Product Communities

In Workfront Fusion, when adding static JSON data using the createJSON module, is it necessary to use the parseJSON module to retrieve and access the JSON content, or are there built-in methods to directly access the JSON data without parseJSON module ?

We're having a major issue which is preventing our global teams from working together in Workfront. Our project managers in the US and Manila are seeing different dates for our tasks. US teams see one set of dates and Manilla PMs see a day ahead. This is causing confusion and inefficiencies. And it keeps happening even though our Manilla PMs' profiles are set to be in EST (see attached screenshot). Can anyone help us resolve this so that we are all working on US time and see the exact same dates? Thanks!

I have tried to grant Adobe Analytics access permissions to two CN colleagues (Ni, Robyn nirubing@amazon.com; Ma, Rocky rockyma@amazon.com ) using admin privileges. While I can see in the system that the permissions have been set up successfully(appendix1), both colleagues are still unable to access Adobe Analytics reports (appendix2).Based on the situation, I would suggest:We can submit a ticket to Adobe Analytics Support team for further investigationOr we can reach out to the Adobe Analytics admin team for assistanceCould anyone please advise which CTI group would be the most appropriate to handle this issue, or who would be the right contact person to help resolve this access problem?Thank you for your help. Best regards,Ting Appendix1   Appendix2 

Hi is there a way to export the data from a campaign, specifically the namespace id of the profiles and the campaign name, date, etc ? Thinking of sending a feed to a CRM system with the results of the send via customer so we can update records there thanksMarc

Hello, Good da WF community. How can I assign an additional user to a task in Workfront Fusion without removing the original assignee?

Does Mobile SDK automatically collects such as data? Does it need to be send back to SDK using this method:https://developer.adobe.com/client-sdks/edge/adobe-journey-optimizer-decisioning/#single-offer-interactions-events-tracking ?

How to define/personalize an if else condition for AJO API Trigger Campaigns email templates for {{context.make}} for below pattern<% if((make!='a') && (make!='b') && (make!='c') && (make!='d')){%>"a" </a><%} else if((make=='a') && (model=='b')){%>"b"  </a><%} else {%>  "c"</a>  <%}%>

We are assessing AJO currently, and have come across this limit. Would appreciate if you could share valuable insights if you had experience such case where client reached this limit, and had to do workaround.   General journey guardrailsThe number of activities in a journey is limited to 50. The number of activities is displayed on the upper left section of the journey canvas.The number of live journeys in one organization is limited to 100 per sandbox. When this limit is reached, you can no longer publish a new journey.https://experienceleague.adobe.com/en/docs/journeys/using/starting-with-journeys/limitations Looking forward to your responses.Thanks a lot.

I’m trying to create a freeform table that shows GA Medium broken down by GA Campaign. When I apply the GA Campaign dimension as a breakdown to GA Medium, only the first GA Medium row displays campaign results. If I remove the breakdown from the first row, then the next GA Medium row shows campaigns — but still only that one row, not all rows in the table. What I need is for all GA Medium rows in the table to be broken out by GA Campaign at the same time. How can I achieve this?

We want to analyze users who have the latest version of our app and the ones who haven't installed it but because of the range of time, it is possible for the user to be in more than one version of the app because if the user installed the latest version on sunday but we have the data from monday to sunday, this user will be on both scenarios. Is there a way we can filter this dimension only to show us users who upgraded and exclude them from past versions? 

AEM Sites Developer Professional free online training with exam preparation. Have a question about the AEM Foundations course, AEM Sites Developer Professional course, or the Certified Professional exam prep guide listed on the certification information page? Reply to this thread and a learning support specialist will respond to you.  We follow the Adobe Experience League Community Forum Guidelines in this discussion thread. If the response resolves your question, consider giving a Like to the learning specialist who replied. We appreciate the kudos! Questions outside the scope of the online courses and exam preparation guide will be directed to the main community forum page. 

Does anyone have insight into this error?  It appears to be specific to one Adobe Analytics account.  Do they need to re-OAuth or is this an account issue? Error: Adobe Analytics (FCSA:10334162): Client error: `POST https://ims-na1.adobelogin.com/ims/token/v3` resulted in a `400 Bad Request` response: {"error":"ride_AdobeID_acct_actreq","jump":"https://ims-na1.adobelogin.com/ims/jump/eyJraWQiOiJpbXNfbmExLWtleS1hdC0xIiwi (truncated...)

Does Workfront allow sharing your team with others so that can at least view it when they go into waffle menu > teams and then click on the dropdown list of teams they are part of.  Basically I want a user to be part of my Agile team in WF but he does not want to receive any notifications from this team particularly.

