Product Communities

When trying to add users to received automatically sent reports by their email addresses, hitting Enter after the address no longer makes Adobe accept it.

We are exploring practical use cases for the Customer AI.  One of the ideas is to calculate the customer engagement rate with the email channel to see how engaged the customer is on our retention emails sent related to their monthly subscription.   Is this a practical use of the Customer AI function? Ideally we want to score how engaged you are with specific emails and score you based on open, click, etc.    This will help with determining the health of the channel for the individual customer and also help to create guardrails to avoid over communications or nurture back to engagement

We are currently using Firebase remote config for a/b test on our mobile apps. We want to switch to Target and use a/b test feature. We have gone through the documentation (https://developer.adobe.com/client-sdks/solution/adobe-target/) and integrated SDK in apps. But we are not understanding how can i pass/add "LOCATION" mentioned in https://experience.adobe.com/#/@wowcher/target/activities/new/A-B dashboard. Could you please help us to understand about the "LOCATION" (NOT Geo-location)  

How can we send an email or push notification using JavaScript code without using delivery activity. Thanks

Hey All!We are having a request from the client to present the screenshots of the AEM preview link in Workfront so they can then follow the approval process.Is there a way to do it automatically (fusion?) without the person physically taking the screenshot and uploading to WF?I explored the proofing functionality but it doesn't support 2-factor authenticated pages.Any thoughts? Perhaps it would be somehow possible via AEM?Best, Piotr

We are excited to announce the RTCDP Community Member of the Year for 2024! A big congratulations to this year’s winner: @davidross91! David has shown exceptional commitment to the RTCDP Community, helping others with his expertise, fostering discussions, and sharing valuable feedback. His contributions have greatly enriched the community and inspired others to get involved. Your work has significantly impacted countless learners, empowering them to grow in their understanding of our products. Thanks to your efforts, new members are not only learning faster but also feel encouraged to participate more actively. As we step into FY25, we encourage David and all community members to keep the momentum going. Let’s work together to make the community even stronger by sharing knowledge, engaging with peers, and inspiring one another to grow. Thank you, David, for your incredible contributions, and congratulations on this well-deserved recognition! Wishing you another ama

Hi All, I am trying to create data blocks using new report builder interface.I have few segments created in Adobe Analytics virtual report suit. However I am not able to see those segments in the report builder if i am using the same virtual report suit.Note: the segments are created by me or shared with me.Let me know if anyone else facing same issue and is there any solution to this. Thank you in advance! 

Let's say I have a webpage with 100 different buttons and I want to track if a user has clicked on these buttons. With Adobe analytics, do I need to tag each of these buttons individually to ensure that the clicks are captured? Or does Adobe have the ability to auto-identify clicks for all 100 buttons even without them being individually tagged?

What could be the possible reason for seeing the percentage of new visitors extremely higher than the repeat visitors specifically this is happening for european countries(UK,Italy,etc.) in my use case.Note : Consent Management(Opt-in and Opt-out) is also implemented. Bot rules are also created with required IP ranges as well.What other pointers we can look at to understand this issue? Thanks in Advance.

Hi everyone,we need to create a PDF in AEM.I don' t think there is an out of the box way / library to do it, but I may be wrong.I have seen some old answers but the links to the solutions are not available anymore.We don' t use AEM Forms on our instances and I don' know how hard it is to add it.Anyway let me explain some details about the functionality creation we have to implement.Basically the user compiles an html form and submits. An Ajax request is performed. We already have a service that does some business logic when called.If submit is successful, in one div of the page just appears a text that confirms successful elaboration.Now the idea is to show also a button to print a PDF based on a given template in which we should put some of the input entered by the user.Which is the best solution ? Should we use a back end creation with a library like JasperReports / iReport ?Or should we implement a client side solution with some Javascript library ?Consider that at the moment we don

Hello Team, Anyone has used MSM for content fragments?Checking this portal:https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/content-fragments/content-fragments-msm I have used MSM for content page, experience fragments. Not tried on content fragment.If you have worked on, please let me know pros and cons. Thanks cc @arunpatidar @lukasz-m  @sureshdhulipudi  @veenavikraman  @anmol_bhardwaj  @raja_reddy  @amitvishwakarma 

