Product Communities

Looking for more visibility into the work your team is asked to complete? Request Queues help to centralize and manage all work requests so you and your team members can tackle work more effectively.    Check out the notes from our discussion of the benefits of Request Queues, and the best practices for using them to track, organize, and report on your organization’s work. During the session, we shared our recommendations for building out effective Request Queues, and showed some of our favorites.  Here is the link to the PDF of the slide deck: Slide Deck PDF  Check out some additional recommendations from customers who attended the event! PRO TIP: Keep issues post-conversion to retain historical data (ex: proof of this is what you asked for in the beginning) and to capture the following metrics:   Total number of incoming requests  Compare how many requests come in vs. how many make the cut to being a project  Users submitting the

Hi,We have setup the AEM environment Guides. With this recently created environment we are unable to create an ditamap with the below error. 08.07.2024 09:48:11.043 *INFO* [JobHandler: /var/workflow/instances/server0/2024-07-02_3/update_asset_148:/content/dam/broadcom/QA/test-ditamap-.ditamap/jcr:content/renditions/original] com.day.cq.dam.core.process.CommandLineProcess execute: mime type [application/xml] of asset [/content/dam/broadcom/QA/test-ditamap-.ditamap] is not in list of accepted mime types [[image/eps, image/x-eps, application/postscript, application/eps, application/x-eps]], ignoring. 08.07.2024 09:48:11.044 *INFO* [JobHandler: /var/workflow/instances/server0/2024-07-02_3/update_asset_148:/content/dam/broadcom/QA/test-ditamap-.ditamap/jcr:content/renditions/original] com.day.cq.dam.video.FFMpegTranscodeProcess execute: asset [/content/dam/broadcom/QA/test-ditamap-.ditamap] is not of a video mime type, asset ignored. 08.07.2024 09:48:11.047 *WARN* [JobHandler: /var/wor

Dear community, I have a requirement where the platform uses multi tenant model and each tenant prefers a different email template and from adress , be used for notifications originating from workflows when initiated against their own content. Example /content/abc site contents when put through workflow process, the email address to use will be ABCWorkflowAdmin@mycompany.com and similarly /content/xyz will use XYZWorkflowAdmin@mycomany.com , and in addition based on different scenarios, they also prefer different email templates be used instead of using the raw default templates provided out of the box. I see there are many posts suggesting creation of a custom step with the entire custom behavior. Though the approach is usable to certain extent, will it not hinder the actual workflow definition. In reality the sending email part is just a way of notifying there is a task due for their review, and workflow itself shouldn't be altered to include this step. And in another

Hi Journey Optimizer Community Members,   The Adobe Digital Experience Credential Program is looking for beta testers for a new Adobe Journey Optimizer Developer Expert training course.    Interested folks simply log in to our online Credentialing Learning Center with your Adobe ID and click on Start: Log in here to start the course   When you complete the course, you will receive a certificate of completion. We expect the course to take approximately 12-14 hours to complete.   If you have any questions, please reach out through the below comment section. We look forward to receiving your feedback on this new course!

Hi,I have a content fragment model that has 50 - 60 fields in it. After adding some more fields and saved, I opened the model editor and most of the fields have disappeared. I added yet another field and saved again, it became totally empty. All the fields, including the new ones are still available in the content fragment editor though. Refreshing the page, or re-logging into AEM does not help. It is not reproduced in other, smaller content fragment models.  I'm aware of a previous report:https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/content-fragment-model-editor-is-showing-empty-when-we-create/m-p/452205 However it's over a year old. My AEM version is 2023.7.12874.20230726T072051ZAnybody can help me? Thanks! Update: I managed to delete the last added field in CRXDE, now the model editor is back to the 2nd state (with a small amount of fields showing up).Update 2: after some digging it seems to correlate to the amount of fields. Whe

Golden Nuggets   1. Splitting export files by count   Some customers require regular exports of logs from ACC instance to an external location for further reporting in a 3rd party application. For these exports, especially broadLogs and trackingLogs, the records count is sometimes too high, and exporting such huge files may not be the best approach. In these cases, we would be best by splitting up the files by row count, and have multiple files be exported instead of a single large file.   We need not run the query multiple times, and limit the size of returned records in a split. Instead, we can do this by querying the table(s) just once, and then splitting the result-set, for example 1M rows max. for each file. The remainder of the result-set can be looped over again without having to query again.     2. Mass update of common properties of campaign deliveries   There are, quite often, cases where the Production instance has multiple campaigns LIVE at th

