Product Communities

Introduction A common challenge for organizations implementing Adobe Customer Journey Analytics (CJA) is delivering relevant data to different teams. Marketing teams need campaign performance metrics, product teams require user behavior insights, and customer experience teams focus on journey analysis and friction points. One solution lies in strategically configuring Data Views as the flexible layer that transforms raw data into actionable business insights. Data Views in CJA allow administrators to curate data presentations for specific business contexts without duplicating underlying data or creating siloed analytics implementations. By configuring Data Views for different stakeholder needs, organizations maximize their analytics investment while ensuring each team accesses insights tailored to their requirements. These Data Views also power multiple egress destinations beyond Analysis Workspace, including Excel Report Builder, Adobe Analytics Mobile App, BI SQL extension, Full T

I'm hoping someone can help me troubleshoot this issue:I've created an assignment report and added two custom fields (attached): one is a Single Select dropdown, and the other is a Text field. However, both fields appear static-I'm unable to type in the Text field or select an option from the dropdown.These custom fields are also included in a custom form linked to each task. I'm unsure if this type of custom field is fully supported within assignment reports.Any insights or guidance would be greatly appreciated! Custom Field #1 - Textvaluefield=task:Creative Ops Notes querysort=DE:task:Creative Ops Notes valueformat=customDataLabelsAsString linkedname=task namekey=view.relatedcolumn namekeyargkey.0=task namekeyargkey.1=Creative Ops NotesCustom field #2 - Single select dropdownvaluefield=task:Progress Status-Task querysort=DE:task:Progress Status-Task valueformat=customDataLabelsAsString linkedname=task namekey=view.relatedcolumn namekeyargkey.0=task namekeyargkey.1=Progress Statu

Hi Community,I want to export segment name to SFTP. I find segment name in union schema as  "xdm:timeSeriesEvents.segmentList.segmentName".. When I export I get null. Please suggest how can i get multiple segment name for same profile. Thanks in advanceRegards   

I am trying to use the new OAUTH 2 config in Workfront Setup to create an Application to use for the Fusion Connection Service Account (i.e. not tied to a user account).Using the key and secret, no problem. When I try to establish the connection I keep getting the following error, https://app.workfrontfusion.com/oauth/cb/workfront-workfront is not allowedMy guess. it is in the OAUTH setup on the Workfront side, but not sure.   Any ideas?

actions:info:function: actions/starter-kit-info/index.jsweb: 'no'runtime: nodejs:20inputs:LOG_LEVEL: debugannotations:require-adobe-auth: falsefinal: truestill getting sign in popup and what value it required

Did you find this Q4 update useful? Honestly, if we can't add custom columns, this feature doesn't really add much value, it just ends up confusing non-admin users. Columns toggle on/off was enough for native fields.and just curious, why is it called 'All Requests', wouldn't 'All Columns' make more sense? Am I missing something?

  Resolve Microsoft Word List Copy-Paste Issues in AEM RTE   by @mukeshyadav_  Overview The RTE component in AEM has mainly two paste modes (wordhtml and plaintext). Plain text mode scraps all the mark-up as the mode name suggests. While “wordhtml” keeps the markups and works well for most of the tags. But when authors copy any list (ordered / unordered) from Microsoft Word document ( Desktop application ) and try to paste in RTE directly, it doesn’t paste it well. It creates individual <p> tags  with dot (.) and 6 span tags  instead of ul or ol as shown below.   Solution: To resolve this, the JavaScript of the OOTB EditToolsPlugin was customized -: Create a custom clientlibs for the RTE, applying it specifically to the RTE component. Override the EditToolsPlugin.js to intercept the paste operation, clean MS Word formatting, and convert the list to proper <ul> or <ol> tags while preserving other styles (bold,

https://experienceleague.adobe.com/en/docs/workfront/using/product-announcements/product-releases/release-25-q4/25-q4-release-overview#document-and-proofing-enhancements   For those who were not aware, there will be a phased rollout of Unified Approvals to all customers over the next six months. (There has been an opt-in opportunity over the past year, so I know some of you have already adopted.)   For those who have not yet adopted, my understanding is that Unified Approvals and Document Approvals are two different objects. The reports that you create for document approvals will not cease working immediately upon transition because for a while, you'll have two different types of document approvals in the system -- your new unified ones and your old doc approval ones. However, you will notice that new approvals will not show up on these reports.   With that in mind, I'd like to open up a discussion space below. (I'll move it into the discussion area on Monday, just that

