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Data feed fails some days. I am using it to feed some important reports.Why is it so unreliable.Can helpdesk help me. Thanks.

The experience on our site is if you add a product to your cart it takes you directly to the cart page.  The scAdd event fires on the cart page in the global events area.  The only s.products we are capturing on the cart page is the one that is added to cart (currently).  We are looking to change where all of the items on the cart page will populate the s.products and configure our scView event.  With our current experience where you go directly to cart after adding to cart,  the scAdd event would fire globally but also allocate a scAdd to existing items in cart (duplication of scAdd).  Is it possible to populate the scAdd event in the s.product string or can you only populate in the global events?  

I have a client that is running an out dated s code version with a channel manager plugin that is not supported. While the plugin does still capture the campaign id, it doesn't parse the contents of it into the correct evars.What I am wondering is if we add additional parameters to the query string as below, can we use processing rules to parse those values into an evar?As an example the query string might be:?cmpid=test&cmreferrer=Google&cmsource=Paid&cmmedium=PPC&cmcontent=BrandedWhat we'd like to happen is to have:cmpid=test stored as campaign first/lastcmreferrer stored in evar 48cmsource stored in evar 49cmmedium stored in evar 50cmcontent stored in evar 51.Is accomplishing this with only processing rules possible, or do we need to use java script to parse them?Thanks!

When buying something we have different channels for product type. These channels are identifiable through pageName. I wanna know how many ScAdds and Purchases were made for each product type. I was confused when looking at Pages report and applying purchase and ScAdd metrics and comparing this report to Key Metrics report with the same metrics but with Segment applied that based on visit is defined as: pageName contains product type Id. I get completely different figures. The one with the segment is way higher as the one from the Pages report. I have to add that when events ScAdd and Purchase are fired, the requests do NOT contain the product type information in page name. Are the metrics in Pages report on hit level?

Hello,I've created a Dashboard but i want other users to be able to edit and save on the same dashboard (and not "save as").How can i do this?thanks in advance,Filipa

Which are there the ways to send user based cookie information from pre-survey or exit questionary to Adobe Analytics, so thatwe could analyse (in a certain way responded) target groups later from Adobe Analytics. e.g. if they answered, the consider buying product > did they?= Using the same cookie= So, that the sessions won't break (we could see the real behavioral funnel)Thanks.

Hi there,I've been curious for a while now about the exit links report and how this works with multi-tab browsing. My question is - if an external (exit) link click opens a new window or tab, is this counted as an exit (as technically you remain on the site in another tab) - or would I have to create a custom exit links variable to track this?ThanksToby

hi there,I have a question to the pro´s. I would like to send a report to an user. This report should contain two or more analyses. How can I join  e.g. a visit report and a page report the way that I have to send only one document to the respective user?Ideas very welcome Cheers, Juergen

In an ongoing effort to address some of the more common issues asked by users to Customer Care, we have identified the following question as one that many users may find valuable:What are some troubleshooting resources I can use for Report Builder?

Good day, we are developers and we got task from our client to install Omniture analytics. We don't have access to cloud manager. 1) Question about parameter "TRACKING-SERVER"There are 3 servers:s.trackingServer="jexnerinc.112.2o7.net";s.trackingServer="janexnerinc.d1.sc.omtrdc.net";s.trackingServer="om.jan-exner.de";Can we choose anyone or they have differences? 2) Question about parameter "SECURE-TRACKING-SERVER"We don't know about using ssl in project, should we write in it?  How can we  know it?

I have a scenario that eVar has to be persisted to next page. But i am not sure how to configure eVar, event and use it for my scenario. Here is the detail1. I have calcualtePage, user has the ability to enter values and choose whether netpay or cross pay and they can click calculate button [ here i want to capture Calculate button click along with netpay or corsspay selection]. After user click calculate, this will lead to another page called record2. In Record page user can click record button. This will save calculated value. [ here i need to capture record button click].The requirement is how many time user click calculate button and choose netpay or crosspay ( I was able to achieve that, calculate click is pagename and netpay or crosspay is stored in prop29). Another requirement is how many time user click record button and list based on netpay or cross pay( here netpay or cross pay is in previous screen, so i was thinking i can set eVar29 = crosspay or netpay in previous screen a

Hey everyone. The organization I work for is interested in tracking impressions through s.products. We've got a pretty successful system set up, and it works, but the values in s.products get to be so long (mostly because they want the page title included in he merchandising eVar). I was wondering if anyone had any advice or examples on how to implement dynamic variables with the products variable and a merchandising eVar. (My main reference on dynamic variables: http://blogs.adobe.com/digitalmarketing/analytics/trimming-the-fat-with-dynamic-variables/)Here's the general format of one of our products values: ;shortstring--shortstring;;;;eVar49=shortstring--shortstring--pageName--shortstring--prop3This is somewhat OK for pages like our homepage that have a small pageName, but most of the pages on our site have really really long pageNames because it contains the name of a news article.Does anyone have any information on how I might go about using dynamic variables in this context? What

