Product Communities

Hello. I have been trying to get the metrics that are obtained by Journeys reporting in Journey Optimizer, such as number of messages sent per messaging node, number of messages bounced per messaging node, etc, however, I get values that, in most cases, are close to what the reporting shows, but not exact. Next SQL statements tries to get number of messages opens per date, per Journey Version ID, per Journey Action ID, per profile (BP): SELECT DISTINCT CAST(tracking.timestamp AS DATE) AS date, tracking._experience.customerJourneyManagement.messageExecution.journeyVersionID AS journeyVersionID, tracking._experience.customerJourneyManagement.messageExecution.journeyActionID AS journeyActionID, tracking.identityMap['bp'] [0] ['id'] AS profile, COUNT(tracking._id) AS opens FROM ajo_email_tracking_experience_event_dataset tracking WHERE tracking._experience.customerJourneyManagement.messageInteraction.interactionType = 'open' AND tracking._experience.customerJourne

The sheer audacity of 3rd-party form trackers (conversion pixels, enrichment services, attribution libraries) is amazing. “Don’t worry about telling IT,” they’ll say. “It has zero side effects, just drop it onto every landing page.”   Now if their code is correctly detecting and using the Marketo Forms JS API, that’d be reassuring. But in reality, most use a Marketo-ignorant — and for that matter, Marketo-competitor-ignorant — approach. They look for <form> elements in the page and at least try, to varying degrees, to listen for native DOM events (focus, change, submit) without disrupting the final outcome.   This approach can easily fail. Take a certain social media conversion tracker that was causing every Marketo form to submit twice with the same data: This naturally messes up all kinds of Smart Campaigns, and even creates duplicates[1] for net new leads.   How did they screw up? Here’s a trimmed-down equivalent of their code: htmlForm.addEventListener("subm

Context is i see high click-through rate (30%) on my site and low quality visit (visits-bounce visits) at 40%. High CTR should translate to high quality visits. However this is not happening on my site? Hence one hypothesis i am testing here is that some of these visits have clicked/engaged with our page more than once. In order to test for this hypothesis, i will need the average number of clicks per visit. Please feel free to poke holes in my logic. 

Mastering HTL: Developer’s Guide to Writing Clean Codeby giuseppebag Dear AEM Community,I'd like to share my recently published article on writing cleaner, more maintainable HTL code in Adobe Experience Manager. This guide covers essential best practices to help you build scalable and efficient components. IntroductionHTL (HTML Template Language) simplifies front-end development in AEM, but messy code can lead to performance issues and maintenance headaches. This article outlines key strategies for writing clean, optimized, and readable HTL code. Key Points✅Use meaningful variable names to improve readability✅Avoid inline logic—delegate business logic to Sling Models✅Optimize loops and preprocess data in Java for better performance✅Follow HTL best practices to enhance security and maintainability Full ArticleRead the full article on Medium to find out more. Q&APlease use this thread to ask questions relating to this article. Looking

Hello Everyone,I am trying to create a property index at the project level where the path would be content/project/oak:indexThe same index if kept in the default oak:index folder gets picked up for all the queries. But if i have it in the project folder it doesnt.Any idea why?Thank you so much!

We're looking at making some updates on our intake form for our marketing area and I'm curious what yours looks like, what questions you ask, etc. 

Looking for some assistance with controlling the style "state" of a tab for a panel.  Intended purpose is to only trigger the "visited" state (in Canvas 3 theme, the green tick) on the tab if the required fields are completed, so a form filler will clearly see the tabs which are complete versus those which need to be revisited to complete.  If the required fields in the panel are not completed I'd like it to leave the tab in the default state with no green tick.  

I often hear from customers saying that, "data layer does not load properly because of which I am losing out some data", "dataLayer is making my website heavy", "a lot of development efforts required to implement data layer" Well, What If I tell you that, you can create your data layer and implement on your website through Adobe Launch, no need to separately deploy it in the website source code. Adobe Client Data Layer extension in Adobe Launch helps for doing the same Introduction: This Extension provides Event, Action, and Data Element Types needed to leverage the Adobe Client Data Layer on your site. It should be used to consume data from the ACDL, and use that data for Analytics, Target, segmentation, and other marketing purposes. Prerequisites: Admin access to Adobe Launch Website on which you want to implement it Implementation Steps: Create a web property in Adobe Launch Install Adobe Client Data Layer extension. 3. Click on configure, although you do not have to make an

Hi, My project is on CJA, and we need to add some lookup dataset for additional attributes. I've added the lookup dataset to the CJA Connection, and also tried using Derived Fields - both worked fine. But recently I've came across the feature on Schema Relationship, which is also providng lookup capability, but would need to seek clarification on whether Schema Realsionhip is applicable to RT-CDP only? Or this relationship will automatically applied to CJA as well? Thanks.

