Product Communities

I'm looking to automatically populate the Company Name from the Named Account Name in Marketo (Meaning the Named Account field from the Marketo ABM Module). This is for leads where we do not have a company name in our database BUT we do have the Named Account Name. I was initially thinking I could just use a Token for the Named Account Name but this is not a Token that Marketo provides. Does anyone have any creative workarounds for this? We have hundreds of Named Accounts so a conditional flow step is not a sensible option for this volume. For legacy data I could do it offline by exporting the leads and using Excel to populate Company Name from Named Account but that doesn't give me an ongoing automated solution.   For the ABM Product Team, please could you add a set of Named Account Tokens to enable us to utilize the Named Account data more creatively as in this example.   Thanks

10 Real-Time CDP Collaboration example use cases and campaigns tied to business objectives! Take your Real-Time CDP practice to the next level with Real-Time CDP Collaboration to boost the power of partnerships through shared audience insights. When brands collaborate through data, magic happens. Outlined below are typical use cases showcasing how companies can transform shared insights into high-impact campaigns - whether it’s co-targeting loyalty members, creating joint experiences, or uncovering unexpected audience overlaps.   1. Example Initiative: Effectively prospect and acquire new customers Use Case: Intelligent Prospecting Business Objective: Growth Example Campaign: A financial services marketer discovers that an audience segment of Certificate of Deposits prospects (visited CD interest page 3x in the last 7 days) has a high overlap/index score with a CTV audience of reality show viewers. The financial services media team targets an ad to the reality TV audience with

For the Q3 release of the new document proofing buttons will that change when using templates and advanced proofing as well?  Also, wondering where does the message that is added when you select changes require go? Who has access to view that? 

Hi, we#re looking to build on scenarios created by Prof Services into our Assets (managed Service) instance. Is there an API Explorer for Assets (managed Service) API's ? Thanks

When I'm trying to add the connector for Qualtrics I'm getting the following error:failed to call external rpc: failed rpc service call for qualtrics@1 attach:qualtrics: Received error response from rpc service: SC424 - failed to execute rpc call: [401] Status Code Error: 401failed rpc service call for qualtrics@1 attach:qualtrics: Received error response from rpc service: SC424 - failed to execute rpc call: [401] Status Code Error: 401I've used the Qualtrics API a little bit and I know the API key and data center I'm using are right but this isn't working and I'm not sure why. 

Hi Everyone,We recently received the Workfront announcement : ROPG access will expire in 29 days.We are currently using an OAuth2 application (web app). Could you please confirm whether this change will impact our setup? Also, I would appreciate any guidance on what areas I should review or check to ensure there’s no disruption.Thanks in advance for your support! Thanks in Advance!

Hello,  We don't use Google Forms.It would be very helpful to support Microsoft Forms in Workfront Fusion. https://forms.office.com/ Best,Edward

hi all, my aio-cli version is not upgrading even after running the command "npm install -g @adobe/aio-cli"Here's the log below -  nkrish@SYSMACH io runtime action % npm install -g @adobe/aio-clinpm warn deprecated @npmcli/move-file@1.1.2: This functionality has been moved to @npmcli/fsnpm warn deprecated readdir-scoped-modules@1.1.0: This functionality has been moved to @npmcli/fsnpm warn deprecated inflight@1.0.6: This module is not supported, and leaks memory. Do not use it. Check out lru-cache if you want a good and tested way to coalesce async requests by a key value, which is much more comprehensive and powerful.npm warn deprecated debuglog@1.0.1: Package no longer supported. Contact Support at https://www.npmjs.com/support for more info.npm warn deprecated read-package-json@6.0.4: This package is no longer supported. Please use @npmcli/package-json instead.npm warn deprecated npmlog@5.0.1: This package is no longer supported.npm warn deprecated @npmcli/move-file@2.

I'm trying to create a view or report that can give me a count of the number of issues logged to a task. The only native field available I see is for 'number of open issues'. I don't want to limit the count by status of the issue, I want to count all of them. Can I do this with a calculated field maybe? Thanks in advance!

The Skill Exchange was the main event—now it’s time for the after party! 🎊Join us for the Workfront User Group’s Mega-WUG this week on September 10th. Expect a lively panel discussion featuring: Fresh perspectives on Workfront’s newest AI features Real talk on proofing and document approvals Unfiltered insights for boosting user adoption And more! Whether you’re a Workfront wizard or just Workfront-curious, this is your chance to connect, learn, and have a little fun while you’re at it. Don’t miss out. Register today.

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are weaving AI into their workflows securely, responsibly, and at scale. You'll walk away with: Getting legal & security approvals faster Prioritizing the right use cases Building trust for safe AI experimentation Can't attend live? No problem, register anyway, and we'll send you the recording after the event!   Register here: https://engage.adobe.com/scaling-aI-adoption.html

I want to create a custom client library to override the functionality of/libs/dam/gui/coral/components/admin/customsearch/savedsearch/toolbar/infopanel/infopanel.jspin the AEM Search console (http://localhost:4502/aem/search.html).My goal is to ensure that this custom clientlib is loaded only when the Search console page (/aem/search.html) is accessed.Can you please outline the exact steps required to load this custom clientlib on the Search console page?I'm using AEM cloud SDK.

