Product Communities

Description - Why is this feature important to you - it's a got great content and is a good resource.  Sometimes I miss things if I'm too busy at work and it is a great reminder to visit the site. How would you like the feature to work - a monthly email   Current Behaviour - it is only posted here!

We need to be able to select text across a page break in a proof, to make a copy edit using the text tools. Right now, I have to make two separate comments. It's extra work for me and confusing to others reading the comments.   Please enable text selection across multiple pages.   

Description - Update the Workload Balancer Bulk Assignments tool so that it functions the same way that the Scheduler Assignments tools does so that when a role is selected the drop down list populates with all (and ONLY) the users associated with the role. The current 'Smart Assignments' tool does not work as well. Why is this feature important to you - It seems small, but the original function to display the users associated to the roles is key to why the roles are assigned in Workflow templates in the first place. Only displaying recent assignments does not help owners see  when the list of workers associated with roles changes (like when new users are added or when users change roles). It also no longer provides the crucial support to new owners who will not have assigned anyone at first or know the team well enough to just know what users associate to what role. So, this change takes away a big part of what made that tool so valuable.  How would you like the feature

Description - A feature in ProofHQ to manage bounce back from undelivered proofs.    Why is this feature important to you - We are sending proofs to hundreds of external customers every day. Most of them are old customers, some new. Lately, we have noticed that a lot of proofs that we sent are not being opened at all. We tried resending the proofs again and again via ProofHQ but the customer still hasn't opened the proofs. So I tried sending the proofs via direct email (gmail corporate), not via ProofHQ, and then I received bouncebacks. This means that those customers never received the proofs that they requested and just end up canceling their orders.    My question is, how do you handle those proofs that do have bounce-back notifications?   How would you like the feature to work -  The artist who created the proofs should be able to receive the bounce back notification in their inbox so that they can act on it, rather than the proof sitting there in limb

It would be super helpful to have access to the time off hours that are identified in the Workload Balancer, and the AVL (available hours) field/column from the Resource Planner, so that I could include them in Hours reports, and even in custom calculated columns.I have an Hours report whereby I want to account for (subtract) time off, associated to users, in the results of my report.

Adobe has announced that scheduled reports and data extracts are coming 'end of life' in 2023: https://experienceleague.adobe.com/docs/analytics/analyze/reports-analytics/scheduled-reports-eol.html?lang=en#:~:text=On%20December%2031%2C%202023%2C%20Reports,new%20ones%20can%20be%20scheduled.   In Analysis Workspace it's currently possible to schedule email/ftp extracts containing up to 400 rows of data but the outgoing functionality supported up to 50,000 rows! Data Warehouse is also not an acceptable alternative because it's not as flexible (for example, it doesn't support calculated metrics).    Adobe product team: you recently introduced the option to manually download up to 50K items from Workspace - now please enhance the "Send file on schedule" feature to accommodate the same number of rows (ideally more).   Peter

Workfront calendar's need a way to sort events.  Our campaign names get seperated from their tactics even though they begin their names the same.  

One of Marketo’s most innovative ideas in the early days of the company was Revenue Cycle Explorer (RCE), now named Advanced BI Analytics. — Marketo data extracted and transformed to a cloud repository/BI tool dedicated to advanced analytics. It was a good idea ahead of its time, but the product struggled largely because it lacked the right kind of documentation, and a really well-thought out library of example reports and dashboards. Today RCE may be Adobe/Marketo’s biggest missed opportunity. The idea remains sound, but it needs a rethink that allows for 1) flexibility to house the data in any cloud data store, 2) ability to use Marketo data with other data sets, 3) better and more attribution models users can tinker with, 3) better query optimization and faster data processing, 4) support for any of the modern BI tools in use today, and 5) a robust set of standard dashboards and reports. The world changed radically since RCE was released, now the world needs a better, mode

Marketo's primary metrics for programs are number of successes and new names.  We collect those data points in programs we build, and report on how programs and tactics performed on those measures.  It would be very useful for marketing planning and optimization to provide slots on the program object for forecasted new names and number of successes.     Marketers would be able to employ a simple, and relevant method to plan their marketing and measure outcomes against the plan.

