Product Communities

 In the ever-evolving landscape of customer experience management, businesses often face the challenge of performing intricate calculations on event data to extract meaningful insights. One such scenario our customer wants was determining the average booking price of a customer over the last 10 years. While the concept of calculating an average may seem straightforward, our clients present us with a unique and challenging interpretation.Challenges:Unique Average Calculation:Calculating the average involves more than just dividing the sum of prices by the total number of bookings. Instead, it requires dividing the sum of prices by the number of unique years in which bookings were made. For instance, if a customer made 3 bookings in 2021 and 7 in 2022, the average should be calculated by dividing the sum of prices by 2 (the number of unique years).Data Deduplication:The same booking ID can be updated multiple times. For example, a customer might initially book a service for $1000 an

Social visits have been incorrectly categorized as Paid Search in Adobe Analytics. Specifically, visits where Medium = SOCIAL are being assigned to the Paid Search channel. Due to which paid instagram activity have been affected on apple devices, this issue correlates with recent ios update on instagram. Could you please help on this.    

I have a project template with proofreading as a task. I have created a custom form and attached it to my projects so our designers can communicate to our proofreading team and provide them the specifics on what needs to be proofread and where it’s located.Once the designers have completed the proofreading form, is there a way to automatically notify the proofreaders that the job is ready for them? Here are the only two scenarios I have come up with so far: The designers @ the proofreading team in the Updates section of the project, letting them know their job is ready to be reviewedI add a checkbox to the custom form that would trigger a fusion scenario to notify the team. The caveat there is that every job requires two proofreads, so I would then have to create two checkboxes, no? Is there something glaring obvious that I am not thinking about here?

Hi there, Is there a way or a workaround to duplicate a program that contains the same projects that are updated on a quarterly timeline?

Hello, I moved to the new version of report builder.  I have an existing daily dashboard that's been running daily for 5 years and I just made an update to the Excel file.  I want to replace the old file with the new file and schedule it to the same distribution list as previously and using the same cadence, etc.  Is this possible or do I need to recreate the entire thing (distribution list, cadence, file, etc) in the new report builder?  Thanks!-Peter 

Hi all,I would like to know the list of fields that belongs to this metadata path "_acp_system_metadata", I know that one of them is "_acp_system_metadata.ingestTime", but I want the complete list. Please, could anyone provide me this? Thank you! Cristhian N

Has anybody used this health dashboard- as it is for testing your implementation and your data governance, auditing and QA efforts as well as all variables, success events/metrics hits/instances for the whole suite.  It is very helpful because it has some kind of anamoly detection built in it with confidence interval testing for custom success events extending past 100 as well as the evars and props.  It also populates an email screenshot and uses outlook via a macro from the trigger of a button for creating an alerts email.  I love this doc but it takes about 15-20 mins to run and we have about 20 different sites/report suites and it is not ideal for all of them.  A couple problems here:1) it seems to freeze or break at any point when it is running after you click "run dashboard" to audit your report suite.  I can't or dont know how to debug this to see where it is occuring - if it is some kind of setup/configuration I have (bc I haven't manipulated much of it other than the checkboxe

For an AEM Edge Delivery Service website, how do we customize how long a .jss .css .pdf .png .jpeg file types get cached?, we want to set up custom configuration for each file extension, how can this be done?

I have created a servlet, but for multiple sites this not working only for one site this working@Component(service = Servlet.class, property = { "sling.servlet.methods=GET", "sling.servlet.resourceTypes=sling/servlet/default", "sling.servlet.extensions=sitemap.xml"})@Designate(ocd = DynamicSitemapConfig.class, factory = true)public class DynamicSitemapServlet extends SlingSafeMethodsServlet { private static final Logger LOG = LoggerFactory.getLogger(DynamicSitemapServlet.class); private String rootPath; private List<String> excludedPaths; private List<DynamicSitemapServlet> configsList; @Activate @Modified protected void activate(DynamicSitemapConfig config) { this.rootPath = config.rootPath(); this.excludedPaths = Arrays.asList(config.excludedPaths()); } @Override protected void doGet(SlingHttpServletRequest request, SlingHttpServletResponse response) throws ServletException, IOException { r

Hello Team, I have a proxy component, which refers to core/cif/components/structure/breadcrumb/v1/breadcrumb (Note: This component doesnot have any html file)This CIF breadcrumb refers to: core/wcm/components/breadcrumb/v2/breadcrumbSo, I went to the loction: /libs/core/wcm/components/breadcrumb/v2/breadcrumb/breadcrumb.htmlDeleted this html file (Also, tried with deleting the html file content).Still, my proxy breadcrumb component was displaying the data. Note: Deleted the v1/breadcrumb/breadcrumb.html as well.Wanted to check, how come this is displayed? Thankscc @arunpatidar @lukasz-m 

