Product Communities

Whenever we have an error, we call a webhook to store the error in Workfront, so we can track the errors. However, if we use the retry error handler, we get duplicate errors. We would like to identify these duplicates and ignore them. The execution ID increments, so we can't use that value to see if an error is a duplicate. We don't know of any other ID variable to tie these executions together. We need some way to know if an execution is a RETRY of a previous execution. Any ideas welcome! 

Hi everyone,I’m currently working on implementing streaming upserts in Adobe Experience Platform (AEP) for an object array field in my schema. Both the schema and the associated dataset are enabled for Profile, and I’ve configured the HTTP API connection accordingly.In the Data Prep mapping, I’m using the expression:upsert_array_append(<tenantId>.hobbies3)to map the incoming hobbies3 array. My intention is to append new hobby objects to the existing array, rather than overwriting it entirely on each update.I’ve also ensured that:Upsert is enabled on the dataset, as described in the official documentation [link].The request headers and payload follow the format and requirements outlined in the streaming upsert guide [link].Despite following the documentation and configuration steps, the array is still being overwritten instead of appended in the profile. I’m specifically working with an array of objects, not simple strings or primitives.Has anyone successfully implemented upsert_a

Assume that I set up Privacy Service workflow:1. I create www where user can create request2. Then on the back-end we send request to Privacy Service 3. Then we subscribe to events using Adobe I/O4. Then if user request was about access to data if we have response then Adobe I/O event should trigger some internal journey and send the email with data (from any AEC tool) to customer?

Hi, I was checking my data on campaign server, using advanced filter on data schema.And there is a table with fields that some of values are set as Null and others as an empty string, "".I was trying to differentiate these two types, so tried filtering with condition as below,[field A] is equal to ""and[filed A] is emptyBut for both cases, query is generated as "[fieldA] is NULL"But when I filtered with [filter A] is not empty, I still see the empty values, and when I exported it as a .csv file those values are marked as an empty cells. Does anyone know a way to resolve this issue? or do any of you know how AC save empty string values?  

What does the error mean -The Home Workspace service is currently unavailable? Is there anything we can do as an Admin or is this a system issue? If the latter, is it being addressed? 

Using the Workfront module-Upload Document it requires a related Record ID BUT using the API you don't need that.I don't have a related record ID, I just want to upload the file. How do you upload a file without that record ID?

Hello, I'm in the process of implementing RT-CDP and AJO and trying to figure out the best approach for using an external preference center with granular preferences. There will be 6 different email options (newsletters, promos, etc.) that a customer can choose to opt-in/out. I've been reading the docs but am getting a little lost trying to piece it all together. Do I set up subscription lists? Do I set up separate channel configurations for each communication type and set opt-out at the channel level instead of identity level? Do I implement an opt-out API call on the external preference page to capture preference changes (https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/email-opt-out#opt-out-external-lp)? Do I set up the Consents and Preferences field group and Web SDK on the external preference page to capture preference changes (https://experienceleague.adobe.com/en/docs/experience-platform/xdm/field-groups/profile/consents)? I w

In Adobe Journey Optimizer (AJO), when creating a new in-app template using the custom Layout by writing HTML code, we can preview the template in other modes such as Full Screen, Modal, and Banner. However, I've observed two issues:Sometimes, when switching the layout from Custom to another type(e.g., Modal, Full Screen, or Banner) and then reverting back to Custom, the previous written HTML code disappears. Despite this, the template still appears correctly in the other layout previews.In some cases, when changing the layout from Custom to another type and then reverting back, the Custom code not only disappears from the Custom View but also causes the template to no longer appear in any of the layout previews.

Hi,I am encontering the error:[api-regions-exportsimports] Bundle aem -xxx--project.core:x.1.0 is importing package(s) [Package com.google.gson;version=[2.9,3), Package com.day.cq.commons.mail;version=[5.8,6), Package com.google.gson.annotations;version=[2.9,3)] in start level 20 but no visible bundle is exporting these for that start level in the required version range. While deployment of new Sdk version 2024.8.17569.20240822T203847Z-240700 in the cloud.But it was sucessfull in local environment.Eventhough,I have updated the aem analyser it doesn't have any effect do i need to change the Bundle version or is there any way possible to solve this problem. please provide me documentation or any soluion. Thanks

Has anyone created or know how to create a report for the Personal Time Off Calendar...without using Fusion?I would like a report that shows each user and the days they marked off on their Personal Time Off Calendar. 

We are migrating from appmeasurement (using Analytics Source Connector in RTCDP) to WebSDK (Datastream) and part of that conversion is switching our RTCDP from relying on the Analytics Source Connector to Datastreams directly into AEP.We want to cutover to the datastream to push into the same dataset as the source connector is using, but can't find a way to disable the analytics source connector? We want to retain the dataset that the source connector is setup to for historical data and audiences but now move to having future data come from the datastream.How do we do this? 

