Product Communities

Dear AEM Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM. That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for July 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEM. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEM-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you? Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM. Start supercharging your problem-solving skills today by exploring our Top KCS Arti

I have an existing WF user who has been using the program for years and has never had an issue with logging in before. Today however when she goes to log in she gets the following error message"You don't have access to the linked application for that organization an have been redirected to the Experience Cloud home page" I had her close wf and clear her cashe and now when she tries to log back in she is getting another error message"This username may be incorrect. Make sure you typed it correctly. Otherwise, contact your admin"I checked and her username is correct. Has anyone had this happen to them before and how did you fix it? Attached screenshots of the error messages."

Sling Scheduled Jobs vs Sling Scheduler by Jörg Hoh Abstract Apache Sling and AEM provide 2 different approaches to start processes at a given time or in a given interval. It is not always trivial to make the right decision between these two, and I have seen a few cases of misuse already. Let’s dive into this topic and I will outline in what situation to use the Scheduler and when to use Scheduled Jobs. Execute code exactly once at a given time That’s a case for the scheduled job. Even if the job is failing because the executing SLING instance goes down, it will be re-scheduled and tried again. Here the exactly once semantics means that this is a single job with a global scope. Missing it is not an option. It might be delayed if the triggering date is missed or the execution is aborted, but it will be executed as soon as possible after the scheduled time has passed. Periodic jobs which effect just a single AEM instance Use the scheduler whenever you execute periodic/incremental job

Hi, We have an issue with previewing assets in AEM 6.4.7 version.Whenever we upload an asset, it gets uploaded successfully(after completion of Dam Asset Update workflow) but once we click on the asset to preview it, we do not see the image. It shows a blank screen as shown in the screenshot.Only when we select 'Renditions' from the left panel as highlighted below we are able to see all the renditions but if we select 'content only' from left panel we do not see the image in full screen. I do not see any specific error related to this in error logs or Dynamic media logs but the only error that shows up in console is as shown in the screenshot - a 400 Bad request from s7viewerss7sdkJSONResponse. Any thoughts on this ? 

ui.frontend module overview  by @imran__khan OverviewThis blog will provide complete end to end understanding of AEM ui.frontend module in terms of architecture, working and creating brand new clientlib. Creation of AEM project using maven archetype generates AEM ui.frontend module based on webpack. ui.frontend module is completely responsible for having resource(such as font, image, etc. ), CSS, JS, etc. files. This blog highlights ui.frontend module also gets create as part of AEM project hierarchy using maven archetype. LinkQ&APlease use this thread to ask questions relating to this article

Hello! Is anyone here using Flutter for mobile apps and Adobe Analytics mobile SDK via Adobe Tag property?We have identified inflated reporting for iOS events using the latest AA mobile iOS SDK version.We are tracking events using code that looks like:MobileCore.track(action: "start initial chat type", data: []) On these OS and device versions, we are seeing a higher number count for events in the reporting than expected:iPadOS 18.5 on an iPad 11,6iOS 18.5 on an iPhone 16iOS 18.1.1 on an iPhone 14,5Our developer is logging her testing, and is only seeing events fire once. When I test with the app installed on my iPad, my activity is inflated compared to what I actually did in the app. Gemini has a host of possible culprits (below, details attached) but I am wondering if anyone has experienced this problem and if so, how you fixed it. Android version is working great! Sigh.1. Rapid Event Firing (Double-Counting)2. Asynchronous Behavior and Race Conditions3. App Crashing a

Do we have any way to track organic keyword search terms in Adobe Analytics, using an API or any script? Please let me know if anything is implemented via any new methods.

Hi Team,We are looking to create an audience segment that targets users whose birthdays fall in the upcoming month. The goal is to use this audience to send out birthday greetings.The birth date field in our system is in the "MM-DD-YY" format. I initially tried using the condition:"Include Birth date (YYYY-MM-DD) occurs in next 30 days"However, this approach may not be accurate when the upcoming month has 31 days, as it could potentially miss some profiles.Could you please suggest the best way to select profiles whose birth month is exactly the next calendar month, regardless of the number of days?Any guidance or suggestions would be greatly appreciated.Thanks.

Hi all, What is the path in JCR for AEM Core Component Title? I am looking for /libs/core/wcm/components/title.But my /libs does not have core folder.Attached screen shot.Rather the path /libs/wcm/core/components is available, but no Title component underneath. I have a brand installation of AEM 6.5 on my laptop and have installed only aem-service-pkg-6.5.23.0.zip on it. Appreciate all your replies. Thanks,RK.

