Product Communities

Hey everyone,   If you're managing a large database and running a high number of active triggered campaigns, you might have experienced something we’ve had to learn the hard way: Marketo becoming significantly slower, especially when complex automation setups are involved. In our experience, and according to other sources from on the internet, having too many active trigger campaigns can lead to latency and performance issues across your instance. This is particularly true when combined with a large volume of leads or complex Smart List logic. In fact, some of the biggest contributors to slowdowns include: A high number of active trigger campaigns High lead volume Complex Smart Lists , especially those using nested conditions Having campaigns with multiple layers of executable campaigns These elements, when used together, can introduce artificial wait times in campaign processing and cause global system slowdowns that affect everything from email sends to Smart List c

My salesforce admin team have created a new object linked to an Opportunity.I wanted to check if this should be visible in Marketo? I have visited the Salesforce Objects Sync following these instructions https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/crm-sync/salesforce-sync/setup/optional-steps/enable-disable-custom-object-sync I have a couple of questions if anyone could assist? 1) If I disable the global sync, I am assuming that the back log will be dealt with, and their will be an option to renable the global sync.2) to refresh the Schema will this be ok to run during the day, is it heavy on calls?3) the schema isn't showing in the search bar, will this new schema appear once I have completed Step5? Just a bit nervous of grinding everything to halt and it not be doing what I'm expecting. thanking you

Is there anyone I can speak to about the forced roll out of the new Workfront Home Page that is coming?  Please, please do not remove the functionality of the current Worklist.  It is necessary for any project manager that is properly using Workfront to do their job.  It is a simple listing of tasks and proofs that are in chrono order BY DEADLINE.  Late items are red.  The new page has this separated, so harder to cross check tasks to proofs to see what is missing.  The Awaiting my Approval is not even usable.  It lists items in order of date added,  not by DEADLINE.  Who cares when they were added?  This is insane. To see when each item is due so I know what to work on, I have to click on each one, open proof (which takes forever), then click on Workflow.  So instead of using my eyeballs and reading deadlines in the Worklist, I have multiple clicks.  And when I open the proofs from Awaiting My Approval sometimes the

I have a few scenarios running with the same logic.I get the projects of specific portfolios, then search for documents and apply the metadata. My current challenge is to identify zip files and trigger the action. Any thoughts on how to do it?

Hi, I'm just looking for a steer on the best approach... I want to set up a trigger to listen for changes in an opportunity, and then send an email. This will be a custom field = True and the Stage has changed to Closed Won. What is the best way to identify the recipient. is it best I identify the person and add them to a list and then send the email once they hit the list? Or is the email going to be sent to all the related contacts in Contract roles? The field I need to use are not live in Salesforce yet, so I have limited testing on the actual fields.   Any guidance is very welcome.

I have a below code written in js activity. I need to add 1 hour to the variable currDate. How can I do that? I tried with setHour() and + operator without luck.  vars.currDate = new Date();logInfo("vars.currDate----------" + vars.currDate);

Hi all, For AEM front end coding, I see the predominant use of CRXDE and for back end IntelliJ or Eclipse.Also, we start with an AEM Archetype. 1.In Real AEM Projects also do we start coding with AEM Archetype only?I understand AEM Archetype is a very good starting point for coding, as it complies good coding standards.But AEM Archetype has many components, etc. that we may not need. 2. In case I want to avoid AEM Archetype, what is way out? Appreciate all your replies. Thanks,RK.

Hi all, Some of my previews are not showing up correctly when I'm looking through pdf files in AEM. There are a handful where the icons show either a blank image or an image with a pixelated bar at the top and a white to gray gradient. The files looks normal once I download and open them on my desktop. But when I download the file as a rendition, the files appear just as they do in the preview. Any ideas on what may be causing this or how to resolve it? I need to be able to audit my files in AEM without taking up so much storage on my desktop through downloads.   

Hi All, Is it possible to ingest subscription and consent data to AJO default system generated schema dataset 'AJO Consent Service Dataset' using API or Web SDK? If yes, please share some details on how to ingest it. Schema: AJO Consent Service Schema Dataset: AJO Consent Service Dataset   Thanks, Sneha 

Hello, I noticed this morning that we have several instances of transactional emails being Ignored because the address is in quarantine. However, when I check the 'Non deliverables and addresses' folder under Admin > Campaign Management > Non deliverables Management, the addresses in question are not listed. Is quarantine/block list for transactional messages managed on the RT instance itself? If so, does that data port over to the MKT instance? Thank you for your help!Robbie

On the AEM cloud, when the url has "UTM_ " the parameter is not working. is there a filter that is blocking? 