Make the Custom form view standardized through-out the application. When we design the custom form, that's how we expect it to show throughout Workfront. The problem now is the our custom form views do not carry throughout the Workfront application. I have found 3 views of the same form & data. Ex: We have a project custom form, that we use for projecting team hours. The form has the fields organized with 3 fields in one row. Below you will see the 3 views in Workfront. 1. View when entering previewing the form or editing the form. This is how the form is designed & we expect it to be displayed. 2. View when viewing the form, without choosing Edit. Example of the problem: The fields on the rows are not aligned - All 3 fields are on one row, but the view is messy & not aligned. This is the view most users will see.3. View when we export the business case. Now we lose the 3 fields on a row, and all fields are on a separate row - which makes the form long.

We recently were trying to sync additional fields to Revenue Explorer and kept receiving an error. After opening up a support ticket, we were told that "this is now expected behavior to improve functionality and behavior results within the UI.  Standard fields can no longer be synced as Dimensions and we ask that you should create custom fields to store this data, as this is now the intended design".  So basically the only way to sync these fields is to create a new proxy field for every field we want to sync. How does that make any sense at all?!  Please bring this functionality back.

Description - When a user is assigned as a project owner, their sharing of the project is capped by their license type. If they have a "Contribute" permission on a project they own, and their license is upgraded to allow "Manage" rights, as the project owner, their sharing permission should automatically be elevated. This is for 2 reasons: They own the project so they should be a manager of the project no different than if they created it, and the current behavior is that no one, even those with "Manage" rights, can change the project owner's sharing rights. Only the admins can change the owner's sharing permission. This is a design flaw in my opinion.   Why is this feature important to you - Users who are project owners cannot be set with Manage permission except by an admin, but more importantly, their sharing permission should automatically be elevated if they get upgraded to a Plan license and they own the project.   How would you like the feature to work - If a project

Description - Allow systems/users with SSO setup to use that password for all areas within Workfront. i.e. do not need a separate "Workfront" password for resetting user passwords, logging into preview/test environment, etc. Why is this feature important to you - It's difficult to manage, keep track of, and unclear on what password to use where.  How would you like the feature to work - If SSO is enabled that password should work wherever a Workfront/Adobe password is needed.  Current Behaviour - A separate password is needed for resetting user passwords and logging into other enviroment's

Description - When subscribing a user to a project, it would be great if the system displayed both "Name" and "Email Address." Why is this feature important to you -   The challenge is when there are multiple users with the same first and last name. If there are multiple John Smiths in the org, there's no way to tell which is the correct user to select.   How would you like the feature to work - Display both name and email address.   Current Behavior -  Today, the system only displays the name.  If there are three John Smiths in the org, you will see three John Smiths to select from with no other distinguishing characteristics.

Description - On Custom Forms it would be great to have Sub-Sections.  Why is this feature important to you - Need to group data and or hide multiple fields within a section How would you like the feature to work -They would have the overall behavior of the main section but then could have additional subsection attributes such as Display Logic. Thus if the Parent Section is skipped then this whole sub-section is skipped but otherwise its logic is layered on top of the Parent Section. Same goes with Access Rights Current Behaviour - not possible

Description - Enable users to click on the section icon to navigate back to the main section area instead of clicking on the home menu and then the icon. Apologies if this has already been submitted, I couldn't seem to find it in my searching.  Why is this feature important to you - Reduce click fatigue from end users. How would you like the feature to work - As an example, our users would like to be able to click on the portfolio icon here to get back to the main list of portfolios. With this also functioning for other areas like dashboards, programs, projects, etc.   Current Behavior - Currently clicking on the icon has no action. 

Description - If you include a Typeahead field, the user selects a value. Should allow a Calculated Custom Field to read the fields in the Object that is selected in the Typeahead Why is this feature important to you - I want to be able to display that information easily on the object I am on and it be directly related to the object I link to in the typeahead How would you like the feature to work - Add the Ability to search for a Typeahead field within the object Current Behaviour - Cannot read the Typeahead field in the Calculated Custom Field

Description - I would love for the Illustrator extension to enable creatives to timesheet as the Indesign and Photoshop extension does. Why is this feature important to you - This is the main tool our creatives use so would be amazing.  

