs that point to the expired page with some other link. Can you please suggest how to achieve this ? Do let me know if there is an alternative ? 

Hi I am trying to create a custom Lucene index in AEM as Cloud serviceQuery /jcr:root/content/projectname/us//element(*, cq:Page)[(jcr:content/@customprop4 = 'true')] option (index tag customtag)Index Definition<hub.name-1-custom-1 jcr:primaryType="oak:QueryIndexDefinition" async="[async]" compatVersion="{Long}2" evaluatePathRestrictions="{Boolean}true" includedPaths="[/content/projectname/us/en]" queryPaths="[/content/projectname/us/en]" reindex="{Boolean}false" reindexCount="{Long}5" seed="{Long}8015621631852823939" tags="[customtag]" type="lucene" ><indexRules jcr:primaryType="nt:unstructured"><cq:Page jcr:primaryType="nt:unstructured"><properties jcr:primaryType="nt:unstructured"><template jcr:primaryType="nt:unstructured" name="jcr:content/cq:template" propertyIndex="{Boolean}true"/><customprop1 jcr:primaryType="nt:unstructured" name="jcr:content/customprop1" ordered="{Boolean}true"/><tags jcr:primaryType="nt:unstructured" name="jcr:cont

I am getting the [AF] [AEM-Af-901-004] error while trying to submit the Adaptive form in AEM 6.5 publish instace, while trying to submit the Adaptive form. In author the submit request is reaching backend.

 Hi Team,We're looking for best practices for form development focused on performance and maintainability.Previous Approach (AEM 6.5.21 OSGi Forms):Created forms using XML SchemaXDP was mapped to this XML SchemaUsed foundational components, not AF core componentsDoR requirement: Used XDP for PDF generationCurrent Approach:Forms are based on JSON SchemaXDP still uses XML Schema (since AEM Forms Designer only supports XML Schema)We're uploading JSON Schema + XML Schema + XDPField names must match across all three for binding to workUsing AF core components for better performanceWhat We Need Help With:We’re considering using only JSON Schema and relying on bindRef (name-based binding) instead of uploading XML Schema.However, since AEM Forms Designer (for XDP) doesn’t support JSON Schema, is this a feasible and reliable approach?We’re generating the DoR using:DoROptions dorOptions = new DoROptions();dorOptions.setData(jsonString getting formdata); dorOptions.setFormResource(formResour

Trying to do some major AA houskeeping. I know you can see the number of workspaces where components are used. So, before cleaning up all our metrics and segments, I cleaned up our workspaces because I figured if there were components only being used in workspaces that have been deleted, then they would show that they're not used anywhere. I have this calculated metric saying it's being used in 32 components (screenshot 1). When I click to see where it's being used, nothing shows up (screenshot 2). I'm not sure if it makes a difference, but I'm not the owner of the metric--but I also have filtered the view of projects to show ALL projects, which should show me projects owned by others that are using this metrics. Is it possible that Adobe isn't recognizing all of the deleted workspaces as deleted and is counting those workspaces when displaying the number of "components" that this metric is used in?

Hi everyone,We’ve been troubleshooting an issue with our marketing channel processing in Adobe Analytics, where some of our paid search landing pages are incorrectly showing up under the "Organic Search" channel. (Here’s the original post for context: link).After digging into it, we realized that one of the culprits might be how our SPA (single-page application) handles the webReferrer.url value.Originally, we were just using the default document.referrer value for every pageview rules (page load and SPA view rules), including SPA route changes. The problem? Even after the user landed via Paid Search, the subsequent virtual pageviews were still showing www.google.com as the referrer, which messed up our channel attribution.Example flow:Paid Search → Landing Page (full page load) → Next Page (SPA route change)→ Referrer still shows www.google.com = bad attribution.We’ve looked around the forums and haven’t found a clear best practice for setting webReferrer.url specifically for SPAs. So

I am working on 6.5 AEM and using RTE for Content fragment. I don't see the style plugin in RTE editor, image added below. Please let me know how I can enable Style plugin in RTE editor for content fragments.I went through some of the blogs saying to override StyledTextEditor.js and update inline section to enable any missing plugin but I could not find what value I should update to enable style plugin.  

Hello, Previously in v7 the following SQL code would be suitable to drop a schema's table: drop table <table name> In v8, for tables which exist in the FFDA database, this SQL code throws an error.  Can someone please point me toward the correct documentation for accessing FFDA tables with SQL commands in v8?