Product Communities

Hi all,  I have some irregular data from Sep 17 (JST) and I think that is caused from the attached issue (https://status.adobe.com/).The issue shows that "The Adobe engineering team reverted the data collection performance optimization change at 11:00 UTC on September 18, which prevented further unexpected values in Analysis Workspace reporting. " But I got some irregular data today (report suite and datafeed). The irregular data looks like only post-operated data and non-post data is good for me (that is, evar1 is good, but post-evar1 is not good). Does anyone have the same problem?   

I created two Rules in Data Collection. One first one fires when a video starts playing (Video Start). This is event 50. The second one fires when the video finishes playing (Video Finished). This is event 54.When testing, I noticed in the interact call for Video Finished/event 54, both event 50 and event 54 have a value of 1.  In the Video Finished rule, in the Web SDK Update Variable action, I only put a "1" on event 54. I left event 50 blank. I did not check the Clear existing value checkbox although I did try checking it and it didn't make a difference.  I'm concerned about the data/reporting for this event. Why does event 50 have a value (1) even though I didn't enter this value in the update variable action, and how can I remove it?

When I have a requested issue come into the "Intake column" of my board I move it to the "In Progress" column.  Once converted to a project, I disconnect from the request project and connect to the live project to complete.  Once I do that, it duplicates the issue and puts one back in the Intake Column.

Hi, We have a requirement where we need to migrate the custom asset workflow from on-prem to AEM as a Cloud. I explore the utility " GitHub - adobe/aem-cloud-migration" but when I executed the same it gave me below errorIt will be helpful if anyone has tried this utility and can share step by step guide.  TIA.

Assume I have the following setup:Two sites with both english and french content pages /content/siteAAA/language-masters/en/content/siteAAA/language-masters/fr /content/siteBBB/language-masters/en/content/siteBBB/language-masters/fr Site AAA was created first and all my page templates are defined in its conf folder. E.g./conf/siteAAA/settings/wcm/templates/best-productNow I also want to use the exact same page templates for Site BBBFirst challenge: how to make the variation language-aware In my "best-product"  page template, I have configured two experience fragments, one for the header and one for the footer. The path to include this from the page template is pointing to the english version/content/experience-fragments/siteAAA/language_masters/en/site/header/masterNow, both english and french pages using this best-product page template show only the english header XF/content/siteAAA/language-masters/en/buy-this/content/siteAAA/language-masters/fr/buy-thisBut m

When we search for a product related to our client's website, we receive options through Google's AI mode. When the AI presents links related to our client's site, we click on one and are navigated to the site. If an order is placed, this conversion is currently attributed to the 'Organic' channel. However, when users click on those AI-generated answers in Google search, the referrer only shows as google.com. Could anyone suggest how we can distinguish between 'AI overview' clicks and standard search clicks? Instead of attributing this traffic to 'Organic,' is there a way to attribute it specifically to 'AI Mode clicks'?

📢 🇮🇳 New AEM - India User Group Event coming up in just a few weeks!Join @Arko Mukherjee, @divanshug , and @Pranay Rajput for their upcoming user group meeting, "Cloud Manager Unlocked: Behind-the-Scenes & Game-Changing Features for AEM Teams." They will explore behind-the-scenes architecture, new features, and real-world patterns to help your team deliver faster, safer, and smarter results.Details: Wednesday, October 29 @ 5pm ISTLocation: VirtualRSVP: https://aem-augs.adobe.com/aemug-india-chapter/

Join Adobe Champions @vengadesh66  , @divanshug, and @aanchal-sikka for an interactive Adobe User Group session where we unpack the end-to-end content supply chain. In this session, we’ll explore real-world use cases and walk through the complete journey of content — from authoring and collaboration to management, distribution, and performance tracking.   We’ll cover the key tools and integrations that make the supply chain seamless, including: Content planning and creation workflows Asset management and approvals Automation and governance in content operations Delivery across channels with speed and scale Insights and optimisation for continuous improvement   Whether you’re a marketer, developer, or architect, this session will give you a practical view of how to orchestrate a modern content supply chain using Adobe solutions. Expect examples, and open office hours Q&A to dive deep into your own challenges.   Register here: https://ae