Hello Everyone, For my project I need to create many content fragment models(Around 40-50).I want to segregate these models by the usage. Note: I have a hierarchy of models by usage/reference.Example: Will create CF-Model-abc-1, CF-Model-abc-2, CF-Model-abc-3 etc.Will create CF-Model-xyz-1, CF-Model-xyz-2: Here, 1 field is Fragment Reference, where I need to refer to (CF-Model-abc-1 or multiple CF model-abc)Will create CF-Model-qwerty-1, CF-Model-qwerty-2: Here, 2 field is Fragment Reference, where I need to refer to(CF-Model-xyz-1, CF-Model-abc-1)Whats the best way to segregate models into multiple folder? cc @arunpatidar  @giuseppebaglio @santoshsai @hrishikeshkagne Thanks in advance

hello everyone,  I have created a unitary event with the following system managed schema - AJO Email Tracking Experience Event Schema with having the following condition -  Here i have my journey id from another journey which i have got the email and clicked on the CTA link. post publishing the event journey and i see inside my profile i have the interaction activity captured as well.  and also does events have draft & published status as well? because i don't see any from my end when created and directly using them in journey as well. 

Hi,I am integrating AEM Adaptive form on existing AEM as a cloud site.I have created two adaptive form for testing purpose in local aem instance without existing site codeAdaptive form with Foundation componentAdaptive form with core componentsand both are working as expected but after deploying the site code its start breaking in author mode and on browser console I see below error. page.lc-d0589488cff0bf9ff3fa3c02f0a052ef-lc.min.js:7 Uncaught TypeError: Cannot read properties of null (reading 'querySelector')at new TimewarpLayer (page.lc-d0589488cff0bf9ff3fa3c02f0a052ef-lc.min.js:7:360)at ns.init (core.lc-c4bfc1318c80270bd84115fb22e49be8-lc.min.js:1137:258)at page.lc-d0589488cff0bf9ff3fa3c02f0a052ef-lc.min.js:19:337at page.lc-d0589488cff0bf9ff3fa3c02f0a052ef-lc.min.js:20:146TimewarpLayer @ page.lc-d0589488cff0bf9ff3fa3c02f0a052ef-lc.min.js:7ns.init @ core.lc-c4bfc1318c80270bd84115fb22e49be8-lc.min.js:1137(anonymous) @ page.lc-d0589488cff0bf9ff3fa3c02f0a052ef-lc.min.js:19(anonymo

Hi team, I was advised to enable a feature toggle to use some of the capabilities in Adaptive Forms. According to the documentation here: Enable Feature Toggle, the feature toggle IDs are listed in a document specific to early adopter features. However, I can't find this document.Specifically, I'm trying to enable support for Form Fragments. On the form fragment creation page, I need to enable toggles for selecting a form fragment template and selecting a form theme. I'm unsure which feature toggle IDs are required for this.If there's any documentation available that lists these toggle IDs, or if someone can point me in the right direction, I’d appreciate the help. Thanks!

I thought this would work similar to retrieving Custom Fields in a Project, but its still only pulling in the basic fields. GEThttps:// <MyDomain>.my.workfront.com/attask/api/v15.0/user/5edb22c5022aac5751a37c4d0acfc53f/fields=parameterValues Any help is greatly appreciated. 

Hello all, I understand there are no API endpoints available to get the total people to count for Smart-lists. I was wondering if anyone has found a workaround for this. I am more looking for a programmatic approach. Would it be possible to create a batch campaign to add the Smart-list members to a list (list name would be predefined) and then query the list by name to get the total member count? any other approaches?  Thank you In advanced.  

Session Details Explore the powerful capabilities of AEM Assets as a Cloud Service using Dynamic Media with Open API in this hands-on session. We'll cover everything from advanced modifiers to preset authoring and smart cropping in AEM Sites. Discover how to enhance your content workflows with the Edge Delivery Services & third party application using Asset Selector, Perfect for developers and content managers eager to streamline their content delivery processes and boost engagement. Session Recording Session Schedule 12th November, 2024 | 4:05:00 PM PST Speaker(s) Karanjeet Singh, Engineering Manager, Adobe  Moderator(s) Adobe Product(s) AEM Full Schedule Check Here Q&A Please use this thread to ask the question related to this Session. Don't forget to register yourself for this session using the registration link shared above. 

