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Hi My colleagues and I are having issues downloading reports in Analytics - we select the relevant options (download > excel), it comes up with the "Your report is being generated in the following format: Excel" and then shortly turns into the following error message:  Failed to create XLS report. An administrator has been notified. It's been like this for weeks. Workspace reports download perfectly fine and the scheduled projects come out on time but the main analytics reports are all affected by the above. ThanksKirsten

Hi!I'm having an issue with some fairly large discrepancies regarding DTM Rules and Adobe Analytics displaying the results.We have a Page Load Rule set to fire event 99 on /AddVehicles page called Start Quote, however those numbers do not match the number of visits to that page. Its only showing that the rule fired 52k times when there were 83k visits.Here are the DTM Conditions:Additionally, we have a Direct Call Rule set up to fire on the same page that should trigger some non-sequential third party tags (AdWords, Kenshoo, Twitter, Floodlight, etc) in addition to firing event 1 in Adobe Analytics which we have named Add Vehicles Page Load. As you can see in the first image, that custom event is firing even less than the Start Quote Page Load rule. (42k)Shouldnt all of these numbers be the same? or at least closer than they are? I inherited this suite setup, so I didnt implement them, but Im thoroughly confused as to why the events arent much closer to the number of visits if they are

Anyone know a good agency or someone who can provide thorough Compliance and Regulations training for my team? We all need better understanding of when to display legalese checkboxes, when to not, when to double opt-in, etc. etc. Just some kind of comprehensive "Compliance for Marketo" training that can help us translate legislation properly into tactically sound SOPs in Marketo. Thanks!Zach(210) 812-7057

I have a question which I have not yet seen fully answered. We need to install fresh AEM 6.5 JEE install.  Is the JDK ONLY included in Turnkey?  We went to support, we got a "you're on your own if not turnkey".   However we can't do a straight turnkey because of some security parameters (federal). So if we use the internal JBOSS  to do a standalone install, will we be responsible to provide the Oracle JDK or is Adobe?  Is that something we can get through support?  Or does support provide us a link to get it?   We get that you can't use OpenJDK, but the entire world seems to be going to that (including the feds!)  help on this issue would be appreciated.  

We are embedding a Marketo form on our website and would would like a success message instead of linking to another page.When a user clicks "SUBMIT" on form can we stop the page from loading? How do we show a success message a under the email input box? If an user email address is already in the list, can we return a message letting them know this and a link to manage there preferences?

Timeout Handler not working in AEM 6.4.2

An External Account from a package I am working with has "Call JavaScript" set as its activation mode in its execution parameters. When I update the javascript file in question, then re-execute the workflow that uses that external package, only the old code appears to be used. How can I make sure any changes I make to a javascript file are applied?

My developer brought up an interesting problem with Launch: on a slow network, he sometimes gets a flicker when a page is loading. After numerous tests in Google Chrome where I throttled my network speed to "Slow 3G", I traced the problem to some Direct Calls _satellite.track() that are used in some rules' actions (implemented as custom code), i.e. there are rules inside Launch that include _satellite.track() themselves to other rules. When I blocked those min.js scripts in Chrome, the flicker problem went away. I also have Adobe Target, though on the pages that he experienced the flicker, there were no running experiments. We have also implemented the pre-hide script provided by Adobe (https://docs.adobe.com/content/help/en/launch/using/extensions-ref/adobe-extension/targetv2-extension/adobe-target-extension-v2.html#adobe-target-extension-with-an-asynchronous-deployment). Has anyone noticed this flicker before with Direct Calls?

Hi, Can somebody please help me on documentation of configuring Main delivery feature in Direct Email Delivery?Also, if somebody has used it, please let me know howto use this. The use case is user wants to have multiple direct email deliveries but write all data in a single file. 

Hi,    I am creating a component that requires the Page Locale to make decisions on what to display. I am able to get the Page object using @586265, but i am not sure how to Unit Test this models now. I tried creating an entire structure in unit tests json and passed it to AEMContent.currentResource() but that doesn't inject the Page object.     Any help would be appreciated. Thanks,Raj

Hi all, Forward to Friend function is not working (Used Social Viral Links block from Adobe classic application), the form is displaying for me and i have entered all the required information, also I am getting the message as "Message has been sent". But I am not receiving any forwarded emails. anyone faced this issue before? Best regards,Poornima

I want to know how to provide the numbering for each tab, so that author can provide the number to the tab as per their requirement/preference/relevance.

Hi All, Sometimes when S&P Index fails all of our pages based out of S&P are down.Is there any way to configure S&P in such a way that if index crawling is failed then S&P uses the most recent successful Index? Any help on this will be very helpful and thank you in advance. Thanks and Regards,Nitin 

Hi , I am using SQL code activity to do insert into custom table . From the the below code i want the data from enrichment before sql code activity. Can some one give me sample query to fetch values from enrichment and insert into table.  INSERT INTO Customtable(column1, column2, column3, ...)SELECT column1(From enrichment), column2, column3(From enrichment), ...FROM enrichment.   