Hi, has anyone had any issues that prevent the custom HTML presenting for some returning visitors. It is working for me but not for our website developer. I'm checking their browser, making sure they are not incognito and if they have ever had the custom HTML. they have previously submitted 3 forms, so they should be adequately cookied. thanks

In my website , I see a race condition rarely when the user land on first load rarely i could see my web sdk page load rule is not triggering. So i created an rule checking whether the acdl, ecid and one trust is available and emitting an acdl event on its availability. But this rule checking throws a timeout error on a race condition first page load where it records a unique visitor but not the pageview.We are triggering that checking rule on acdl event pageloaded, but also throwing race condition and says custom code has been time out.Any help how this can be fixed.Note : Will this be caused as when acdl is pushed before launch library is not readyplease advise  

We are seeing a rise in 'generic android device' within Mobile Device in Analytics.And a decline on knowing the actual device make and model.Have Android devices stopped sharing the info to identify this, like Apple?Or is there some kind of issue.

RTCDP profile collapse due to shared devices represent some of the most complex challenges in the fields of Analytics and Personalization. Virtually every business leveraging digital platforms for personalization had to confront this issue at some stage. In simple terms, profile collapse occurs when two different users share the same device to browse a website—for example, family members at home or colleagues on a common office computer. Since both sessions generate the same ECID, the RTCDP identity graph links their profiles together. As a result, personalization content meant for one user may be incorrectly shown to the other. Here are a few examples of how profile mix-ups can lead to the wrong content being shown to users: A wife sees credit card offers meant for her husband. You start seeing hotel deals for a destination your colleague booked a flight to.          Adobe has introduced few workarounds to address this challenge, though each comes with its o

Hi There, We have created a Custom Job Queue Configuration for a workflow model to control parallelism. However the workflow model has been created on Several instances using Workflow Model page, hence how do I get a topic name for that workflow model so that it binds to customized Job Queue Configuration. For example if Workflow Model name is ABC-Model then I used topic name as following  "var/workflow/models/ABC-Model","com/adobe/granite/workflow/job/var/workflow/models/ABC-Model/jcr_content/model","com/adobe/granite/workflow/job/var/workflow/models/ABC-Model" However it is not taking up custom job configuration while running, and there is no way I can find exact topic name. We just know that model is available as var/workflow/models/ABC-Model Any Help is appreciated

We’re excited to announce the early access launch of our all-new Dynamic Media Video Player – a faster, smarter, and more accessible upgrade to our existing player. Reimagined from the ground up, this next-gen player is built to deliver a premium viewing experience while giving your brand the performance edge it deserves. We’re inviting select customers to join our VIP Early Access Program! What’s New? Blazing Fast Performance Our new lightweight player drastically reduces load times, keeping your site snappy and responsive – no matter the connection speed. We have noticed almost 20% reduction in load time and 55-65% reduction in LCP.     .                                Savings of 70% bytes served for player images and 40% for player JS Adaptive Streaming for Seamless Playback Comes with full adaptive bitrate streaming support through which the player dynamically adjusts video quality based

Hi, We have many security/groups created under PR and PN node, and we have added many users into those groups manually under both nodes. This is under use from many years, and also currently we are utilizing this for adding/removing people, but from past week we are facing a issue. We created a new group and checked same thing occurred. Issue description: The users are getting removed from the PN instance frequently. The created group is present but the users are getting vanished. This is creating a huge impact.But its working as expected on PR instance. So, please help regarding this. Thanks,Shreyas.  

