Product Communities

Much of MOps is explaining why things that seemingly shouldn’t happen (a) clearly are and (b) with good reason.   Case in point: it’s possible for a Contact’s fields to stop updating from Salesforce ➞ Marketo and vice versa, while that Contact’s new campaign memberships continue to sync to Marketo!   Why? Because SFDC Sharing Rules, as shown here... … don’t pertain to the Campaign Member object, which as you probably know is the junction object/cross-reference between Contacts and Campaigns.   This can lead to undue panic, where you might worry Marketo doesn’t have access to SFDC fields, or Last Modified Date is out of whack, or other wrong turns.   If you right-click and force Sync to SFDC in these cases, you’ll see an error in the Activity Log about being unable to reach a previously visible sObject, while Added to SFDC Campaign comes through fine. Needless to say, if someone’s being added to campaigns you expect to use in Marketo, they should be made visib

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Hello Journey Optimizer community! I wrote a blog post about five of my favorite things in Journey Optimizer that might be hidden gems: 5 capabilities you aren’t using in Adobe Journey Optimizer — but should be   Abstract: Journey optimizer. Personalization pro. Experience Maker. No matter what term you use, you’re working tirelessly, every day, to build better personalized experiencesfor your customers. You’ve said goodbye to siloed, batch-oriented marketing campaigns and hello to real-time omnichannel customer journeys. We’ve consulted the experts and are here to show you five things you might not be doing in Adobe Journey Optimizer — but should be.   You can find the complete post here: https://business.adobe.com/blog/the-latest/5-capabilities-you-arent-using-in-adobe-journey-optimizer-but-should-be    Please feel free to reach out in case you have any questions through the below comment section. 

I've been told that I can only apply permissions to folders in AEM Assets. Is that truly the case? For our workflows here it would be optimal to point all users to the same images folder but apply permissions to fields in the asset to curate the images. For example, people from certain regions of departments would only see images in that are tagged with their region or department. AEM is the first DAM I've worked with that did not allow for this type of permissioning so its a bit puzzling to me that I'm told this functionality doesn't exist.

Did you know that you can use conditional formatting on a View to compare two date fields?Before you start, just a bit of review. Conditional formatting allows you to customize how information displays on a report. You can make information stand out by making the text bold or highlighting a field. The formatting is set up as part of the View. (For more information, see Using conditional formatting in Views.)You can use conditional formatting for a variety of things—for example, making a task appear in red when the progress status is late or highlighting in gray all of the project planned completion dates that fall in the current quarter.Let’s look at an example where we use conditional formatting to highlight when the projected completion date on a task is later than the planned completion date. The formatting lets you manually compare dates and shows you, at a glance, how work is progressing.Just a warning...Setting this up will take a bit of back-and-forth between several window

Please upvote this idea to get it into production!  Overview: I hope to remove the manual efforts of having to remove individuals as resource managers on templates and/or projects when a resource manager is deactivated or reduced in access. Right now Workfront gives you an error when trying to copy projects or use templates with these type of users and it is pretty annoying. Overall, it should just automatically do this to elude to manual step!  Link: Auto remove resource managers who were deactivated... - Adobe Experience League Community - 737250

Each month, teams across Adobe Workfront host FREE webinars, interactive workshops, customer panels, and open Q&A sessions on various topics for System Administrators.   If you want to learn best practices, ask questions and collectively brainstorm solutions, or connect with other system administrators to build your network, sign up for one or all of the following events:   March 4 at 10:00 a.m. PT– Learn: Automating Workflows with Workfront Fusion - Unique Use Cases in Action March 7 at 9:00 a.m. PT – Connect: Admin Chat for Marketing & Creative  March 11 at 8:00 a.m. PT – Admin 101: Getting Workfront Data March 13 at 8:00 a.m. PT – Chart Your Course to Success with Adobe Workfront Planning March 25 at 8:00 a.m. PT – Admin 101: Bring Your Questions March 27 at 9:00 a.m. PT – Learn: 10 Text Mode Tips in Adobe Workfront March 31 at 6:00 a.m. PT – Connect: Workfront Collective Regi

How do you define and communicate value when “value” is often subjective? Last fall, my team interviewed Workfront customers to learn how they define value, and while there are some unique challenges, there are a surprising number of trends and commonalities. In this on-demand webinar, originally presented on February 26, 2025, James Hill, Vice President, Operational Excellence at Synchrony (@jameshill_atl), Ellen Saltmarsh, Vice President and Change Management Leader at Synchrony, and Daniel Clarke (@danielcl4), a Senior Workfront Consultant at EMMsphere, will discuss how they’ve successfully tackled this challenge.  Together they’ll share:  Their experience in identifying and articulating their “why” for adopting Workfront How they’ve defined measurable outcomes like time and cost savings, and communicated those success stories to stakeholders Actionable insights and best practices to drive growth, scale, and buy-in A step-by-step pla

