Product Communities

Hi Community,I'm facing an issue while trying to create a Customer AI instance in Adobe Experience Platform.**Service Instance Name:** `New_customer`**Error Message:**> "You currently have insufficient days of data, and we need more days of data. Please check the dataset to ensure it meets the service instance configuration or modify the eligible population/timeframe for the service instance."> *(Error code: VALIDATION-407 NOT_ENOUGH_HISTORICAL_EVENT_DATA)***Details:**- The service instance is enabled, but the last run status shows as "Failed."- I suspect the issue is related to the dataset not having enough historical event data.- I'm using [briefly describe the dataset, e.g., web events, purchase history, etc.].- The scoring frequency is set to [e.g., daily/weekly].**Questions:**1. How many days of historical data are typically required for Customer AI to run successfully?2. Is there a way to adjust the eligible population or timeframe to bypass this error?3. Are there best pra

Hello, We encountered an error while deploying the Single Page Application built on the Adobe I/O runtime. Please refer to the following error message: ✔ Built 4 action(s) for 'commerce/backend-ui/1'✔ Building web assets for 'commerce/backend-ui/1'✔ Deployed 5 action(s) for 'commerce/backend-ui/1'✖ Deploying web assets for 'commerce/backend-ui/1'› Error: Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be › closed. If anyone else experiences this issue during deployment, please suggest

Can we set the format of a date field(standard or custom or Calc date field) to YYYY-MM-DDThh:mm:ss.fffZ on a report using advanced text mode? I see only below field formats available under advanced options. The one I am looking for is not available by default.  Can someone please advise on this?Currently we are trying this on a report the normal way, later we want to integrate AEM with Workfront to auto-populate this field from AEM. will there be any issue or impact later with this integration on this field formats? TIA! 

Hi, We’ve noticed something unusual regarding bot activity in Marketo and I’d like to check if others are seeing the same.In the past, certain click patterns were consistently flagged by Marketo as bot clicks. Recently, we’ve observed that the exact same type of activity is no longer being marked as bot activity, even though the behavior clearly looks automated. What’s more, we are seeing this with the same contacts where bot activity was previously recognized correctly, but is no longer flagged as such. Some of the unusual characteristics we see are:Operating system and IP address changing between clicks.Sometimes two opens for the same email: one recorded on Linux and another on Windows.The OS switching specifically between Linux desktop and Windows desktop.Page views being logged right after the clicks, which doesn’t seem typical for bots.Are others noticing this kind of behavior as well? Could this be the reason why Marketo is no longer able to flag this as bot activity?&

I'm trying to find a way to export a list of all active and inactive data sources. I've navigated to "Audience Data" then "Data Sources" within the UI, but I don't see an option to export the entities displayed there. Any guidance on how to do this would be greatly appreciated.

Hello, I am running a scenario that finds the latest update/Note on a project and posts a reply to that Note.Only when I test this, it takes over 20 minutes to process this module. If I change the ObjCode to PROJ and use the ProjectID it works fine, it's when I switch it to NOTE and point it towards the specific thread that I am getting a very long processing time. Any ideas out there?

Hi All, I'm not sure what is adding a meta tag to all pages based on that page's tags some, something like this:<meta name="keywords" content="Blogs,Workplace Security"> The problem is that, we are not adding this in our code, in fact we are overriding the head.html for all templates.This tag is only added on the AEMaaCS instances and not on local environments. Also, the tag is not inserted by JavaScript on the client side. Does anybody have any idea where to look for this?

Hello all, Is there a way to clean up the generated sitemap which is no longer required.We had sitemap generated for path /content/test/page1 and /content/test/page2 through sitemap scheduler.Later, we disabled the sitemap generation for /content/test/page2 by disabling "Generate Sitemap" checkbox on properties page. But the sitemap node(under var/sitemap) is still present. How to get rid of it.

