Marketo

Hi there,   I'm new to  the Marketo REST API , Using Marketo Rest API &  PostMan fetch the lead information Example:  <Your Endpoint URL>/rest/v1/leads.json?access_token=<Your Access Token>&filterType=email&filterValues=<Your Email Address>   My goal is to bulk extract lead & Lead Activity , Does someone have a solution ?    Thank you very much !    

In our sandbox instance, this unsubscribe snippet is automatically populated to any MSI email sent out of salesforce.  However, in our production instance, it is NOT auto populating.  I can't seem to figure out what I am missing.  Any ideas?

Hello again Marketing Nation!   How to add emoji to Rich Text Token?   When adding an emoji via Unicode e.g. "😀" to a Text Token, it works as expected - the emoji is rendered in email.   But, when using the same Unicode in a Rich Text Token, it does NOT work as expected - the Unicode is removed from the Rich Text Token after saving, and no emoji is rendered in email.   Any help would be much appreciated! Best,ernie

Hello -    Is there a way to debug a webhook and see what is being passed from Marketo? I thought there used to be more information in the activity log but I am not seeing what is actually being sent.  When I test all the same information in Postman, it works but when I try it in Marketo I get an error.     When we check the application logs, it just says that there is a mandatory parameter missing when calling the API but not what is missing.  So I am trying to figure out what Marketo is sending.

We're currently working on streamlining our email templates and expediting our production process by making all our templates "token-based".  Below is an example of how one of our token-based emails is set up:   This is how the email looks in the editor view:   This is how it looks from the "my tokens" view from the program level:   Is it possible to use this setup for dynamic content? For example, some of our communications are translated into 8 different languages. It would be great if there was a way to be able to use this set up (and not have to create 8+ different emails for each language). 

Hi,   We have taken the Marketo subscription recently and wanted to understand the best practices while setting up the instance. Also it'll be great if you can share the setup checklist based on your experience.   Regards, Saurabh

Hello, I'm working through the steps for the first sync between Marketo and Salesforce. I've made it to the point where I'm mapping fields and finding that there are a lot that I don't want/need their data in Marketo. In order to save processing time on the initial sync, I'd like to block some of this data from coming over in the first place. So my question is:   After I click the "Finish Mappings" button, am I able to modify the individual field settings and block updates from SFDC before I initiate the full sync?   Thanks in advance!

I've noticed the CRM ID isn't populating for my accounts although I imported it.  Does this take time to show?

Some background: Having 5 or more programs, and trying to send a dynamic email based on their member status.   I know I can use a "custom field" to store the value when the status smart campaign updates. And from there the velocity script can check the value to display the dynamic content.   **But I am looking for some long-term solution that is not required to create any "custom field". Can someone show me the step?? or other ideas...

I understand that there is no way to report on Marketo Custom Object data out of Marketo. With that in mind, I am looking for an alterantive solution to report on Marketo CO data.   We are looking to pass Adobe Analytics data into Marketo through a custom object, but because of Marketo CO limiations, we wouldn't be able to report on it out of Marketo. I am wondering if anyone has ideas for reporting on CO data (including CO fields).

How do we make it so the sales team can filter on their Best Bets?

Hi all! 👋   I’m on the customer marketing adoption team and am in the preliminary phases of optimizing and up leveling our Adobe Marketo Engage advanced adoption programs.    I’m looking to interview advanced user customers to understand how you are engaging with the Marketo product and collect feedback on existing adoption programs. I’d just need 30-45 minutes of your time to talk through your experiences and feedback.    If you identify with any of the below specifications,  please sign up for an interview here. I look forward to hearing from you! Adobe Marketo Engage power user (very actively engaged with the Marketo product) MCE certified MCSA certified  

Hello Experts, While syncing Custom Objects (COs) to Marketo , I am seeing that some records have errored with the following error,   "Found more than one Company with id18"   I was trying to query the Marketo companies object ("/rest/v1/companies.json?") but it gives me this error,   "Company API disabled"   Reason for me querying the companies object is because I want to check if really there are more than once companies that are present in Marketo for that particular id18 field. Can you let me know how I can cross check the error message to make sure Marketo is returning the correct error. I need to know this information to address the root cause of my sync failures.   Thanks, Paul.