1. I am wondering if the IAB bot rules enabled within Adobe Analytics already include known paid monitoring services like Gomez or Catchpoint? I know you have to pay to see this list, but generally is it all bots/services or just the malicious ones?2. The "Bots" report - Does this show a combination of bots that I have identified and blocked AND they are on the IAB's list?For example, we use Gomez and are not currently blocking their IP addresses. I do not see "Gomez" listed in my Bots report. Can I assume that it's not included on the IAB list? Thanks!Cristine

Hi Community,Is anyone using Sizmek integration via Genesis? I followed the integration guide but there are some errors:1) Request URL is not generated properly, because &var= parameter is not replaced with actual transfer variable defined in adservConfig object.[img]wrong_request.png[/img] 2) Integration code calls s.partnerADSERVCheck function which is not part of the guide. Undefined error occurs. I could not find the purpose of this function so I had to delete it. var adservCheck = s.partnerADSERVCheck(adservConfig);This is the code from the integration manual:/************************** ADSERV VARIABLES **************************/ /* @TODO: Fill in these variables with the settings mapped in the * ADSERV wizard and that match your desired preferences. * @TODO: Comments should be removed in a production deployment. */ var adservConfig = { tEvar: 'eVar24', // Transfer variable, typically the "View Through" eVar. aID: '12345', // Advertiser ID cID: '67890', // Conversion Tag ID g

Hi,We are tracking visitor id using s_vi cookie from s_code.We are noticing null entries in eVarX and PropX for the few visitor idsCan someone please help us on this issue. Thanks,Prateesh

Hello,My site section report is not working properly.The implementation team already checked the data layer on the plugin (which is fine) and also on the DTM. Everything looks ok, but somehow it's still not reporting any metrics.What could possible cause an issue on the site section report?thank youFilipa

How can I do data sampling by list of web IDs? That is, I want to look at the whole web browsing history of a few selected web visitors (or customers) in a period of time (i.e., in last two years). Can I do this in any Adobe Analytics tools? Data Warehouse or Reports or anything else?Thanks!Yude 

We recently upgraded our implementation on a mobile device and saw the parameters for custom variables had changed.  For events, the parameter now appears to be action.  Also wasn't sure how you would differentiate a sProp or eVar that had the same parameter label.  

I'm hopeful someone can help me out with an email I received from sc_alerts@omniture.com . It is labeled Adobe Marketing Cloud alert notification. I need to find out where this alert is coming from and what the alert is monitoring. I don't have any login information and trying to contact anyone at Adobe has been completely impossible to get access or information. Does anyone know where I can start looking to dig up this alert and potentially our account?

Hi,I have been looking in the previous page report and just want to clarify. Does the report only count pages that occurred immediately before the selected page, or does it count pages that occurred at any point prior to the selected page being viewed: i.e.If a user takes the path:Home >> Product >> CheckoutUsing "Checkout" as our base would "Home" be counted as a previous page, or would it only include "Product" which came immediately before??Thanks Toby

    Hi there,I have the following problem. I want to send a scheduled report using "Extract Data" method. Now everything works fine, until I send a file larger than 1 MB, then it automatically sends the .csv file within a .zip file. Although I have not checked the "Send report as a compressed file (.zip)". Does someone know a way to achieve my goal here? I only want the raw data, so no graphs or anything in it.Kind regards,Michael

Hello We need to use a revers proxy for NOT send the IP address to Adobe, We lost the OO geosegmentation, What more feature we lost based on the IP ?thx for your Help

Hi,I want to calculate %New Visits in SiteCatalyst. I know the formula for the same is%New Visits = Total number of New Visits / Total VisitsBut I'm not able to find out metrics "Total number of New Visits" to create a calculated metric for %NV. Can anyone please guide me how to get this metric via either some calculation or directly?Thanks

Hello All,I'm trying to capture click-through from email links to pdfs. Currently using campaign tracking, but campaign report not showing usage. file.pdf?origin=afn_wk The downloads report shows aggregated numbers of pdf downloads, but I need to know click origin. Thank you All! SW

Hi, I am noticing difference in numbers between Oracle Database with SiteCatalyst Conversion Funnel report. To be more clear, for example: Step 1: DB has 44 but SC funnel has 48 counts. SC numbers are more than DB data.Final Step: But successful counts in funnel report data is matching perfectly with database. I know the above are related to general query but any help on this much appreciated. Thanks,Prateesh