Product Communities

We are trying to capture some simple campaign parameters in the query string, but it is coming in as "Unspecified". Why might it not be picking up the query string in our URL?  URLs we've tried:  https://www.mywebsite.com/research-and-insights/todaysreport?media=owned&campaign=dailyreport&tactics=retail  https://www.mywebsite.com/research-and-insights/todaysreport?channel=social&tactics=linkedin  

 Whenever I try to add an email link to a topic in the Guides Web Editor, I get a "FAILED TO SAVE FILE" error. Below is my code. This code comes straight from the Guides Web Editor Toolbar "Insert email link" button. I've check the docs also and the code appears to be correct. Any ideas why Guides will not save this? <xref href="mailto:PM@faa.gov" scope="external">PM@faa.gov</xref> 

We use a proof approval report to show users proofs which need their approval.I realized that if proof has been archived, it no longer shows on the report - even though the proof is still "awaiting decision." I'd like to create a report to show proofs that are archived, but are awaiting decision. Or, maybe even Archived but project is Current? I would use this to unarchive proofs, so the user remains aware of the need to approve.The only place I've seen a designation of 'archived' is in Proofing, Views, "Archived proofs."Does anyone know if it's possible to filter for archived proofs in a proof approval report (or other type, if necessary), or even to include a column that has a designation of archived?

Hi,I recently have noted (mainly after Feb 19 2025) in AJO that if we create a AJO email journey and publish it then another campaign also gets created (like a email campaign with same email HTML) which is not visible in campaign browse list in the UI we have to check the contact history using the profile ID in the journey and campaign datasets.The email gets sent out only single time from the journey. Has anyone also faced similar issue.Is it a feature that Adobe has enabled.How do I stop it from happening. Any help would be appreciated as it skews the reporting based on the profiles.

I have created a custom workflow to add a watermark on the expired images using the existing process -Add Watermark but it's not working. Can someone explain in detail how to add watermark using workflow in aem as a cloud please?

Hi, if I have a page with 2 options e.g. Yes and No. What is the best metric/method to use to find out the split of clicks on each of the options

Do you tend to keep and leave deactivated users in their home groups and teams or do you remove them? Until now, we've kept deactivated users in their home groups and teams. We've got about 400 deactivated users in our instance, and I'm wondering if we should create a deactivated users group and move them there.

In the age of data-driven decision-making, the ability to quickly analyze and act upon customer data is not just an advantage; it's a necessity. BI tools such as Power BI help businesses visualize and interpret their data, while Adobe Real-Time Customer Data Platform (CDP) has transformed the management and activation of customer information. However, the real magic happens when these two powerhouses are directly integrated. This integration, coupled with the capability to author additional insights data models directly within the Adobe Real-Time CDP using Data Distiller, is not just beneficial—it's critical.The Value of Direct IntegrationImmediate Access to Data: Direct integration between Power BI and Adobe Real-Time CDP eliminates delays inherent in transferring data between systems. This immediacy allows businesses to react to customer behaviors and market trends, making decisions that are both timely and informed.Reduced Complexity: By streamlining the data pipeline, direct integr

Hello All, There is scenario, where library has been build without selecting 'Environment' and in that library added only one data element and just 'save' rules without any changes. That Library is been submitted to approved state and form there it is been rejected and came back to dev environment and from dev, it is been deleted.   Is it possible that because of the above scenario Adobe Rules will not fire for any of the page load and clicks calls? P.s. this is Direct calls rules build.  

Trying to create a calcualted metric for monthly active users with similar definition as in GA4. G

Hello! I'm using the Report Builder extension in Excel for Adobe Analytics. I was able to create a data block with default and custom metrics and I'm also able refresh the data. Once I tried scheduling the report as a pdf or xlsx, I'm facing Error: 8000 right after the automatic refresh starts (see screenshot below). I've tried several times with different queries and it's still the same error message. I'm hearing that this procedure works fine on Windows devices. Where can I find the reference for error messages and why am I experiencing the error? I'm using Excel Version 16.95 on Mac OS Sequoia. Any guidance is appreciated!  

In order to optimize the use of our evars and props, we use pipe-delimiters to string together values and then use the Classification Rule Builder to parse them out into classifications for reporting.  For example, eVar99 might be mapped to 'abc123||1|consent|trigger||||||'. The classification rules below would break those out into our classifications that are named like '(v99c) Mobile Client Type', etc.   In most cases, we just parse out the value that is mapped and that's all we need to do. However, in this case, on rule 3, we want to say "if positions 3 = 1 then (v99c) Mobile Client Type = 'Native'. Otherwise it equals 'Not Native', while leaving the remaining rules in place. Does anyone know how to do this? Thanks in advance. 

