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Hello, We are currently using Drift Email to manage replies to our email messages, but it has become cost prohibitive. We are able to route automated and human replies and update our database based on the type of reply. Does anyone use a similar tool you'd recommend?   Thanks, Tadia

Hello everyone, I'm currently working on a project that involves modeling Adobe Clickstream data, and I'm hoping to get some help and guidance from the experts in this forum. I'm relatively new to Adobe Clickstream data modeling and would appreciate any advice or resources that can help me get started. Specifically, I'm looking to better understand how to structure and organize the data to achieve the following requirements. The customer has categorized the reporting outcomes into 4 buckets - OOTB, Baseline, Custom and E-Commerce. - OOTB (Out of the Box)Traffic by Device Type, by Country, by City, by Month, by Day of Week, by Referring Domain, by Weekday/Weekend, by Browser & Browser Detail, by Pages, by Server, by Screen Orientation, by Operating System Type, by Mobile Carrier OOTB Metrics common for all the above reports: Unique Visitors, Visits, Page Views, Total Seconds Spent, Bounces, Single Page VisitsProblem is How and where to model logic behind the

Hello Team, Need some guidance on resolving one issue related to ExperienceEvent while using them in creating Segment. Though it is mutable, we had to choose one of my dimension data as ExperienceEvent as that is having 1-to-many relationship with my customer record (array will also not work as number of records are sometimes more than 100 per customer record). For example: customer has many accounts, and account details (example: status, monthly average balance) can get changed in time. So one customer can have multiple events for a same account with different values in a certain timeframe. In this situation, how to get the latest event of the account, if I have to build a segment based on the latest information of the account? Also looking for some suggestion if there is any better way of modeling the XDM schemas for 1 to many relationships for mutable dimensions ? Array option as Record schema wont work, as during update via real time or batch, we have to rebuild the whole

I did a quick 5 minute search in documentation but couldn't find anything, I'd like to extend the search attributes in the profile section, as I need to search by a custom ID, and i dont see anywhere I can configure the form to add new search criteria, could someone kindly point me to where I can extend the form. or add a custom search criteria attribute.  

Hi there, Is there a method to prevent the sync of the lead with the invalid email to salesforce? For example: The form submission with an incorrect email will fail. Only after the email is confirmed valid (e.g. the thank-you email is delivered) will the lead be synchronized to salesforce. Our sales are tired of handling leads with invalid emails. Any advice would be helpful. Thank you!  

I am needing a report to show all team members, or members of a group, that are currently not assigned a task.

Hi All,I have to check a condition where I need to get the user who initiated the workflow and then find it's user group.if user-group belongs to "allowed-managers" then execute the piece of code, so how to get the user-group.?? public void execute(WorkItem workItem, WorkflowSession workflowSession, MetaDataMap metaDataMap) throws WorkflowException { String payload = workItem.getWorkflowData().getPayload().toString(); ResourceResolver resourceResolver = resourceResolverUtil.getResourceResolver(); Session session = resourceResolver.adaptTo(Session.class); String workflowInitiator = workItem.getWorkflow().getInitiator(); //get the User-group for the person who has trigered the workflow. //check if user belongs to "allowed-managers" then execute the piece of code if(usergroup == "allowed-managers"){ //execute code } }  I have tried a way getting null: public void execute(WorkItem workItem, WorkflowSession workflowSession, MetaDataMa

I'm sure this has been discussed to death already - but I haven't seen any discussions lately.  I hope there is a solution.(*Note, I'm new to Adobe and Sitecore) Development SetupWebsite uses react.js on Sitecore 9 CMSAdobe Target is implemented via Adobe LaunchThe at.js script is placed the <body> tag near the topmBox is not in useProblemContent that is modified with the Visual Experience Composer or even using a custom JavaScript code failed to modify the site before the content is rendered, causiing flashing.Multiple JavaScript methods have been used, such as MutationObserver and ('target-container').hide().What is the latest / best practice for solving this issue? Or is this just something that can't ever be solved? Thanks in advance!@dwright-adobe I see you had similar conversations about this back in 2016.  Can you please provide an update on any solutions.

Hi all,We have a challenge where we're being requested to time stamp PDFs that we upload to AEM. Currently, I have written a script in Acrobat that adds the date automatically when the PDF is first opened (as long as the form is cleared before uploading). Problem is, it only works for the very first time it's accessed. Everyone that accesses it afterwards sees the same date (the first date it was opened). What I want to happen is every user that accesses it from a different IP address to see the current date. Is that possible in AEM?