Hello Everyone,I'm currently fixing an issue on localization of components using cq/experience-fragments/editor/components/experiencefragmentThe approach we are heading at, is by an overlay then extend..So inside the "apps" I created a folder for the cq/experience-fragments/editor/components/experiencefragmentThen in the experiencefragment I added a sling:resourceSuperType: customs/samplecomponent  <---- this is my custom componentUpon observation, I observe that the overlay and extend is working as expected in terms of dialogs but when I call it inside the "IMPL", samplecomponntimpl I cannot call it...It looks like this:@Model(resourceType = {"customs/samplecomponent", "cq/experience-fragments/editor/components/experiencefragment"}.....I tried adding the customs/samplecomponent in the page and the impl is triggered. But when Im calling the cq/experience-fragments/editor/components/experiencefragment in the page the impl is not triggerred.Did I miss something tha

Hi All       I am trying to set translations for my dialog and style system in AEM as Cloud. While I am able to translate the dialog using i18n , the style system values are not getting translated. Any help is appreciated.    TIA Veena

Hi, I'm trying to download asset report in csv file from ACS AEM Commons using query builder but I'm getting an empty excel with no assets. Below I mentioned my query-type=dam:Assetpath=/content/dam/cognizant-dot-comgroup.1_daterange.property=jcr:content/jcr:lastModifiedgroup.1_daterange.lowerBound=2025-03-01group.1_daterange.upperBound=2025-03-15p.limit=1000p.guessTotal=truep.indexTag=assetsOmnisearch 

Hi, We have a requirement where we need to keep adding option in dropdown based on meta data we receive everyday. SO that user can select values through dropdown.Can we have some Workfront API through which we can do so or any fusion module can keep on adding option dynamically into Dropdown. Any help or suggestion is highly appreciated. Thanks

Hello Team, Long back, I have installed AEM author instance in my local. Did local setup of AEM project. I was not installing many asset packages or content packages. It was limited. After few months, Author instance size was around 95GB. Then, I have deleted entire crx-quickstart folder. Re-installed the necessary packages. Size was around 4GB. Able to run my application.Now, after a month, size is 25GB. Is there any way to delete the unwatned folders, files without deleteing the entire crx-quickstart folder?Note: logs, threaddumps folder size is not more than 100MB. cc @arunpatidar  @lukasz-m Thanks 

Hi, When I am trying to create a watch event scenario (for instant trigger) for a new issue to be created in a specific project (via request queue), It kept on running and end up giving error that "maximum time limit exceeds". Seems like its unable to read that data. Can anyone help me with that? Also, Was wondering if watch event support for new Issue in Workfront fusion? Any help/suggestion would be highly appreciated. TIA. 

Do you have any idea? Tried both private / corporate computer ....Its pretty crucial because I preparing offer for a customer  

I was wondering what the benefits are, if there are any, of creating a product Schema and add a relationship between the SKU from the productListItems and the SKU from the product schema. I would like to create a product schema in order to store all of our products and then, add a relationship between the SKU atribute of the Event schema. This way, I would only have to store few atributes in the purchase/pdp event, like price or discount for example. Everything else, I would have it already stored in my product DS.  At the moment, we are using the product schema to only ingest the Product Cathalog from our BBDD. This way, I can see the benefit of this implementation, but I would like to discuss if there are more and, if possible, hear some other ways of improving this implementation.

We have mongo cluster of 2 author instances and the sling jobs distribution is random. Adobe says, in author cluster by default sling jobs will be distributed to all nodes in the cluster. But in our case sling jobs are randomly distributing i.e. sometimes jobA is getting distributed two author instances and sometimes same jobA with different payload map is executing in only author1 instance but not in author2. Any suggestions for this random behaviour? Thanks,Ramesh.  

I have a bunch of folders that I keep certain projects in (one folder for target test workspaces, one folder for analysis workspaces, one for ecommerce, etc.).None of the other users in my org can see the folders. Is there a way to share them? Thanks.

Hi everyone, Is there a workaround for configuring listVars because of a limited amount? We are tracking a form where a user a provide multiple responses per question (i.e. select all that apply). These responses will be pushed to an array and assigned to a variable when the form is submitted. In Adobe Launch, will be captured as a Data Element, then mapped as a eVar/prop. These will be mapped to a listVar, to help with our reporting measures.  There are 5 of these questions we like to track using the above steps. However, we noticed that we are allotted only 3 listVars. Did anyone ever come across such an issue before? If so, what steps were taken to achieve this. Thanks!-Will

Hi Team, I would like to understand the impact of modifying the smart lists in existing programs with the list of people exported from RTCDP.Initially everything was configured in Marketo, but now the audience is exported from RTCDP to Marketo and I would like to understand the nuances around updating the existing programs/campaigns.  Any guidance here or links to existing articles will help me here! Thank you in advance! Regards,Rohit