Product Communities

Contributors: @deekshapai   Tame the chaos: Let user data tell you which bug to squash first!   In a world where digital experience defines customer satisfaction, addressing product issues quickly and efficiently is more important than ever. Traditional ticket or bug prioritization methods often rely on internal assessments or predefined severity levels. But what if we could prioritize issues based on how users actually interact with your website? This blog explores how integrating web analytics data with customer grievance systems can redefine the way you approach ticket management—by aligning issue resolution with real user impact.   Why Rethink Ticket Prioritization? Most ticketing systems—while great at tracking and assigning issues—don't tell you how a specific bug affects end users in real time. Imagine a minor visual glitch on a checkout page that's causing a 20% drop in conversions. Traditional prioritization might place it low on the list. But to the busine

I am attempting to filter out bundles that do not include a certain data point. Right now I have {{sort(71.body.data; "desc"; "entryDate")}}To get the most recent update, but I only need the most recent update posted by a specific user. As you can see below, I have one bundle with many data sets. I only need to pull the data sets that include a specific owner.id. Is this possible in a Set Variable or other module?  Thank you in advance 

Hello all,  in a workflow I need to use Data extraction activity and then attach the file extracted in Data extraction activity to Alert activty and send email notification......please help me how can i achieve this.............. @_manoj_kumar_@parthasarathy 

I'm working on a custom block that would accept multifield properties. I'm currently using list but won't work on my end. Is there any correct approach for this?{ "id": "product-list", "fields": [ { "component": "text", "name": "headingText", "label": "Heading Text" }, { "component": "list", "name": "contentFragmentItems", "label": "Content Fragment Items", "fields": [ { "component": "aem-content-fragment", "name": "contentFragmentReference", "label": "Content Fragment Path" }, { "component": "text", "name": "linkText", "label": "Button Text" }, { "component": "aem-content", "name": "link", "label": "Link Path" } ] } ] }code?

HI All,Here are few open questions that I need answers from. I have check the adobe documentation for these but not able to get a solid answer.Below answers are based on research but need confirmation or corrections for it.1. Delete a dataflow run for a dataflow?Ans - Only dataflow deletion available, We cannot delete a Dataflow Run2. Can we activate same audiences to a single dataflow? with after segment eval feature?Ans - NO segment id cannot be same if we want to activate.3. No of dataflow runs we can create for a single dataflow? Ans -  Any number, No upper limit4. What are the limitation for connections, dataflows, dataflow runs in AEP per sandbox?Ans -Connections -100 - soft limitDataflows - 250 - soft limitDataflow Runs - No upper LimitLet me know if the above answers have any corrections

We are following the instructions here to set the identity name space for our mobile app: https://experienceleague.adobe.com/en/docs/platform-learn/implement-mobile-sdk/app-implementation/identity. But I am unable to verify it in adobe assurance and no identifies are coming through. Has anyone run into this issue before? Do you happen to know what I might be missing?

Hi,On this page it says that Weather Company data is available only for the US: https://experienceleague.adobe.com/en/docs/experience-platform/datastreams/data-enrichment/weatherHowever, the "Weather Company Data API Common Usage Guide" mentions that many countries are supported (though not for all APIs). This makes me wonder if the integration documentation might be outdated.Does anyone know if it’s possible to get Weather Company data for Canada through Adobe, or is the US truly the only supported region?Thank you!

 is there a way to disable data flow partially, meaning that fine to process the data to data lake, but not to profile store.  source connector is httpapi, target dataset is profile enabled.

I need to re-create a very detailed project status report in Workfront. Currently the status report is in an excel document. I'd like to upload all the status report information (columns and rows) into Workfront, so the entire team can go to one place to view and update it. Having the status report outside of Workfront makes our team look in two different places for statuses.  The project owner will manually update the status report several times a week. The fields within Workfront need to be editable.  I'd like to be able to import the excel spreadsheet into Workfront without having to manually create it. Basically, I need Workfront to act like an excel spreadsheet. How do I do this?

Hello All,Hoping someone can assist, I need to combine 5 fields into one column on a report but I need the outputs to display on separate rows.These are the fields names:ccoInclusionName1ccoInclusionName2ccoInclusionName3ccoInclusionName4ccoInclusionName5I have made a start but struggling to add the other fields and I can't find the correct syntax for the separate row break.If someone can assist me with completing this, it would be a big help.column.17.displayname=Inclusion Namecolumn.17.linkedname=directcolumn.17.namekey=ccoInclusionName1column.17.querysort=DE:ccoInclusionName1column.17.sharecol=truecolumn.17.textmode=truecolumn.17.valuefield=ccoInclusionName1column.17.valueformat=customDataLabelsAsStringcolumn.18.linkedname=directcolumn.18.namekey=ccoInclusionName2column.18.querysort=DE:ccoInclusionName2column.18.textmode=truecolumn.18.valuefield=ccoInclusionName2column.18.valueformat=customDataLabelsAsStringMany thanks,

I have a couple multi-select fields that I need to create reports for. I found this documentation- https://experienceleague.adobe.com/en/docs/workfront/using/reporting/reports/custom-view-samples/chart-report-by-multi-select-custom-field which notes that "Rather than building a chart using a multi-select custom field, we recommend that you create separate fields for each option of a multi-select custom field." This may be a good option for the reporting that I need, but I'm not sure how this set up for a multi-select field would look in the request form. The only thing I came up with was to have the multi select field as a separate custom form section and the multi-select field selections show in the custom form section, example shown below:This would not be very user intuitive in the custom form, so I'm wondering if anyone has any other ideas on this multi-select field options set up as separate custom fields. Thanks . 

