Product Communities

Hello, I'm trying to parse JSON coming in from an Iterator but the name of the JSON element could change names.  For instance, different custom field names.Much like the eval() function in Javascript, I want Fusion to be able to read a name dynamically. I've attached some screenshots to help me desribe the exact scenario.I have the name of a Role in the 1st_Module and I'm looking up a Custom field with that same Role Name.That does return JSON data, which I'm trying to parse in the 2nd_Module.However, the Role Name will change with different assigned Tasks.Is there a way to dynamically set up the 2nd_Module to accomplish this.  You can see from the 2nd_Module.png file what I've tried, but doesn't work. At time of the scenario running, Fusion errors with not valid JSON.  I'm trying to type in a string that points to the JSON element.  So I need Fusion to eval() the string.I hope that makes sense of what I'm trying to accomplish.Thanks for any idea

Hi all,I’m working on a requirement to download the Proof PDF (including comments) from Workfront Proof.I’ve tried the following approaches:Using the Request PDF Summary moduleMaking a Custom API call with the requestPDFPrintSummary methodIn both cases, the response returns a Boolean (True), and I’ve used a Webhook ID as the callback URL. However, the webhook response I receive contains binary data, and I’m unsure how to handle it to download the actual PDF.Note: The original document uploaded to Workfront is already in PDF format.Could someone guide me on the correct steps to download the finalized proof PDF (with comments) and handle the binary output properly?

Hello, I am receiving an error message when uploading a document and I am not sure why. Here are two bundles that uploaded fine: But this bundle did not process:Here is my error:Here is my upload file module configuration:The failed filename does not appear to have any illegal characters. Is there anything else that could cause this error when uploading a file? Thank you 

Is there a report or text mode where I can add  @mentions to a Note Report. The @mentions don't show up on my updates report.  I know we can use the Home page widget, but some of my users want all updates in one report.  

Hello Community.  Wondering if anyone has run across this.  If not, I can put in a support ticket.  I recently started using an External Lookup Field to pull in Team Members from a specific team.  The old way we just had a pulldown field that fixed names,  that we kept having to update every time a new teammber came on board or left etc.  This way the Team Admin can maintain their own list by managing the team.Anyway, I got it working however the users want it be able to select multiple team members when using the filed.  So after creating the Field, I checked the "Mulit-select dropdown" option.  All seems to work great for a few days.  Then after a while that checkbox somehow is getting unchecked.  I can go in and check it again and it will be ok for a few days.  Has anyone run across this before?  I have attached a screen shot of how my field is setup.  Is it how my field is setup? Or is this a bug? Any h

Is there a way to have a checklist auto populate on a board card without having to copy a previous card? We are wanting 4 fields to attach automatically whenever we press "new card".

We use Workfront for marketing and reviewing proofs. Periodically, we know a similar document was submitted and want to search within the PowerPoint presentation or PDF. Is there a way to do this? Has anyone done this or found this a need?

What is the best way to add recurring requests (monthly, quarterly or yearly) ? Can this be automated?

Hi everyone,I'm working on a project where I need to programmatically create and update custom forms in Workfront using the API. I've been successful in creating the form and its fields, but I'm facing a challenge with the conditional logic.In the Workfront UI, there's an option to set up "skip logic" where the visibility of certain fields depends on the selection made in another field (e.g., a radio button or a dropdown menu). For instance, if a user selects "Yes," a new set of fields appears, but if they select "No," those fields remain hidden.My question is: Is it possible to configure this conditional logic directly through the Workfront API?I've reviewed the API documentation and haven't found any specific parameters or endpoints that allow for the creation of these rules. The current process seems to be confined to the UI's form designer.If this functionality isn't available, I'd appreciate it if you could confirm it. Also, if there's a workaround or a planned update to the API t

I have a situation where a team wants to have folks who don't do there day-to-day in Workfront receiving task alerts in sent to their work email accounts. The people we are wanting to do this for aren't using Workfront much, if at all, in their normal day-to-day. But the team that is looking into this does, and they need a means to track project proposal approvals inside of Workfront. However, I have not found a way to send task alerts to anyone's email via the email notification system Workfront has. I have seen a few things here and there that look like they are looking to do something similar, because a notification inside of Workfront isn't always effective for one reason or another. So: Bob is a group admin in Workfront.Joe is his director, and rarely, if ever, uses Workfront. Bob is sent a proposal request through Workfront.Bob converts it to a project and then begins adding tasksBob needs Joe to either approve, or deny, this proposalBob creates a task that says "A

I tried creating an HTML Offer in Adobe Target, which contained HTML <div>...</div>, a style block <style>...</style>, as well as a script blocks <script>...</script>, but when I tried to insert the offer into an activity, it gave the following hard stop error message: "Offer content must contain exactly one HTML element".  I wasn't sure what that means, but I could only assume for now that it's because I'm trying to include a style block and/or a script block in the offer, though the language of the error message focuses on there being more than "one" HTML element.... Any clarification here would be great. Thanks.    

I would like to create a report that will show the sum of record counts for multiple fields in a custom form. Specifically, something like this: If Field A or Field B = Choice 1, then show the total count of Field 1 plus Field 2. If Field A or Field B = Choice 2, show the total count of Field 3 plus Field 4, and so on. I'm terrible anything except the very simplest calculated fields. Is this something can can be done, and if so, can you give me the actual text to do it? Thanks for any help!!!

