Marketo

Hi Everyone,I successfully retrieved data from AEP using a Webhook. Here is the response.  { "BVr123": { "entityId": "BVr123", "entity": { "CommerceSite": { "latestCommerceEventDate": "2023-10-16T20:54:32.175Z", "productList": [ { "name": "LAB DEMO", "quantity": 2, "priceTotal": 48.99, "SKU": "310", "CommerceSite": { "productHierarchyCode": "804" }, "productCategories": [ { "categoryName": "Classroom-Kits" } ] }, { "name": "NPL", "quantity": 1, "priceTotal": 85.19,

I'm having an issue where I've been unable to google a solution.I'm trying to set up a script that references a Salesforce Object whose name includes bracketsIs there a way to escape/ encode the brackets in velocity so that I can reference this object? Or is it something else I've got wrong?  The token currently returns nothing. I have pasted where I am below, I want to extract values stored in the Policy (Policy_Sponsor__c) object. I assume I need to name this were I have xxxxxxxxx in place     <table style="border-spacing: 0; border-collapse: collapse; width: 600px;"> #foreach ($Policy__cList in $xxxxxxxxxx) <tr> <td style="padding: 4px; font-family: arial; border-collapse: collapse !important; border: 1px solid black"> ${Policy__cList.get(0).Policy_Status__c} BEN WAS HERE </td> <td style="padding: 4px; border-collapse: collapse; border: 1px solid black"> ${Policy__cList.get(0).Name} </td> </tr>

We would like to create a custom field on the company info tab. This custom field would be called category? This category field would be populated by our sales datebase and would just be a text field copy. Is this possible with Marketo Engage?

Hello, We recently updated our domain and are attempting to keep tracking across both domains. Using this older thread: https://nation.marketo.com/t5/Product-Discussions/Munchkin-Tracking-Multiple-Sites/td-p/132194 and the postMessage API I have been able to set up cross domain cookie tracking, however I am a bit stuck on the next steps. I see "_mkto_trk" and am wondering if this is the correct key to target, and if so, what is the recommended practice for doing this. It looks like if a visitor hasn't opted into any material (filled out form) marketo still assigns a value to this cookie. Would it make sense to see if "old domain cookie value exists" and then extract that value and replace "new domain cookie value" with the old one? Will this allow for leads to be tracked across domains? Thanks in advance

Hi, So there is an upcoming tradeshow and we are giving out free passes to people who submit the form. There are a limited number of passes, and the pass codes have been provided to us. I am searching for a way to automatically send out these confirmation emails with the unique codes embedded in the emails. I also need to know when we have exhausted the codes that we have. I tried looking on the Nation, but didn't see a solution. Thanks, Stephen

Hey all, Ive seen some older posts about this but wanted to see if there was anything more up to date.  I was wondering if there is a way to pull a list of all used fields in a Marketo instance. My understanding is that this process is very manual and I would have to click into each field in Field Management to see this. Is there a more efficient way to do this? Thanks!

Hello Champions, This is my use case: I have a lead record with HTML code, let's say "%p$Lorem ipsum dolor sit amet%/p$", if I swap the "%" for a "<" and the "$" for a ">", would be the HTML code we all know. So, I'm trying to make that replacement with velocity but couldn't find a solution, I've tried several things, but nothing seems to work for me.  I'm new to the velocity scripting world and been looking around to avoid making this thread but well, here I'm. I appreciate any help you can give me. Thanks!

Hello, Can certain Dynamic Chat dialogues only appear during 8 am-5 pm business hours? Also, is it possible to offer a live chat within the dialogue flow if only within business hours? I would like to offer a different dialogue path if that chat occurs outside of business hours. Any input is appreciated!

Hey everyone!   We're starting to leverage Power BI for our email analytics reporting. As of right now we're taking that data in monthly data exports and consolidating into 1 large CSV, which we use for Power BI.  There has to be a better way to get the data Marketo/Revenue Explorer over to Power BI.    How are you all getting your data out of Marketo and where are you storing it to connect with your Power BI or any other BI tool?   Open to any and all suggestions!

Hi Everyone, I am a bit confused between different domains in marketo. For eg.  I have a client : example.com , We decided on two cname mail.example.com for email and lp.example.com for landing page. Now I am confused what would go under From Email: ( do i need to create subdomain for it) . Also under branding domain would it be mail.example.com or subdomain that we would create) . I am super confused with all the domains. 

