Product Communities

Hello, I have a PUT Custom API module that shares a project with a user's manager once an issue is converted in the scenario.  However, I'm having trouble preserving the original, preset list of teams/users a project was shared with (from Project Template Sharing). Is there a way to preserve the existing information and simply add the manager to the 'shared with' list? Modules used:  Thank you for your insight! 

  Introduction Following my blog post on tracking AI and Gen AI-generated traffic in Customer Journey Analytics (CJA), I want to share an update on OpenAI's Atlas browser and explain what this emerging technology means for your CJA implementation and analytics strategy. We're at a turning point in web browsing history. Atlas joins a growing ecosystem that includes Perplexity's Comet and The Browser Company's Dia, each offering AI-native browsing experiences that reimagine how we interact with the web. These tools represent a shift from passive browsing to active AI assistance, where agents work to understand context, execute tasks, and navigate digital experiences on our behalf. However, Atlas faces significant adoption barriers. Browser switching costs remain substantial. Users have years of accumulated preferences, bookmarks, extensions, and muscle memory invested in their current browsers. Chrome alone commands over 65% market share, with deeply entrenched user habits. Convin

If any Workfront Admins are attending the PMI Global Summit 12/12 - 12/15, please advise. Would love to create some networking opportunities where there are any gaps in schedules and sessions during the run of the conference! https://pmiglobalsummit.gcs-web.com/

I have a ACP mobile sdk implementation using trackState and trackAction calls. Now the devs are sending data using "&&products": ";Category: infinite;Product: 160GB, Talk & Text - Plus;Quantity: 1;Price: 75.0". How do i populate it up in Adobe analytics? I tried mapping it to an eVar using processing rules but when in context data variable i typed : &&products it turned the value into products and it is not working.  Please Suggest me the best solution as it is urgent 

Hi team,We’re seeing an issue where HTML injected via {{{context.messageBody}}} overflows on mobile devices. AJO wraps the content in containers with fixed width and transform: scale(), which breaks responsive designs that work fine with other providers. Attempts to override via CSS or viewport meta tags are ineffective.Can you provide a way to disable this scaling wrapper or send the injected HTML “as-is” so that responsive CSS works correctly? This would allow transactional emails to render properly on mobile apps like Gmail and Outlook.Thanks,Tapan

I was able to publish a GLB asset (Pizza-3-Slice.glb) from AEM to Dynamic Media Classic. The asset shows as publish complete in AEM, confirming successful publishing to Dynamic Media Classic.However, I noticed the following issues:GLB not viewable in Dynamic Media Classic UIIt seems that GLB file types are not rendered or previewed directly in Dynamic Media Classic.URL behavior differencesWhen using this URL:https://s7.scene7.com/is/image/Project/content/dam/Pizza-3-Slice.glb→ The link doesn’t display anything (likely treated as an image request).When using this URL:https://s7.scene7.com/is/content/Project/content/dam/Pizza-3-Slice.glb→ The file downloads directly, but does not render in the Chrome browser.It appears that Dynamic Media Classic serves the .glb file as a downloadable binary, not with the correct Content-Type (model/gltf-binary) required for browser-based 3D rendering.Request / Input NeededAny guidance on how to properly render GLB 3D assets from Dynamic Media Classic URL

Hi Team,          We’re currently placing the file in the S3 bucket located in the US East region. In the event of an outage in the East region, will Adobe automatically pick up the file from a mirrored S3 bucket in the West region (assuming it's configured)? Just trying to confirm if Adobe has any built-in failover or redundancy mechanisms for S3 file ingestion across regions. Thanks in advance!Indra

We have following persisted query: http://localhost:4502/graphql/execute.json/test-project/get-articles-by-path%3BstartsWith%3D%2Fcontent%2Fdam%2Ftest-project The GraphQL query has the parameter "startsWith" which takes a path like this:  query getArticlesByPath($startsWith: ID!) { articleCfmList(filter: { _path: { _expressions: [ { value: $startsWith _operator: STARTS_WITH }] } }) { items { ...   It works perfectly fine on author and publisher but when sending the same request to the dispatcher it will not send the request correctly to the publisher because the encoded path is not correctly transmitted.We have tried it with directive AllowEncodedSlashes NoDecodebut it didn't help. What is the correct dispatcher setting for these kind of parameters?

