Product Communities

So I am investigating Engagement Programs to replace our standard nurture programs. I have been researching how they work and have run into a couple questions. As an example, our nurtures are built as Smart Campaigns. We pull people in with triggers such as a person status change, then setup 5-8 emails that flow using wait steps. We also remove people from the flow if for example their status changes, becomes a customer, etc. What I have run into with Engagement programs, is that they seem to flow without any steps to remove someone. Is it possible to setup something to remove them from the program? The transition rules seem to work as a way to move people from one stream to another, which is beneficial for moving someone from say a BOFU campaign to a MOFU campaign, but I am not seeing how to remove someone from the BOFU by itself. Just curious if I am missing something obvious.

We have Content Hub and have the option to upload assets in content hub but these assets are not syncing with AEM Assets. Is it possible to publish assets from Content Hub to AEM Assets?

When I add Test Profile to the Seed lists that this mean that profile attributes for the sendout would be taken from that Test Profile and send to Seed List mailing? Or is it only just technical thing?  

Hi, Team, I am exporting a file through the campaign using the DM channel. After generating the file, it is saved as Unix-ANSI instead of PC-ANSI, which is the required format for our system. Is there a setting or option where I can select the desired file format (PC-ANSI) before generating the file? Please advise

I'm trying to implement Analytics in a new site.  I have copied over the Launch library from one of my other sites where it is working well however in the new site when I trigger an SDK call, the dataObject is not being populated...If I look at the dataObject data element, it is also empty, which leads me to believe the Update Variable action in my Launch rule is not working However, this is identical to the rule that is working fine on my other site.  I've tried modifying it, even deleting out all custom code and only using the standard wizard but no dice... Anyone got any ideas what the problem is? 

Hi Team, Where and How the discard profiles can be pulled? Please suggest. Thank you.

Hello, Is it possible to export/import from one ACC instance to another the structure of folders in the explorer. E.g., we have a Campaign Management Folder with 10 subfolders, and each subfolder has an additional 3 subfolders beneath it. Can we export all 40 of these folders as a package and import the nested folders into another instance of Adobe Campaign?

Instead of AEM, we use a different cms.  I'd like to set up the events we're conveying via the ACDL to match as close as possible to AEM's to make the implementation as standard (and familiar) as possible.  Plus one day we might switch to AEM.  I've seen the cmpload, cmpshow, and cmpclick.  Is there a list of those and other events (preferably with descriptions) that we can use (e.g., video, audio, etc.)?

Hi All, I have created an Adobe IO runtime project having 3 actions. (action1, action2, action3)From action1, based on certain condition, I need to call action3. Is ti possible? If possible, how to call the action? cc @arunpatidar @amanath_ullah  @sarav_prakash @mk_aem21  @amitvishwakarma Thanks in advance.

I want to monitor when a user logs into aem and print some information into the logininfo.log file. I added an OGSI component and bound it to logininfo.log. But when I log into aem, nothing is printed into the log file. Is my EVENT_TOPIC written incorrectly?

I need a Fusion Scenario to trigger a Web page proof creation. Any thoughts?

I'm setting up a report of 'Billing records' and am unable to find an 'Entered by' field. Does Workfront just not record which user entered a Billing Record? It's a field on every other object type that I'm aware, so was surprised to not see it in the list of available options.  If it's not something that's available, can we add this as a feature request for the product team?