Introduction As organizations leverage Real-Time CDP to activate audiences across multiple destinations, data security and compliance becomes critical. One key consideration is the use of email hashing when sending audience data to downstream systems.  Email hashing is the process of converting email addresses into hashed values using functions such as SHA-1, SHA-256, etc. This obfuscates the original email addresses while retained its ability to act as a unique identifier for matching purposes in downstream systems. Hashing enhances data security and ensures compliance with data privacy regulations. Adobe Experience Platform (AEP) provides flexibility in handling hashed email addresses for identity resolution and audience activation.  Most out of the box Audience Export destination platforms in Real-Time CDP require that no personally identifiable information (PII) is sent in clear. The audiences activated out of Real-Time CDP can be keyed off hashed identifie

I am a professor looking for assistance in how to register a team for the Adobe Analytics Challenge (https://adobeanalyticschallenge.com/). The registration links are not working. Could somebody please reach out to me at marthaud@ksu.edu with more information?Marne L Arthaud-Day

Hi Team,When I am trying to edit any workflow in my aem cloud local its throwing below error .Please help me with this. Access denied: Invalid pathCannot serve request to /libs/cq/workflow/admin/console/content/models/openeditor.html in BundledScriptServlet (/libs/cq/workflow/admin/console/components/models/openeditor/openeditor.jsp)Request Progress: 0 TIMER_START{Request Processing} 6 COMMENT timer_end format is {<elapsed microseconds>,<timer name>} <optional message> 17 LOG Method=GET, PathInfo=null 23 TIMER_START{handleSecurity} 4251 TIMER_END{4225,handleSecurity} authenticator org.apache.sling.auth.core.impl.SlingAuthenticator@3b720354 returns true 14884 TIMER_START{ResourceResolution} 15895 TIMER_END{1008,ResourceResolution} URI=/libs/cq/workflow/admin/console/content/models/openeditor.html resolves to Resource=JcrNodeResource, type=cq/workflow/admin/console/components/models/openeditor, superType=null, path=/libs/cq/workflow/admi

Need support in understanding the migration of GTM to Adobe Launch. Also have some licensing and scope related queries. 

Hi Team,Quick question - There is a scenario where we faced in one of the campaigns. There were totally 16K records in a SFDC campaign and while flowing into the Marketo campaign around 180 records didn't flow through from Salesforce to Marketo Campaign. But these 180 records are present in Marketo database.In these 180 records, there are -1) Invalid email address2) Inactive contacts3) Duplicates.But we tried to compare that with the records which flow through SF -> Marketo campaign which has all these.Please anyone could let me know the reason for this? Thanks in Advance.

Hi Team,As we know Form API is deprecated from ACS common 6.0.0, In our project we used form API and we replaced with the ACS common Form custom classes instead directly refer acs common.It is working fine in author and publisher with authentication, but it is not working for the anonymous user.We debugged it and found the issue that service user "acs-commons-form-helper-service" removed from bundle/src/main/java/com/adobe/acs/commons/users/impl/ProtectedAuthorizables.javacontent/src/main/content/jcr_root/apps/acs-commons/config/org.apache.sling.serviceusermapping.impl.ServiceUserMapperImpl.amended-acs-commons.config I have tried to add the same service user using below approach still got the same error org.apache.sling.api.resource.PersistenceException: Resource at '/content/test/jcr:content/par/canvas_2096355623/canvas_par/gridcolumn/1/start' is not modifiable. https://adobe-consulting-services.github.io/acs-aem-commons/features/ensure-service-users/index.html&nbs

It is just me or do the log files seem to be even slower to process and post? I am looking at a history screen with 9 runs that have yet to process the history - all of them are at least 15 mins old. Makes it hard to diagnosis issues... just sayin

Hi all,I'm using document approvals but struggling to get a report created that shows the approval status / pending approver. I also need a link that will either open the document (not the document details page) or if not, a link to the folder area. My link open the folder area, but just shows a grey space without folders or options.Here's the textmode for the link: Here's my report I need to populate. Thanks in advance! 

Hello Community,I've successfully configured a WhatsApp channel in Adobe Journey Optimizer and can send outbound messages using Meta's test number.My issue is with opt-in and opt-out confirmation messages:When I reply with an opt-in or opt-out keyword (e.g., 'STOP', 'START'), the action does process correctly in the backend (I see the user's subscription status update in Adobe Campaign).However, I do not receive any confirmation message back on WhatsApp (e.g., 'You have been opted out').This is happening despite the backend processing being successful. I'm looking for guidance on why these confirmation messages aren't being sent.Any insights or troubleshooting steps would be greatly appreciated!