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So I imported the mobile email template from the program library.  I selected a folder to import to, but I had no idea that this was also going to populate the template section of Design Studio, so now it looks really cluttered there. Is this a new thing that's happening? 

We would like to use some marketo magic to send emails from a different domain (one we own, don't worry) but I don't think this is going to work out very well due to the pre-configured domain in admin settings. If we change the FROM in any email template, i suspect it wil lbe caught in more spam filters than usual if we were to use an alternate domain from the one in settings. Any thoughts? 

Hi all,I'm trying to build a program that will send automated emails to customers 3 months before the end of their contract. My thought on how to do this would be to use Contract Start Date is Today, and then have various campaigns depending upon the value of a Term (in months) field. They would say if Term = 12 months, wait 9 months, send email.The problem is, I have no real access to use Contract Start Date as a trigger/filter, or even as a constraint with a trigger.I have to imagine many companies do some sort of reminders to their customers for their contracts, so I'm not sure if I'm just missing something or if they've had additional custom fields created to allow for this.Thanks

I received this notice when approving a rather lengthy email. Is any further action required? Anything to worry about?

I was wondering whether there is any way to download the opportunity influence analyzer for all opporunities in one go?I know you can download export the data to excel for each individual opportunity. However, when you have 2000 opportunities, to export each of them individually would take some time.Any help/advice would be much appreciated.Thanks! 

Hello all - wondering if anybody's got recommendations for a solution for adding address data to leads. For example, given a company name, being able to add full address data to the record. This would be very helpful in our lead assignment process, without increasing the # of required fields in a form. I've seen this type of thing integrated into forms on web sites, and I know there are options for adding that kind of data separately from the initial form completion - would lvoe to hear others' experience with this. 

I'm setting up my first email program with the new program and channel, but I can't add a smart campaign to my program to define program success. I'm sending an email with a CTA to download a whitepaper, and I need to set up a smart campaign to update leads that download the whitepaper with a success status, score bump, interesting moment, sfdc campaign, etc. Is that doable?Right now when I right click on the program and go to add a smart campaign, I only have the option to add it to a campaign folder, not my program.Any help would be much appreciated. Thanks!Kristen

I am not receiving the email alerts for when someone adds a posting to a discussion. Is everyone else receiving them?

I have created a Salesforce Campaign called "Western_Reps" (with 500 members) but Marketo doesn't see it. I have tried Salesforce Campaign Sync under Program Actions but still no luck. The user in Salesforce has been set to "Marketing User" but that doesn't help. Any suggestions? Thanks

Obviously I can subscribe people to Marketo reports by email. But for very good reasons we want reports to be viewable through Salesforce (e.g. for business unit directors or other non-marketers). Is there a way?One of my alternative, but huge workaround would be to email the reports to a server. Through Salesforce create a tab that opens a page on that server and create an interface (with security check) on that page that let's someone browse all the emails (reports).However far better would be if you could publish reports to Sales Insight, like you do for emails. I have created an idea for this. http://community.marketo.com/MarketoIdeaDetail?id=08750000000JXk3AAG

Hey, is there a way to insert spaces between label text and field within a form? My form has the text bound to the field below, and it seems there is no setting available for this. 

Hi everybody,I totally new to using Marketo so please excuse me if this is a very basic question!For a webinar we are consucting in a few weeks I have been asked to create a list of german speaking leads whom we can send an invitation to. In order to do this I created a new smartlist with the relevent countries included. This then returned a list of approximately 2500 leads. However I noticed that some of these have previously had emails sent to them which have bounced. So my question is how can I add another variable to the smartlist to exclude those with bounced emails?Any help is greatly appreciated, Jenny

I need to put Marketo forms on our website and have followed the instructions, but when I got to the "Copy Form HTML" stage, the HTML that I am seeing in source doesn't match the instructions at all. I am not able to identify html from <form> to </form> as the instructions note because I don't even see those fields in my instance. What could be causing this? 

I am setting up my lead scoring and want to select a few key industries to score on. However, in the Multiple Value Chooser  the "Add New Values" drop down doesn't seem to be mapping 100% to the fields we have in Salesforce. It's only pulling a few industries, not the full list. How do I fix this so that the matching is correct and I'm able to see the full list of industries? Note, we are still using all of the default industries in Salesforce and no customization has been done to-date.