Hi, I am ingesting Adobe Analytics as a streaming source into CDP. I am trying to create a segment only with Adobe analytics streaming data based on URL parameter contains xxxx in segment and sending ECID attribute into SFTP destination. The website that i'm pulling the Adobe Analytics data from does not have login space, so, hashed Id is not passed through Adobe Analytics into CDP. Only ECID is passing. After creating the segment, there is no profile count coming, even though I can see the Adobe Analytics relevant records in Data Lake which I queried through query service. Can anyone suggest why? Is this because there is no HashedID? For reference --> Schema for Adobe Analytics in CDP has Hashed ID and ECID both as Secondary Identifier and the Schema is bounded on HashedID identifier for Profile Stitching with another Snowflake ingested schema. Please suggest. Thanks.

Hello Team, We have added one JSON file in our dam at below path:/content/dam/mysite/file.json which is holding some JSON content.so when we call it from our endsite domain i.e. https://mysite.com/content/dam/mysite/file.json, It give me response. Requirement:There is other application hosted using Other Domain.e.g. https://otherdomain.com , from this domain, they are trying to make call to this url "https://mysite.com/content/dam/mysite/file.json," and they get CORS error in Network. Something as below:How can we solve this problem? something at dispatcher level, we need to? because in CORS cofiguration in AEM publish, we have allowed domain as "*"    

Hi Team,I have to hide workflow model for all but show only to specific users.I have created a user group with two users in it. and Now show the workflow only to these two users, rest should not able to see. e.g hide everyoneAllow "specific-user-group"  [only to those 2 members]How to do this.?Seems it doesn't working for me: I am trying with https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/how-to-hide-the-workflow-models-for-certain-groups-or-a-user-in/m-p/361198 https://experienceleague.adobe.com/docs/experience-manager-65/administering/operations/workflows-managing.html?lang=en#apply-an-acl-for-the-specific-workflow-model-to-var-workflow-models 

Hello Team, Since AEM (6.5 in my case) by default downloads DAM PDFs. We added below lines and we can view PDFs upon clicking. <LocationMatch "\.(?i:pdf)$">ForceType application/pdfHeader set Content-Disposition inline</LocationMatch> PROBLEM:We also have to give way to download as an option. so for that, created Servlet (Code Below) and set Content-Disposition as "attachment". When we try to access PDF using "docdown" selector directly from Publish Machine, It downloads.where as from Dispatcher URL, It always show "inline" and It does not download, always open in view mode. Code Below: @SlingServletResourceTypes(resourceTypes = "dam:Asset", methods = HttpConstants.METHOD_GET, selectors = "docdown", extensions = "pdf")@ServiceDescription("Download PDF Servlet")public class DownloadPDFServlet extends SlingSafeMethodsServlet {@9944223protected void doGet(final SlingHttpServletRequest request, final SlingHttpServletResponse response) {try {final S

Our AEM site content is not showing up when hitting the SSL address and our public IP from our Dispatcher webserver using IIS. The content is generated successfully on the author instance, it gets replicated successfully on the dispatcher instance at http://localhost:4503/content/xyz/en/webpage.html, and our dispatcher flush agent is working properly. I also have SSL installed and a public IP configured.. When I view the website on the SSL URL https://localhost/content/xyz/en/webpage.html on dispatcher, or the public IP URL https://123.123.123.123/content/xyz/en/webpage.html , the page is loading successfully but it's missing the interactive content  Here is the content on the http://localhost:4503 address on Dispatcher  Here's the content not showing on the SSL address and public IP  

Developing Sites with the Front-End Pipeline document mentions that it is possible to set NodeJS version to 12 or 16 using pipeline variable CM_CUSTOM_VAR_NODE_VERSION. However, it does not mention which value should be used. I tried setting this variable to 16 and 16.20.0, but neither worked, pipeline still uses 14.19.1. The command I used to set the variable is similar to this:aio cloudmanager set-pipeline-variables <pipeline id> -v CM_CUSTOM_VAR_NODE_VERSION -v 16Which value should I use for the change to take effect?

Hello,  So in a freeform table in workspace you can drag and drop a segment directly over a metric column to filter that column. If there are multiple metrics it seems you either A) have to drag in the segment first and then drag in the metrics underneath or B) drag and drop the segment multiple times to apply it over each metric. I realize you can also drop the segment in the segment area of the panel, but that's not what I want to know. Is there a way to apply a segment across multiple metric columns at one time other than the above methods? Some sort of ctrl + click or shift + click action? Thank you!

Hello,I have a few questions about the post_event_list field from the Adobe Data Feed and the event mapping file included.In the post_event_list, I am seeing values such as this: "24,010,010,710,810,900,000,000,000,000,000,000,000,000"Why are there multiple instances of '000'?In the event mapping file that comes with the data feed, there is no event 24. How/where can I find info on what event 24 is? Same for 810 and 900.There are Custom Events from IDs 20100 - 20999. How can I find which Custom Events these are mapped to? They are only named Custom Event 101 - 1000, which does not align with what we see in our Adobe Analytics reporting suite. Thanks in advance.

