Product Communities

Hi, I am currently exploring options to be able to track basic traffic data on our web and in mobile app in opt-out scenario. In our current situation, Adobe Analytics tracking is strictly bound to opt-in scenario, meaning if the customer declines analytics cookies, Adobe Analytics in not fired at all. According to this video on experience league, it should be possible to collect certain minimum data even if the customer opts-out and be in compliance with GDPR: Does anyone have any experience with this solution? What would be the requirements to implement the opt-out tracking via tag manager? Also, according to the screenshot above, only opt-in status and opt-in/opt-out events are tracked on all server calls. Does that mean that even with this solution, it is not possible e.g. to see all traffic on a specific URL or Page Name? Thanks! 

I have built a report that requires a Task / Name / Contains (keyword) filter AND a Task / Name / Does not contain (keyword2) filter, but only one will stick when it is applied. Has anyone run into this or does anyone have a solve this?Thanks! M.

We have a Program for new customer onboarding with a Flow of four emails with various wait steps in between. We've recently done a content overhaul on these emails and created a new Program and Flow to start sending these out. Currently, we have an API set up that runs daily to push data into Marketo. What is the best way to start having the new customer data pushed to the new Program, and stop going to the old program, while also letting those customers in the middle of the Flow of the old Program finish going through each email?

Hello,I recently took the Adobe Customer Journey Analytics Business Practitioner Professional Practice Exam. I was wondering if there's a way to review the questions I submitted? I wanted to see the ones I've missed and figure out where I went wrong. I checked the email I received upon completing the practice test, but all it provides is my score and a breakdown of my performance by category (Components, Reporting, Distribution, etc.) Best,Nicole

Hi,I am getting below screen for "Validate Setup" in Assurance.I have enabled "Offer Decisiong" on datastream  "Optimize SDK Prerequisites" are not done, is it neccessory for AJO to work ?Please guide me on fixing all the warnings.

Hi, I am trying to trigger offer decisioning with websdk integrations on localhost, but its not working.Is offer decisiong works on localhost?below is the error message that am getting in edge logs in debugger   

Hello, I have a customer journey that sent bankmails and I would like to recall them ? Is it possible ? If yes, can you explain how to do it ?

I have created an EDS site using the "AEM Site with Edge Delivery Services Template 0.0.16" and set up configurations and headers within it. The paths JSON file in the repository has the necessary mappings. I can access the Helix config via https://main--***.aem.page/config.json, but any updates made and republished do not show up in the config JSON. Additionally, when attempting to load headers JSON via https://main--**.aem.page/headers.json, I receive a 404 error.  Please let me know why the headers json I am not able to view.  @arunpatidar 

What is the best training to sign up for to understand how to use Adobe dashboards in my organization?  

Hello Experts,In CJA, we have created a report with people, event and sessions.In CJA dataview, we have setup session time to 30 mins. It is getting calculated accordingly. Now, we want to validate the values in report with that of AEP.Could someone please share the way how we can calculate it for sessions in AEP. In report, it is filtered as person Id is dimension and session is the metric. Thank you,Shivani

Looking to use the API for the very simple reason - which I'm finding documentation difficult to come by and support is also chasing it's own tail - to ease the updating of segments that are nested in other segments. My belief was that they can be nested using the API, and then each time I update one of these nested segments, then each nested occurrence is updated as well, unlike in the UI whereby it is just a copy. Can someone please confirm or deny this possibility? 

Hi, I want to know how to get new vs. return visits/visitors to a specific page and how to show this over time? I don't want to look at when visit =1 and visit >1 because a new visit/visitor to that page could have happened visit 1 or visit 99 of a given visitor to the entire website and domain. Is there an easy way to break this down that I'm not seeing. I feel like I'm having to make a segment for each month and then re-tac on more months and create a segment for each month to repeat. There has to be a better way I'd think. Thanks!

From January to May, the "none" category under Marketing Channels showed 6,000 to 12,000 pageviews. However, in April, I replaced the dot in the Internal URL filter with all our internal websites, and then in June, the "none" category no longer appears. I'm uncertain about where all the numbers have gone, as the figures for other channels remain consistent throughout the months.

I have Visitor ID as an eVar,Now I want to know the email ID of that particular Visitor ID in Adobe Analytics workspace.Please assist. Thanks.

Hi everyone,  not sure if anyone has encoutnted simliar issues. We are running always on cmpaings in 2024 with a pause in summer. Everything is the same but after we relancuh in Sep/ Oct, there is a huge drop in website visit (only 1/10 of what we have before while click number is consistent) It is strange that the drop off happen in some EU countires but less severe in APAC. Any thougths on that? Thanks so much. 

HI All, Is there an easy way to get instances vs all occurrences (+ persisted values) for a given eVar or post_Evar? I only see how to get occurrences.  https://experienceleague.adobe.com/en/docs/analytics/export/analytics-data-feed/data-feed-contents/datafeeds-calculate Any expertise or help downstream would be awesome. Thanks.

Hi Team,How can we track and report the percentage of emails that land in the Primary inbox vs the Promotions tab for Gmail users, particularly for key mailings like monthly statements and consumer newsletters? Email is send via AJO

Why are we seeing such small id's? We have used Tealium ES to have this implemented. 

Hi,  I have installed the 'Report Builder Excel Add-in' in Microsoft Excel to use the new Report Builder for Adobe Analytics. However, I cannot see the Login button for the Report Builder. Report builder setup article - https://experienceleague.adobe.com/en/docs/analytics/analyze/report-builder/report-builder-setup Could you please assist me in resolving this issue? Issue snapshot for reference: Regards,Sivateja

Hi - We are using the "Page Clean URL" dimension that is based on a pagecleanurl schema field. We noticed two things.1. That the Link Clicks metric does not show data for this dimension however, it does for Page URL dimension.2. The sessions recorded for the Page Clean URL dimension are less than the sessions recorded for the Page URL dimension. We are wanting to understand the reason for these inconsistencies based on how it is set up on the back end.

Hi all is it possible to export data dictionary in adobe workspace to a excel file ?

Can I set contextData to eVar/props and Event to custom value 1 in single processing rule?

Hi, I have multiple domain setup on dispatcher each domain is configured in separate vhost file and farm files. When i publish page on author, cache invalidating is not happening. may i know how to set up cache invalidation for multiple domains?

Hello everyone,I am facing an issue with multifield values not appearing in the model.json of a page in an AEM Remote SPA setup. I have created custom Sling models for my components, and everything works fine when I directly call the component's model.json. However, when the component is included in the responsivegrid of a page, the multifield values do not appear in the page's model.json.Detailed Issue:Direct Component Addition: When I add a component directly to the page from React code, the model.json for the component is called and includes all the multifield values as expected (matching the Sling model).Responsivegrid Addition: When the same component is added in the page via the responsivegrid, the page's model.json is called but does not include the multifield values. This JSON is generated automatically by AEM and does not consider the custom Sling model.What might be causing the multifield values to not appear in the page's model.json? Are there additional configurations or st

which one?