Product Communities

Are you passionate about Adobe Analytics and eager to share your expertise with the community? The Adobe Champions Program recognizes our most knowledgeable and passionate practitioners—those who help drive product adoption by:  Sharing technical expertise, best practices, and strategies with the broader customer community.  Collaborating with Adobe teams through product feedback, beta testing, and roadmap discussions.    Each year, 40 Champions are selected through a rigorous application and review process across key Adobe Experience Cloud products, including Adobe Marketo Engage, Adobe Analytics, and Adobe Experience Manager.    Join our live webinar to learn more about the program, benefits, selection process, and how to make our application stand out. Whether you're a seasoned expert practitioner or an aspiring leader in the Adobe Analytics (AA)/Customer Journey Analytics (CJA) space, this is your opportunity to take your engagement to the next level.&

Hello, I've built a report that captures a project's Parent tasks' planned duration. While the report does capture the Parent task's name and planned duration, I want a summation of all the subtasks' planned duration; instead, I get a duplicate line item named with the parent task.  Filters:  The Report: The Project:So technically, I would want my report to look like this: Thanks in advance for your help!

Hello Team,We are working on a requirement where SMS messages should only be sent to users who meet multiple real-time criteria for example qualifying for a high-value audience in AAM, having a verified phone number, and not having opted out in the last 10 days etc.Is there a way to combine AAM traits with real-time profile attributes to trigger or suppress SMS actions?

Hi,Here is the scenario,Activity Type : Auto TargetBusiness Questions:We are running an auto target campaign with 90:10 ratio to split the traffic, which means 90% traffic to control experience and remaining 10% traffic to Exp B, C, D, and E, the campaign ran for 3 weeks and we identified the clear winner is Experience C with 21% uplift with confidence level 99.9%then business split the traffic to 50:50 ratio which means 50% to control and remaining 50% traffic to Exp B, C, D and E within the existing campaign activity. Uplift got dropped and the result was 3% 0.5% 2% and 2% respectively (Exp B,C,D, and E) What could be the reason for uplift drop after the 50:50 split?Your thoughts appreciated.Thanks

Hi all,In our dev AEM cloud environment content fragment is not editable second time. I can create new content fragment and add content.In UI It shows 405 repository not found error The URL  when it opens CF - https://experience.adobe.com/?repo=localhost#/@ourCompanyName/aem/cf/editor/editor/content%2Fdam%2Ffolder1%2FcfName?appId=aem-cf-editorwhich looks weird as you can see  /editor is two times in URL and repo = localhost. In error log it throws error -com.adobe.aem.sites.eventing.impl.producer.NodeChangeEventGenerator Cannot find model path for node change with path /content/dam/folder1/cfName/jcr:content/data/master12.02.2025 15:24:42.938 [cm-p114456-e1197453-aem-author-5db87d4c59-9f6zj] *ERROR* [68.36.249.250 [1739373882921] POST /content/dam/folder1/cfName.cfm.edit.json HTTP/1.1] com.adobe.cq.assetcompute.impl.assetprocessor.AssetProcessorImpl Failed to initiate process for asset=/content/dam/folder1/cfNamejava.lang.IllegalArgumentException: Asset without

How can I edit the overview section when editing template settings like I can while setting up layout templates?

Hi,I have a question regarding the https://analytics.adobe.io/api, specifically the /reports endpoint. We’re seeing a potential data discrepancy reported by one of our clients. They observe one set of values in the Adobe Analytics UI and another in the data fetched via the API and stored in their destination system, which is handled by Fivetran.The discrepancy is partial - out of 9 metrics being pulled and stored, 6 match the UI values exactly. However, the following 3 metrics show mismatched values:visitsunique_visitorsmkz_qualified_visitsWe don’t perform any transformations on these values - we request them from the API and write them to the destination as-is. I would appreciate any guidance or context around why such discrepancies might occur for these specific metrics, and whether there are any known limitations or caveats with the /reports endpoint that could explain this behavior.This is an example of the request performed by Fivetran:curl -X POST --data '{"rsid":"investorsgrmack

