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  • 107,469 Total replies
10000+ Total posts
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ailsadempseyNew Participant
 Marketo
Ability to pre-fill form when linked to from a Marketo landing page?

Is there a way to have a Marketo form pre-fill if it's linked to from a Marketo landing page, that would be arrived at from a Marketo email (and so with mkt_tok)?   We are looking at developing a preference centre that houses a couple of email subscription options. We were also looking to have a separate unsubscribe page/form that would be a global unsubscribe, so the idea was to have copy on the unsubscribe page highlighting this and a link to manage preferences instead if preferred. However I'm not aware of a way to have the preference centre form pre-fill for a lead if they navigate there from the unsubscribe page (accessed from Marketo email) - only if they access the preference centre directly from the email. Is there a way to achieve this? Or is the only option to combine the two into one?

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SanfordWhiteman
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Anonymous
 Marketo
Marketo Launchpoint Google AdWords Integration Failed

Hello Marketo Community,I was hoping to get some help regarding an integration issue when trying to connect Marketo to Google AdWords as a 'Launchpoint service'.Unfortunately, during my first attempt at integration, pop-ups were blocked and consequently the systems were not able to integrate successfully.Despite the apparent unsuccessful integration, Marketo was listed in the 'connected apps' in my Google account, which I subsequently removed in order to go through the integration process a second time.However, every time I now try to 'Authorize Marketo' when setting up the Launchpoint again, I get a message saying 'oops... something went wrong, please contact Marketo Support' - Marketo becomes listed as a 'connected app' in my Google account, however the two systems are failing to syncronise and I can't seem to progress. I have tried refreshing the page, changing user access levels, logging out and back in again, different broswer sessions - nothing seems to work.I have contacted Mark

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jraspantiNew Participant
 Marketo
Template Not Rendering Correctly in Outlook 16, 19, 365 (Windows Only)

I am creating an email and when I test it through Litmus it looks great everywhere, but Windows versions of Outlook. Below you will find two different versions along with the code from Marketo:   How the email looks in Marketo and everywhere else, but Windows Outlook: How the email looks in Windows Outlook:   HTML Code:     <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "https://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="https://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"> <head> <!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:PixelsPerInch>96</o:PixelsPerInch> </o:OfficeDocumentSettings> </xml><![endif]--> <title>Email Template</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta http-

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joychanNew Participant
 Marketo
Duplicates with Partitions and Workspaces via REST API

Most of the time we encourage clients to keep duplicates out of Marketo as it can impact reporting and become difficult to work with. However, there are instances when clients will require intentional/purposeful duplicates as part of their sales process.   If you have intentional duplicates with partitions and workspaces – it is required having the secondary dedupe field as leadPartitionID. Note: Marketo consulting services or support must get involved and edit the dedupe fields in the instance to add Lead Partition ID as a secondary dedupe field Below is an example setup of 3 Partitions: Default, Partition A, Partition B, Broker With the Get Lead Partitions Endpoint, you will retrieve the lead ids:     Let’s first create a new record in Partition A with a simple request with the Sync Lead endpoint:       Now let’s trying creating a duplicate record in Partition B:     Oh No! What happened? The previous record was updated even though we spec

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RaulEr
RaulErNew Participant
 Marketo
RaulEr
RaulErNew Participant
 Marketo
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mzzNew Participant
 Marketo
Ashley_Fawcett
Ashley_FawcettNew Participant
 Marketo
Shane_Rourke2
Shane_Rourke2New Participant
 Marketo
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jessifitzyNew Participant
 Marketo
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LisaHNew Participant
 Marketo
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KevinTuEmployee
 Marketo
Troubleshooting Velocity Scripting: Introduction

Through Dynamic Content, Marketo Engage offers a very powerful way to personalize emails and landing pages based on the properties of a Person. Creating Segments allows each Person to be filed into one (and only one) group for a given parameter. A common use case is for personalizing an email based on the language requested by the recipient. Segments can be setup (left) and then used to customize the content of content modules (right).   As you can see, when you have only eight different options, they are all mutually exclusive, and each completely changes the entire content of the block, using Segments with Dynamic Content is a great solution.   But what if the personalization was about something far more important:   You could set up Segments for the various preferred flavors: But to which Segment would you assign the record above? Vanilla? Rocky Road? If you pick one or the other then you're losing information and that Person would always get personalized co

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Jo_Pitts1
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DeniseGreenbergNew Participant
 Marketo
Frank_Geldof1
Frank_Geldof1New Participant
 Marketo
Improvements to Form Validation RulesNew

