Product Communities

I am trying to create group statuses that manage various parts of a project, but the system will not let me hide anything that is listed as default (nothing mandatory) and I am baffled.  I keep getting an error message saying "whoops! Something went wrong. Please contact Workfront so we can figure out what went wrong and fix it" Help! Thanks, Beth@kelliegardner 

Each month, teams across Adobe Workfront host FREE webinars, interactive workshops, customer panels, and open Q&A sessions on various topics for System Administrators.    If you want to learn best practices, ask questions and collectively brainstorm solutions, or connect with other system administrators to build your network, sign up for one or all of the following events:    November 5 at 10:00 a.m. PT – Fusion Decoded: What It Is and Why Every Org Can Use It  November 6 at 8:00 a.m. PT – From Self-Taught to Success: How Kyndryl Scaled Workfront to Power $7B November 7 at 9:00 a.m. PT – Connect: Admin Chat for Marketing & Creative  November 10 at 8:00 a.m. PT – From Vision to Value: Workfront Planning Release & Roadmap [IN-PERSON] November 12 at 11:00 a.m. CT – Chicago Lunch and Learn  November 13 at 8:00 a.m. PT – Metadata Mayhem to Mastery: Building Bridges Between Workfront & AEM Assets Nov

I’ve implemented a serialized event (e.g., event1=1) designed to trigger once per visit, and I’ve verified that it is firing correctly during the analytics call. However, the data does not appear to be populating in Adobe Analytics Workspace.Could you please help identify the cause of this issue?Thanks in advance!

Since the recent Workfront update, my view for Workload Balancer has changed and there is new "BDG" column (which in my case is showing 0 for every role). Where can I find information on what this number is and how to input values so the data displayed is actually useful to me? Right now, the information I was getting from that view (to see variance between planned and available hours) is no longer showing up.

 Hi everyone 👋I’m running into a persistent issue while integrating Marketo Forms inside a Next.js (React) application for Seismic’s website.The issue:When navigating between two pages that both contain Marketo forms — for example:https://www.seismic.com/resources/reports/g2-grid-spring-2025/The “Connect With Us” button will take you to get a demo (also a Marketo form)— the Marketo forms conflict with each other.Once a user visits one page and then navigates to another (SPA routing, not full reload), the Marketo form from the first page persists in memory (window.MktoForms2 cache). This leads to:Duplicate or multiple form instances (window.MktoForms2.allForms() keeps old forms)Conflicting success handlers — one form overrides anotherStale or broken styling when switching between form types (inline vs popup)Programmatic reloads (router.reload() or window.location.reload()) causing further side effects like state loss and flickeringI’ve already tried:Clearing window.MktoForm

Hi All, I'm following up on an issue I've been facing. One of the users is currently on an extended leave, and I've been continuously trying to get their responses to move forward. Is there an out-of-office notification option in our Workfront system that can alert users when they're being tagged? That could help manage expectations and keep things moving during their absence. Please let me know if you have any other suggestions on how to best handle this situation. Regards,Vino 

Welcome to all the new members who joined this month! We’re excited to have you in the Adobe AEM Community🎉. Whether you’re brand new or have been here a while, this space is all about learning, sharing, and connecting with peers who get what you do every day.  In a world where so much is automated and AI-driven, this space is different — it’s built on humans helping humans. Every question asked, every tip shared, every reply left here makes a real difference.  If you’re new, this is your first touchpoint — and we’re truly glad you’re here. Think of this thread as a friendly café table where you can pull up a chair, say hi, and get to know others who “get” what you do. To get started, share: What company and role are you in Which feature you’re using most  One area you want to get better at  How long have you been working with AEM How long have you been using AEM And give us your answer to this month's Ice Breaker question for all to kick things off:&nbsp

Hi all, we would like to create a cart abandonment email that shall be triggered from RT-CDP to Campaign v8 if the user started the checkout (commerce.checkouts event) but did not purchase (commerce.purchases) within x minutes.  So far, the audience definition is straight forward and also shows profiles qualified for it.Now, we could like to send an email out to the cart abandoner. Since the audience contains Profile information but not Experience Event data from the checkout event, what is the best approach to get this crucial data over to v8? Also, the Campaign destinations all seem to work as batch exports with a minimum frequency of 3 hours. Is there any way to stream this information as soon as a Profile newly qualifies for the audience?

