Product Communities

I have created an email and used a subject line as well. Is there any way that subject line will be visible in the browser also?

HI All - I'm trying to use validation logic to prevent a task from being completed, UNLESS the user has completed the task's custom form drop downs. Id simply like the system to notify the task-assignee that the form fields need to be filled out in order to complete the task. Any suggestions?

Hi everyone, We are asking for help, as we struggling with ACS editor.On ACS STG, we are working on a new footer in "HTML TYPE = TEMPLATE."After building the footer with content and style (specifically, we added visibility conditions for mobile-only and desktop-only at the structure level, as well as the "Do Not Stack" function for a four-column structure), we encountered an issue.When we save the FOOTER TEMPLATE as a FOOTER FRAGMENT, we lose the visibility conditions and the "Do Not Stack" function.Could you please help us resolve this issue?CC enclosed exemplesThank you in advance for your support.Best regards,

I want to know how to map a user who uses multiple browsers in a single device. The person has never logged in. what to do in such a case. do i need Customer journey analytics to map users (who are not logged in) but browse website using multiple browsers in the same device or without Customer journey analytics, I can map these users. The problem statement is: how to identify and figure out the journey of a user who has visited my website using meta's in-app browser, then later on visited my website using google chrome. In this case, 2 ECIDs are generated. In both cases, user did not log-in. So how do i track this person's behavior. In both cases, the device used was same. 

Hi All,the Q2 2025 release notes mention the new event subscriptions version. This article describes the differences between the legacy and new version.And the list of the Workfront Fusion modules describes (not vey detailed) how you can switch between the versions:This suggests that you can change/set/manage the subscription version for each of your scenarios separately.I did some testing today and my findings don't confirm this.I found that:The module "Update Events Payload Version" needs to be run only once, to set the desired version. (As opposed to being included in the scenario each time when it's running.)More importantly, when the module runs, it sets the desired version for ALL your scenarios, not just for 1 specific scenario. (I confirmed this by checking my subsriptions' data using a custom HTTP call to the subscriptions endpoint.)So it seems irrelevant which of your scenarios includes the module. You could create a new scenario just to hold the "Update Events Payload Versio

 Is it possible to use an online version of a deployed email in a different email CTA?Will this work in every email client and with that CTA tracking?

I am trying to get an alert for when a particular form is submitted a certain number of times. Ex: after 10 form submissions I know to take the form down as we would have reached max capacity for an event initiative.Essentially, I'm trying to think through if there is a new custom field that could be created that would incrementally update when a new form submission comes in, then when it reaches the max total, a flow is triggered.

Hi,We are experiencing a persistent double-slash (//) issue in our website URLs, which are also getting indexed by Google. An example of the problematic URL is -: https://mywebsite.com//content/site/en/learn/about-us/company-overview.html We have applied the following Rewrite Rules in our dispatcherRewriteCond %{REQUEST_URI} ^(.*)//(.*)$RewriteRule ^ %1/%2 [R=301,L]RewriteRule ^/$ /content/site/en.html [R=301]RewriteRule ^/en(.*)$ /content/site/en$1 [R=301]RewriteRule ^/content/site/en$ /content/site/en.html [R=301,L] Additionally, we also tried the following alternative rules:-RewriteCond %{REQUEST_URI} ^//+RewriteRule ^(//+)(.*)$ /$2 [R=301,L] RewriteCond %{REQUEST_URI} ^//content/site/en(.*)$RewriteRule . /content/site/en$1 [R=301,L]  Despite these rules, we still see URLs with double slashes getting generated and indexed. These are also appearing in the Google Search Console under the list of crawled URLs. Are there any potential issues with the a

In the WF instance I manage, users are allowed to log time directly on projects. However there is one project where we only want time logged to tasks. Any ideas for limiting the objects users can log time to (in this case: tasks on a specified project), when the instance is configured to allow time logged directly to projects? 

Difference Between an Attribute Set to Persistence vs. Not Set to Persistencecan we use persistence setting  in metrics other than dimension , i hope not but is it possible in any case please confirm

I have a report for proof approvers (regulatory, legal & brand) that is pinned on their dashboards and keeps them on track for what is pending and gives them quick access to click the links and review & approve when they have time. However sometimes they are reviewers rather than approvers. I don't get that option on the filters. Is there a way I can add that?

Hello, In a delivery where the subject line is configured as dynamic content (e.g. <%=targetData.firstName%>), is it possible to query in recipient delivery logs for the specific subject line which was created for that recipient? Querying for the field [delivery/mailParameters/subject] just returns the dynamic content code. Thanks,Skyler

I'm looking for an Adobe Analytics UTM builder (similar to the Google Analytics campaign builders) that will enable me to control naming conventions, store my UTM links built, and help me with insights. I've set up my classifications but too many people are writing links differently and it's creating a mess.Is there a proven / available UTM form that I can use to deploy proper link-building operations across my company (something better than Google's URL builder which has no naming convention controls)? We've noticed that we're only tracking about 30% of our marketing spend effectively through Adobe Analytics and this is probably the biggest reason why (too many agencies, marketers, and vendors building links for GA when it should be Adobe structure).

