Product Communities

I’m part of the AEM Dynamic Media team. We collaborate with customers and partners to promote the adoption of Dynamic Media and share the best practices. Occasionally, we notice customer concerns regarding blurry or dull images delivered through Dynamic Media. Upon investigating these cases, I’ve identified three common reasons that can be effectively resolved by applying a few straightforward best practices. In this article, I’ll outline these practices and demonstrate how Dynamic Media can transform a high-resolution 26 MB TIFF file into a sharp, vibrant 35.6 KB AVIF image.Three Reasons Behind Blurry ImagesIngesting low quality imagesWe’ve observed that customers often use JPEG files as input for Dynamic Media. However, since JPEG is a lossy compression format, image details are often lost early in the workflow—before the files are even ingested into Dynamic Media. As a result, these images may already exhibit issues such as banding or compression artifacts.Overlooking Image Sharpeni

Thanks to your incredible participation in our first survey, we've uncovered insights into how Workfront supports strategic planning. Now, let's take the next step. Are you involved in project management, task assignments, prioritization, or resource management? If so, this quick 5-10 minute survey is for you. Your input today will directly shape tomorrow's tools. Heads Up: Two more surveys are coming soon - diving into content execution, and centralizing work & governance.Let's build the future of work, together.Thanks for being part of the journey!

We currently have the remote asset selector set up for Next Gen Dynamic Media, but for some reason we're only limited to images. Is there a way to enable other file types like PDFs? Not sure if there's a configuration responsible for this or something else.  

Hi All,Having looked through this resource I can see that some users have been able to use the internal Fusion API. There doesn't seem to be any documentation on it as it's currently "unsupported" by the Fusion team. If any one could share their exact steps to access especially regarding Authorization that would be incredibly helpful.I can see it was mentioned within the following discussions on this forum:https://experienceleaguecommunities.adobe.com/t5/workfront-fusion-2-0-ideas/fusion-api-for-back-end-management-purposes/idc-p/675800#M46https://experienceleaguecommunities.adobe.com/t5/workfront-fusion-2-0-questions/fusion-internal-api/m-p/768022https://experienceleaguecommunities.adobe.com/t5/workfront-fusion-2-0-questions/i-need-a-bit-of-help-with-retreiving-the-execution-logs-for-a/m-p/740471#M2582And it may be based off the Make api here: Authentication | Make Developer Hub

Instead of iterating/filtering over items to create a new list of forms, fields or other objects, it literally takes 2 modules: The first to transform the object into JSON, the second JSONata. In JSONata you can filter / map (transform) and many other things. https://tryjsonata.org for online learning/testing - just slap the JSON in here and work out the set of functions.My use case: I have a data CSV to import, where each row has a column that is a dropdown in WF. So I want to check: remove any WF option that is not in the new data file add any option that is not yet in WF. The JSONata expression is this: ( $importList := {{31.json}}; /* from a previous transformToJSON module */ $existing := {{30.json}}; /* from a previous transformToJSON module */ $oktokeep := $filter( $existing, function ( $v ) { $v.value in $importList ? true:false }); $toadd:= $map($filter( $importList , function ($v){ ( ($v in $existing.value) ? false :true ) }), function ($v) { { "objCode": "POP

We wanted to share a quick update on the enhancements we're making to the new version of CRM sync that we announced earlier this year. Based on continuous feedback from customers like you, we're taking additional time to further refine the experience before broadening the availability of our CRM sync. To ensure we meet the high standards our customers expect, we've decided to extend the timeline for the full rollout by approximately three months. This additional investment will allow us to deliver even greater performance, stability, and reliability. CRM sync is a critical part of Marketo Engage; it's what powers connected experiences between marketing and sales. These upcoming improvements will help ensure your CRM integration is more seamless and responsive. We plan to begin offering the updated version in early November through a phased rollout for customers who have it enabled. Thank you for your continued partnership and for helping us make Marketo Engage even stronger. — The Adob

I wanted to find out who the project or instance admin vs. rely on tribal knowledge for this. This is so one can communicate need for access or any customization that may be needed on a project or instance.   So "About" under Help would be useful to cover the instance and admins.  Similary on a Project summary apart from the project owner knowing who the admin is would be valauble.

Any recommendations for replicating Average Page Depth in CJA? This was an out-of-the-box metric in Adobe Analytics, and the I'm not having any luck using the new Depth derived field function. I've tried two derived fields:Option 1:Rule 1: Depth function with Page Name as the valueOption 2:Rule 1: Depth function with Page Name as the valueRule 2: Rule 1 summarized by mean method with session scopeFor each option, I configured two versions of a metric: one in which Behavior = count values and on in which Behavior = count instances. The underlying Page Name dimension shows similar session counts in Adobe Analytics and CJA.