I'm trying to create a dynamic report that will show the user all other users' timesheets from the previous week, as long as the users' Home Teams match any of the teams in the $$USER's Other Teams. I ALMOST have it working but there are holes that I'm not quite understanding or know how to fix. This is how I currently have it setup:startDate=$$TODAYb-1w startDate_Mod=between startDate_Range=$$TODAYe-1w user:homeTeamID=$$USER.teamIDs user:homeTeamID_Mod=in For Example:Tony's Home Team is Marketing - Digital Optimization.Rebecca's Home Team is Marketing - Product ManagementStacie's Home Team is Marketing - Product Management but they also have Marketing - Digital Optimization in their Other Teams... as well as Marketing - UX/UI and Marketing - Directors.In this example, Stacie should be able to see both Tony and Rebecca's timesheets on the report because both their Home Teams are included in Stacie's list of Other Teams. Like I said, this is kind of working and I'm able t

I am looking to create project templates where certain tasks have restrictions on when they can be completed.For example, I can only book studio recording time on Tuesdays;  orCross functional teams can only submit deliverables on Wednesday afternoons; orMy client only works Monday-Wednesady. Any client dependent tasks need to programmed to be due on in office days

Hi community! I am trying to install an environment promotion package for the first time, but the install button is disabled. Does anyone have a solution? Thanks!

I have a report where I am calculating average users' average hours per week.  In my grouping header, I want to show the sum average of the hours over a 6 week period (so total hours over the 6 week period divided by 6) & then in the subgroup headers (each row) I want show the average hours per week (total hours for the one week divided by count of the hours for that week). In my attached screenshot:Main group header: Hours 232, Avg Hours / Wk 38.67 > This is calculated by 232 / 6 = 38.67Subgroup header: Hours 40, Avg Hours / Wk 6.67 > This is where I am running into the problem.  I need to divide by the count.  In the screenshot, the count is 11, so to get the weekly average is should be 40/11= 3.64.There is a copy of the code in the screenshot.  I'm not sure what I need to divide by to get the weekly average because my row count will change depending on the number of entries per week.  Is this possible or is there a better way to do it?&nb

I am the admin for our company. Our PM's have been asked by a client to use WorkFront in conjunction with their company who holds the licensing. One of my users can not access the web based access to Workfront on her computer (MacBook Pro) but I, using her credentials on a different computer, login without issue. The IT Team on the client side of this has a ticket but thus far nobody has an answer. It was suggested that there could be an issue with the Federated license and a reset could solve this issue. Another suggestion is fully removing all adobe applications / caches from the computer and start fresh?  Any help would be appreciated

Hi,  We're currently only using the Workload Balancer portion of  Resource Management and would like to hide some of the other tools showing on the left panel. I didn't find anything in layouts to do this. Is there any way to hide Resource Pools and Utilization in the left panel? We have multiple departments using our instance and all users are showing up in the utilization view and filters don't seem to stay. The departments update each other so companies isn't an option to hide the other department users from view. Thanks

I can't figure out how to copy a formula we use for a reference number into a different custom field. When I copy and update the custom names it tells me that "Packaging Request Type is not a valid field in your system".  I'm not sure what that means? It's a custom field we have been using and looks the same as Tactic Type from the current formula.Current formula:CONCAT(LEFT({DE:Tactic Type},2),"_",IF(MONTH({DE:Final Files Due Date})>=8,RIGHT(YEAR({DE:Final Files Due Date}),2)+1,RIGHT(YEAR({DE:Final Files Due Date}),2)),"_",{referenceNumber}) Copied Formula:CONCAT(LEFT({DE:Packing Request Type},2),"_",IF(MONTH({DE:Final Files Due to SUPPLIER})>=8,RIGHT(YEAR({DE:Final Files Due to SUPPLIER}),2)+1,RIGHT(YEAR({DE:Final Files Due to SUPPLIER}),2)),"_",{referenceNumber})

Hi everyone,We're currently experiencing an issue where some users (not all) are intermittently seeing a blank page when accessing Workfront. This behavior is inconsistent and seems to occur randomly.While investigating, we noticed that affected users are receiving a 403 Forbidden error when the browser attempts to load the following script:https://snippet.maze.co/maze-universal-loader.jsWe have a few questions:What is this script, and what is its purpose?Is it required for Workfront to function properly?Could this be related to the blank page issue?Any insights or guidance would be greatly appreciated. Thanks in advance!

Hello, We have people post their travel time on projects to a task on their task list. We don't bill our clients for travel time. I have a custom form that lists total budget hours, then a field that subtracts the actual hours posted to the project to show their remaining budget on their dashboard, but I cannot figure out how to pull out or separate/remove the hours posted to a task where the "source" is Travel Time. Task List Hour Type = Task TimeSource = Travel Time Just need a way to have a field that takes Actual Hours Posted to the project minus any Travel Time Hours posted so that I can show actual budget hours remaining. Hoping someone can help? ...and unfortunately no, I don't have fusion. Thank you!

I've got a report that shows how long it's taking our account managers to convert a request to a project. The "Time to Convert" column was created in text mode:displayname=Time to Convert linkedname=direct querysort=entryDate valueexpression=ROUND(DATEDIFF({entryDate},{actualStartDate}),2) valueformat=HTMLI don't get an "average" option for the column, like I do if I use a standard column selected from the drop down. Is there any way to display the average for the column other than exporting to Excel? I'm using groupings based on the different account managers, if that makes any difference. Thanks.

Hi ,We have a huge where we will have around 100 activities . But i am concerned about performance of the journey. Can any one please let me know that what and all performance issues we have if we have such a big journey apart from troubleshooting and readability issue.Also please let me know is there any possibility to split the journey .Thought of jump activity but as per the documentation we can't use jump if we have read audience.Please let us know your thoughts. Thanks Usha

This may be a silly question, but we are in the process of renewing our Workfront agreement. With that comes the switch to the new license/ access levels, and I am trying to get clarification on what the Contributor access level will be able to do. It's mostly spelled out in the documentation, but I need to know specifically if users with the free Contributor access level will be able to see, be tagged in, and make comments on projects?