I know I can remove Boards from the layout menu, but I don't see any way to remove Boards functionality from a user's access. If a user has access to edit requests, they can see an option to "add to Boards" and "add to Workstream" when editing a request. We are onboarding a new group and planning on Boards being phase 2 of the onboarding, so I would rather that the group didn't see Boards options now, but I haven't found a way to remove the Boards options. Am I missing something? Thanks

When I fetch a list of POIs in our Adobe Places API call in a particular library, there are 128 values, but the response is only sending 100.  Through looking in previous questions, I see that this problem has been raised, and solved using a mix of the "start" and "order by" query parameters: Solved: Re: Increase maximum limit for number of objects f... - Adobe Experience League Community - 694434 However, the "start" query parameter is not changing the starting point of returned values for this API.  I am utilizing the Postman integration to pull from the API, and so I am able to set the parameter "orderby" ascending and descending to grab all of the libraries values, but this is horribly inefficient.  Is there a query parameter for the Adobe Places API that I am missing? Am I incorrectly using the query parameters?  For reference, these two requests (with the appropriate header IDs) return the exact same values: https://api-places.adobe.io/places/pl

Hi Team,  We got the list of popular queries made under our system. out of which the below query I am not able to find the source, but it seems to be an OOB query, but anyone, please let me know the cause of the below AEM query:SELECT * FROM [nt:base] WHERE [jcr:uuid] = $id OPTION(INDEX NAME [uuid], INDEX TAG [uuid])Thanks  @kautuk_sahni  @lukasz-m  @arunpatidar  @santoshsai 

Hi everyone, We have a multilingual project in AEM 6.5 in which we need to show pages in the following languages: SpanishEnglishFrenchCatalanBasqueGalicianValencian All of these languages but Valencian have ISO codes. Valencian is linguistically considered a variant of Catalan language but politically it is considered an independent language in Spain. (https://en.wikipedia.org/wiki/Valencian_language). In Java it is identified with the variant code "ca_ES_VALENCIA". We have organized our project using the following tree: /content/clientlanguage-mastersesenfrcaeuglvaesenfrcaeuglva We are using i18n dictionaries in json format and all of them but for Valencian are working fine. This was expected as AEM only supports OOTB ISO languages. We now need to make it work for Valencian. How could we do this? We have found some promissing documentation regarding adding languages to AEM but it has not worked as expected. We have followed t

Last updated date: May 9th, 2025   Hi Marketo Engage Community,   Webinars have evolved—have yours? Adobe Marketo Engage Champion Maria Cruz (@maria_cruz1) has leveraged Interactive Webinars at MRM, a global direct and digital marketing agency, to boost participation, capture better insights, and seamlessly integrate webinar data into her marketing strategy. Watch the webinar on-demand to learn how to make every webinar count with Interactive Webinars.    Watch this webinar to learn about:  Elevating your Interactive Webinars set up to the next level —from registration to post-event follow-up with features such as Tokenization, Smart List Filters, and Triggers.  Transforming engagement into action by integrating webinar data such as poll responses, Q&A insights, and attendee behaviors into your CRM or marketing automation platform to trigger personalized follow-ups and nurture streams. Maria’s real-world story in adopting Int

I have been working on a scenario that looks for specific new requests/issues and then grabs all necessary data, to include user data for three different roles to be assigned to the converted issue/project. After converting the issue to a newly created project I need to then assign each user to all of the tasks that are assigned to their role. I have tried multiple things from searching for all child tasks on the project, then using the assignments list as a filter and misc action to try to assign multiple users and nothing is working. Any assistance or guidance would be super helpful!

