Product Communities

Hi All,We have an existing AJO email journey which runs in real time and send email to the end user/customers.  We have a new requirement to share this same email content to other department within the organization like agent / customer care team for a reference. we need to share each users email content to these teams like how end user seeing their email. Is there any way we can achieve this.?

Hi everyone,In our AEM as a Cloud Service project, we are generating an **access token inside an OSGi service class**. Every time we call the method in this service, it generates a **new token**.The requirement is:* The token should be **generated only once every 24 hours*** The same token should be **reused across all publish instances** within that 24-hour windowSince AEM as a Cloud Service is **stateless** and each publish instance runs independently, using in-memory storage or static variables doesn’t help — the token is regenerated on every call from different instances.Is there any feasible or recommended way to store and share this token across all publish instances in AEM as a Cloud Service?Looking for a lightweight, cloud-compatible solution. Appreciate any guidance!Thanks!

Hi all, We moved to managing users via the Admin console recently and one area we're unclear about is deactivating users. As a Product Administrator, I'm happy with removing users from the production environment by deleting their product in the console. But should I also need to deactivate the user with WF? Or should this be the other way round - WF first then console? The other issue we're finding is that Federated users we've deactivated in WF are reactivating as we aren't able to remove the product from the console. This is because they are assigned to a user group within the product profile that is synced to the company active directory. Will WF keep reactivating the users while this sync is in place? I'm trying to find a way of deactivating old users without the extra admin of raising an internal support ticket to our internal IT department. Any insight would be greatly appreciated. Thanks Matt

If I want to have one ECID in multiple domains I need to turn this on? 

Hi!  I would like to better understand how to differentiate between "push clicks" and "push opens" in the AJO Push Tracking dataset. I see that the pushTracking.applicationOpened event tracks when a user opens the application from a push notification. However, even when users interact and click within the app, I don't see any other event types captured in the dataset. Could you help clarify this?  Also what's the definition and difference between push open and push clicks? Thanks!

Hello,I’m encountering an issue with push notifications. For Android devices, push notifications are working as expected on the same day the profile is unified with the ECID and push token.However, for iOS devices, even after the profile is updated and unified with both the ECID and push token, the journey is excluding these profiles with the feedback message: pushNoTokenFoundInProfile.Interestingly, after waiting 24 hours and running the journey again for the same iOS profiles, the push notifications worked as expected.Has anyone experienced similar behavior where Android push works immediately after unification, but iOS does not, despite the profile showing the ECID and push token?Are there any iOS-specific considerations, processing delays, or unification timing issues that could explain this?Any tips or insights would be helpful? ThanksAJODev

Hi folks, I need a quick check on my understanding about email deduping. This issue came up because for an email we sent to a Prospect that is also a customer in a different Brand. We are identifying both of these with a custom field called "Brand Comms owner" in smart list.  How do I make sure that lists remain clean while sending emails. Thanks in advance  

I have got two questions regarding Alerts:1. Is it possible to set up Email Alert that some Data Ingestion workflow failed etc? Do you know any workaround?2. How to set up custom Alert? I do not see that in my UI. I am admin in my env 

I created the FDM using service now configuration, while try to open the fdm got the error like "Error in fetching Data Source". Please let me know if i need to change anything. 

when i enter this URL http://localhost:4502/content/dam/file_example_MP4_1280_10MG.mp4 the video is getting downloaded in author i have configured ContentDispositionFilter as but i am getting same issue can you help me with this 

Hello,I am hoping this will be a simple one and someone can help.I need to copy an existing Project using Fusion but not sure which module is best to use.I will have a Typehead field that holds the Project name, so I should be able to get the ID from there using a Parse JSON module.Hope someone can help, thanks in advance!

Hello Team, My team has created Adobe IO run time projectI have created Content Fragment extension project. Deployed the project to Development workspace.Able to test the feature using this url. Able to test my content fragment.https://experience.adobe.com/?devMode=true&ext=https://123456-pocProject-development.adobeio-static.net&repo=author-p129898-e676767.adobeaemcloud.com#/@company/aem/cf/adminDeployed the same code to Production workspace. Able to test my content fragment using this URLhttps://experience.adobe.com/?devMode=true&ext=https://123456-pocProject.adobeio-static.net&repo=author-p129898-e676767.adobeaemcloud.com#/@company/aem/cf/adminThen, I have clicked on Approval. Added all the details. Now, system admin has approved the workspace.Now, the status of Production workspace is Published.In that case, now this extesion should work for my AEM dev, UAT env.when I open the content fragment in new Content Fragment Editor protalBut, Its not working as expecte

Hi everyone,I'm running some tests with a delivery in Adobe Campaign and I’d like to know if it's possible to manually modify the number of recipients shown in the "To send" field (for example, for testing or simulation purposes). Is there any way to adjust this value either before sending or during the preparation phase?I’d really appreciate any guidance or insights you can share.Thanks in advance  @parthasarathy @_manoj_kumar_ @parvesh_parmar  

Hello Community friends!   It's been a while since I asked a question and while it's not Friday, it's close enough 😋 Looking for some advice/knowledge from my esteemed peers.   One of the current emails I'm working on requires a blank "mailto:" link in a CTA button that's edited from the module information on the right side/pane. When I add mailto:?subject=your%20subject&body=your%20body into the settings (I'm also playing with some additional content for subject and body content) and test the link (either in preview or in a sample email), it opens up a new, blank window; no email editor pops up (I'm using Google Workspace if that helps troubleshoot).   It looks like, from other posts I've read, that it might not be possible in a CTA module vs a text area (I'm sure I've used them in more than just text links but perhaps I'm misremembering) , so I was wondering: Is that the correct assumption? If so, can I use a token to make this work? If so, would