Marketoのフォームを利用してキャンペーン応募を行いました。スマートリストで対象のフォーム入力完了を設定して顧客一覧を表示させた場合、フォーム入力した日付の表示方法がわかりません。 フォーム入力完了日時の表示方法、エクスポート方法を教えていただけますと大変幸いです。

Hey Team,To accommodate the broad audience that we sell/communicate to, I've had to build a form that starts with the initial set of fields:- name- email- prospect typeBased on their type, the form then "branches" out to 7 different paths to collect the information that is unique to each type.The remaining fields were built in the following hierarchy. I "mapped" 14 progressive fields to the 7 different prospect types using visibility rules. Tier 1 - Required FieldTier 2 - Progressive ProfilingTier 2a - Visibility Rules Enabled for Prospect Types     - Type 1 = Fields 1-7     - Type 2 = Fields 8-11     - Type 3 = Fields 8-11     - Type 4 = Fields 8-12     - Type 5 = Fields 8-11, 13, 14     - Type 6 = Fields 8, 9     - Type 7 = NoneI set the number of blank progressive fields to 2, thinking that the progressive function would would "skip" over the fields not applicable to the respective prospect types. However, this is not the case.For example, if a prospect identified themselves as Type

New video alert!    This is an awesome Marketo Measure overview video! It's super helpful in explaining the app and attribution at a high-level, especially to others in your org who might not be as close to marketing measurement.        Kudos to our Product Marketing team for putting this together! 🙌  

Hi All,    I have a use case which uses Google Ads and Marketo native integration (the integration is not working for some reason), and I am looking for some help. See more details below.   The goal is to send offline conversion data from Marketo to Google Ads. We have integrated Marketo with Google Ads through the LaunchPoint. Currently, we have four conversions built out inside of Google Ads, and each conversion has its associated stage values (see below). The conversion data is supposed to be sent to Google Ads if someone's stage field value changes to any of the associated values with each conversion. We built the RCM model, mapped all the conversions with Google Ads (e.g., Prospecting - Native Marketo Test 1, Qualification -> native Marketo Test 2), and did some tests. But nothing was showing up inside of Google Ads. I'm not exactly sure which step went wrong. I tested by changing the stage field value to any of the associated values of these conversions and made

"I'm interested in retrieving the most recent 30 'Send Email' activities for leads using the Marketo REST API, sorted by 'activityDate' in descending order (from the most recent to the least recent). Could you please guide me on how to achieve this?Currently, my approach involves the following steps:Retrieve the creation date of a lead using their leadID. /rest/v1/leads.json?filterType=id&filterValues=5799Create a 'nextPageToken' by setting the 'sinceDatetime' parameter to the lead's creation date. /rest/v1/activities/pagingtoken.json?sinceDatetime=2023-11-04T09:29:50.839ZFetch all 'Send Email' activities until 'moreResults' is 'false' since the results are paginated. /rest/v1/activities.json?leadIds=5799&activityTypeIds=6&nextPageToken=<value from step 2>Sort the results based on 'activityDate' in descending order.Return the top 'min(results.length, 30)' results.However, I'm not entirely satisfied with this solution because it requires multiple API cal

Missed the recent Marketo & Mochas event? No worries! Catch up on all the insights and tips by watching the recording below. Whether you're a seasoned Marketo user or just starting out, this session covers essential topics like setting up folders, program management best practices, and the latest updates to Program Library templates and creative assets.   Hosted by Adobe Business Advisors, @kate_colbert and @cynthiach3, the recording includes a demonstration of program imports, insights into newly updated templates, and a live Q&A session. Watch the recording now and stay ahead of the Marketo Program management game!     If you have any questions about this video, let us know in the comments below and be sure to tag one Kate or Cynthia!

Hi everyone, I have a custom object for our webinar platform (webinar.net). I'm syncing data to custom fields within Marketo, but they also insist on using a custom object as well. I figured using the custom object might be slightly better to some extent, so I wanted to test out the results and I'm seeing something that doesn't look quite right in Marketo. For background - Registrations to the event happen through a Marketo form, and are then sent via Webhook to the platform. Registrations can also happen on the webinar platform, but in that case, people don't tend to be synced back to Marketo if they don't already exist. After the webinar is concluded, a sync is pushed back into Marketo with the attendance data. I have Most Recent Webinar, Attendance Status, and what we consider MQL answers being sent back to Marketo to update their status to Requested Follow-up. In Marketo I haveTotal members - 1912Registered - 1339Attended - 496Requested Follow-up - 77 (a person can b

We're planning on setting up a custom integration for Adobe Assets & Marketo. (The OOTB option unfortunately doesn't meet our Compliance needs.) We're trying to think of a way to identify any assets (images or PDF) once they are expired and/or unpublished so that they are not used in future emails. Since there is no way to add a field to assets uploaded into Design Studio, I was hoping someone might have a suggestion as to how we could do this.Thanks in advance!