My company was migrated to Adobe Admin Console this past February. I am positive I had the ability to delete user accounts from our Workfront environment, at least until this morning. I had a counterpart add a new user but entered a misspelled email address. She re-entered the user into the Workfront user system with the proper email address and renamed the first incorrect account as "Delete lastname". When we both try to click on "permanantly delete" we get an error message the says: ERROR User deletion is not available. If you want to delete users please useAdobe IMS instead.The first incorrect account is not represented in the Admin Console. I reactivated the account and still see no way to "delete" just remove, which puts me in the same situation.I contacted support and was told this is all expected behaviour. So if we mistype an email address we just collect a group of "deactivated" user accounts that we can not delete from our systems like an Admin might want to do?Has anyone els

Hello community,I am currently exploring the use of the Photoshop API and I have a few questions regarding its capabilities and possible integrations:Integration with AEM AssetsCan the Photoshop API directly access a file stored in AEM Assets for processing, or is it required to make the file available through a public URL or store it in a storage service such as S3, Azure, or Dropbox before processing?Editing PSD filesIs it possible to perform multiple edits on the same PSD file (for example: text replacement, updating Smart Object images, applying adjustments) and only save/export the final result at the end?Or does each change require a full cycle: download PSD → modification → upload again → new request for the next change?Exporting with multiple artboardsDoes the API allow exporting multiple images (e.g., JPGs) in a single request, based on the different artboards within the same PSD file?I’d like to clarify these points to better evaluate the architecture for integrating AEM with

Hi everyone! I just realized that we can't use custom tokens {{my.*}} in the Design Studio tab. I have over 200 forms in that section, and I need to add a field and a label to each one. What's the best way to do this, besides manually editing each form one by one? Thanks!

Hi, we are experiencing issues with one form that sometimes and to some users returns "Submission failed, please try again” error. I checked this blog and could not find two forms on the page. The website with the form is here: https://conscia.com/se/event/hur-bygger-vi-framtidens-datacenter-2/ The issue appears randomly to only some users (different browsers, different OS) and there is no pattern that we could identify. We have multiple other Marketo forms across the website, but the issue is present only on this form. We opened the ticket with support, but they have not come back to us yet. In case someone has any hints on what could be the cause of this error,  we would be very thankful to know. Thank you, Matjaž 

I have and AEM Designer built form. I can add row instances.  What I need is in each row I want to include a check box and another button else where of the form. And when I click this button It will refer to checked boxes in rows and perform tasks such as delete that instance or include a new instance below etc. Do you have any idea how we can do that?  

Hello Community,We have an AEM Target integration currently in place, and our API integration is configured with both the default and project workspaces, with both Approver and Editor access assigned. The issue lies with the API integration: we are able to successfully export the XF to the project-specific workspace in Target, but we are having trouble pulling audiences from Target.At present, we can sync audiences from the default workspace in Target, but we are unable to pull audiences from the project workspace. On the AEM side, we do not have any configuration that allows us to pull from a specific workspace, other than the API integration—where, ideally, we should be able to specify the workspace. Currently, it is configured to use the project workspace.Has anyone tried pulling audiences from Target’s project workspace? We are using a premium Target account, which should have the capability to access audiences from the project workspace. Can someone advise what access is required

Hi Everyone, In Aem 6.5 we had bulk editor which helps to update the existing page properties in bulk via import and export tsv file. However this feature is deprecated in AEMAACS.   Is there any other alternative OOTB way to achieve the same ( this is specifically for AEM sites) ?   Thanks  

Hi Team, We are using PDF Viewer Component on AEM Cloud service.There we also have used the config org.apache.sling.caconfig.impl.override.OsgiConfigurationOverrideProvider~pdf-viewer.cfg.json where we add PDF Client ID that we created from link https://acrobatservices.adobe.com/dc-integration-creation-app-cdn/main.html Now, the issue is I need different Client ID's per domain to make the component working on all the Author and Publisher environment, so I need to create 6 Client ID's which is also create 6 projects in Developer Console, so is there any way where we can use the same client ID for all environments Author and Publish instance. Thanks,SD