Workflow activity labelling One should follow the practice to label all activities in workflows, technical or campaign workflows, in a way clearly indicating what that activity is supposed to be doing in that workflow.Example, a query activity fetching the delivery logs captured in Campaign in the previous day can be labelled as "Get delivery logs captured yesterday", enrichment activities should be labelled indicating what data is being enriched - calculated, linked, hardcoded, dropped, etc..   Indicating custom scripts in activities using "-- activity label --" Adobe Campaign allows you to write custom code (JavaScript) in all of its workflow activities, while it also provides a dedicated JavaScript code activity. Some use cases are such that using the custom JavaScript activity in between other activities might not be the best course of action. Hence, developers write some JS code within the "Advanced" tab (initialization script) of the workflow activities. In order to help oth

Hi All, I am using AEMaaCS and trying to push custom Lucene index changes to Clod Manager. I am getting build success and failing on "Code scanning" step. Please find the below exception in log: 21:27:53,865 [main] [DEBUG] 21:27:53.865 Could not complete symbolic execution:org.sonar.java.se.ExplodedGraphWalker$MaximumStepsReachedException: reached limit of 16000 steps for method updatettachments#510 in class BVCodeCasesService If I remove custom Lucene index changes, I am getting build success without any issues. filevault-package-maven-plugin:<artifactId>filevault-package-maven-plugin</artifactId><version>1.1.6</version> I am getting local build success and indexes are created in local without any issues. Could you please help me to resolve the issue.

In Aemascs dev environment (2024.07 version), I have created a custom workflow using publish content tree step. Now I am facing issues when publish the experience fragment using the workflow.Scenario:1. create a new experience fragment. Select the parent folder, publish the XF using the custom workflow.  Now parent and master node both are publishing2. After adding some content, select the parent, publish the XF. Now the parent only published.  master node is deleted in publish environment.  I am not able to replicate this issue in my local. In error log, nothing is printed related Could any one help me to resolve this issue.  ThanksKamaraj

Hi,I'm following Ensure Oak Index blog to move index from /oak:index to  /apps/<project>/. in my project.I've added the index and now when I'm trying to deploy to AEM, it throws following error:org.apache.jackrabbit.vault.packaging.PackageException: java.lang.UnsupportedOperationException: This builder is read-only.[ERROR]   at org.apache.jackrabbit.vault.packaging.impl.ZipVaultPackage.extract(ZipVaultPackage.java:238)[ERROR]   at org.apache.jackrabbit.vault.packaging.impl.JcrPackageImpl.extract(JcrPackageImpl.java:398)[ERROR]   at org.apache.jackrabbit.vault.packaging.impl.JcrPackageImpl.extract(JcrPackageImpl.java:357)[ERROR]   at org.apache.jackrabbit.vault.packaging.impl.JcrPackageImpl.install(JcrPackageImpl.java:351)[ERROR]   at com.day.crx.packaging.impl.J2EEPackageManager.consoleInstall(J2EEPackageManager.java:353)[ERROR]   at com.day.crx.packaging.impl.J2EEPackageManager.doPost(J2EEPackageManager.java:191)[ERROR]   at com.day.crx.packaging.impl.PackageManagerServlet.doPos

Hi All.With Document Authoring, I'm doing some experiment with mounpoints. I change the mount points from / to /doc, but after commit the change, opening a document, sidekick response with this:Seeing network, this https://admin.hlx.page/sidekick/alessandrogiupponi/edge-ds-tutorial/main/config.json goes to 404.Rollback from /doc to /, the error in sidekick persists, I delete the sidekick configuration and remade id, but the error persist, what i'm doing wrong?RegardsAlessandro

Hi Team, we are in AEMasCS, we are trying the update a Text content across our global pages, for that we are using sling pipes,i downloaded the package of groovy script from below git hub Github link and installed in my local. here is my groovy script,when i tried to execute the script im getting user permisson issue though groovy-console-system-user have all access please find below screenshot. Kindly help on this. groovyscript=====import org.apache.sling.api.resource.ResourceResolver import org.apache.sling.api.resource.ResourceResolverFactory import org.apache.sling.pipes.Plumber import org.apache.sling.pipes.PipeBindings // Get the ResourceResolverFactory service def resourceResolverFactory = getService(ResourceResolverFactory) def plumber = getService("org.apache.sling.pipes.Plumber"); // Define the path to the content you want to update def contentPath = "/content/wknd" // Define the text to find and replace def findText = "helloworld" def replaceText =

com.adobe.cq.wcm.core.components.models,version=[12.29,13) -- Cannot be resolvedmy bundle is failing with this error.  some more error org.apache.commons.lang3,version=[3.13,4) -- Cannot be resolvedorg.apache.commons.lang3.math,version=[3.13,4) -- Cannot be resolvedorg.apache.commons.lang3.text,version=[3.13,4) -- Cannot be resolved

