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When we send a Marketo Email through Salesforce the default font option is Tahoma - http://screencast.com/t/6v7jE7jYkaf. Anyone know how to change the default so we don't have to select from the pick list everytime we send an email.Thanks

I creaeted a smart list to segment my database about a month ago. I want to clone this list and use it for a different campaign. My concern is we just added a bunch of email addresses and I want them included in this campaign. Will the new emails automatically be added to my smart list or should I create a new list?

My web developer and I built brand new landing page templates. After designing the landing pages and testing them out on all browsers and screens. The brand new pages under the new templates appear to be aligned completely to the right on the laptop screen, the page is not centered at all. I checked other templates and pages and the they appear fine. I know this is something in the HTML of the template, but my developer and I can't figure it out. Could someone please assist us on this issue.

This is not sorted in descending order:It would be even better if there was a "Order By" option in the smart list.

What is the best way to A/B test half my email list, so that I can send the "better" email to the other half?

This may be a dumb question, so I apologize in advance if so.  I have a email blast program where I am sending an email and changing the progression status to sent, after that I am waiting 6 days and if the recipient has not opened it, I am going to send another email with a different subject line.  So my question is, is using tyhe 'send email' flow action with choice 1 being 'If progression status is Email Blast > Sent then send email 1.2, default action is do nothing', the best way to achieve what I am trying to do?  It seems like it makes sense but I am not sure the progression status of email sent, is referring to only this program, or any program that has the status set to sent.Make sense?

I'm trying to import a list of about 3k leads. I've done everything as always but I get this message after the import step 1 (select file): "autodetect: no header row found for file '/usr/local/marketo/tmp/php84LjRG'" I've checked and there IS a header and the file is CSV as always. Not sure why it's saying that?Any ideas? Thanks!

Does any have some "best practice" advice on how to report on lead source and program/campaign success in Marketo?I am trying to figure out the difference between "channel" in Marketo and Lead Source? And what is the best way to report on which programs are the most successful? Which programs produce the largest number of "MQLs" from our lead scoring?I am used to the lead source original and lead source most recent and campaign concepts that are typical of Salesforce.com and Eloqua. How things work in Marketo to get to this information to populate the executive managment dashboard is not clear.Any advice would be greatly appreciated.Thanks.

I have URL's created by the URL builder.  These links will be placed into the following; Newsletter, Linkedin, and our Blog post.  The URL's below are based on this URL "http://info.scivantage.com/INV_Commercial_Investor_Video.html" as our main URL which will be iframed into our corporate website. My question is, if this main URL / Landing Page lives (as an iframe) inside our Corporate Website the URL for our Corporate website that contains this iframed URL would be for example;"http://www.scivantage.com/iFrameTemplate.php".  When clicking any of those links below , I would need to be directed to our cororate website, but capture the data in forms contained on those landing pages.   Newsletter:http://info.scivantage.com/INV_Commercial_Investor_Video.html?ls=&lsd=InvestorVideo&cpid=&cpstat=&pf=Investor&lss=Newsletter LinkedIn: http://info.scivantage.com/INV_Commercial_Investor_Video.html?ls=&lsd=InvestorVideo&cpid=&cpstat=&pf=Inves

We've been working in Marketo for ~12months and are beginning to consider using progressive profiling. I've read the 'How To' Community Articles, but I'd like to understand if anyone who currently is using progressive profiling can share: How did you go about implementing progressive profiling? Was it an all or nothing approach or did you "test" with a couple forms first? Were there any gotcha's or major Ah-Ha's after you began using PP? Did you see the expected results, ie increase in downloads? Did you see an improvement in the quality of the information that you were receiving from the PP form fill out? Any other suggestions or best practices around implementing PP that we should take into consideration? Thanks!

Last week I sent an email campaign hoping to get a bunch of clicks, it was unsuccessful. We are hoping to go back and schedule a SFDC task for the lead owners of any lead that opened the email last week. I hought it would be easy but my first two attempts have failed. Is it possible? If so how?