Release Notes: January 2022 Form Validation Rules: Maintain the health of your database with the ability to block problematic or undesirable email domains from submitting Marketo Engage forms. The Global Form Validation Rule panel allows administrators to define a blocklist or enable a pre-defined list of free consumer domains to block from forms. ============================================ Improvement 1 - Validation rule assignmentAssign specific rule(s) to a single form. Applying rules for all forms is not always wanted. E.g. some forms should be able to receive email from gmail.com, some don't. Improvement 2 - Rule type There should be possibility to have an "include" option as a Rule type. E.g. I only want persons from domain "customers.com" to fill in the form. Now you can only do this if you would exclude all the domains in the world (which is not possible - see next improvement). Improvement 3 - Rules Have the ability to upload a csv and connect it to a rule (like the free emai

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katp_marketing_automationNew Participant
 Marketo
Setting up a form for a "team" event - collecting multiple email addresses

My sales team is running a first-ever "team" style event, and I am unsure of the best way to set up the registration form to capture multiple contacts at once.   Below are the general parameters that have been shared with me from the sales team. Ideally, I'd like to collect all participants as separate contacts, so I can automate follow up emails to them.  Since only one person will be filling in the form for the team, I do not want all the email addresses cookied with tracking information.  Also, is there a way to cap a form fill so that it closes automatically after a certain number of fills - in this case, once we have 10 teams registered.   I suppose I'm also wondering if I should recommend a separate solution for this registration process as it is a fairly small event and I don't want to spend too much time building a bespoke solution 🙂   ___ Maximum Participation: 10 teams Teams Consist of: Four people Team Name:______________________________ Pa

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SanfordWhiteman
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MarketoUserUDGNew Participant
 Marketo
Mark_McGriff
Mark_McGriffNew Participant
 Marketo
Kevin_Stinson
Kevin_StinsonNew Participant
 Marketo
Unsubscribe issue on mobile

Hi we are seeing some issue with unsubscribes from mobile devices. We have a couple approaches to unsubscribes. 1. People will unsubscribe from a specific list either by a button click with a smart campaign removing them from a list or unchecking a check box field on a form. We are using leadID and programID. 2. Then there is the global unsubscribe to all marketing emails done by one of the methods above.   The thing we are seeing is that if the users has multiple email addresses they use on the phone then at times it seems that Marketo does not know which user it is as the browser that pulls up the Marketo page with these unsubscribe processes does not work as intended and the person or correct email is not targeted for unsubscribe. I am thinking it is a cookie issue.   We also see that some users just use the native unsubscribe feature in the mail app that bypasses our scripted unsubscribe processes.   Has anyone else noticed this or has a work-around?   thanks. &

25042
SanfordWhiteman
David_Gallaghe2
David_Gallaghe2New Participant
 Marketo
Enable Smart Campaign Restrictions | Allow multiple values to be defined and each associated with n number of rolesNew

As an admin, I want to limit my program managers campaign restrictions based on their role or across an entire workspace. With some folks responsible for larger markets and others for smaller markets, It would be great to be able to align smart campaign limits with actual market size vs an arbitrary global value. This would be quite useful for all instances with workspaces broken out by geography or other segment giving admins the ability to be more strategic when placing campaign limitations. It would also enable admins to better protect communication limits based on actual send demographics and avoid the dreaded "Any/Or Not Filter" which typically results in an unintended full DB blast... and pain in everyone's backside ;).    Part 1a : Enabling the Connection Between Roles and Limits: Update Admin, specifically Role Permissions Admin > Users > Roles > Permissions/Permission Sets [ ] Has Smart Campaign Processing Restriction  Note: This defaults to 100,000

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David_Gallaghe2
Jo_Pitts1
Jo_Pitts1Community Manager
 Marketo
Jo_Pitts1
Jo_Pitts1Community Manager
 Marketo
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MyMarketoUserNew Participant
 Marketo
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so-tamuraNew Participant
 Marketo
Sreekanth_Reddy
Sreekanth_ReddyEmployee
 Marketo
New Features of Dynamic Chat [launched in May 2022]

  We are excited to announce some important updates that were released to Dynamic Chat this month that we think you’ll find useful.   Chatbot Events: Leverage more detailed behavior data for web visitors such as time on page, time on site, and page scroll percentage to define when a Dialogue should be shown. Learn more.     PDF Embed: Increase engagement and share meaningful content by embedding PDFs into Dialogues and measure content performance through engagement activity tracking. Learn more.     Exclude URLs: Control which of your webpages Dynamic Chat appears on with the ability to exclude specific URLs from targeting criteria. Learn more.   Change Stored Value for Mapped Attributes: Store a different value in the database than what is being displayed to visitors in the chatbot for mapped attributes in Question card. Learn more.   Extended Language Support: The Dynamic Chat user interface is now available in French, German, Ja

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Sreekanth_Reddy
Maritza_Henriq2
Maritza_Henriq2New Participant
 Marketo

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