Hi All,I would like to enable workflow in the Universal Editor. How can this be achieved?Also, regarding the Publish button in the Universal Editor:Does it respect AEM ACLs? For example, if a user does not have replication permissions, will the Publish button be disabled automatically?If not, what is the recommended way to ensure that authors can only publish pages via workflow (and not directly)?Thanks in advance! cc : @71132 

Hello,We have detected that, in some active campaigns in Adobe Campaign, the “end date” is automatically changed to 5 days after the “start date,” despite different “end dates” being specified.We have two campaigns:First one is being configured with start date=01/01/2020 and end date=06/01/2029, and changed its end date to 06/01/2020 (5 days after the start date)The same thing happened in another campaign. In this case: start date = 07/11/2022, end date = 31/12/2025, the end date was changed to 12/11/2025 (again, 5 days after the “start date”).This behavior hinders the proper execution of campaigns, since, at the user's request, we have configured a “typology rule” that only allows campaigns to be executed if the execution date is between the “start date” and the “end date.”Thanks in advance!Mostrar menos

 What product are you using?Adobe AnalyticsWhat area of the product are you using?ProjectsWhat are you trying to achieve?Restore deleted projectsWhat’s the problem or error?I would like to restore a deleted project, but it is not possibleWhat have you tried so far?Search for solution only. Also I have created a support ticket for this.Screenshot 

Hi Team,About 3 years ago, I created some nodes under /oak:index/cqPageLucene/indexRules/cq:Page/properties (such as locationtags, etc.). At that time, they worked fine on some sample/test pages, and I never faced issues like queries traversing more than 100,000 nodes.Since then, those properties were not used in real scenarios.Now, when I try to use those already indexed properties with more pages, I’m getting the error: “query traversed more than 100,000 nodes, hence query execution stopped.”To fix it, I tried reindexing by setting the reindex property to true, and it worked temporarily. However, after deployment, the same error reappears: “query traversed more than 100,000 nodes, hence query execution stopped.”Also, my code does not currently reference or include those indexes. need some help on what might be causing this errorThanks & RegardsVeera

I'm currently testing the performance of GraphQL queries in AEM. As part of the analysis using the Query Performance Analyzer, I'm attempting to capture the underlying JCR-SQL2 queries from the QueryStats section in the AEM System Console.However, for some of the GraphQL queries I successfully execute, I’m unable to find any corresponding JCR-SQL2 entries in the QueryStats. Instead, I consistently see a single query (red-marked on the ss) that appears unrelated to the specific query being executed:Can anyone help me understand why the actual JCR queries might not be showing up?Is it possible that certain GraphQL queries are resolved without triggering JCR-SQL2 under the hood?Any insights or guidance would be greatly appreciated — thank you in advance!   

Dear Community,Greetings!I am trying to send an uniqueID to the 3rd party system for sending the metadata. I need one attribute that is to be uniquely generated for each SMS sent via AJO journeys. Kindly suggest one attribute from the system schemas / datasets that would help me stitch this ID back to the message feedback event dataset to have a single view of the journey via queries or data distiller jobs. Sequence of events: 1. SMS received from 3rd party system to AJO (This contains the SMS information) (Dataset 1) 2. SMS delivered to the user and metadata (this contains the uniqueID) sent to 3rd party via AJO. (Message Feedback Dataset / Step Event Dataset stores the journey details) 3. 3rd party sends the metadata back to AJO (Dataset 3) I would need one unique ID to be used in the metadata within the SMS content to stitch back the information to the profile. Constraints:The only identity I am using is loyaltyID and can't use any other ident

I created a table in an Adaptative Form. This table is dynamic. So any number of rows can be added from 0 to 10. The table row is repeatable with these values. And when sent, is generating an array of empty elements. The row bind reference is, let's say, "/mytable/rows" rows: [  {},  {},  ...] I'd like to know what syntax has to be used in each of the column fields to bind them inside each element of the rows array.What I expect to achieve is: rows: [  { col1: "aaaa" },  { col1: "bbbb" },  ...] So far I've tried with:"col1"".col1""./col1""/col1" Does anyone knows the specific syntax to bind the field of a column inside this object? Thanks.

My customer has really advanced marketing consents rules. These has to be refreshed at least every 4h. Do you know if ex. 10 profile attributes might be included in Streaming Audience? Max number is not listed in docuhttps://experienceleague.adobe.com/en/docs/experience-platform/segmentation/methods/streaming-segmentation

I’m working with the Adobe Experience Platform (AEP) Salesforce out-of-the-box destination connector, and I noticed it only supports updates to Contact and Lead objects. Has anyone successfully extended this connector preferably using DestinationSDK of AEP (without introducing middle-layer systems) to push updates to other Salesforce standard or custom objects? If yes, what approach or workaround did you use?