Hi Community, Exciting news! Experience League just launched a new personalized homepage, designed to help you discover smarter, faster ways to enhance your learning journey. Check out this announcement to explore the revamped announcements hub, tailored specifically to your needs: https://adobe.ly/3QC7fOf  Don't miss out—this upgrade makes it easier than ever to stay updated and engaged! Dive in and share your thoughts.

Hi Community, Exciting news! Experience League just launched a new personalized homepage, designed to help you discover smarter, faster ways to enhance your learning journey. Check out this announcement to explore the revamped announcements hub, tailored specifically to your needs: https://adobe.ly/3QC7fOf  Don't miss out—this upgrade makes it easier than ever to stay updated and engaged! Dive in and share your thoughts.

Hi Community, Exciting news! Experience League just launched a new personalized homepage, designed to help you discover smarter, faster ways to enhance your learning journey. Check out this announcement to explore the revamped announcements hub, tailored specifically to your needs: https://adobe.ly/3QC7fOf  Don't miss out—this upgrade makes it easier than ever to stay updated and engaged! Dive in and share your thoughts.

First and foremost, a HUGE thank you to Tim Brooks @timothybr for sharing his experience, advice, and recommended action items during today’s workshop, Securing Executive Sponsorship for Adobe Workfront. As finding, championing, and building lasting relationships with executives takes time, this page can help serve as a dedicated starting point if you're looking to get started. If you weren't able to attend, links to the slide deck and workshop recording are listed below along with a short summary of the interview discussion. Workshop recording Slide Deck PDF Summary of the session/advice from the chat: Set up a governance process and workflow for Workfront projects to ensure alignment with business goals. Implement a cadence of regular meetings with business sponsors and executive leadership to showcase Workfront's impact and value – focus on the metrics that matter, things like time/cost savings, efficiencies.Qualitative metrics like visibility and

We are integrating a third-party mobile app with Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) with data collection. The goal is to collect and ingest app data into AEP using AJO’s data collection capabilities. However, we are facing challenges in successfully capturing and forwarding the data from the third-party app to AEP via AJO. The issue could be related to configuration, data mapping, or connectivity between the systems, preventing seamless data ingestion.Let me know if you want me to refine this further!

Hi Community,   Experience League just launched a new personalized homepage, designed to help you discover smarter, faster ways to enhance your learning journey. Check out this announcement to explore the revamped announcements hub, tailored specifically to your needs: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud/discover-smarter-faster-learning-with-experience-league-s-new/td-p/739750    Don't miss out—this upgrade makes it easier than ever to stay updated and engaged!   Dive in and share your thoughts.

Hi Community,   Experience League just launched a new personalized homepage, designed to help you discover smarter, faster ways to enhance your learning journey. Check out this announcement to explore the revamped announcements hub, tailored specifically to your needs: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud/discover-smarter-faster-learning-with-experience-league-s-new/td-p/739750    Don't miss out—this upgrade makes it easier than ever to stay updated and engaged!   Dive in and share your thoughts.

Hi Community,   Exciting news! Experience League just launched a new personalized homepage, designed to help you discover smarter, faster ways to enhance your learning journey. Check out this announcement to explore the revamped announcements hub, tailored specifically to your needs: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud/discover-smarter-faster-learning-with-experience-league-s-new/td-p/739750    Don't miss out—this upgrade makes it easier than ever to stay updated and engaged!   Dive in and share your thoughts.

Going back to what I said in my first post of this series, I'm a big fan of Web SDK but 'the elephant in the room' is that Web SDK was not primarily designed for Adobe Analytics.  This means there are a few unexpected things that can cause you to slip up.  I'm here to help you avoid those banana peels! This article is going to cover six potential issues relating to: Automated Click Data Collection using Adobe Target with Adobe Analytics Market Channels on Single Page Application (SPA) Websites Automated Click Data Collection As an Adobe Analytics expert you are probably used to your Adobe Analytics implementation automatically tracking Exit Links and Download Links.  Within the Web SDK Extension you can enable 'Click Data Collection' and on first glance this appears to be the same capability. It is true that 'Click Data Collection' provides automatic Exit Link and Download Link tracking. However, there are some big differences that you need to be aware of! Banana Peel

Has anyone switched to the Adobe Workfront Review tool vs the desktop proof app for Interactive proofs? (https://experienceleague.adobe.com/en/docs/workfront/using/review-and-approve-work/proofing/review-proofs-in-workfront/review-a-proof/review-proof-in-web-viewer-extension)I am looking for any feedback on it. I will test in it Preview but am hoping to get the list of Pros and Cons that others have encountered.