Hi, Hope everyone is doing well. Has anyone came across a situation where they created Nested Nurture Programs inside Engagement Program and on the cast day, one of the Program ran like the first one in order but the second program did not run. I am trying to figure out as to what went wrong. I ran my cast at 2.p.m  However, I noticed that one Nested Nurture program ran but other did not run. Both are having batch campaigns inside the program & pretty much similar setup just with the difference of having different emails in Flow step.  I have attached screenshot of the setup. Any help will be appreciated.   Kindest Regards, Vidhi      

**Under Construction due to the launch of the NEW Marketo Measure Discover Boards**   Documentation for Marketo Measure Discover Dashboard already exists on the Experience League -- check that out too! -- but this week I wanted to share a quick Discover cheat sheet for the filters on the Overview board.    For reference, these are the default filters available on the Overview board:      Now, let's break down what each filter is used for. Date Type – Touchpoint Date: Shows the related data with a ‘Touchpoint Date’ in the timeframe specified Created Date: Shows the related data that had a ‘Created Date’ in the timeframe specified Closed Date: Displays the related data that had a ‘Close Date’ in the timeframe specified Interpretation Example: If the metric is Leads and the Date Type is Touchpoint Date, in the bar chart you’re looking at Lead Touchpoints effectively. If the metric is Deals and the Date Type is Created Date, in the bar chart you’r

When something goes wrong with your email deliverability, you want to know as quickly as possible. Last year, the Marketo deliverability team helped me set up reports that I now monitor on a daily basis. Here's a quick guide to how you can do the same: 1. Under Analytics, create four email performance reports:  2. On the Setup tab of each report, set each timeline to "Yesterday." 3. For a clear look at how each ISP is performing, add filters to the Smart List tabs of your reports: GMAIL FILTERS: Email Address contains @gmail.MICROSOFT FILTERS: Email Address contains @outlook. @hotmail. @live. @microsoft. @msn.OATH FILTERS: Email address contains @aol. @aim. @yahoo. @ymail. @verizon. @rocketmail.QQ FILTERS: Email address contains@qq.  4. Finally, on the Subscriptions tab, schedule the reports to be emailed to you on a daily basis. I also review a general report of all emails sent the previous day to catch an

We often do not push a lead into a Salesforce campaign until they reach a scoring threshold but I have an issue where an existing lead in both of our Salesforce/Marketo instances was manually deleted out of Salesforce instance but NOT Marketo by one of my team members.  The lead later came back in through another Marketo based marketing campaign and Marketo went to "update" the record in Salesforce but the update failed because the Salesforce record no longer exists due to my previously mentioned "delete".  My question is how and where do I remove the Salesforce ID of the lead in their Marketo record OR is there a best practice way to get this lead back into Salesforce as a new lead? Many thanks for your guidance.Ken

Hello all,   I wonder if I misunderstand something fundamentally about Marketo Custom Objects and I hope someone can help me think straight.   I want to bring information from the Salesforce User Object into a Marketo Custom Object. A Salesforce User has fields like First, Last, Email Address, and lots of additional information that could be helpful to build Account Owner signatures in Marketo emails, like a calendar link, a link to a user image, phone, complete address, job title and some more. That information is not available in Marketo through the native user integration. (Right?)   So let's assume we have 500 sales rep users in Salesforce that are Account Owners. The native integration syncs over the field "Account Owner Email Address" to Marketo persons which I think could function as the link field for the object.   Marketo Person: Account Owner Email Address == Salesforce User Object: Email Address   So if I brought the users into a custom object, I'd h

Hi there, Could you please help how to find the campaign Id and program ID   Thank You

The StartDateTime value is like 2021-04-06 17:00:00 in Marketo. I want to fetch the records for 6th Day.Does is calculate with date and Time both or only for Date difference for any of the future recordsHow does condition work For DateTime data type custom field in the Smart list? And if I want to add the same condition in the Velocity Script of the Mytoken to fetch the Meeting date in the email content, How can I write the script?

Hi All,  My team would like to send an email to around 1400 with a personalized link to register for an event. The link is unique to each person. Does anyone have any insights on this topic? Is it best to import the list with their name, emails and link? Are there any custom tokens that worked for others? In there a character count for personalized URLs in custom tokens? I was reading other articles it was recommended to be around 225. Thank you.

Hi all,   We had an agency build us a function into one of our Nurture Programs; either send an SMS (call webhook) or send email.   I cannot locate that program they built, or any discussion around doing this, does anyone have any insight into how:   - I can have a nested program trigger a webhook to send an SMS as first rpeference - Send an email to those who did not qualify for the SMS Webhook.   Thanks,   Lucas

https://nation.marketo.com/t5/Marketo-Whisperer-Blogs/Using-the-Auto-Assignment-Rule-When-Syncing-a-New-Record-to-SFDC/ba-p/247215   Basically, when a new lead is created, we're assigning them into a queue in SFDC. When the lead fills out another form and is updated, can we run them through the auto-assignment rule again so they will be taken out of the initial queue and into a new queue in SFDC?   @grégoire_miche2  mind sharing the workaround in the above article?