Dear AEM Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM. That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for October 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEM. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEM-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you? Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM. Start supercharging your problem-solving skills today by exploring our Top KCS A

Asset Share Commons vs Content Hub: Which Asset Distribution Solution Fits Your Needs?  by Aanchal Sikka Overview AEM Assets enables organizations to centrally manage, organize, and distribute brand assets like images, videos, and documents. But when it comes to sharing these assets with broader teams, partners, or external users, how do you choose between the two leading AEM asset distribution portals—Asset Share Commons and Content Hub?This blog explores the differences between the two https://techrevel.blog/2025/10/25/asset-share-commons-vs-content-hub-which-asset-distribution-solution-in-aem-fits-your-needs/ Q&A Please use this thread to ask questions relating to this article

As a Workfront admin and consultant, I've lost count of how many times I've had to explain the intricacies of Task Constraints and how each one behaves in Workfront. Chances are, so have you. Over the years, I've made a few attempts to create a task view that can coach users on which date-related fields they should edit to get predictable results in their task dates.  Those attempts were inevitably not always correct due to the number of variables that can impact task scheduling. Last week I was asked to produce yet another lesson on task scheduling for a new group. I decided one more time to again try making my "dream view." This time, I did not give up. I think it paid off, and personally am really happy with the results. Knowing it can be a challenge in every instance, I've decided to share it here in hopes that it will help some of you with your own user support.   The view includes Predecessor, Start, Duration, End, and Task Constraint columns that each use conditional

Hosted in partnership with Tia Calvert and Matt Lien of Mayo Clinic, this session provided an inside look at 6 different use cases for how Mayo Clinic is transforming the way they work:  The request-to-project conversion automation reduces manual work by automatically applying templates and updating task details based on form entries Internal chargeback automation connects Workfront to Oracle through Fusion, automating expense transfers between departments with 80+ required fields Excel file processing automation creates Workfront issues from shared drive files, handling 3-300 daily error records and routing them to appropriate teams Workfront to ServiceNow integration enables seamless ticket creation and bidirectional updates between systems while keeping teams in their preferred platforms Project naming automation ensures consistency by automatically formatting names with program information and current year Login notification system monitors license usage and alerts busi

Thank you to everyone who joined us for Tricks and Treats in Workfront! 👻This session was all about clever tips, time-saving tricks, and real-world examples to make reporting and dashboards a little sweeter. 🍬 We were thrilled to have Workfront Champions Denver Lemont and Nuria Munguia as our guest speakers, sharing practical insights and creative solutions to help users get the most out of Adobe Workfront.We had a fantastic turnout with 36 registrations and 23 check-ins, and the discussion was full of useful ideas for both new and experienced Workfront users.If you were not able to attend, the presentation deck is attached, and the recording will be available soon on the Workfront User Group YouTube Channel. Stay tuned for our next Ohio Chapter event, coming soon!👉 Be sure to join the Ohio Chapter to receive updates and invitations to future sessions. And don’t miss the next Mega WUG event, “Winter Wonderland” on December 11, 12–1 p.m. EST!❄&#6

I'm creating an AEM Adaptive Core Components Form and want to trigger Adobe Analytics when user clicks on the submit button and the form gets submitted successfully. Currently, I'm trying to listen to events such as "submitSuccess", "afSubmitSuccess" "afFormSubmitSuccess". But these are not working. Can someone help me out here? I'm on AEMaaCS.