Hi,   I need help with the office and android cross browsing design issue. - Email module issue   https://everest.validity.com/design/share/92a942fef2bfa0/   The design is not coming properly in android and outlook i dont know where i am missing, i created the module and stuck with this cross browser. Its not coming fine with web client and android and office and outlook.    This is the code-         <div style="background-color:${headerSectionContentColor};margin:0px auto;max-width:${emailWidth};">                         <table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:${headerSectionContentColor};width:100%;">                           <tbody>                         &

Hi everyone:Reaching out for support with a sudden intermittent issue with receiving 400 Bad Request - Cookie Size Too Large errors. What's happened:Over the past few weeks, a few internal high-frequency users and a few clients reported clicking a link in a Marketo email and being driven to a 404 Cookie Size Too Large error page in their browser. Links included pages hosted by Marketo (travel.fourseasons.com, view in browser link, Travel Pro Education)Links include pages that are not hosted on Marketo (fourseasons.com, preferredpartners.fourseasons.com)Some users tried to view the Marketo forms embedded on fourseasons.com and our Marketo landing pages and could not load the forms (example pages: https://www.fourseasons.com/meetings-and-events/newsletter/subscribe/Subscribe, https://travel.fourseasons.com/tpac2023.html)If the user clears their cookies/cache, the issue is resolved. A simple solution, but would still like to understand the sudden issue and how widespre

Hi all We have the Zoom Launchpoint app and it's stopped working. This morning we received an email from Zoom to say they've Zoom deprecated the JWT app type, and to migrate to OAuth or S2S OAuth immediately. Does anyone know what we need to do here? 

株式会社グロービスの倉元と申します。フォームの設定にあたり、質問させてください。 ■質問内容Marketoフォームで「複数選択チェックボックス」をフィールドのタイプで設定した場合、「チェックボックスの回答数上限」を設定することは可能でしょうか。例えば、チェックボックスで10個の選択肢が並んでいる中から、３つまで回答を許可したいです。4つ以上選択肢を選んだ場合はエラーメッセージがでる、もしくは3つ目をつけると4つ目以降は選択できない状態になると良いのですが。。。フィールドのタイプが「複数選択チェックボックス」では実現できないが、他のフィールドのタイプであれば実現可能ということであれば合わせて教えていただきたいです！ よろしくお願いいたします。 

In the May 2022 release notes, Marketo Engage first introduced the new Email Verification and Uniqueness feature. In April 2023, the continuation of email verification and uniqueness rollout will be executed for remaining Marketo Engage subscriptions. You can find more information about email verification and uniqueness here.  NOTE: An update for SSO user email verification was announced in November 2023 here.    Why was this feature introduced?  Marketo Engage is continuing the rollout of Email Verification in preparation for migrating customers to the Adobe Business Platform, including user migration to Adobe IDs. This feature enhances the security of existing Marketo Engage user accounts. To ensure a Marketo Engage user is associated with the proper Adobe ID, existing Marketo Engage users must verify email addresses. A Marketo Engage user must have a verified email address to be migrated to an Adobe ID. If a Marketo Engage user does not verify their email address

Hi All - We are revamping our preference center, and in our discussions, hosting the preference center in Marketo vs OneTrust came up. Does anyone have insight as to which tool provides a better experience for the data subject? 

Happy Friday, Community Friends! I'm not sure if I'm being dim or if I've done something wrong or if Marketo is being a jerk today. I've just set up a few more default programs to add to my existing/active Engagement Program and I can't add the program to the stream. The email within the program is approved/active, the Skip Email Campaign is activated, the Send Email Campaign includes "Member of Engagement Program = {{This Nurture}}". Here's a quick screenshot of the Default Program itself (which I cloned from the prior default programs so I knew all the details were going to be included): When I search for the Program in the stream, I only see the 6 programs that are already active in there: What am I missing? I have tried deactivating the Trigger campaign and also turning the entire nurture off, but neither seems to get that Program to show. I hope it's user error and I'll roll my eyes at myself when I learn what the issue is 😋 Thanks i