  Introduction Adobe Customer Journey Analytics (CJA) offers three standard visualization methods designed to analyze and understand customer pathways across touchpoints. These visualization options - Journey Canvas, Fallout, and Flow visualizations - each bring their own specialized capabilities to the analysis process. Journey Canvas provides a flexible and customizable interface for mapping complex customer interactions, while the Fallout visualization excels at tracking sequential progression through predefined touchpoints, and the Flow visualization enables exploration of non-linear customer movement patterns. Each of these visualization methods has been crafted to serve specific analytical needs, providing unique features and functionalities that help organizations gain deeper insights into customer behavior patterns and journey progressions. Comparing Customer Journey Visualization Methods To better understand how these powerful visualization methods complement each othe

Hi, I have a servlet that performs a function, I have tested it and it works, to make it execute it is necessary to write the domain name followed by bin/serviceexecution.But now we want it to run only every so often, for that we have created a scheduler.The problem is that the scheduler is executed but when arriving to the call of the servlet, this fails, mentioning that we do not have permissions to execute the servlet.I think it is because to execute this servlet I need permissions, which I don't know how to set them.How could I add them or know what is the error.this is the code I made@Component(service = Runnable.class, immediate = true)@Designate(ocd = SchedulerUseConfig.class)public class SchedulerUse implements Runnable {    private static final Logger log = LoggerFactory.getLogger(SchedulerUse.class);    @Reference    private Scheduler scheduler;    private int schedulerId;    private SchedulerUseConfig config;    @Ac

  Ever feel like managing webinar content is a never-ending battle? We’ve all been there. Well, what if there was a way to make it easy? Curious? Keep reading the next 2-minute story !Webinars are more than just videos—they’re experiences. But how do you turn hours of content into bite-sized, engaging pieces your audience actually wants to consume? That’s where New GenAI features make your content engaging in just 3 clicks !Excited already ? Click Here to get started. Here’s how it works: Instant AI-Generated SummaryImagine this: your entire webinar, summarized in seconds. No effort, no hassle—just a polished, ready-to-share recap.       Smart Chapter Breakdown & Custom EditingNow picture your webinar auto-divided into neat chapters with smart titles. Even better, you can edit, merge, or re-title chapters with just a few clicks for a fully customized experience.     Effortless HTML EmbeddingAnd when you’re ready to share, simply copy and pas

We have a task level custom field named "Sub Milestone" (internal reference is DE:tasks:Sub Milestone). We would like to create a Proof Approval report, with a column to display the status of the task where DE:tasks:Sub Milestone=MARKETING APPROVED. I'd really appreciate any suggestions on how to accomplish that.

Is java 21 supported for AEM On Premise (6.5 LTS)? I'm seeing conflicting answers. In the software downloads section where I can fetch the Oracle Java's - I see the following banner (for me the 3rd one) AEM Support for Oracle Java 17 and 21Adobe Experience Manager 6.5 LTS now supports JDK 17 and JDK 21. These Oracle JDK versions are also now available for download on Software Distribution.   But when I navigate to the "Technical Requirements [ Last update: April 14, 2025]"https://experienceleague.adobe.com/en/docs/experience-manager-65/content/implementing/deploying/introduction/technical-requirements It says "Oracle Java™ SE 17 JDK Z: Not supported [1]" -- With no mention of JAVA 21. Is it possible that I just need to wait for "Service Pack 23 targeted May 22, 2025" https://experienceleague.adobe.com/en/docs/experience-manager-release-information/aem-release-updates/update-releases-roadmap#aem-on-prem-managed-services

Hi All, I want to understand the impact of having multiple sites (one main domain and multiple sub domains) in a single report suite and the affect this would have on marketing channels.  Lookback window is set to 30 days, Direct and internal do not overwrite last touch channel Would it be possible that data is being overwritten if customers were to visit the sites in a different manner, for e.g. day 1 customer visits the main site via direct, then day 3 they visit a subdomain via paid search, then day 5 they visit another subdomain via direct, I've assumed due to marketing channels being set at report suite level they would overwrite, thus my main site marketing channel behaviour wouldn't be accurate? Many thanks for all the support in advance! 

I have created a project template and views/filters within that Template, however, when I “create project from template” and select the template I don’t see that filter/view pop up at the project level and have to create it again. What is the purpose of creating Views/Filters within Template level if it cannot be defaulting in Projects? Am I misunderstanding or misconfiguring this feature? Would love some insight