Solved

Hi everyone,I am beginning to create new email templates from the starter templates Marketo provides. I started with Limon, Skeleton and Snow Bunny. After I edited them to change colors/logo/overall branding, I sent tests to several of my accounts for rendering. They all render fine in Outlook and on the desktop email site. Limon and Snow Bunny incorporate background images with copy and buttons on top of them. These are not rendering on my phone (Android using Gmail app). They do show on my coworkers phone (Apple using mail app).Has anyone else come across this issue? Is there a fix for the background images to appear across all platforms?ThanksHeather

Hi Team,Is there any utility to check the data model available in the instance. We need to check what all links are there in schema's in that complete data model.Regards,Vipin Mittal

Hi All,I'm looking to extend the delivery schema.I've been able to do that fine, but I'd like to be able to add javascript Tags in the input form of the new field and make the tags execute. E.g. like the subject field supports <%= recipient.firstName %> and replaces the tag with the recipient's first name value.I've created a new string field on the delivery schema, but when I add a javascript tag like the above, it doesn't execute - it just shows the tag as a string.Any ideas how to make the js tags execute?ThanksDavid

Hi All,I am implementing a hybrid hosted model for one of a client. Application servers would be withing clients environment and adobe would be hosting the message center and mta/inMail. Architecture is as below. As you can see in the below diagram, there are 4 on prem server( 2 web and 2 app). Want to know what services would be enabled/disabled in the web & app servers? And what ports ( apart from 80,443 and DB port) to open on both the servers+Load Balancer?ThanksHimanshu

I have a bunch of workflows within a campaign that needs the date changed every time. I would run DaysAgo() but this person needs to be able to also search any customer date range.I know I can use a JS activity to set the dates and call it into the activity like this.vars.myDateOnOrAfter = "2019-04-04T12:00:00Z";vars.myDateOnOrBefore = "2019-04-14T12:00:00Z";Can anyone confirm the correct syntax to set these dates in the properties of Campaign in the XML?I tried this and it didn't see my variables. <variables vars.myDateOnOrAfter="2019-04-04T12:00:00Z" vars.myDateOnOrBefore="2019-04-14T12:00:00Z"/>

we have a requirement  to access a database through a webserver JNDI connection using spring framework

Hello!Could you please help: how can I set up advertising target in Adobe Analytics (or advise another module) to see the results of using paid campaigns (like Google AdWords, Yandex.Direct)? Thanks!Ilya

Hi Experts,Do you have any idea on how to prevent or avoid the fraud submitting?A "helpful" or "Not Helpful" buttons are tracked in our content pages.If user clicks "HELPFUL", event1 will be fired, "Not Helpful" will fire event2 in "Other Click" type.Recently, we've noticed plenty of fraud data in the report, more than 10K "Yes" to 1 document (e.g. ID:FAQ000001) per day, same document could get another 10K "No" in another day, from same IP.But in fact, the "Vote" function has been disabled in front-end in that document (FAQ000001).So, do you have any idea how this is happened and how to avoid this issue?I asked to the Development team, they told me, if the events are fired and transfered to Adobe Server, the counts will be added.SURE I understand this, but they also said they cannot control what send to Adobe Server.So I am asking your help on this.Thanks in advance.H

Hello All, With only having the Adobe Analytics solution, am I able to track basic Video Events on my website (ex. Video Start, Video Pause, Video Complete)? Or do I need the additional Adobe solutions (Heartbeats) in order to do this? Thanks, J

I'm attempting to modify an existing "Email Template - Basic" template in order to make the Logo Image with white background at the top editable/deletable in the attached code from the email template.I can "Clear Content" of this particular section, but there is still a white bar that appears above the next piece of content below it, because I can't truly delete it right now.I would appreciate any help, thanks!