Hi again, I'm back with another newbie question off the back of my previous one! Is there any advice or recommendation when it comes to combining Templates and Live Copies? i.e. can I create a page from a Template, and then create Live Copies of it? Say I'm building a catalogue site. I create a "master" PDP using the Template, then I build the actual product pages out from this master using Live Copy, changing only the product. You're probably asking "why not just create straight from the template"? I don't have a good answer for you. This is just a circumstance that I currently find myself in, and I'd like to understand whether this was a good design decision or not.

I've created classifications in Adobe Analytics for various dimensions like Page and Campaign. I understand I can use the Adobe Analytics Source Connector to ingest historical data into Customer Journey Analytics (CJA). My question is: I don't want to use source connector. How can I send classification data into CJA, so that my reports and dashboards always reflect the most current classification values?

what is the best way to set up a campaign for sending an email out to non opens? Do I need to have a trigger in the original email?

Item Catalog - what is it about? It is like product feed? I totally get Offer Collections and Decisions. https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/experience-decisioning/decision-items/catalogsCould you explain me the real use-case for that 3 items? 

Using at.js implementation as a value for mbox3rdPartyId we can send crmID or email address and then profiles in Target would be sitched? Or we can send only crmID?targetPageParams = function() { return { "mbox3rdPartyId": "TT8675309" }; };

Hello,We are trying to set "maxCount" to 100 in XML body of offer requests to Adobe Campaign but we see the maximum that Adobe retrieves is 50 offers.Is there any way to change this configuration? Example:<?xml version='1.0' encoding='utf-8'?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:nms:proposition"> <soapenv:Header/> <soapenv:Body> <Propose> <targetId>C_ND</targetId> <maxCount>100</maxCount> <categories></categories> <themes></themes> <context> <interaction> ... </interaction> </context> <noProp>false</noProp> </Propose> </soapenv:Body> </soapenv:Envelope> Thanks in advanceBest regardsOscar

I'm currently trying to choose a pre-set task approval process that we have created but when I go to approvals on my task, the "use existing" is grayed out. I've recently used this so I'm not sure what I'm missing that is not allowing for my pre-set task approval processes not to show to pick from??

Hello All, We recently encountering error in fusion scenario, where it showing "Maximum data store size (8192 KiB) will be exceeded after this operation" OutOfSpaceErrorWe have enough space in the Data Store! Any idea ?Thanks in Advance

Hi all! We a have a user group who runs reports from within another program and would like to import those report spreadsheet files to a project in Workfront on a weekly basis. This sounds like a job for Fusion. Sadly, we don't have that as a resource. Is there another way to automate this process rather than manually grabbing the files and adding them to the project?

Issue/Question:   How do we setup a fusion connection for a nonHuman user for usage with fusion automation?     Previously, we were able to establish a "user" connection with a randomly created nonHuman ID/email address.   We were able to in Workfront settings click on the Log In As for this user, then go into Fusion and set up a connection using the nonHuman User account.   This appears to no longer work and wondering what the solution is to establish a connection to run fusion automation.  When we recently went in to fusion due to what appeared to be connection issues last Friday, we revalidated the previous connection, but now it is established with my user connection which we are not looking for.   Additionally, at my organization we do not have the option to go into any incognito modes or anything to potentially try and bypass auto sign on.    What options are there? 

 I'm working on a new project and creating a component in CRX/DE. While saving the nodes, I encountered an issue: 'Could not save changes. Received 409 (Conflict) for saving changes in workspace crx.default. Property is protected: jcr:created = 2025-03-17T00:00:00.000+05:30.' How can I resolve this issue?   

We are planning to discontinue JIRA and migrate all projects to workfront for historical data. We aim to migrate all attachments as well. Considering the absence of fusion and any integration tool, can someone suggest a way around for this.

I want to move all remaining open projects when a sprint ends to the next sprint but I'm having confusion where to start.  What do I use as a starting trigger, as none of  them seems to work with sprints.  Any ideas where to start.  Sorry newbie to Fusion.  Thanks in advance.  

I want to know if its possible to create a filter on a task report that uses a nested task from the same project?  Ideally the filter would filter out sister tasks of the nested task's field that showed the task not being 100% complete.  If that makes sense.