Hi,I am trying to build a workfront report that Pulls in List of Projects that are in Planning Status and None of the underlying Task is started yet, i.e all Tasks on such Project should be in New Status. Appreciate the help

I've got a project report that I want to include when the next Partner Proof is. I can get it to work using the specific task name like "Partner Proof 1" using the code below. Is there a way to code it so it pulls in any task that includes "Partner Proof" as part of the name (so, Partner Proof 1, Partner Proof 2, etc.)?  displayname=Partner Proof 1 listdelimiter=<p> listmethod=nested(tasks).lists shortview=true type=iterate valueexpression=IFIN({name},"Partner Proof 1",{plannedCompletionDate},"") valueformat=HTML

Has anyone found a good way to report on Project Template Updates? Since there is no update stream, not sure if it is possible to see when a field or assignment has been updated on a template task? My next step is seeing if Data Connect can offer any insight, but wanted to check in Workfront reporting offered any solutions. Thanks! 

Hi Team, We've been working on fetching data from a report via the Workfront API, but have encountered some challenges. Here's a breakdown of the situation: API Endpoint 1:Endpoint:   https://domain.my.workfront.com/attask/api/v15.0/report/search?ID=65d8d1ac001xxxxxxxxxxxx&fields=*,definition​   Response:  { "data": { "ID": "65d8d1ac001", "name": "Tracking ID 2024", "objCode": "PTLSEC", ::::: "customerID": "57212cda00a5431b1234567", "defaultTab": "C", "description": "This report shows a summary of all the Tracking IDs requests and their respective CIDs", "filterID": "65d8d1ac00122967d6705b3c457c3947", "uiObjCode": "OPTASK", "viewID": "65d8d1ac0012296543a71986de77c04d" ::::: } }   Issue: The data retrieved from this endpoint only provides metadata about the report, rather than the actual data it contains. API Endpoint 2:Endpoint:  https://domain.my.workfront.com/attask/api/v15.0/issue/search?customerID=5

Hi Community, Can anybody share a good adoption report for users besides the login update, which is just a snapshot in time, but more something that increased or decreased over time?I used the Workfront Usage Blueprint, but this one is also just a snapshot and not really a good evaluation of the current user adoption compared to e.g. last year.Thank you in advance!

I have a Report that some users are working from with a number of free text fields. Some of these fields contain long free text lists where other rows remain closely spaced. Is there some coding we can use to have the individual rows/fields become scrollable/collapsible?  

Dear Team I couldnt attend the webinar session on Target 'Leveraging Adobe Target AI for Optimization Excellence and Scale' It happened on below dateDate: Thursday, September 18, 2025Time: 8:00 am PDT Can i get recording link for the same?Thanks

Hi Team, Quick question - I created a test landing page template and created a table in the template. Then it was visible in the inherited landing page. Just for testing, I removed the table in the template and replaced it with div class. But the changes were not reflected in the landing page. is it because of the table being replaced by the div in the template? any ideas / suggestions please?Thanks!

知っている方がいたら教えてください。   サンドボックスの環境で、1つのキャンペーンを作成しました。 特定の行動をした人がいた場合、自分にメールが来るように設定したのですが、そのメールが届きません。 履歴を見ると、メールが届いた履歴になっていますが、実際には届いていません。 サンドボックス環境では、メールは届かないのでしょうか。 それとも、キャンペーンの何かが間違っているのでしょうか。   Translated by Google Translate: If anyone knows, please let me know. I created a campaign in a sandbox environment. I set it up so that I would receive an email if someone took a certain action, but I haven't received the email. When I look at the history, it shows that the email was received, but it never actually arrived. Are emails not delivered in a sandbox environment? Or is there something wrong with the campaign?

Is there a way to either add an alert when the number of API requests go above a certain threshold or to periodically request this information through an API to create the alert externally? Basically, we'd need the "today's" data from this page:   Thanks 

Hi @parthasarathy Kindly help me to understand below points in the Adobe campaign classic List activity, I tried refering document, but not able to understand. 1. In Save type:i. What does “Create or use a list with its own table” mean?If I check this option, the list type saved is List.If I uncheck this option, the list type saved is Group.What difference does this make? 2. In Database used for storing the list table, there are below options:i. Adobe Campaign databaseii. Database of targeting dimensionsiii. Share with ACS Kindly help me to understand the above points. 

Hi,cc @kautuk_sahni I am unable to read the environment and secret variables from AEM cloud in my OSGI config (ui.config/src/main/content/jcr_root/apps/proj/osgiconfig/config.author.dev/com.proj.service.impl.ServiceImpl.config.cfg.json){ "apiUrl": "$[env:EFIX_BACKEND_URL;default=https://some.value.foo/bar]", "secretKey": "$[secret:EFIX_BACKEND_USER]", "secretVal": "$[secret:EFIX_BACKEND_PASSWORD]", "timeout:Integer":1000 } We have the environment and secret variables from AEM cloud author as below:Am i missing something? 

I'm getting daily notifications from our integrations, there's always a Web Services Error notification, however, I'm curious in why it is always shown at 4am. Does this mean that it logs all errors from previous day and show them in the next morning?