Hello,We're encountering an issue with AEM-Target integration. Once content is targeted based on audience, viewing the page in preview or published mode results in the default content appearing blank—the section is not visible.Upon investigation, it seems this is happening due to the following class:<style id="at-makers-style" class="at-flicker-control">.mboxDefault { visibility: hidden; }</style>Should we make any changes to address this issue? Additionally, regarding permissions: I noticed users in the community have reported that the out-of-the-box groups “target-administrators” and “target-activity-authors” do not provide all necessary permissions. I am considering creating a new group with the required permissions for the following paths: `/content/campaign`, `/etc/cloudservices`, and `/etc/segmentation`. I plan to add the OOTB groups to this new group so that we don’t need to manually update the OOTB groups. For this implementation, we need to enable Test an

I have configured a scheduler in AEM6.5 and the idea is that it runs ONCE a night at 2AM@Designate(ocd = TagVerificationScheduledTask.Config.class)@Component(service = {Runnable.class})public class TagVerificationScheduledTask implements Runnable { @ObjectClassDefinition(name = "scheduled task that verifies tags in blog articles", description = "A scheduled task that verifies tags in blog articles") public @interface Config { @AttributeDefinition(name = "Cron-job expression. Default: run every night at 2:00 AM.") String scheduler_expression() default "0 0 2 * * ?"; The job runs on all three instances (one author and two publishers) and I want it to run on only one instance i.E. author.How can I configure that?O tried @Property(name="scheduler.runOn", value="SINGLE"); but it does not work. I also tried  @AttributeDefinition(name = "Run On") String scheduler_runOn() default "SINGLE"; but that also did not work.

Hello,    We are noticing in multiple sends that there are thousands of people not being sent emails. They qualify for the campaign and then nothing happens in their activity log to show why they weren't sent. We used query book to try to see if they reached communication limits since I do not know of an easy way to pull that report in marketo (maybe there is one that I don't know of) and we did not see any of them had reached communication limits. What other things have I not thought of? What else can we check to find out why they are qualifying but being sent email with no activity log records?   Thanks!

It would be nice to see all my open proofs and what state they are in (like who opened/commented/approved) from the home dashboard without having to go into every project via multiple clicks to get there. I am usually the proof owner and sometimes it's hard with all the emails to keep track of which proofs I can move on. Is this a thing? Either for the home page or somewhere else? I'm not an admin so i don't have any access to make big changes or pull reports and such. I guess if y'all have a solution that requires an admin to pull I may be able to get one to help me. Open to any/all suggestions!

I need some assistance wrapping my head around the Upstream concept related to published and Republished libraries. I had a couple failed publishes to Prod and had to rollback / republish a known good library.  How can I get back to that point to build a new release candidate?  I don't want what's in the failed publishes to be considered in the new build. Thanks for ideas and suggestions.

Hi -  I'm currently working on a nurture targeting MQLs who have stopped responding to our BDRs. The emails will come from their BDR, but we are having a hard time filling out the From name and the signature. We have an sfdc custom object that accurately pulls in the contact's BDR email address (so reply-to and sender email is accurate) but we do not have a reliable field to pull in the contact's BDR Owner's name (From Name). Does anyone have a velocity script to pull in the first and last name from the email address field? The structure of our BDRs emails is as follows: john.smith@company.com So in an ideal state the velocity script would pull in the first and last name like: John Smith Thanks!

I'm currently working with Universal Editor in EDS and I have a question regarding the Title Default Content block/component.I would like to add additional properties (e.g., subtitle, style options, custom attributes) to the Title Default Content so that they can be configured via the Universal Editor.Where to add the JavaScript code to enable or register additional properties for this block?  

I attended the Workfront Skills Exchange virtual event and noticed during a demo, the home dashboard looked different from what I see when I log in. Is this a beta version or do we need to upgrade? Is this Workfront Fusion home dashboard? I've attached a screenshot for reference. Thanks!