Hello! I was wondering if someone can help me with this question. So I sent out an email, let's say the criteria for this is Region Segment is APAC and the Job segment is: Bakers and let's say the total send list size for this is 10 people (making this up) And let's say I am sending another email with the same criteria except Region and Job segment is default and the total send list size for this is 50. But if I combine these two together, so Region is APAC and Default And Job Segment is Bakers and Default, the number is much higher like, 100 (also made up but the difference is significantly larger).  Is this normal? I would think that the number will be 60 since all I am doing is adding in the an extra value but this seems like a huge jump

We have the ability to set the business rules and activate them? However the tutorial videos show that we need to apply them at the message level?  Does anyone know the permissions level required or is this a UI bug?  It is supposed to be here: 

Hi,I have some questions regarding the attribution of traffic and orders originating from WhatsApp.When analyzing the reports at the Marketing Channel level, the WhatsApp channel is correctly attributed. However, when breaking down the data by Marketing Channel Detail, the value appears as "None," making it impossible to determine the campaign volume for this channel.However, if I further analyze the "None" category using the URL variable, I can see the campaign string as shown in the example below:Does anyone know how to solve this issue or if the settings below align with Adobe's recommendations?  In the Marketing Channel Processing Rule, we have the following channels and processing order:  In the Report Suite Manager, it is configured as follows:  

Hi there, I've currently got my proximity pattern setting set to one second. Would changing this to zero seconds make it stricter or less strict?

Hello community, Are there any known issues concerning the possibility to customize the summary panel through a layout template? No matter which fields I add, I don't see any changes in the UI.  Thank in advance. RegardsLars

This is really a Target + AEM question, but the net is we would love to see which pages in AEM have a Target test running so nothing gets broken during a page update (of any sort). Has anyone come up with a good way of letting authors know that a test might be running on a given page? Open to any and all ideas, programmatic or even through some naming or workflow process. Thanks so much.

Hi, I ve got a AEM Component B, which I can drag into a page and configure it through Edit Dialog. This configured Values are loaded into SlingModelB, which is used in html code of Component B.Now, I ve got another use case...I ve got  a AEM Component A, which needs to dynamically include AEM Component B in html file of Component A.How to create dynamically a SlingModelB and pass it to some HTL Command to render AEM Component B inside of Component A ? Hope somebody is able to help me.Thanks a lot for your support in advance.  

Is there a way to see a list of all milestone steps entered into a milestone path?The window is to small to display my whole list of 30 steps.Thank you

Hello,  when adding a page to the flow diagram (Starts with) I am getting the percentages of visits that go to either of the next pages. But I do not not see an exit rate from the first page. Exit rates are starting from the second column. When I use the same entry page in a freeform table I get an exit rate of 32%. So the next steps could only sum up to 68% of the first column since the rest are exits. Where can I see the exits from the entry page. Can anyone explain? Thank you!

Hi WF Community, Has anyone be able to produce a single report to show planned hrs and actual hours by resource (assignee) for a given time frame?We have tasks that have multiple assignees and span one or many months.Seems like it should be simple and maybe I'm just missing something obvious.  However, from what I can tell, in order to easily report on this I would need my tasks to only have 1 assignee and have planned start and end dates within the same month. Thanks,Nick  

Dear community, I have successfully ingested Event Data into AEP with records of two profiles. Then I create an audience to get that two profile into that Audience. However, when the batch was evaluated, it has shown that there are 2 Qualified Profiles and 2 Estimated Profiles. However, the "View Profile" button was grey and cannot be click. Then I proceed to "Refresh Estimate" and now it shows  2 Qualified Profiles and 0 Estimated Profiles and the "View Profile" button is now showing that there are NO profiles for viewing. Therefore, I am unable to verify if the conditions I choose would work for the expected profile to show. Anyone knows how I could see who this two profile will be? Or how can I get the two expected profile to show in "View Profile". Below I have attached images regards to this issue. Please let me know if you need any more information. Best regards, Sching

I working on a project for a bank. We want to upload offers and propensity scores from external system and put them into Schema (Dataset) and then use attributes from particular offer in Journey Optimizer emails and app pushes. What structure of the schema would you recommend to make it useable in accessing that data in AJO?If I make separate object for every recommendations (assume that for every user there would be 3 offers) then I would have 3 separate objects. I am not able to iterate through them in AJO .... How would you do that? 

I have many elements in an array. how to upset data into array elements. So I can see in profile section