Experience League LIVE: Supercharge your customer engagement this summer with Adobe Journey Optimizer's three features: journey experimentation, frequency capping, and multi-lingual messaging.   Recording URL Here: Summer Spotlight - Three must try features in Adobe Journey Optimizer  Event Details As the summer heats up, so do the opportunities to engage with your customers in new and impactful ways. Join us for a one-hour Experience League Live for Journey Optimizer practitioners, whether you are in marketing operations, campaign/journey management, or customer experience. We will dive into the powerful features of Adobe Journey Optimizer.Discover how journey experimentation can help you fine-tune your customer interactions for optimal results across your journeys. Learn to implement frequency capping to avoid over-communicating and ensure your messages hit the mark. Explore the benefits of multilingual messaging to connect with diverse audiences within their preferred

Hi Community members, Campaign Community Advisor, @Marcel_Szimonisz, has yet again shared one his Campaign tips and tricks around using enrichment as intersection activity. Check out here: Error in SSL library certificate verify failed   Abstract: One of the common challenges that professionals encounter when working with Adobe Campaign Classic is dealing with SSL certificate issues. These certificates are essential for establishing secure connections between servers, but occasionally, you might run into a problem where the SSL certificate fails to verify. This error might happen once in a while and can be particularly frustrating, as it can interrupt your workflow and potentially compromise the security of your communications. Understanding why this error occurs and how to resolve it is key to maintaining the smooth operation of your campaigns. Let’s explore the possible causes of this SSL certificate verification error in Adobe Campaign Classic and the steps you

I am trying to perform a segment match with an externally uploaded audience file in csv with the data already  in AEP ? Is this use case supported by Segment Match ? Appreciate any help here

If you're looking to make a shift in your career, or you're a student trying to discover your future career, this panel-styled webinar is for you! Come learn how to break into Adobe Digital Experience, see what type of roles are open in this field and ask questions live to experts in Adobe Journey Optimizer. See poster below for details and register for the webinar here! 

Adobe Skill Exchange 8/8/24Attending the 3-hour express growth tracks was instrumental in refreshing Marketo Engage fundamentals and advanced use cases to handle complex engagement journeys, govern instance hygiene, and drive efficiency in marketing workflows.Here are my thoughts from each session shared individually on different blogs. [Growth Track-1]Unleash the Power of Multi-Stream Journeys: Advanced Applications of Engagement Programs This session provided a great opportunity to enhance my understanding of engagement program fundamentals. @ajays shared use cases' on how to best leverage multi-stream journeys. One such use case is Crafting Multi-Stream Journeys: B2B lifecycle. Here is an example of how this use case can strategize and use assets in different streams: Prospect Stream- Welcome email series and value proposition- Educational content (blog posts, webinars)- Lead magnets like eBooks, white papersMarketing Qualified lead (MQL) Stream- Product dem

Adobe Target Capabilities#2 of 7 – Multivariate (MVT) Testing   Adobe Target offers many different testing & personalization options.  I’ve outlined them here, and separated them into several categories – Non-personalized vs. personalized and Non-AI/ML vs. AI/ML.  Note that the categories can overlap.  The dotted lines represent the corresponding Personalized/AI version of the non-personalized/non-AI category.  So Automated Personalization is to Multivariate what Auto-Target is to A/B testing.   This post will cover Multivariate (MVT) Testing!  MVT Testing falls into the non-personalized, non-AI/Machine-learning suite of capabilities in the Adobe Target Premium capabilities package, although this option is also available in Target Standard.  In future posts, I’ll cover the other categories!  Stay tuned!What is MVT testing?Used for testing which combination of elements works the best together Like:- Title- Image - Placemen

Hi Experts Problem Statement: I am reaching out here to help address a baffling problem that happened to 2 publishers in our production ecosystem:Error logs show below ScriptEvaluationException:Caused by: org.apache.sling.api.scripting.ScriptEvaluationException: An exception occurred processing JSP page /apps/<clientname>/components/page/business/page-business-basepage/redirect.jsp at line 47 Impact: The impact was that the content page belonging to these templates which had redirect.jsp inclusions started to still serve content but with a response code of 404 causing downstream systems to malfunction for over 10+ hours causing a huge surge in 404s as well. Short-Term Resolution: Though the issue got resolved via a fsclassloader reset followed by instance reboot, but we are trying to understand how this issue could have happened in the first place. More points from our diagnosisThis has never happened before and hasn't been repeated after that.We have looked a

Use this thread to ask any questions related to the Getting Started with Real-time CDP for Marketers course on Experience League. Experts are monitoring this thread to ensure your questions are answered.

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for August 2024, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our&nb

Dear AEM Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for August 2024, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEM.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEM-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM. Start supercharging your problem-solving skills today by exploring o

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for August 2024, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for Adobe Campaign.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving skills today by explori

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