Hello, is it possible to set a cadence for a smartlist to only receive an email every seven days, without having to manually pause a nurture stream? For instance, if I have a nurture on a seven day cadence, and I want to send out a webinar invite...I would want for Marketo to pause the next nurture communication for seven days after that webinar invite goes out. Can I do that through a SmartList filter to avoid sending out multiple emails to my db withing the desired time frame?

Hi everybuddy,Our organization is still in the early stages of using Marketo and we came across this question yesterday when we were checking out leads in the database.There are columns listed for each lead for acquisition date, created at, and updated at. What are the differences? I understand that 'created at' (http://community.marketo.com/MarketoArticle?id=kA050000000L3iJCAS) contains the timestamp when the record is first created in the Marketo database (either known or anonymous), but I have no idea how the others are determined.I'd like to be able to pull a monthly lead source list that allows us to see within a certain date range where leads are coming from, but I'm not sure which of these is the best to use the pull the list, or if they will give the most accurate sources.Also - is there a Marketo terminology page anywhere?Thanks so much! :)

I would like to learn the steps to send out an email blast to selected contacts in our Salesforce database. Salesforce is currently linked to Marketo so I think that should not be a problem (e.g. our web-to-lead forms work great). However, when I create a smartlist and choose the filters we want (State and Account Name), no leads show up in my Smartlist when I click the Leads tab. Any suggestions? thanks

Hi,Brand new Marketo user here and I am trying to understand the lay of the land. Before implementing actual Campaigns, we are planning things out. I am trying to envision how I might apply our plans to Programs in Marketo.I am not clear on the benefits of using a Program of Type=Engagement and Channel=Nurture vs just using a regular Program and having a Smart Campaign in there that does the email sends over a given period of time. Is it very similar? Is the Engagement/Nurture option just a simplified why of using a normal Smart Campaign?Similar question on using a Program of Type=Email and Channel=Email Send. Is this just a simplified, purposeful UI for doing an email send rather than needing to build a Default style Program.Sorry if these are basic questions, but I am just trying to compartmentalize the Marketo features in my brain.

When you delete a lead from SFDC via Marketo does it get classified at "SFDC deleted" and should there be a problem to resync that lead to SFDC later?

Just looking for input/advice for simplifying/automating emails of new blog posts to our blog subscribers.Is there any way to automatically generate an email with the blog title, author name, and maybe an excerpt from the blog each time a new blog post is published?Do you recommend a separate program for each new blog post and just use tokens for title, author, excerpt? Any input is greatly appreciated? 

I read elsewhere in the forum that for programs using forms, program acquisition is only set automatically by local forms, not global forms.  Is this true?My use case is for webinars - we use the same form for most webinars so we use a global form.  However, this now means I need to set up a camapign to update acquisition on the local program.. Not really a big deal since it can be cloned for each new webinar.  Alternatively I need to create a local form, also not such a big deal since this can also be cloned, however wouldn't I then have to update the landing page with the new local form, or would this update automatically?Both seem to be fairly simple solutions that achieve the same goal, any recommendations out there?

Hi all,I find fields Updated and Created for Lead in Admin -> Field Management of Marketo UI. But when using API 'describeMObject' and 'getMultipleLeads', I could not find them in the results.I used 'Export Field Names' in the UI and saved an Excel file. In the file, I could not find Updated or Created, either.How could I access them by SOAP APIs?Should I change any settings or configs first?Best Regards,Biao

I have an email going out that has a link to the post I want to share. Also, I included the titles of the sections on the email and want to link them to their proper location in the post. Is this possible? If so can you please share how to do this. Thanks in advance!

Was wondering if anyone had solutions or similar issues viewing landing pages externally vs. internally on their company network?  I currently cannot view a marketo landing page when I am connected to my internal network.  I get the following error.  The error occurs regardless of browser (IE/Firefox).  Oops! Google Chrome could not connect to cname.domain.comExternally, I do not have these issues and the pages load fine displaying the CSS correctly.  Oringally we were only having issues loading the CSS, but now we cannot load the pages at all.    Our internal and external settings are configured the same way so that our cname.companydomain.com points to our accountstring.mktoweb.com.  Any ideas as to what is going on?  Thanks,

SFDC ID is a column choice on a lead report, but I can't access it in a filter. Are there any workarounds for this? I realize I could make the lead/contact ID a SFDC formula field on the lead/contact, but that wouldn't trigger an update in Marketo.I'd like to filter based on Account ID as well.