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Welcome to the Adobe Marketo Community! Connect with peers to ask questions, share best practices, explore release updates, and contribute ideas that shape the future of Marketo.

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NadineRe1New Participant

Marketo

Reporting on LP views with dynamic content

We recently built a LP using dynamic content that's segmented by country. We are trying to figure out if there is a way to report out on page views by segment. Does anyone know if this is possible and how?

22791

5 years ago

Michael_Tucker1New Participant

Marketo

How to personalize your emails with local weather conditions in Marketo

How to personalize your emails with local weather conditions in Marketo “Rainy days and Mondays always bring me down” sang Karen Carpenter in a song from a long time ago. Thinking as a marketer, how much does the weather impact your target audience’s emotions and, thus, their purchase behaviors? How do you communicate to people based on something that changes as frequently and randomly as the weather? We covered an example of how to use weather in our last MUG meeting with a Case Study on a Parking Lot Party for a local Chevy dealership, but here we’ll go into details on how to use current weather conditions in your marketing communications.   Weather Opportunities In today’s current events that are dominated by Stay at Home orders, one of the few areas of your in-person marketing program remains outdoor activities. Ask anyone in the restaurant industry these days how important drive-thru or takeout business is these days. Even in normal conditions, how important is the weather fo

AH-2New Participant

Hi all,    I am trying to create a web banner for my company and I can't seem to find out anywhere what the dimensions are for a Marketo banner for dialog, in zone and widget. Can anyone help?    

17301

5 years ago

carolined443100New Participant

Marketo

Engagement Program Trigger Email Send

I'm currently in the process of building a nurture program with multiple streams. A lead will qualify for the engagement program and will enter one of the four streams once they have been added to a particular Salesforce campaign by one of our marketing representatives.    In our other nurture programs, once someone is added to a stream, the cadence is set to send them the first email in the stream the next day.  However, for this new engagement program, we want to send the first email in the stream the same day the lead is added.     I was planning to set up a trigger campaign in the first email program that says if you were Added to Engagement Program and your stream is "X" then send "Email #1"of "X" stream. They would then go into a status change campaign that would pause them, wait 30 days, then change them back to normal so that they would then get the next email in the stream. FYI - the 2nd and 3rd emails in the stream do not need to be triggered and

31841

5 years ago

Robert_VillanueNew Participant

Marketo

Historical Data not reflecting via Smart List

Hello All,   I'm just checking to see if someone has experienced not able to pull historical data thru a smart list? We are trying to pull our data for our reporting and was stunned to see that our smart list didn't return any records. Criteria used was just "Was Sent Email" then put all emails sent for a quarter.   We checked on a campaign level (1 campaign only) and the records were there so we know that the data was not deleted in the system.   Anyone?   Thank you in advance.

15591

5 years ago

Nina_Gonzalez1New Participant

Marketo

RTP and utm parameters

In web personalization (aka RTP) can you control personalization based on a utm parameter and will that work for all urls with that specific parameter even if other utm parameters are different, for example with these two sample urls will it know that the campaign utm is the same so follow the rules for that specific utm parameter, or is it better to create custom landing pages:   https://domain.com/page.html?utm_source=ABCE&utm_medium=Email_Blast&utm_campaign=SPECIAL&utm_content=July https://domain.com/page.html?utm_source=DEFG&utm_medium=Banner&utm_campaign=SPECIAL&utm_content=Aug

20981

5 years ago

kana0_0ngNew Participant

Marketo

Email Template 2.0 Button Alignment issue in Outlook

Hello, I'm trying to put in a button alignment option in an email template but I'm having issues on Outlook. In my EOA tests, the button seems to align fine when I select left or center, but if I select right, it works on Outlook 2003, 2011, and 2016, but all other versions it's on the left. What am I missing here? <head> <meta mktomodulescope="true" class="mktoList" id="CTA-align" mktoname="CTA Align" values="left,center,right" default="left" /> </head> <body> <table class="mktoModule" id="banner-1" style="border-spacing: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-collapse: collapse;" align="center" border="0" cellpadding="0" cellspacing="0" width="100%" mktoname="Banner"> <tbody> <tr> <td style="border-collapse:collapse;background-color:${grey-BGColor}; background-size: cover;background-repeat:no-repeat;background-position: center;" background="${Sectio

82452

5 years ago

Jeremy_HoldenNew Participant

Marketo

User Experience ChangesNew

A couple ideas to help navigate folders easily is to add a column view option so when clicking on one folder you get the contents of that folder in its own view, like the option on Mac OS computer.    Another way to make navigation easier would be to be able to click on local assets when searching for them in Flow steps. For example, being able to click on an email or drag and drop the email into the "send email" flow step instead of typing and searching.