Hi all,I’m trying to expose a Sling model using the Jackson exporter in AEM as a Cloud Service, but I’m facing an issue where nested objects or lists return null in the JSON output, even though the values are present in the JCR.Here's a simplified version of my code:Sling Model@Model(adaptables = Resource.class, defaultInjectionStrategy = DefaultInjectionStrategy.OPTIONAL, resourceType = "myproject/components/article", adapters = ArticleModel.class) @Exporter(name = "jackson", extensions = "json") public class ArticleModel { @ValueMapValue private String title; @ValueMapValue private String description; @ChildResource private List<AuthorModel> authors; // getters... } Nested Model@Model(adaptables = Resource.class, defaultInjectionStrategy = DefaultInjectionStrategy.OPTIONAL) public class AuthorModel { @ValueMapValue private String name; @ValueMapValue private String role; // getters... }Ex

I am trying to understand better on the following I am looking at Event3 Hits where prop22 = "ABC" and it give me 100 EventI further enhance that by sequential segment saying "Pageviews Exist" and Prop22 = "XYZ" then within 1 pageview Event 3 exists and Prop22 ="ABC" where I get the 200 Events.  Could someone elaborate why we see this different when it comes to a sequential segment.  

Does anyone know if there is a way to set preferences for workspace and apply to all users besides the options available in the Company tab? 

We are looking to fetch the activity log of contacts into our CRM. However, I’m currently unable to identify which field stores the activity details and the type of activity associated with each person, along with the relevant API to access this information.

 Field , Value, list separator?  

as above.I've only worked on English only sites and I do not think I've had to use MSM. Looking at various Adobe.com pages, MSM and translation are always mentioned. Please advice. Thanks!

See we are using AEM translator http://localhost:4502/libs/cq/i18n/translator.html which has UI like thisNow we support entire EUROPE region for 56  locale so before submitting to translation.com i have to add the english content to all these 56 locale manually. It's such a hectic work to do as an AEM Developer. So can you guys help me with this.1 -> Can we automate this process 2 -> Do we have any better way to do it .Just need you help in this.The condition is very critical like ei have excel sheet which have close to 800 keys which i need to add to AEM using this translator UI.1 key i have to add 56 times. So jus imagine it with 800 keys.  Guys need a solution on this...@arunpatidar @1905403 

 Prepare publication vs Publish difference?

I found that the “Predecessor complete” is showing Yes when a predecessor is not complete, here is an example of that on a project:Project = https://barclaysus.my.workfront.com/project/67ec012623b06b3f9d1b5d8eb0506c2d/tasksHere is a screenshot, where I brought in “Predecessor Complete” and “Can Start” Can you please help us understand why Predecessor Complete = Yes when it is not ready to start?Are we missing something on this one?   Thank you for your help!

as above. from what I can see, I have no direct access to the AWS console. I'm guessing the configuration is done via some sort of configuration in my code base? In a previous role (which was an AMS setup), I can access the AWS/Cloudfront console with the help of our AMS rep. can you please link me to some guide/tutorial? Thank you.

Hi, is there a way to make a proof completely private, meaning that those who are not on the workflow can't open it? I can see that by ticking the 'Private stage' box will only suppress comments but none workflow members can still open it.  Thanks

Has anyone had luck with collecting ECIDs into Marketo when using Web SDK (alloy.js) for data collection on a website?  The automatic collection of ECIDs worked fairly well when using the ECID service (Visitor.js) as the Munchkin.js script contains logic to read in the AMCV cookie and pass this information in visitWebPage and clickLink calls in the _mchEcid query string parameter, resulting in the ECIDs field being populated in Marketo anonymous and known lead records.  However, when using Web SDK (alloy.js), this ECID sync no longer functions as different cookies are used for identity storage (kndctr_<ORG_ID>_identity), which Munchkin.js does not attempt to read.  I am trying to do this manually by including the ECID as a custom parameter in visitWebPage and clickLink calls, but it doesn't seem to function quite the same as the behavior observed when using Visitor.js.  With Visitor.js, based on my testing, existing lead records would be updated

Is there a way to enforce proofing approval workflows on any proofs getting created within a particular task? We have a use case where certain task need to have a proofing activity for proofs created within that task.

Is there a way to customize what you see when you hover over the projects when you go into Hamburger menu > Calendars. We want to preferably see the request the project was converted from when we hover over the project on any date.