Hello! With our company's latest Marketo renewal, we've added the "Deliverability Tools" functionality to our account. Could someone please share best practices and instructions on using this? The only tutorial I've seen is this one, and it doesn't really show how to set it up to even get to that point.  FYI - when I click Deliverability Tools, it directs me to this page and here's the screenshot of what I am seeing. It looks like we still need to set up the first profile, which I have no idea yet how to do. Any (all) information would be greatly appreciated! Thanks! 

We have a master project we call a campaign and we create requests under it that will become the campaign tactics.I  have a scenario I'm working on that copies the documents  from the the master to each request as they are created.Problem is since the master documents folder lists the original documents and then all the documents of the request as they are added,each new request gets dupes uploaded to it.  Is there a way to test if the document already exist before it is uploaded? Any suggestions appreciated.ThanksFrank 

We have an adaptive form that outputs a document of record. Currently the PDF that is produced by AEM is not tagged at all, i.e. heading, paragraph text etc. tags do not exist in the structure of the PDF.  I found this documentation about how to enable tagging via a custom CXI file, but the ;Services -> Forms' option that is mentioned in this document doesn't exist in AEM 6.5.  Am I just missing where this lives, or is the documentation incorrect? https://experienceleague.adobe.com/en/docs/experience-manager-65/content/forms/administrator-help/configure-forms/specifying-xci-configuration-options#:~:text=In%20administration%20console%2C%20click%20Services,%2C%20producer%2C%20and%20compressObjectStream%20settings.

I'm trying move AEP audience from Default workspace to Another custom workspace. I was able to do that last on 5th May 2025. Suddenly since today I am getting this error  

Hi Team, We have a requirement regarding our approach to new contacts gathered from tradeshows or lists. Instead of immediately integrating them into our standard marketing efforts, we prefer to initiate a warm-up campaign. Once these contacts engage with us, we can then transition them into our regular marketing streams. To facilitate this, we plan to utilize an engagement program that allows us to manage these contacts at a streamlined level, enabling us to enter and exit them as needed. I conducted some tests with a few sample contacts to evaluate how the program functions. I found that while it's straightforward to add contacts to the program, the process of removing or pausing them requires clarification. Specifically, if I want to exit someone from the program, should I remove them entirely, or would pausing them within the cadence suffice? It's important to note that we still wish to track open and click rates, even if a contact has been exited or removed from the

Hello! We're trying to get CJA setup with Marketing Channels. Currently we have Marketing Channels setup in Adobe Analytics, however, a couple of our channels are setup with the rule "is first page of visit". Updated Marketing Channels documentation has mentioned that is is not recommended to us that logic as CJA does not recognize it. (potentially not understanding that correctly). We have an extensive network of internal URLs for instance that we need a channel for in order to not inflate our direct channel traffic. Is there any suggestions on how we might get around this so that we can see all channels in CJA as well? Thanks!

Hi Team,Need some help in understanding what is the benefit of using Graph-Based stitching over Field-Based stitching for CJA?I was under the impression that with graph stitching if user have a linkage between persistent id and transient id in the graph, they don't require to login during the lookback window for stitching to work on the events recorded during that period, stitching should be able to take the persistent id and the transient id namespace and fetch the linked transient id from graph. But the documentation states that user has to authenticate withing the lookback window for both the methods. If that is the case, What is the benefit of graph based stitching over field based stitching? I'm anyway required to record the authentication during the lookback window, I can record my transient id also on the authenticated events and use field based stitching, how is graph based stitching better/different o field based stitching?Cheers!

I feel like I'm going crazy and I really hope that I'm just missing something obvious.We have are using Adobe Analytics to track activity on our employee web-based software.Our employees work in over 7000 stores around the world.We want to know what percentage of our stores are using our software each day.We have an eVar for unique Store ID (for each user).We have another eVar for total number of active stores (captured at the start of each session).We want to create a calculated metric that calculates the percentage of hotels that use our software.It doesn't matter how much usage or what the users were doing. If even a single staff member logs in, that store was active on that day.Trouble is, when I go to create this calculated metric, it doesn't let me plug in the evar for Total Stores. So instead, I've been manually updating the store count every time. This seems really bad to me. What am I missing?    

Hello,Hope someone can assist.I'm trying to create an unsubscribe link in the email template in AJO. I'm getting a syntax error when trying to access the below fieldWhat would be the proper syntax to access the value in consents.marketing.email.subscriptions.TestListWL.topics.0?Any feedback is welcome.Cheers.

Hi there, i m scouting the internet but i cannot find anything that help me understand if from Meta we can send back to AEP some ad engagement metadata. We are looking for an approach for augmenting AEP profiles by harvesting this ad reaction data point.For example:  using ad engagement to augment known customer profiles with additional depth based on the ad profile ??