7780

5 years ago

Marit_RossingNew Participant

Marketo

Tokens vs 'view as webpage' email template

Currently I am working on new email templates. Since it is best practice to include a 'view as webpage' link, we will finally start using this within the new templates. But now I have a problem with this. Once a lead is created, fields like 'business unit address', 'social media links', 'contact page' and 'unsubscribe page' are filled with HTML so they fit with the email template. Every lead gets different links to different pages depending on their country and language. Within the email template we use tokens to populate the right business unit address, social media links, contact page and unsubscribe page. This all works when testing and sending emails. The HTML is transferred into the icons etc But.. We include a 'view as webpage' link in the email. If you open this webpage, you will see the actual HTML and not the icons etc.. Any solution for this? Thanks

76442

5 years ago

AnkitaVaNew Participant

Marketo

Webhook call to non-www domain

Hi   I am configuring a webhook with method type as POST for the below URL's production: https://www.example.com   UAT: https://www-uat.example.com     For the prod URL, it is working fine in webhook as well as through POSTMAN but for the UAT url, it is working fine in POSTMAN but throwing error string as "www-uat.example.com Name or service not known" and no status code   Has anyone encountered this kind of issue before? Any suggestions here please to get this resolved?   Thanks.

25602

5 years ago

Katherine_Cree1New Participant

Marketo

Update Email Template - Pending

We're trying to update our email template to reflect our new brand but are receiving this error:   Email Template with Id 1630 is currently pending approval. Please wait to approve it again.   Has anyone seen this or know what it means?

20111

5 years ago

ajaymamgain1New Participant

Marketo

Marketo Automated Bulk Extraction process Getting Ready for Data Retention ?

Business Issue: Do a bulk extract of the Marketo data using minimum IT resources and finances. ? Solution: Marketo we will start archiving Email send and delivered data prior to 90 days, so it becomes important we take regular back up of Marketo data using Marketo Bulk Activity Extract (which will save APIs calls). In the below example, I have used App Script and Google Sheet to do the extraction and copy of the data. You can also notify the user when the job is started and completed.   The flow looks like below:   You can create triggers to run the job on hourly, daily basis as well.    Finally, you can link the Google Sheet with PowerBI which is a one time sync to get the insights automatically in PowerBI. let me know in case if you want to start archiving your data in Google Sheet and before Marketo retention policy kicks in.

29631

5 years ago

JeffSm6New Participant

Marketo

Zoom Webinars Not Appearing in Event Partner Setup

We've been using Zoom as our webinar provider, and I noticed that I am no longer able to see any upcoming marketing webinars when I attempt to sync my event program to that Zoom event. I've spoken to support for both Marketo and Zoom, and neither has an answer for me. I have a second Zoom user for research webinars, and I can see events in that drop-down.   Both users are admins in Zoom. Neither has an error showing in the Launchpoint setup (I've re-authorized both). Zoom support has confirmed that both are setup correctly on their end, and they said that either a request is not sending out to Zoom for the information or a response is not being understood by the Marketo program. They requested that I ask Marketo support for logs to see what's going on on this end, which I've done.   When I go to select the event partner, I can select Zoom. For Login, I can select Zoom Marketing Webinars. This is where "Event:" should load a drop-down of all upcoming events for that launc

40662

5 years ago

Robert_Nichols1New Participant

Marketo

Marketo forms integration with Adobe formsNew

With the aquisition going ahead i'm faced with a challenge around how we setup forms in AEM. Adobe 6.4 has forms, Marketo has forms, they arent compatible out of the box with each other. Eg. we could have a launchpoint connector with Adobe AEM that allows for all the functionality of both forms 2.0 and aem 6.4 forms.This would be an immediate quick win for Adobe/Marketo customers if we could have an easy approach to having forms on our AEM websites.Adobe Experience Manager Help | AEM 6.4 Forms User Guidehttp://developers.marketo.com/javascript-api/forms/

45315

5 years ago

Tamara_JohnsonNew Participant

Marketo

Zoom Marketo Attendees, API, and JoinURL -- Help

I'm in the midst of integrating Marketo with Zoom. I've gained success with adding Zoom's service to LaunchPoint. The webinars in Zoom are seen in Marketo when I set the Event Program. That comes through fine. I also am able to get Registrants through to Zoom from the Marketo Form and trigger campaign.  The issue I have now is getting the attendees to pass through Marketo. I have found 2 great documents below with steps on integration but I think it may be overkill for our set up. And I am not getting the results I need without exporting the Attendees out of Zoom and uploading an external list. Here's our set up, so if you are an expert, please reply. We don't use multiple instances of Zoom. We will have 1 webinar hosted, recording at one time. Not several happening at 1 time. I have added the Zoom Webinar App for Marketo in our Zoom licensed account. I understand the webhook needed is for Zoom to Marketo and vice versa but I am not clear building a unique