I want the user to go to one default page when a certain product is selected in the form "multi-select" and to a different page when the user chooses the "None Apply" in the 'multi-select'.This is the JavaScript taken and modified from Marketo help article: <script type="text/javascript"> function changeFollowupURL() {     // first, set the default follow up page     var URL = 'none';           // override the default based on form values      // Replace this with your own rules for setting the new URL      if($jQ("#CitrixProducts").val() == "None apply")      {          URL = 'http://www.ncomputing.com/products/nseries';          $jQ('input[name="returnURL"]').val(URL);          $jQ('input[name="retURL"]').val(URL);          $jQ('input[name="returnLPId"]').val('5025');      }     else      {         URL = 'http://www.ncomputing.com/products/vspace-platform';      

We want to add links to our documents, so whenever a prospect reviews a document, he has the option to click "Please contact us" and he will be redirected to a "Contact us" page (with a Marketo form).How can I track the document clicks?Thanks!Itay

We want to use "Page Views" column from "Web page activity" report, into other usages: smart lists and SFDC ReportsIs this possible? can I use a smart campaign for any webpage visit and increment a score field?Thanks!Itay

Hi,I'm building out a Nurture campaign. We have names in our db that are "Untouched" and I'm trying to move them into an "Open" stage. The problem is is that our lead management group will often move "Untouched" leads into our reps "Open" view in SFDC. So... I'm worried that if I start an Untouched Nurture campaign then a name will be stuck in it whether or not their status becomes Open. If it's Open, I want to remove them from the flow...My thought is to have a rather manual flow - perhaps launching a Smart Campaign quarterly. Instead of using "wait" and launching an email, I would like to launch a Smart Campaign that builds a new Smart List based on members not in 1st Success Smart List , and lead status not equal to "Open".Is it possible call a Smart Campaign from a flow? I see "Request Campaign" but that doesn't seem like it works like I would expect it to.Thanks for any help.

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I have several smart lists that have the cached indicator; however, when the message offering to cache the list was displayed, I did not opt to have the list cached.  Does Marketo automatically created cached smart lists?  If so, is there a way to prevent this?

We're looking to run a peice of JavaScript on one of our form submission confirmation pages.  We want to take some data submitted by the customer on the form (e.g. email address) and insert it into the JavaScript for processing.  Is there a way to do this?

Hi,I am trying to generate a report that shows leads that were pushed to sales + the lead owner.I managed to set up a respective report sorted by Comany Name but cannot figure out how to change this to Lead Owner, for in the report setup there is no option "Group Leads by LEAD OWNER".Maybe someone knows a workaround to this.Best,Christine

It's hard to explain but I'll try. I have several forms in marketo. I put a different hidden field for Lead source on each one. The lead source in Salesforce always ends up being the same.   Each landing page has its own form. I have a hidden field on each form that says Lander [whatever the form is] This is supposed to translate into Salesforce.   If you look at the landing page pages.datavail.com/alwayson-availability-groups.html then you can see this field IS there, but still, the lead source shows up in salesforce as Lander Rac.   If I look at the lead in salesforce, the lead source is always Lander RAC but the activity history will tell you which form they filled out.

Is there anyway to remove a program from an archived folder?  I accidentally archived a file and it contains the program I need.  Bad allergies today. 

Is there anyway I can force a sync between SFDC and Marketo? I have imported contacts into SFDC and need to get an email out to them right now, and am waiting on the scheduled sync between the two. Thanks.

Basic question on creating ics tokens: Can they not work if they're placed on a landing page (rather than within an email)? I see the help page for configuring for placement in an email, but when I place it on a "RSVP Confirmation" landing page, it's not working. I go to the LP, click on the link, and the first time I got a 404 Error... next test I got pushed to our fallback page.Is there an obvious reason for this (such as, "these files only work when clicking within an email/program because it links to that program's calendar feature thus, just putting on a landing page couldn't work."?) Thanks guys! - Jen

Some days it's kind of embarassing to see that most of the activities showing up on the report are from staff members on the web activity list.  So how do you block them from appearing from the web activity report?

We run numerous promos, and we tend to want to publish customized forms asking questions relevant to the promotion and its fulfillment.I'm seeing what would be an extreme proliferation of unique field requests that would be time limited in usefulness.So, how are you handling them?