I am trying to set up a dedicated egress IP address, following the instructions on https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/networking/dedicated-egress-ip-address .I am having trouble and I need help. I execute the CURL commands, but they fail (due to authentication, I think).Here is the full setup:In the developer console, I created a project to work with. It has the Products & Services with Cloud Manager API with the Product profiles:Business Owner - Cloud ServiceDeployment Manager - Cloud ServiceDeveloper - Cloud ServiceThat is linked to the credentials OAuth Server-to-Server, with the Scopes: openid, AdobeID, read_organizations, additional_info.projectedProductContext, read_pc.dma_aem_amsI am an Administrator with the Admin roles of Product and User Group. My products are Adobe Experience Manager as a Cloud Service - Cloud Manager, with four profiles:Developer - Cloud ServiceProgram Manager - Cloud ServiceIntegrations

I am working on a process flow to create a proof based on the document on a task but I want to also modify the details of the Proof which can only be done via the advancedProofingOptions at the bottom of the Misc Actions modules. I found that a Json string must be passed on to this field but I have been trying the example given in Experience League and it does not work. Is there a documentation on how each field should be mapped on to the Json string? such as Name, Email, etc..

I’m new to Adobe Campaign Classic v8, having previously worked with v7. While exploring v8, I noticed that under the Flow Control activities, there are three new activities that weren’t available in v7. However, I couldn’t find any documentation related to these new activities on the Adobe Experience League site.Could anyone please help by sharing the official documentation link or any relevant details? Snapshot Initialize workflowReset workflow 

What is the latest aem-service-pkg-6.5 version and where can we update. We are using aem-service-pkg-6.5.21.

I’ve been exploring Edge Delivery Services (EDS) and I keep asking myself: what are the real-world scenarios where EDS provides value compared to just uploading HTML/CSS/JS files to a server with some user-editable content? From a developer’s perspective, a static site hosted on any CDN looks almost the same. However, EDS adds layers like:Authoring in Google Docs/Word or AEM Author → content creators can update without touching code.Automated publishing through Adobe’s edge network → no CI/CD pipeline to manage.Native connection to AEM workflows (translation, approvals, assets).Global caching and automatic image optimization.What I’d like to hear are real success stories:Has anyone here used EDS for a blog, microsite, or campaign site?How did EDS improve things compared to a static site on Netlify, Vercel, or S3?Did your marketing or authoring teams actually feel the difference?Would love to hear concrete examples.

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign. That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for July 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you? Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving skills today by exploring our Top KCS

Hi,  "ctaText": "Go To "Deals"",  I want to double quote the word Deals in JSON and was wondering what the right syntax is. "ctaText": "Go To \"Deals\"" Will this work?? Thanks

Hello, Is there an automatic way for when requests are sized that the SLA will change accordingly?

If I inject my server-side tagging property script into a client-side implemented site, I want to see both the AA request and the server-side request. I have implemented this as a separate property, but while testing with the AEP Debugger, I am only seeing the server-side request and not the client-side AA request. How to add the server-side script properly can i do that using launch rule way or through injecting by FE?

On my site, I'm tracking play button clicks for a video. It counts whenever someone hits the play button. So if someone plays a video, pauses, and plays the video again, the play event counts 2x. How do I make it so that in my Adobe workspace, it only shows the one click count (regardless of how many times a user clicked the play button)?

  Thank you so much to @lyndsy-denk for sharing her templated approach for global campaigns with localization scenarios! It’s always so exciting to get a peek “under the hood” of a real process and see all the ins and outs. It just goes to show how powerful custom forms can be, especially to help you adapt Workfront to your own processes. Seeing it live definitely broadened our horizons!   We’re including some links to the slides, recording, and some helpful resources below. Slides (Primarily announcements – Lyndsy demo’d her instance live!) Workshop recording   Additional tips/resources shared in the chat: Considering adding a Report of Reports to the top of your dashboard as a makeshift table of contents, so users or stakeholders know what is included. Download the slide deck from the November Skill Exchange event for more information (page 16) For stakeholders who want visibility into related projects, consider adding them as the Project Sponsor or adding a c

New to AEM and curious on how to handle a basic task for scheduled content.So ideally we would like to schedule things like banners for offers however if we do this it means any other content published between now and the scheduled time (maybe some seo needs changing) will push all the scheduled changes live as well.As far as i can tell someone would have to undo the scheduled changes, make their changes and then re-apply the scheduled task. This can't be how other people are managing this so was hoping for a point in the right direction on the correct method.