Product Communities

I have a task report to show all open (not cancelled, on-hold, or completed) tasks.  we are looking to add requests to these tasks that another team would process.  Once complete we want the tasks to show in our report to show that the task can be processed. is there a way to filter a task report to not show tasks with open (Status not set to  "Completed" or "Cancelled") requests?

Hi Community, I want to see if anyone else is having the same problem as me. I attended last week's office hours for the new email editor and am exploring the use of fragments in our templates.  When I create a fragment with a background color and add it to an email, the background color does not appear in the email. Is anyone else experiencing this issue or know how to fix it? Thanks!

Would love to hear how the two are working out for you. We're investigating the platform and will need to spin things up rather quickly if we decide to use it future forward.Thanks in advance for your feedback!Lauren

Hello.  I'm trying to create a segment for new users to our site however it keeps pulling in existing users.  This is the segment I am using, which I got from an Adobe tutorial.  I'd like to see all new users within the last 30 days regardless of whether they have only visited once or more.  Any help would be much appreciated.    

Hi Team, We are launching a warm-up engagement program for new contacts before transitioning them to regular marketing. We will have 3 streams:  Stream 1 - 5 emails: New contacts receive all 5 emails. If they click any, they move to Stream 2. ( if they open the email or no engagement then they dont move to next stream )Stream 2 - 2 emails: Contacts receive both emails. Clicking any moves them to Stream 3.( if they open the email or no engagement then they dont move to next stream )Stream 3 - 1 email: Contacts receive the email regardless of engagement. Exit criteria for regular marketing: Contacts who receive all 5 emails in Stream 1 without opening will be added to our suppression list ( and will be treated as a exclusion rule and they wont receive any regular marketing emails , requiring no action as we will create a static list which will be referenced in the suppression list )If a contact opens any email in Stream 1, they will be removed from the

Dear AEM Enthusiast,Seeing that AEM LTS doesnt support cr-explorerHow to create system user in AEM LTS/6.6 ?

Hi there, We are upgrading our Adobe Campaign server (installed on premise) to the version 7.4.1 build 9383.We are facing to error logs since we upgrade the console with "setup-client-7.0.9383_loadfile_fix.exe" to avoid this issue : https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/client-build-9383-problem-with-uploading-files-to-adobe/td-p/704110 Error log is : (in french) BAS-010042 La value '9383_loadfile_fix' ne correspond pas à un nombre entier 32 bits valide. (iRc=-2010)  Translation to english :  BAS-010042 Value '9383_loadfile_fix' is not a valid integer 32 bits. (iRc=-2010)  When connecting with the console "9383 loadfile fix" on older server (7.3.2 build 9356), this error is not showing up. Do you know how to fix this error please ?Best regards, Wenceslas

I have a configuration with web SDK where I populate my data variable XDM with values name and URL within webI use a data element that reads a value from the datalayer, but then I see data with URL and data with page names. anyone has experienced this?

I have a journey created successfully in development environment, have packaged and imported into pre-Prod environment, however whilst Publishing the package, encountered below error. Have anyone experienced similar error? Any help is highly appreciated. 

Hi Everyone,We do maintain a wiki page where we list all the dataflows looks like as below for all the three environments that is dev,stage and prod. To do this we open dataflows in each sandbox and manually edit the wiki.  But when i closely look into UI there is a tabular info which has exact informaion we need   could anyone help me to understand how this table getting populated in the AEP UI.if at all using API, please let me know. Prompt responce is appriciated. Thanks! 

we have two editable templates and both allowing two components which are mentioned below.now instead of defining these component two policies in each template policies. how can i refactor to add at single place and refer and refactor the code?<carouselcq:policy="abc/components/content/carousel/policy_hero-carousel"jcr:primaryType="nt:unstructured"sling:resourceType="wcm/core/components/policies/mapping"/><mediaherocq:policy="abc/components/content/mediahero/policy_episodepage_mediahero"jcr:primaryType="nt:unstructured"sling:resourceType="wcm/core/components/policies/mapping"/>

Hello Community, We are looking at setting up an integration with Adobe Advertising and Adobe analytics, as part of the due diligence I had the below questions: First of all what are some of the challenges of the integration itself. -Can we map adobe advertising data to a virtual report suite?-What is the granularity of the data that we can expect flowing into Adobe Analytics?-Would custom variables need to be enabled to see the data in Adobe Analytics?-Would there be any additions to current server call usage (this maybe a broad and not worded correctly) but essentially looking to identify any loads or unseen costs?-Is reporting available in real-time or what kind of latency are we looking at?- Do campaign tracking code strings need additional meta data to be appended?- Is data available retroactively?Overall what are some of the best practices while integrating? Thanks

I read the excellent post by @kenmckell on Better Bot Blocking (Part 3) and was wondering if there was a version of this implementation using Adobe Tags and the legacy App Measurement? The site we use is deployed via AEM, but does not use alloy.js / the Web SDK

Hi Team, We are exploring the use of AEM Forms and have created a simple form with a few fields—such as First Name and Last Name—along with built-in validations. Instead of using the default out-of-the-box (OOTB) submit action, we are looking to handle the form submission on the client side using a REST API endpoint. Our goal is to retain AEM’s native form validation functionality but customize the submission logic to call an external API directly from the front end. Could you please share any best practices or guidance on how to achieve this using clientlibs? Specifically, we’re looking for an example of how to override the submit() method using GuideBridge JS, and the recommended way to load and structure this customization. Any pointers or sample code would be greatly appreciated.     Thanks,Krishna

For recurring journeys, the email delivery is sent to the seed addresses at every journey execution. But in the context of recurring journeys such as Audience Qualification or Unitary Events, how are seed addresses utilized? Specifically, if 1000 users meet the qualification criteria for an Audience Qualification journey on a given day, will the seed addresses receive 1000 emails?