Hi everyone, I have a weird issue in AEM 6.5.21 with the Asset References where for each item, if it was referenced more than 10 times, the references tab will show not more than 10 items. I have checked the indexes and the results provide, for one example, 12 results, while the UI in the AEM gives 10 results. The same applies to the Classic UI references, always max. of 10 items are shown. In the UI, I can see that the results are fetched from /bin/wcm/references (Classic UI) or from /mnt/overlay/dam/gui/content/assets/jcr:content/rails/references/items/references.provider.html (Touch UI), but I wasn't able to find any limitation/restrictions to max. 10 items. Here are some screenshots: You can see that in the CRX query and in the query explanation, I can see 12 results, while the UI gives 10. While doing a move operation, I see all the references, all 12 of them, but in the UI it's max. 10. This is confusing for the content authors sometimes, so I'd

Hello Adobe Analytics Community,I'm able to see Adobe Analytics call is firing on the pages but failing and getting the below mentioned error.. My browser is blockiing the Adobe request becuase its not secure. Please help me on this ? Any reason why its throwing an error Error: net::ERR_SSL_VERSION_OR_CIPHER_MISMATCH  

I deleted such a dataset but the profiles from that datasets still persists in RT CDP. Would they be removed?

We have Web SDK set up. In our Data Stream, under GEOLOCATION AND NETWORK LOOKUP, all the checkboxes including State/Province, and Country are clicked. In the Adobe Debugger, I found this variable  xdm.placeContext.geo.stateProvince. It's set to my Country and Province.I would like to use the value of stateProvince in a Custom Code in Launch; e.g. If xdm.placeContext.geo.stateProvince = "CA-ON", then do some action.How can I refer to the stateProvince variable to use it in a custom code in Launch? 

 I am integrating Adobe Experience Platform Batch Ingestion APIs using my Adobe Developer Console project.The project has the Adobe Experience Platform API added, and I’m using service account (JWT/OAuth) credentials for authentication.However, when I try to create or write to a dataset, I get the following 403 ForbiddenError:  Expected:The dataset should be successfully created or be accessible for writing under the prod sandbox.Actual:The request fails with a 403 ForbiddenError, indicating that the service account does not have WRITE permission to the dataset.Question:What permissions or configurations are required in Adobe Experience Platform or Adobe Developer Console to grant the service account WRITE access to datasets in the prod sandbox?

I am using event forwarding to send data to the XYZ destination. For this, I have configured the required property, added it to the data stream, and tested the setup—it is working as expected. The endpoint URL is authenticated. Currently, I have generated the authentication token using Postman and stored it in the secrets, but this token expires every 24 hours. Is there a way to automatically generate a new token every 24 hours (or less) and update the secret with the latest token value?

How long can you store activity event data from Marketo in B2B RTCDP/AEP? I know Marketo does not maintain this data after 90 days but I was under the impression, that like other CDPs, this data can be stored for as long as necessary without much concern in AEP. I have heard talk about there not being an 'upcert' in B2B, unlike in B2C, which would prevent B2B from maintaining this data long term - basically until I want to remove it. 🙂  Looking for confirmation that this is not accurate and B2B maintains Marketo Activity data well beyond the 90 days. 

I want to use conkeyref to add values for elements in the prolog, for eample, prodname or category. I have created the required keys and bound it to the map/topic. I am able to add the conkeyref in the content of the topic, say within a <p> tag, but not with the Prolog. The key list is displayed, but upon selection of a key, the Update button in the dialog box is displayed. So, I used the source mode, and added the conkeyref. It picks up as conkeyref within the prodname or category is DITA valid.  In short, here is the observed behavior:The Attributes panel in Web Editor does not allow updating conkeyref on elements inside <prolog>.Even using “Insert → Reuse Content” or moving the conkeyref to a dedicated attribute on <prodinfo> does not enable the Update button in this context.Is there a configuration that I am missing? OR is this an out-of-the-box behavior in AEM Guides. There’s no configuration to get the conkeyref working for Prolog from t