Ready to take your Workfront reports to the next level?  Watch how @skyehansen  & @nathanjo1 offered two perspectives on creating EXISTS statements that can make your reporting dreams come true.  During this workshop, they shared technical know-how and practical applications to show us how to use EXISTS statements to build smarter reports.  Did you miss the session? No worries! You'll find links to the workshop recording and slide decks with resources below:  Workshop recording  General Slide Deck PDF  Skye & Nathan’s presentation deck  Don't forget to sign up for their Ask Me Anything session in December.  [Workfront AMA] The Wizard’s Workshop: Demystifying Textmode & EXISTS in Workfront  And if you’re wondering about when to use EXISTS statements, we had some great analogies shared in the chat:  Think of Workfront as a hierarchy of relationships. I like to think about it like the game "Six Degrees of K

In Workfront, users have the ability to download the proofing tool, which displays all associated comments. Is it possible to upload a PDF that contains comments and have those pdf comments automatically populate within the proofing tool?

Hi everyone,I have a scenario where 10 files are available in an SFTP location, and I’d like to load all of them into Adobe Experience Platform (AEP) at once. However, these files don’t all have the same number of fields — some contain additional or fewer fields than others.My questions are:Can all 10 files be ingested into AEP in a single load?How does AEP handle files with different field counts or mismatched schemas?Is there a best practice or recommended approach for handling such variations during ingestion?  Thank You

My campaigns are not updating the status icon when they do run until I click back onto it. It changes to show the clock when it is scheduled, but will not change to the green checkmark to note it was run until I click back on it after it was run.This also means that those campaigns, that are already run but showing the clock still, appear in campaign inspector. Does this happen for anyone else, or is it just me?

If we configure 3 emails in a journey using content experiment (Treatment A,B,C) and the action node is the same but still it delivers 3 separate mails randomly to the intended audience.I want to how will we find the reports about each variants separtely ? Like which variant (A,B,C) had highest Opens, Clicks etc using AJO or CJA ?

 When clicking the 3 dots in the repository I have the option to download the topic as a PDF. Where are the settings for this option and where in the DAM does the generated PDF get saved? 

My company has 500 journals and campaigns in its instance, which send various text messages and emails to potential clients. I need to somehow manage the "Grace Time," meaning I need a feature that blocks the sending of text messages and emails from a given campaign/journal because a client (a single profile) has already received a message from another journal. How do I do this? 

is there an API to query "select * from datasetName" or any other complex query to get the response of SQL result ?

My team and I have encountered this error a couple times now - Some larger emails with more personalization have mirror page URLs that are too long to function properly, with the error message that the length surpasses the supported character limit.Adobe seems to be working on a solution to extend this mirror page url character limit beyond the approx ~4000 character limit, though its not clear when that will happen. Still I'm curious how exactly AJO constructs that mirror page url, especially so we can plan around it until the limit is extended.Roughly, it seems like personalization attributes within the email content are hashed and then stored in that url? But I believe there's also some kind of signing that happens, and/or maybe other processes?Any info about how AJO constructs email mirror page URLs and the factors that contribute to its length would be greatly appreciated!

Hi Everyone - I did following implementation to enable permission sensitive caching in my AEM 6.5 instance:1. Created an AuthCheckerServlet at /bin/permissionChecker2. Added /auth_checker section in dispatcher file with uri mapped to uri in #1 above3. Added allowAuthorized ="1" in /cache section4. restarted dispatcher I verified following in dispatcher log:1. On dispatcher start, i see a message "Authorization checker: initialized with URL '/bin/permissionChecker'2. When i go to any secured page, i see following in dispatcher log:[Wed Oct 29 21:31:39 2025] [D] [xxx] Authorization checker: backend answered with status code: 403[Wed Oct 29 21:31:39 2025] [D] [xxx] No socket reuse: response body not fully consumed[Wed Oct 29 21:31:39 2025] [I] [xxx] authorization checker denied access: /mnt/var/www/html/content/abc/secure.html[Wed Oct 29 21:31:39 2025] [D] [xxx] cache-action for [/content/abc/secure.html]: NONE[Wed Oct 29 21:31:39 2025] [I] [xxx] "GET /content/abc/secure.html" 200 no

For each component, I need to create a new GraphQL query and share it with the consumer team.To streamline this process, I am preparing a technical mapping document for the module's GraphQL query responses and VD image. Is there an efficient way to generate documentation for GraphQL responses? Field Mapping Screenshot:  Note: I tried swagger API. It is helpful for only REST API Thanks!

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From standout member contributions and the latest product releases to trending questions, ideas, and on-going learning opportunities, this is your go-to guide to stay connected and inspired.  This newsletter will be published every quarter, bringing you the latest highlights and insights in one place.  We’d love for you to explore the threads, celebrate your peers, and share your own solutions and ideas. Your voice shapes the future of AJO. So, jump in, comment below, and keep the conversations going!    Member Spotlight  Thank you,@satheeskannak, for everything you do to make this Community so great! Your deep expertise and generous spirit have truly