Hoping the community can help me with sharing any use cases for 3rd. party workflows in a marketing scenario.

Hello there,   I'm excited to share that the new Personalized Homepage on Experience League is now live!   Read all about how we're making your digital learning journey even easier by visiting our blog in the (newly formed) Announcements hub. 

Dear AEM Folks ,We are currently facing one issue while configuring ACS commons dispatcher Flush rules in AEMaaCS .Our rule looks like below :com.adobe.acs.commons.replication.dispatcher.impl.DispatcherFlushRulesImpl.cfg.json{  "prop.rules.resource-only":[    "/content/dam/myproject/headless/mobile-app/message-1=/graphql/execute.json/global/testQuery",    "/content/dam/myproject/headless/.*=/graphql/execute.json/global"  ],  "prop.replication-action-type":"DELETE"}Basically the above rule is used to flush the cache of persisted graphql query when particular Content Fragment is published.The above configuration is placed in author server as mentioned in https://adobe-consulting-services.github.io/acs-aem-commons/features/dispatcher-flush-rules/index.html for AEMaaCS.Now while publishing the CF , I can see in AEM author error logs as below and nothing is flushed.ERROR :13.09.2024 01:45:41.855 [cm-pXX8765-eXX786-aem-author-79XXX8d6f-9gqvx] *ERR

Introduction Adobe Customer Journey Analytics (CJA) offers numerous advancements, providing a more comprehensive and nuanced approach than standalone web and mobile analytics point-solutions. While conventional analytics tools typically follow a standardized, defined path to implementation and value realization, CJA necessitates a more strategic, purpose-driven methodology. This shift in approach is crucial for organizations to fully harness the power of CJA and extract meaningful insights from their data. CJA's implementation requires a defined use case-oriented strategy, demanding a deeper level of organizational introspection and planning. This blog post delves into the reasons why organizations need to adopt a more reflective and targeted approach when implementing CJA. We'll explore how this shift in perspective unlocks CJA's full potential, allowing organizations to gain a complete view of customer journeys across all touchpoints, platforms, and channels. By examining the uniqu

Marketers are constantly looking for ways to simplify creating deliveries. It can be difficult to add content to your delivery which complies with your template, and keep deliveries up to date as the template changes over time. Adobe Journey Optimizers Fragments feature streamlines this process. So, what is a Fragment? It’s a reusable component that can be added or referred to in deliveries sent from Adobe Journey Optimizer. They’re designed for content, so your email templates header could be set up as a fragment. By having the fragment centralized and then referenced in many delivery templates, it allows you to update the content in one spot and instantly have those changes propagate across all linked templates.For example, updating your company logo in your email templates header. Usually, you would have to go into each template and update the same image in all of them. However, if the template header was saved as a Fragment, you would be able to simply update the Fragments log

Trying to create a new custom theme using create -> theme then added name and title and clicked on create no action happened by checking page console getting below error  2) Trying to edit the current theme getting blank page while checking in error.log ,  having a warning message that seems like jcr:content is not found but checking in crxde manually able to see the details09.10.2024 12:24:33.669 *WARN* [[0:0:0:0:0:0:0:1] [1728456873656] GET /editor.html/content/dam/formsanddocuments-themes/nfl/canvas-3-0/jcr:content HTTP/1.1] com.adobe.cq.xf.impl.servlet.rendercondition.EditorRenderCondition Page at path /content/dam/formsanddocuments-themes/nfl/canvas-3-0/jcr:content doesn't have a jcr:content node  Note: AM using aem-sdk-2024.8.17465.20240813T175259Z-240800  and  forms add as aem-forms-addon-sdk-2024.07.31.00-240800 . 

I am trying to add pagination to Scene7 /searchAssets SOAP API call. As mentioned in the documentation of searchAssets, we have "recordsPerPage" and "resultsPage" as Input parameters for the API call. There is no example mentioned on how to use these. I am quite new to the implementation of SOAP calls and have implemented as shown in the screenshot. This doesn't seem to be working for me. Is there something wrong with this format?