Displaying Workfront Data In the previous post, I described a super rudimentary way to use Fusion to generate a dummy page, and how to use that scenario's webhook URL to put that "app" into a dashboard as external page.  Let's now use real Workfront data using that use case of displaying project documents under a program. The use case is that on any given project, the user wants to check if a certain document was already attached to the program or any project in it. If it exists, no need to recreate it. Routing But before we start the surgery, let's look at the current flow: So we're going to expand the "set content" part, and because I dislike the mile-long scenario types, might as well think about routing at this point already, although not really needed yet. When I think of this I'd like to separate the "doing work" from the "send the response" part. Part of sending the response is the HTML wrapper, any Javascript etc. We make 2 branches: Regardless of what the upper branch d

Hi - I'm trying to add some exceptions to my team's default schedule, but when I go to add the days it's only adding that exception for me. I've never had this issue before. Was there an update I perhaps missed? I am a sys admin so I should have full access.  Appreciate any guidance! 

Welcome Back to the Adobe Workfront Customer Newsletter!  In this Issue:  What’s new in Workfront Q3 2025 release — Unified Approvals, Home enhancements, and proofing updates  Sneak peek at Q4 2025 features, including AI Reviewer and external lookup custom fields  Submissions now open for the 2026 Adobe Experience Maker Awards  Announcing the inaugural Adobe Workfront Champions Class of 2025–2026  Save the date: Workfront Q4 2025 Release Webinar on October 9  Fresh training resources — text mode, filters, dashboards, calendar reports, and more  Upcoming events in September: Admin Chats, Fusion webinars, and Workfront Collective  How you can lend your expertise by answering unresolved Community questions  Spotlight on Blueprints: project templates, dashboards, and org structures ready-to-use  Community Spotlight: Top Contributors     What’s new in Adobe Workfront?  Q3 2025 Release (July): Unified Approvals r

1. Introduction Overview of the challenges in coordinating marketing activities across disparate teams Organizations are increasingly challenged with making sense of disparate marketing activities across their own teams. Marketing activities that are specific to a certain team are often siloed until launch, which makes it difficult for teams to understand dependencies or anticipate downstream impacts. In today’s landscape of revolutionary technology stacks, the key challenge organizations face is not a lack of data or robust tools. Rather, organizations struggle with generating real business value due to fragmented data and systems, which prevents them from achieving a seamless integration and providing actionable insights.1 The importance of structured planning and visibility While organizations have tools that can cover some parts of the process, many do not have strong connections to each phase of work where they can consistently provide results. That’s where Workfront Planning come

Hello everyone,We have the following issue at the company: we receive external lists from various data sources as ad-hoc communications. These lists contain fields that we need to use either to segment a journey or to personalize email content, for example. It's important to note that these are cases where we don't have structured data in Adobe XDM, and they are sporadic occurrences.Given this scenario, we opened a ticket with Adobe, E-001621243, inquiring about the use of data from custom audience sources for these purposes. We were informed that it was not possible.However, upon analyzing the settings under Configurations > Data Sources, we saw that it's possible to create a field group and select custom audiences and their derived fields within it. Again, these are sporadic cases and will always be handled this way.Our questions are:Is this considered a good practice by Adobe?Could we encounter future problems using this custom data in a journey?If this is not a viable option, do

I am brand new to Fusion and am needing to develop a scenario that will find all the Programs that have an empty field.  I am currently using "Search", but I get this error each time I run it, "The operation failed with an error. [422] APIModel V20_0 does not support field null (Project)".  Any suggestions or tips are greaty appreciated!  Thank you!

I have a task report built that is correctly showing me two date columns. I want to compare these 2 dates using WEEKDAYDIFF. These are standard fields and values but the valuefield has been customized with text mode.Column 1 - Default baseline planned start date for the projectdisplayname=Project Baseline Planned Start Date querysort=project:plannedStartDate valuefield=project:defaultBaseline:plannedStartDate valueformat=atDateColumn 2 - Baseline completion date for the go-live task displayname=Baseline Target Go-Live linkedname=defaultBaselineTask namekey=view.relatedcolumn namekeyargkey.0=defaultBaselineTask namekeyargkey.1=plannedCompletionDate querysort=defaultBaselineTask:plannedCompletionDate valuefield=defaultBaselineTask:plannedCompletionDate valueformat=atDate Trying to calculate the difference between these two dates on a Task report using these column details in a "Week Day Difference" column.displayname=Week Day Difference valueexpression=WEEKDAYDI

Will the current workflow of proofs (making mark-ups, sending for approvals, etc.) be discontinued and the new workflow of the document approvals be the new process soon? We really use proof approvals because it's the best process for us instead of one-off approvals. Thanks so much!