⚠️  This post has been edited by a moderator for accuracy.   When exporting Marketo Activity, specifically Form Fill activities, we have encountered two issues that cause problems when trying to reliably parse the exported CSV file.   1. 'checksumFields' Value Contains Unescaped Commas   Inside the attributes field, there is a Form Fields entry. This contains a checksumFields value which is a comma-separated list of field names. However, this is not properly escaped for CSV (RFC 4180). As a result: Commas are interpreted as field delimiters. CSV parsers break and produce misaligned columns. Downstream systems cannot reliably import these exports. Example: "checksumFields":"FirstName,LastName,Title,Company,Email"  Because of this, CSV readers see FirstName, LastName, etc., as separate fields.   2. 'Form Fields' is PHP Serialized, Not JSON   Unlike the rest of the attributes object (which uses JSON-like syntax), the Form Fields valu

How do I post a question here in the Government Community? 

I have asked this in the past,  and there never seems to be a good response. We need a report that will say something on the lines of:- Show me all of the project a list of people worked on, grouped by person.- The list of people would be driven by Team IDs We DO NOT:1. An assignment report that shows all of the tasks someone was assigned. We just want it at the project level2. We DO NOT want to create a dashboard that would be one report per person.Overall:We just want to be able to see the number of projects someone supported but in a report that shows everyone within that group. I would be baffled if we cannot do this, it seems to be a pretty simple project management tool ask....

I currently have a report that lists Milestones under each corresponding Project. I would like to recreate this report only in a horizontal layout (matrix?) where column heading is the milestone name and each row is a different project name.Any suggestions?

Hi,  Does anyone know if we can capture the length of time an issue/task/project has spent in each status throughout the course of the object being open to close? I know I can create a calculated field for 1 status, example : time stamped for when it was changed to in progress.  Is there a way to have one field that would show the timestamp for each status such as On Hold, Awaiting Feedback etc... or do I need to create separate fields for each status? Thank you!

My Project widget columns are not matching columns I have set up in layouts-home-widget settings-project. Where do My Project widget default columns come from? The only way I can make the layout my project widget columns show is to log in as each user and open columns filter, which seems to be a bug. Non-admin users don't have filter edit access so needed to change filter access before logging in. I need an admin way to show the layout project widget columns for each user. Thanks.

Hi,In AEMAACS, we are using Authentication Handler for OIDC Based authentication and authorization.Limitation being we do not want to create users in AEM (post-authentication) but need to do authorization to allow access to pages based on user groups.If anyone has implemented this, any inputs would be helpful.Thanks & Regards,Vishal Jain

We are in the process of implementing RT-CDP with AJO and CJA. Our current use cases use batch ingestion. But what is coming to light is that some of our use cases may need real-time profile creation/updation so we can trigger a journey instead of sending unitary emails as standalone. I have created a new dataset and HTTP flow to send data to AEP. I am having challenges to get the right API to send the data. I have tried using the postman scripts provided in the Adobe git repository where one can send a single message. Can someone please let me know if this is the correct API to use and the best way to build the body of the json as my efforts have not succeeded so far. Owing to the proprietary nature of the data I am not able to post a sample here. But suffice to say we have the primary id as UUID and secondary id as SID both which have been provided in the json body as mandatory. 

Hi Team,We have a requirement to wait for 2 days after a purchase date. I tried using setDays(<eventDate>, 2).  But its setting the date to 2nd day of the month, rather than 2 days after customer purchase date. Is there any function that supports this need?  Thanks

Hello, Is there a way to access the package files that are used to migrate objects between sandboxes and the "details" of the objects - not just their IDs, etc? And can they be imported to another sandbox "manually"? A similar process that is used on Campaign Classic between environments. Thanks!

how to filter all dimension/metric for a specific dataSet in the CJA dataView configuration screen ?

Hello I need to apply the 5 days wait but is not working with AddOn, how can it work?  toDateTimeOnly(@event{}) - 5 days, How can I modify the json?

I have a column displaying currency from a custom field, the field formatting is set to show integers with no decimal places, but on the chart the decimal places show-up and users have asked for these to be removed. Is this possible?    

Hi all, with the restriction of only being able to attach douments in one place to a request - causing issues when that request 'sporns' several tasks and so the attached document can't be 'attached' to the right task ... has anyone got any workarounds .....   The only 1 I can think of is allowing the requestor to add the document name in a dedicated text field for that part of the request, and using FUSION to find that document (by name) and move/copy it into the created task when it becomes a project. Any other ideas ??? Thanks