This is more of a strategic question rather than a technical issue. I have a custom form at the request level that contains hundreds of fields. When a request is converted into a project, I need to retain about 95% of those fields but exclude a few that would only cause confusion at the project level. If I needed to transfer all fields, the solution would be straightforward - I’d simply make the custom form at both the request and project levels and attach it to the project when doing conversion in Fusion. However, since I need to exclude a handful of fields from the custom form, what’s the best approach? My plan was to create a separate project-level custom form containing only the required 95% of fields and use Fusion to map the data accordingly, but considering the number of fields, this could become a time consuming/tedious task. Is there a more efficient way to handle this? Any insights or past experiences would be appreciated!

when I use any of the plugins it cannot create the cookie in these domain and creates issue.

Hey, everyone I'm trying to define a filter to answer me how many sessions I've had with two conditional events (Event 1 then within X days Event 2) - but it seems like the filter is only interpreting the session time, so the "Within X Days" clause is actually invalid. How could I properly measure what I want (basically, "Include Sessions where Event 1 happened, then, within X days, Event 2 happened") Thanks a lot!

HI Community, If the fragment has been duplicated and used in different templates after renaming it, is there a way to track that the current fragment is duplicated from which fragment.  Thanks,Akram

The video on the bottom says:https://experienceleague.adobe.com/en/docs/journey-optimizer/using/audiences-profiles-identities/audiences/create/custom-uploadIs it up to date? 

As per https://developer.adobe.com/experience-manager/reference-materials/cloud-service/javadoc/com/adobe/granite/license/ProductInfo.html `com.adobe.granite.license.ProductInfo` API is deprecated. What is the replacement? I just want to get the version number of the AEM in my code. Currently I get it using `ProductInfo.getVersion` method. I currently use the version number to determine if my application is running in AEM cloud service or 6.5.x AEM. Any other Java API which can determine that is also should work for me.Could somebody suggest an alternate way to get the version number or a way to determine in Java at runtime if its cloud or 6.5.x version of AEM? ThanksAbhijeet

My organization is looking into reporting based on the Tags associated with an audience. I can filter for tag ID's in the /audience API endpoint however my API credential does not appear to have to correct role to access the /tags API endpoint. Does anyone have some knowledge about this one? Thank you,Jacob Van Dine

Hi Everyone, I am facing issue in Event forwarding while using 2 different prod token. Its showing error related to data element where i am returning token based on condition.If i use only 1 token directly in Meta extension its working fine. Can anyone suggest. Thank

So I am investigating Engagement Programs to replace our standard nurture programs. I have been researching how they work and have run into a couple questions. As an example, our nurtures are built as Smart Campaigns. We pull people in with triggers such as a person status change, then setup 5-8 emails that flow using wait steps. We also remove people from the flow if for example their status changes, becomes a customer, etc. What I have run into with Engagement programs, is that they seem to flow without any steps to remove someone. Is it possible to setup something to remove them from the program? The transition rules seem to work as a way to move people from one stream to another, which is beneficial for moving someone from say a BOFU campaign to a MOFU campaign, but I am not seeing how to remove someone from the BOFU by itself. Just curious if I am missing something obvious.

We have Content Hub and have the option to upload assets in content hub but these assets are not syncing with AEM Assets. Is it possible to publish assets from Content Hub to AEM Assets?

When I add Test Profile to the Seed lists that this mean that profile attributes for the sendout would be taken from that Test Profile and send to Seed List mailing? Or is it only just technical thing?  

Hi, Team, I am exporting a file through the campaign using the DM channel. After generating the file, it is saved as Unix-ANSI instead of PC-ANSI, which is the required format for our system. Is there a setting or option where I can select the desired file format (PC-ANSI) before generating the file? Please advise

I'm trying to implement Analytics in a new site.  I have copied over the Launch library from one of my other sites where it is working well however in the new site when I trigger an SDK call, the dataObject is not being populated...If I look at the dataObject data element, it is also empty, which leads me to believe the Update Variable action in my Launch rule is not working However, this is identical to the rule that is working fine on my other site.  I've tried modifying it, even deleting out all custom code and only using the standard wizard but no dice... Anyone got any ideas what the problem is? 

Hi Team, Where and How the discard profiles can be pulled? Please suggest. Thank you.