Hi AEM Community, I am new to Guides and currently doing a POC on setting up simple DITA implementation wherein we generate a PDF using DITA Template. I have installed AEM Guides 4.2 from the software distribution and got access to the Guides in Navigation.I have created a new folder "Test PDF Template" under dita-templates/pdf where we had 3 folders (Basic, Hi-Tech and Prime) already created.I added 2 DITA Topics and 1 Dita Map as shown below -  When I try to output this folder/template to PDF Preset, I get the error "PDF Generation Failed" with below logs -  [fop] [ERROR] Anttask - Error rendering fo file: D:\Project\AEM_Author\crx-quickstart\profiles\ditamaps\ditamap16299010202468616354\temp\temp20230517200714751\topic.fo <org.apache.fop.apps.FOPException: net.sf.saxon.trans.XPathException: org.apache.fop.fo.ValidationException: "fo:flow" is missing child elements. Required content model: marker* (%block;)+ (See position 1:-1)[fop] net.sf.saxon.trans

Hi, I'm new in AEM and eager to learn how to use app, and I need tips what is best way to do that. In company where I work, we don't use this app, but I saw many advantages that can easy my workflow. Is there ability to download or online usage of app for learning purpose (free or trail version)?

Hi, I am new to AEM development.I have a sling servlet with the below code and I am trying to read a page property. This code snippet works in Author mode, but not in the publisher. ResourceResolver resourceResolver = request.getResourceResolver();PageManager pageManager = resourceResolver.adaptTo(PageManager.class);String currentpagePath = new URI(request.getHeader("referer")).getPath();Page page = pageManager.getPage(currentpagePath.substring(0, currentpagePath.lastIndexOf(".")));ValueMap pageProperties = page.getProperties();excludeBefore = pageProperties.get("opendayEventDate", String.class);LOG.info(ERROR_MSG_PREFIX + "page property exclude before "+ excludeBefore); Did a bit of debugging, and it seems the page path comes in different structure when the code runs in publisher. Can someone please advise how to make it work in both Publisher and Author? Can you please suggest the best practice here?I ve tried the below code and it does not seem to work either (reason

Happy Friday, Community!   For leads that fill out a form associated with a program, I've always assumed that Marketo will assign that program as the Acquisition Program (with associated date). However, upon reading Setting Acquisition Best Practices, it seems that might not be the case for embedded Marketo forms (while we have some Marketo landing pages, our primary use of forms is embedded on our website).   If, indeed, embedded Marketo forms do not automatically set this and we have to include a Change Data Value Step in our smart campaigns: Is it safe to assume that Acquisition Program field updates are blocked automatically in Marketo? Given that this is a system only field, I can't see details for it in Field Management Should Acquisition Program Name be set up to block field updates? Or does the block on the Acquisition Program field cover this related field as well? Is it worthwhile including a condition on the Change Data Value Step to denote "if Acquisition Pr

Hello, We are using Adobe Campaign Classic V7 and we are getting this error: SCM-120013 Index definition not permitted because the element has no associated table------Element 'dbindex' invalid (line 3, document 'nms:broadLogRcp')------SCM-120001 Unable to parse schema 'nms:broadLogRcp' Has anyone had a similar issue? Can someone help?Thank you.

Hello, I have a problem with "the Delivery throughput" report. It does not show any data no matter which delivery or parameters i choose. It only works when checking "Global" but i cannot select any specific delivery.Can someone tell me why and how to fix it?  

Hi, We have created a test page in master site and tried rolling out. When we tried doing this, it gave out a null pointer exception.  Exception: Cannot serve request to /mnt/overlay/wcm/msm/content/touch-ui/admin/rolloutdialog.html/content/my-site/language-master/en/sp16test in /libs/wcm/msm/components/touch-ui/livecopies/livecopies.jsp java.lang.NullPointerException at org.apache.jsp.libs.wcm.msm.components.touch_002dui.livecopies.livecopies_jsp._jspService(livecopies_jsp.java:291) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)  We have recently upgraded our Service Pack to 16. However in lower instances that runs on SP16, we do not face this exception. We get a list of all the live copies present where we can choose from. Can someone replicate this issue and let us know if this is something related to the product or something wrong from ou

I would like to convert PDF ile to PDF/A. I gonna use the DocConverterServiceClient. Regarding documentation https://experienceleague.adobe.com/docs/experience-manager-65/forms/developer-reference/programming-aem-forms-jee/performing-service-operations-using-apis/pdf-a-documents.html?lang=en#converting-documents-to-pdf-a-documents, I have to include some jar files to my project:adobe-livecycle-client.jaradobe-usermanager-client.jaradobe-docconverter-client.jarBut I couldn't find them on Maven repository. Could somebody kindly explain where I can find them?