Hi all, Is there a way I can get Fusion to read the EXIF information in a downloaded image and use the values in the scenario ?Thanks

I'm trying to pull the text from descriptive text fields into a calculated field that starts with an if statement, but I can't get the text to show I can only get it if its a text field. Any suggestions on pulling descriptive text from those fields ? Below is the if statement I started with. IF({DE:GF Paid Media Type}="TikTok",CONCAT({DE:Companion Assets for TikTok Paid Media},"",{DE:TikTok Video Specs},"",{DE:Copy for TikTok Assets Paid Media}),"")

I know it is blasphemy, but we have users in multiple tools and bringing them all together into Workfront can be challenging. I am investigating options that would allow Workfront to remain the single source of truth and intake point but allow users to use their preferred tools for day-to-day task management. To that end, does anyone know how you might integrate Asana and Workfront using Workfront Fusion? This does not need to be a complex integration.Good (one way / one off): Workfront object (e.g. task/issue) creates a task in Asana with selected fields.Better (one way / refresh): Workfront object (e.g. task/issue) creates a task in Asana  with selected fields - updates to the object updates corresponding Asana entry. Best (two way): Workfront object creates a task in Asana. Task status synchs with Workfront so that tasks status in Asana updates status in WorkfrontAny and all tips welcome! 

I am trying to send a page variant from Unbounce into a Marketo field. The page exists in Unbounce, but includes a Marketo form. I have a field on the Marketo form to capture the value. I have tried to use all the Autofill options: URL ParameterCookie ValueReferrer Parameter None of them work. I checked the page and there are three options that contain the value"variantId":"bf" variant=bf <input type="hidden" name="pageVariant" value="bf"> I want the "bf" value to populate into the Marketo form field. Is there any way to achieve this without using a query string?

I do not see these functions available in UI: https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/pql/array-functionsAre these available only through API?

Im looking to try running some webinars using Adobe Connect, firstly, do you recommend or stick with GoToWebinar.If with Connect, there is very little documentation on setting up a webinar. I know all the member tokens, but what do I provide to my presenters to log in to the session?  There is no documentation of what tokens or links to use here Token Description{{member.webinar url}}Unique join link for the registrant to access the webinar (auto-generated when integrated){{member.registration url}}Public registration page (for sharing/forwarding){{member.webinar id}}Webinar ID (auto-generated)

Hi,In Campaign Standard, if you wanted to use another font then the ones listed in the dropdown, you could manually type the font name in the style editor section. In v8 Web UI this doesn't seem to work anymore - the dropdown always resets the value. Any reason for this limitation? Would be helpful if custom fonts could be set from the UI. Stefan

I am suddenly unable to view any subfolder contents within the Adobe Campaign Client Console desktop application. Note that the WebUI works fine to view and edit any file, but many of our Workflows do not work when ran from the WebUI so that isn't a possible work-around for this. What I have tried so far:Adjusting permissions - I'm an admin in the system and so I tried adjusting the permissions of folders read/write access - no change.Cleared local cache - no changeUninstalled / Reinstalled - no changeRepeated uninstall -> then deleted the Neolane directory in AppData/Roaming/Neolane -> Reinstalled - no changeDragging mouse between where subfolders normally display and the display of the last item worked on in that subfolder allows me to slide the view panels left and right when the tree view is showing but I can not drag up or downDouble clicking or checking the enlarge view icon shwo the subfolder full screen but with no contentsChecking the content ordering of the subfold

Hi, I have a question around lookback windows within the criteria setup. What if your lookback window is set to 2 days -and a certain customer shops and purchases an item in that first day. But then they are off the site for a week. When they return, will it give them all backup plans (if there is no criteria sequence)? Or does the second day kick in, on the "second day" they visit our website? Hope that makes sense, thanks!

Hi all,I am trying to update this dependency version from 1.9.4 to 1.11.0 as the earlier one is having one vulnerability issue.<dependency><groupId>commons-beanutils</groupId><artifactId>commons-beanutils</artifactId><version>1.9.4</version></dependency>Please check: https://mvnrepository.com/artifact/commons-beanutils/commons-beanutilsBut on deploying the project using mvn clean install -PautoInstallPackage, I am getting the below error:[ERROR] C:\Users\Kapil Rajoriya\Desktop\project\latest codebase\com.project.base.v1\bundle\pom.xml [0:0]: Classes found in the wrong directory: {META-INF/versions/9/module-info.class=module-info}[INFO] ------------------------------------------------------------------------[INFO] Reactor Summary for com.project.base 7.5.1-SNAPSHOT:[INFO][INFO] com.project.base ....................................... SUCCESS [ 0.990 s][INFO] project.com Base Bundle ................................ FAILURE [ 18.16

Hello! I'm creating a proof report to display all outstanding proofs for a team. If a proof only requires one approval at each stage, how can I filter this out of my report? Currently, the report shows a high number of proofs that need approval, even when a team member has approved them, as the user did not personally approve the proof. I have already included filters to exclude cases where the approval stage is 'Approved' and include proofs where the approver's decision is 'Pending.' Can anyone provide guidance on how to refine these filters? Thank you