I have Windows 10 - 64bit OS machine and unable to install dispatcher module in my Apache WebServer  First I tried installing Apache 2.4, but later on i saw Dispatcher Module is not there for Apache 2.4 installed in Windows machine.Then, I tried installing Apache 2.2 and installed below module, but it failed again with error. Looks like its for 86bit.  dispatcher-apache2.2-windows-x86-4.2.3.zipWindows x86 C:\Apache2\bin>httpd -k starthttpd: Syntax error on line 131 of C:/Apache2/conf/httpd.conf: Cannot load C:/Apache2/modules/disp_apache2.2.dll into server: %1 is not a valid Win32 application. https://www.adobeaemcloud.com/content/companies/public/adobe/dispatcher/dispatcher.html Can some help me out with dispatcher module link meeting my system requirements and how to proceed further.  

How to send surveys by email using Adobe Campaign Standard?I found most of the documents related to survey are adobe campaign classic.Is there any relevant documents of survey in ACS, and if so, how to use the data returned by survey?The scenario I want to test is as follows.First, I need to send a survey to all customers.If the customer's survey score reaches 5 or more, I will send a push notification to them.Has anyone implemented a similar case? Is this case feasible in ACS?

I'm trying to upload a compressed zip file which contains HTML using the legacy editor, and I receive the following error msg:  Any guidance is appreciated. 

Hi, How can we create the alerts for technical workflow failures in Adobe Campaign Standard?Can you help me out. Thanks & Regards,Priya.  

I am a certified Adobe Campaign Classic Business Practitioner. I am trying to learn the differences between ACC & ACS.  There are a lot of differences along with similarities. Even the vocabulary seems to differ (ie profiles vs recipients). Is there an Adobe SME that knows the 2 tools and can point out the key differences between the 2? I am hoping to find some standard documentation that will help those who know ACC & are wanting to know ACS to be able to draw the connections between the two tools. Looking forward to a response. Thanks.

Hi Guys, Can someone please help me how to recover my main account(Link Below)? Every time I am trying to Login with my email ID new account creating automatically. https://experienceleaguecommunities.adobe.com/t5/user/viewprofilepage/user-id/15163532 Thanks FYI @pablo_rosero1  

Hi All,We migrated Running Workflows/Users from AEM 6.1 to 6.5 via inplace upgrade (Done by AMS), But finding issue in delegate functionality. While debugging we found below error in the logs. We checked user are present in the system and the also the modifier of the user is also present.While drilling down I found this method call is throwing exception.UserProperties userProperties = AuthorizableUtil.getProfile(userPropertiesManager, id);I ran a small utilityThough with AEM 6.5 GP it is working fine. 09.02.2020 23:25:07.951 *ERROR* [103.43.114.129 [1581270907942] GET /var/workflow/instances/server0/2020-02-08_1/case-management-workflow_19/workItems/node1_var_workflow_instances_server0_2020-02-08_1_case-management-workflow_19.delegatees.json HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught SlingExceptioncom.day.cq.workflow.WorkflowException: Error getting delegatesat com.adobe.granite.workflow.core.WorkflowSessionImpl.getDelegates(WorkflowSessionI

Hello All! Our Marketing Channel Details for Natural Search has "empty" in many of the strings. Any thoughts why this is happening? All feedback is greatly appreciated. Thanks!  Examples: n:Google:::empty::n:Google - Hong Kong:::empty::n:Microsoft Bing:::empty::n:Yahoo!:::empty::n:Google - Japan:::empty::

Hello Marketo users, I've recently sent a blast email to a list of external people and I want to send another email to the same audience. As part of the 2st sent I've got some people who've unsubscribed from the email. As I am sending the 2nd email to the same list, would Marketo automatically block the email to go to the unsubscribed? or do I have to create a smart campaign for that? Thank you 🙂Iulia

Hi,our goal is to be able to turn off the tests completely without losing the data in Workspace. [When we archive tests, we also lose the data.] We have noticed that tests that have been switched off for a long time still track quite a lot of visits and also orders.We wonder how this happens, and whether the visitor still sees the actual variant with changes, or the original (switched off) version? Any ideas why this is happening and what we could do?RegardsStefanie

Hi, I have a token that replace spaces on an field ($lead.<FIELDNAME>.replaceAll("\n", "<br />")), but this does not seems to be fulfilled when sending it in a task to salesforce from the program. I found this docs, but it only states that My Tokens will not resolve when sending from Sales Insight. https://docs.marketo.com/display/public/DOCS/Understanding+My+Tokens+in+a+Program Does my tokens not work in tasks? Best,