Hey Guys, We have a domain abc.com which is managed by the client.We have uploaded the customer managed certificate but the domain is still not getting verified. The setup works correctly as the requests hit on domain abc.com are served by AEM Publisher.The setup uses WAF which has rewrites configured to valid AEM Publishers with X-Forwarded-Host header set to abc.com and correct X-AEM-Edge-Key configured. However, when we navigate to the "Domain Settings" we see the below domain as "Not Verified"Same under "Domain Mappings" we see the following - Interesting observation is we have already configured the steps mentioned in "Go Live" - a. Configure A Record - Login to your Domain Registrar and create an A record to point to all the IP addresses listedb. Configure CName - Add "cdn.adobeaemcloud.com" CNAME record on abc.com. However in out case the cdn.adobeaemcloud.com didn't work. We had to configure the publisher "publish-p<pid>-e<eid>.ado

Hopefully someone has done this and has some text mode samples to share to accomplish. I have a custom field on a form where the values are from a custom list.  We entered the list values on the field in the order the user should see them.  As a result, not in alpha order. How can I have a report sort on this field (field values) by the order it is listed in the values to choose and not in alpha order? Thanks/appreciated in advance!David

Hi I'm the newest member of the analytics team at my company, so I'm trying to get up and running. I'm seeing an issue when I'm trying to test events. The Adobe Analytics beacon is firing but not showing anything in the console on chrome on my mac but it is working for others on my team on the same site. Everyone else on my team has a PC, not sure if this is the issue? Any help would be greatly appreciated.

Dear esteemed colleagues, Your support is highly appreciated  An Adobe Commerce Developer was asked by a data base developer about the ways to query the store and product data of their organizations. Which features in Adobe Commerce allow you to run SQL queries and retrieve data (1- Commerce SQL Editor 2- SQL Report builder 3-SQL Workplace 4-Query Optimizer)

we have some sites where we are using closed user groups feature and SAML for authentication.We authored few vanity urls to the pages which has cug. When we try to hit the vanity urls it is redirecting to 404. Dispatcher rules are as follows: we have a rule for shorten URL path. # Shorten the tenant pathRewriteRule ^/content/xyz/abc/c1/(.*)$ /$1 [NE,L,R=301]#prefix with tenant root pathRewriteRule ^/(.*)$ /content/xyz/abc/c1/$1 [PT,L] we have enabled,farm:/vanity_urls {/url "/libs/granite/dispatcher/content/vanityUrls.html"/file "/tmp/vanity_urls"/delay 300} we have denied the urls in cache. /0003 {/glob "/libs/granite/dispatcher/content/vanityUrls.html"/type "deny"}and enabled in Filter. #Allow Vanity URLs /0205 { /type "allow" /url "/libs/granite/dispatcher/content/vanityUrls.html"}Can we use Vanity URLS with Closed User groups in AEMasCS ? If yes, please provide the steps. 

hi,I want to hide Site. Projects, Experience Fragments icons in AEM 6.5 for a user group and only Assets icon should be displayed for them how can I do that. It will be very helpful if I can get any suggestions on this. thank you 

If I rename a tag value in the AEM Tag Console in AEM Cloud, and the original tag value has been referenced in pages and content fragments: 1) Does the value get automatically updated in the referenced pages and content fragments?2) Is there a need to republish the pages, or does AEM take care of it?3) If it republishes automatically, how can we ensure that only live pages get published and not the pages in the draft mode? Thanks,Shashank

We're experiencing a problem with the rollout functionality where deselecting specific locales in the rollout dialog has no effect. Changes are still applied to all live copy pages, including those that were explicitly unchecked. AEM Version: 6.5.13 Steps to reproduce:Visit http://localhost:4502/editor.html/content/we-retail/language-masters/en/experience.htmlChange some of the text in the hero (e.g: `Experiences` -> `Experiences Test`)Go to the rollout screen for the pageDeselect rolling out to `/content/we-retail/ca/en/experience`Perform the rolloutVisit http://localhost:4502/editor.html/content/we-retail/ca/en/experience.htmlSee that the Hero text has changed even though that page was unchecked on the rollout screenExpected results:Only the selected locales should receive the updates. Unchecked locales should be excluded from the rollout.When I look at the request that's made to the server, I don't see anything related to what's checked or unchecked in the pay

For pagination can we avoid using #1 after the page URL. For eg -/abc.html#1instead have structure like this/abc/page/1  or /abc/?page=1  or /abc/page/1.html. with results maybe from 1 -10 in first page 

I'm new to AEM. I need to replace some assets that AEM considers "Invalid" due to their large width or size.However, when I try to download this "invalid asset," I receive a 404 error.Has anyone encountered this error before?  

I’m working on an AEM workflow where I want to assign a task dynamically to the user who completed the previous participant step using the OOTB Dynamic Participant Step with the option:"Assigns to previous task completer"Here’s the structure of my workflow:Participant Step 1 → Assigned to User A (e.g., qauser)Participant Step 2 → Assigned to User B (e.g., designuser)Dynamic Participant Step → Configured with “Assigns to previous task completer”Expected Behavior:The Dynamic Participant Step should be assigned to User B (the last user who completed a task) — in this case, designuser.ISSUE :Even though User B (designuser) successfully completes Participant Step 2, the Dynamic Participant Step gets assigned to admin, not designuser.What I’ve already tried:Ensured the workflow was started by qauser, not adminConfirmed each participant step was completed by the correct userVerified the workflow history: the correct users are completing the stepsAll steps are standard Participant Steps, not c