Hi Team,I'm looking for guidance on implementing UI testing specifically for our AEM dispatcher layer and would appreciate your insights.Is Cypress the right tool for dispatcher-level testing in AEM, or are there better alternatives specifically designed for this use case?What are the pros/cons of using Cypress vs other testing frameworks (like Selenium, Playwright, or AEM-specific tools) for dispatcher testing?Thanks,Geo  

Hi, I have been working on a calculated field that grabs the Planned Start Date from a form and then converts it to an abbreviated version of the fiscal year that date is in. Here's my code: IF(DATE({plannedStartDate})>=DATE(9/1/2023) && DATE({plannedStartDate})<=DATE(8/31/2024), "FY24", "") ||IF(DATE({plannedStartDate})>=DATE(9/1/2024) && DATE({plannedStartDate})<=DATE(8/31/2025), "FY25", "") ||IF(DATE({plannedStartDate})>=DATE(9/1/2025) && DATE({plannedStartDate})<=DATE(8/31/2026), "FY26", "") ||IF(DATE({plannedStartDate})>=DATE(9/1/2026) && DATE({plannedStartDate})<=DATE(8/31/2027), "FY27", "") ||IF(DATE({plannedStartDate})>=DATE(9/1/2027) && DATE({plannedStartDate})<=DATE(8/31/2028), "FY28", "") ||IF(DATE({plannedStartDate})>=DATE(9/1/2028) && DATE({plannedStartDate})<=DATE(8/31/2029), "FY29", "") When I do this, the field just shows "false". What am I missing here?  Thank y

Can someone please explain what is the difference between Contribute and Manage access in Workfront? Thanks!

I've used a JS activity to query the recipients, and also extract the IDs.I need to to this to apply some logic to sort them randomly, and apply some other logic to them. (After that, I need to split those in halfs and save them into different lists), in order to them to them different emails, sms, or pushs.So how to create a list using JS, let's calle it "my_list" and then insert the recipients into it?var query = NLWS.xtkQueryDef.create( <queryDef schema={"nms:recipient"} operation="select" lineCount="999999999"> <select> <node expr="@id"/> </select> </queryDef> ); var res = query.ExecuteQuery(); var recipients = res.getElementsByTagName("recipient") var allRecipients = []; for each (var r in recipients) //logInfo(r.getAttribute("id")) allRecipients.push(r.getAttribute("id")) // Mezclar el array aleatoriamente para el A/B testing allRecipients.sort(function() { return 0.5 - Math.random() });. 

I've seen a few posts attempt to address this topic, but most are a few years old and may not reflect current browser behaviors.Recently, we encountered an issue on our AEM website where hidden field values in forms were not being submitted consistently. After some investigation, we discovered that the problem varies depending on the browser version being used. Importantly, this is not a Marketo issue—it's related to how certain browsers handle hidden fields.To better understand and diagnose the issue, I’d like to generate a report that shows the user agents (i.e., browser and version information) of users who submit a specific form, identified by its Form ID.My Question:Is there a way to create a report that captures and potentially filters the browser versions users are using when submitting a particular form?

Our master data is in english, but when user switches the language preference to lets say Chinese or Japanese, user should be able to view the metadata in preferred language. What could be the best way to translate Asset Metadata Schema dropdown values? We see this happening for Language field and IPTC Scene code in the schema.

Hi everyone,we're migrating to AssetsCS and Dynamic Media with OpenAPI. Currently, when updating assets (e.g., due to product changes), we first modify the asset files, update the content, and then publish everything together.From my understanding, with the new Dynamic Media with OpenAPI, updates are reflected in real-time in the delivery URLs. This creates a timing challenge, especially when handling potentially hundreds of updated assets and pages.Is there any OOTB Adobe functionality or workaround to address this issue?Thanks a lot!

Is there an email notification that can be scheduled to alert me of a successful file upload and ID sync status in Target? For example, if I want to regularly upload a data file from my CRM system into Experience Cloud to use as an audience within Target, how will I know this has been successful in order to give the go ahead to the CRM team to run their campaign? Do I have to login every day to check or is there another way?

Hi @8695269/ Adobe Technical Support Team,I hope you're doing well.I am unable to save an existing activity after making modifications, as it throws an error "Invalid user input". This issue has been observed following the VEC updates by Adobe. The Adobe Target Standard/Premium 25.2.1 release (February 17, 2015) introduces an updated Visual Experience Composer (VEC). Please refer below screenshot: 

Hello professionals,I would like to get suggestion from others what could be the root causeScenario:We use First Touch attribution, in implicit model. In Program Opportunity Analyser I isolated a single opportunity as an example - see attached. Opportunity has 1 contact role (should not be relevant) and linked account has 60+contacts. I can see many programs have been linked to the opportunity, but when I sum the credits it just does not adds up.How is it possible sum is 6? Shouldn't single opportunity credits always adds up to to 1?Why some rows are included, even though their attribution is 0? Is it because those are from contacts in the account that were maybe acquired AFTER that opportunity was created?If there are 60 contacts, shouldn't one credit be 1/60 = 0.017. Therefore I find associated 1.77 and 0.47 very suspicious Any advice?Am I misinterpreting the First Touch results? Or is it a bug?