Description - If you're on an unactivated stage in routing and someone @'s you in the proof, you should be able to reply directly to that comment, but right now, you can't. Why is this feature important to you - We have a few designers with specific skills that are on a File Build Check stage but if a client asks a question regarding the project to one of those designers, they're unable to respond in the proof because they're stage isn't active or their role and have to go through additional steps to correspond, mostly outside of the proof/Workfront.  It seems unnecessary. How would you like the feature to work - Just make it that if you're @'d in a comment on the proof you can respond directly to that comment even if your stage is not activated. Current Behaviour - If you want to respond to that comment you're @'d in, you either have to have someone change your role and move you to a previous stage or you have to carry the conversation over to the project, or find

Description - When you open a user's profile page in Workfront, you would see their title on top. This title is not necessarily associated with the work they perfom within Workfront. Meaning I could be a senior manager but my job in Workfront is to strategize campaign so my role is Strategic Marketer. It would make more sense to have the job roloe show up instead of my title Why is this feature important to you - This way the admins do not need to keep updating the user titles are they switch roles. How would you like the feature to work - Another way could be to just hide the title from the profile page so user's cannot see it. Current Behaviour - Currently we see the title on top of the user name and it is a manual task where the admin team will need to go into each profile and match the title to their current title in the org. Since we do not get notified about this unless the user themselves come and tell us or else the admin team will need to put a weekly/monthly process in ploa

We use Adobe Launch at our company. We have quite a number of dataelements.   However in terms of maintenance we are in need of  a referencing system in Launch. Where are data elements being used (in conditions, extensions, action, …) ? There is no such feature in Launch. The equivalent does exist in AEM for assets, hence the ask whether Launch could provide the same tool.

Transfer a request to someone outside of Workfront for handling Why is this feature important to you - not everyone uses Workfront therefore, when I have a request that should have gone elsewhere, I sometimes have to spend time adding all the details to an email message to transfer to a non-Workfront team.  How would you like the feature to work - from the request landing page, click the 3 dots and choose Transfer to open a popup window to compose an email to include a custom message plus PDF of custom form information and existing update feed along with documents attached.   Current Behaviour - all request data and comments has to be manually gathered and copy/pasted to an email, attachments downloaded and attached to said email to send to a team outside of Workfront. 

Description - Multi-level groups structure provide enormous benefit and enterprise-level management.  Many settings preferences propagate throughout a hierarchical groups structure and allow for group-level control.  Project Preferences and Task & Issue Preferences are examples of this.  This same level of hierarchical control has not been carried consistently for Events Notifications.  Hierarchical control for Events Notifications is needed for true enterprise management. Why is this feature important to you - Granular control within a group hierarchy for enterprise management. How would you like the feature to work - Need ability to lock/unlock propagation of settings at *all* group levels and allow those settings to be fully editable at any level where the parent level has that setting unlocked. Current Behavior - Current behavior does not allow event notification settings to be edited beyond the first level.    

Description - Would love to see you develop pinned items to the next level and allow us to create our own menus. Currently a majority of our users have so many pinned items that too many fall into the 3 dot area. If they want to bring any items to the main area they have to remove and re-add pinned items. If we could change a pin into a personalized menu we could group in more meaningful ways to each user (similar to bookmark folders in a web browser). Why is this feature important to you - UI enhancement, adoption, more user friendly and intuitive How would you like the feature to work - Create a main item for the pinned area, i.e., 1-on-1 Meetings, that becomes a menu item with a caret and when you click on it you can add sub-menu pinned items like each of the 1-1 projects for your team members.  Current Behaviour - You can pin many items, depending on your browser "view" and whether it's zoomed in or out, you will see a limited number of items in your pinned area. Any ite

Journal entry reports are great for tracking specific detail on objects. For some reason, and WF support has confirmed this, there is no journal entry report for tracking updates on templates. We have a ton of templates and I need to track who is making certain edits to them (i.e. planned hours, new tasks, durations, etc.). WF, please give the option to use a journal entry report for templates! Every other object is supported.