Hello,we have global communication limits in place (see Admin section) but I would like to bypass those communication limits for a one-off announcement.However1- I cannot make my email operational because we wouldn't be GDPR compliant2- I cannot change my global communication limits for a limited period of time because this would allow other emails to be sentIs it possible? I know how to do that for a smart campaign but I don't see where the option is for Email Marketing programs.ThanksCécile @ Talend

Hi! I'm pretty new to Adobe Campaing and the client I'm working with have the Classic version. I'mlooking for ways to include custom fields into the URL of the images/buttons in the email marketing that are filled in the launch time. I was able to find how to include the audience segments name in the URL, but still couldn't find how to include the campaign name and the launch date as a variable of the URL. For example: www.companyname.com/campaign/&utm_campaign=<campaign_name>_DT<launch_date>I know this must be simple, but since I can't find anywhere, I'm asking for your help.

Hello everybody,I am struggling with one specific aspect of GDPR: Do I need to present an opt-in checkbox to persons who are already subscribed to my list?Some additional thoughts around that question: I understand that I should not display an opt-in checkbox that is already pre-checked for consent. Definitely not in the EU, but most likely also not in the US (is that true?). Which means I have to disable form pre-fill for that field. So if I present the box, it needs to be unchecked. If a person submits the form with the opt-in box unchecked, I have to unsubscribe them, right? Now I have the strong feeling that many persons who submit the form with unchecked box actually did not intend to become unsubscribed.In that scenario - an email send to already subscribed persons, where the link on the email points to a landing page with a form - can I hide the opt in box? In the US? In the EU? I have googled this issue for quite a while and also read a lot of instructions here, but I haven't f

Hi There,I am aware that there is a 50k limit on classifications when uploading a file via the web site - does anybody know if there is a limit for files that are uploaded via ftp? I have hoping to upload somewhere between 400k and 500k rows.ThanksDave

I am trying to call a template with multiple values (as shown below)<template data-sly-template.hero="${ @ container,bgImage,props }">     <div class="${container}" style="background-image: url('${bgImage}');">          <text>props.title</text>     </div></template><sly data-sly-call="${hero @ container='web-container',                                                        bgImage=properties.bannerImage,                                                       props=properties}" />The 'container' and 'props' paraemeters are rendering correctly; however bgImage is not rendering at all.Example of Output:<div class="web-container" sytle="background: url('');">     <text>My Title</text></div>When I try to print ${properties.bannerImage} I am able to render it "/some/path/to/file.jpeg"Is this a bug or am I doing something wrong?

I followed the below URL to setup event provider on Adobe I/O for AEM site events. Getting Started When i tried to create the second integration, i can't find the event provider of my AEM site to show up in experience cloudThanksJason

Hi,I've published a library to production and want to remove it again, is that possible?-Robert

Hi Team,I am unable to view the batch events in message center node. The Real time Events schema is present which is capturing rt triggers however I want to see the status of batch events.Can you please help.

Hi,We are trying to add the special characters in SMS but these characters automatically gets converted to some random characters.For e.g. "$" sign used in SMS gets converted to "?" when delivered. The SMS looks fine in adobe campaign preview.

Hi All,I have seen few documents on how to use Spring MVC with AEM , but could not find anything on how to integrate Spring Boot with AEM. Can Spring Boot be used with AEM ? if yes can you please share some useful links on how to do it.

Hello,We are facing the following issue in the tracking logs,the browser name and operating system are not populating correctly, we have opened the mail and links in Chrome and Windows 10, but below is the data we got its populating firefox- windows XP for Open and Any other email Click Chrome - Windows NTIs there anything we have to update in userAgent schema?Please help us on this. Thanks in Advance

what is this device ID in Subscriber Application?Where can i find this in my mobile phone?Regards.

Kind of a dumb questions but my IT team is asking for this.We send a lot of emails internally with Marketo. We got a new spam filter and all our Marketo emails no have Marketing in front of the subject line now. Many of the emails we send internal come from our CEO. Our IT team needs to add the domain but needs to know where the actual email domain they come from is. We have our DKIM and SPF setup but what’s the actual domain the emails come from?Thanks

While querying data set we are getting out of memory error while viewing report on browser.Please find the attached screenshot of the error.  Kindly help in resolving this issue.

Hi,We have to transfer a file from Adove Campaign v6 to an external SFTP using private-public key and passphrase combination. We cannot use the SFTP connecter available in Adobe Campaign. We tried writing some curl commands in the shell script, but nothing worked.Has anyone done any such implementation?Thanks,Subhajit