68151

5 years ago

Jenn_DiMaria2New Participant

Marketo

Template Not Updating Email

I've made changes to an email template, but those changes aren't being reflected in the email. I know they are connected because any changes to the template force me to approve a draft for the email. Additionally, I have approved the draft when sending.When I download the HTML for the email, the code is from an earlier version of the template, and not my approved version.Any ideas? Worst case scenario, I can copy + paste the updated HTML into the email itself, but I'd very much prefer not to do that in case it disconnects from the template altogether.

54572

5 years ago

Elena_IacovelliNew Participant

Marketo

How to activate a cloned smart list for an email send

Hi All,    I've cloned a previously used smart list into my new campaign but do not know how to link it to my Invite Email #1. Can someone tell me how to add this?   

13791

5 years ago

Michelle_SchmidNew Participant

Marketo

Secure landing page issue

We have a landing page - our first landing page.  When I view the link in different browsers, as well as mobile, I see that it's secure.  However, when I test the link with other people, they get the message that the page is not secure and they are not able to see the landing page.  I've checked the images and links and updated them all to be https, and then unapproved and reapproved the landing page. Even deactivated and reactivated the smart campaign.   Is there something else that I'm missing?  Why  can I see the secure page but nobody else?

34972

5 years ago

mzzeeNew Participant

Marketo

Opportunity Fields missing in Smart Lists

When I go to Smart Lists, I don't see a folder for "Opportunities"   This is what the filters for smart list look like:      Where is Opportunity fields? I want to run a report/create a smart list that includes opportunity fields.   Thanks!

34751

5 years ago

Mohit_KhannaNew Participant

Marketo

How to setup a Smart list for leads who have not opened any of our emails in past more than 6 months?

Hi,  I am creating a smart list to see our inactive leads for past 6 months and for more than 6 months. So for 6 months it's very clear but what should I put in Date of Activity field for more than 6 months in past? Thanks Mohit

20282

5 years ago

spencerhessNew Participant

Marketo

Update Salesforce Opportunity (not contact/account) with Task informing Email Was Sent out of Marketo

I'm looking for an answer to:    If a Marketo triggered email was sent out from a new value change - I'd like to know if there is a way to create a 'Task' in Salesforce on the Opportunity level, not the Contact level, that shows that the email was sent out of Marketo.   We have 'SF Contacts' which have multiple SF Opportunities, so notating the SF Contact is not what we're looking for. If one of our SF Contacts has 10 opportunities, it will be a nightmare for our reps to search through Tasks the Contact level, rather than the Opportunity which the trigger fired off of the new value change.   Is this possible?   Thanks in advance. -SH

38591

5 years ago

Megan_Reardon1New Participant

Marketo

Custom CSS

Hi Marketo Users! I'm trying to unbold a field on a form. "To unsubscribe to updates..."    I have custom css in to make the checkbox appear to the right  /* Add your custom CSS below */ .mktoForm label[for="Opt Out"] { float:left!normal; margin-left: 10px!normal; width:316px!normal; }   I thought changing the text in the code to normal instead of important would fix, but not the case.    Any ideas?   

28501

5 years ago

Gary_BrooksNew Participant

Marketo

Getting the HTML code for a Marketo form - HTML needs to display the rendered form code showing the elements

How can I view the rendered HTML on a form? Not the embed code but the true HTML of the form. When I view the source code of a page with the form it only shows the embed code.

14401

5 years ago

Anonymous

Marketo

Can I export an email as a PDF?

I build an email in Marketo to support an event with a partner company. Their marketing department wants a PDF version so they can email to their prospective customer base. Is there any way to do this?I tried to download the HTML and then print to PrimoPDF but the email spreads to 2 pages, and I can't adjust the page settings to get the content to stay together.Any ideas?

78844

5 years ago

Petra_SpruitenbNew Participant

Marketo

How to create the possibility of sending out unique promotional codes

Hello,   I want to send unique (promo) codes to customers when they register for an event of product mailing. These codes should be generated automatically when people fill in the form and send to them with their conformation. Does anyone has an idea what the best way is to do this? 

11961

5 years ago