Introduction As an Adobe Customer Journey Analytics (CJA) product administrator, you might wonder how much Adobe Experience Platform (AEP) knowledge your role requires. While CJA is built on AEP, becoming an AEP expert isn't necessary to administer CJA effectively. However, understanding key AEP concepts can significantly enhance your CJA experience and overall capabilities across the Adobe Experience Cloud (AEC). CJA and AEP share a deeply interconnected, mutually beneficial relationship. CJA harnesses AEP's data management and integration capabilities to provide comprehensive analysis. This synergy offers a holistic view of customer interactions across various touchpoints, platforms, and channels. By leveraging AEP's data foundation, CJA delivers a more nuanced and accurate picture of customer behavior and preferences. Given this close connection, it's also vital for CJA administrators to maintain strong communication with their AEP counterparts. Regular collaboration ensures that

Hello! I have created a request in Datawarehouse where I extract page views, visits, etc along with different dimension: hostname, tracking code and month. I need monthly granularity, I have checked that in my request, but I also have added month dimension. Now, the report comes with 2 date columns instead of 1: month which comes from the granularity and date range month which comes from the month dimension. As an alternative, I have excluded month dimension and only keep the monthly granularity, but my report is scheduled on a weekly basis and I will only have the 1st of the month for my reports: 1/1/2025, 1/2/2025, 1/3/2025 and so on. The date range month will help me to have the beginning of each week in the report and that will help me further in my reporting. Does anyone know how I can only keep the date range month, meaning the month dimension, but also having the granularity monthly, but without this column that comes with it?  

Hello Adobe Community,I'm encountering an issue with the Rich Text component in AEM when adding a tel: hyperlink.Scenario:I add a hyperlink with the format tel:+1234567890 in the Rich Text component's dialog.After clicking "Done," the link behaves as expected on the page, opening the prompt to initiate a call when clicked.The link is also correctly stored in the repository as tel:+1234567890.Problem:When I reopen the dialog to edit the link, the hyperlink is stripped, and the text appears as plain text, losing the hyperlink functionality in the dialog.Interestingly, if I use tel:1234567890 (without the +), the link is preserved when reopening the dialog.Has anyone else experienced this issue or have any suggestions on how to resolve it?Thank you in advance for your help!Best regards,Aravind Yesugari

Hi All, In anticipation of the global rollout of Google's AI Mode, we'd like to understand how Adobe Analytics typically handles it, and whether we should set up custom rules.Attribution and Channel Classification How does traffic (entries and visits) from AI Mode currently show up in Marketing Channels? Does it appear as SEO, Direct or Other Referring Domains?are there consistent referring domains, query parameters or HTTP header patterns that help distinguish AI mode traffic from traditional Google search?Marketing Channel Rules Should we proactively set up or adjust our Marketing Channel processing rules to accurately capture and classify AI Mode traffic?If so, what rules would you suggest?Segmentation and ReportingFor reporting, how would you recommend segmenting AI Mode traffic vs regular Google search?Do you treat AI mode as a separate channel source altogether?Any other useful tips or tricks are greatly appreciated Thanks!

I’m trying to keep the entire <head> section within a Content Fragment, so I created a dedicated CF and included it in the content template. However, after saving and reopening, the CF is automatically moved from the <head> tag to the <body> tag.Before save,<!DOCTYPE html> <html data-qb-installed="true"> <head> <meta charset="utf-8" /> {{fragment id='ajo:ce84ac85-7f5b-4385-84cf-f3c850da8140' mode='inline'}} <header></header> <div>test</div> </body> </html> When I reopen the same,<!DOCTYPE html> <html data-qb-installed="true"> <head> <meta charset="utf-8" /> </head> <body class="is-html-mode" contenteditable="true"> {{fragment id='ajo:ce84ac85-7f5b-4385-84cf-f3c850da8140' mode='inline'}} <header></header> <div>test</div> </body> </html> The inserted Content Fragmen

Hi, I'm fairly new to scripting - I'm trying to include a my token inside of my script. However, the data isn't populating. Apologies if this has already been asked previously.   #set($equipmentName = ${my.equipment}) #set($WFID = ${my.WFID}) #set($urlBodyImage = "www.google.com/$WFID/body_image_$equipmentName") <a href="https://${urlBodyImage}"><img alt="Image" style="background-color: #ffffff; display: block; float: none; margin: 0px auto; -ms-interpolation-mode: bicubic; padding: 0px;"https://www.dummyimage.com/255x100" width="255" /></a> #end The output I'm seeing is - https://google.com/$WFID/body_image_$equipmentNameHow I want it to output - https://google.com/45689/body_image_iphone   Thanks!