Hi community! I am trying to create a dashboard in Adobe Analytics that distinguishes unique visitors between prospects and clients. I have already created the segments for prospects and clients, but I am encountering the problem that some prospects are actually clients because they later enter our private area and log in. The problem I have is that the value is being counted both in "Clients" and "Prospects" because first they are "Prospects" and then "Clients" with the same sessionID. I am trying to create a segment where "Prospects" only include those who are "Prospects" but I can't manage to do it. Could you help me? Thank you very much.

Hello All, Context:I have taken on a project where custom codes were used liberally to do the implementation. It was discovered that the cancelled beacon were alleviated when a 3 second delay was added to the rule. This was a recommendation from Adobe Support at the time. However, now we have a 3s delay when users click our links and we still the cancelled beacons on this rule.  Now our goal is to address the root cause and the method we are looking to employ is the useBeacon method. The issue is - even with useBeacon method being set to "true" on the Adobe Extension, we are seeing the beacons getting cancelled during testing.  I would like to know ways I can troubleshoot to see why the useBeacon method is failing and what I can do to avoid the cancelled beacons.      

Hi Team, Can you please let me know how to find out the exact details of these profiles (profile id) of the profile who went to end after a condition box rather than proceeding ahead to an action. As this end box doesn't have any action id or step id, I am even unable to query out these profiles.

Does the field parentTransitionName updates only after a condition step or after every step like Email & End ?What will be the parentTransitionName of a profile which goes through the below sample journey ?

Hi Team, Consider a scenario where I have a journey with audience qualification and it's a batch audience which evaluates at 7PM IST daily. Now if profile XYZ has entered the journey at 8 PM IST and exited at 9 PM, will it re-enter the journey before the next batch segment evaluation or after it ?

hi all, @akshayanand , @_manoj_kumar_,I have one requirement whereI have display target like this from recipient tablebelow is the query condition I have to use....Total RecipientBrand = MCD - Classification of RecipientCount (primary key) group by Classification/!\ Filter :Classification recipient not equal to 4 and 5for this condition I am using enrichment activityCount (primary key -id) and storing it custom column group by Classification                now at the end I had to diSplay output like this display Target like sum of count  of  Count (primary key) group by Classification -that too row wise,,,please help to how can in achieve the same via enrichment or any other activity in adobe campaign classic........

Demandbase suggests a 1:1 orchestration-to-Marketo program mapping. However, our high volume of orchestrations makes this approach challenging to manage, especially with frequent additions. We'd prefer to consolidate these into single programs based on business units. Currently, we use smart campaigns for Acquisition Programs, Form Fills, and MQLs. We're looking for best practices from others who have integrated Demandbase and Marketo. Specifically, we'd like to know how you manage a large number of orchestrations and what data you prioritize tracking.

Hello all,Appreciate any thought or feedback on this.I'm looking to copy images attached to records via App Modules that don't provide the "Data" fields, like the AWS Module. A good example would be AirTable or even the Planning Modules. The AirTable module (like Planning) provides a Pictures[] array that contains URL paths to related images for a record. In the example below I had three pictures attached to one AirTable record.I'd like to - Read a record in AirTable (just an example) - DoneGet the URL Path - DoneGet the Data value for that image - not done?Send that image to another application via a supported module - let's use Adobe Workfront Upload Document as the test case. - DoableIn the case of the Workfront Upload Document module, I'm aware that it takes "Binary" or "text" data to attach a file to an object. Real Question: how do I get the data for the image via a URL path provided in the AirTable module (if possi

Hello! I've run into an issue with links in Nitro PDF reader from Native PDF AEM output. When I have two links on the same line, like www.google.com and www.amazon.com, Nitro PDF seems to treat the entire line as the same link "block" and both URLs end up the same. In the case above, clicking on the Amazon link would take the user to Google. I'm not having this issue in Adobe Acrobat. This issue also does not occur when I output from DITA OT. Is this related to the way Native PDF parses links on output? Are there any options for a fix from the AEM side? We are on the current version of on-prem AEM and Guides. I believe the PDF readers are up-to-date, as well. Thanks for your help!Josh

We make updates to our PDF plugins to support new languages or fix formatting issues. We test these changes locally before deploying the update to our instances. I would prefer to run the local tests using the data command, as this is the supported option for the DITA-OT. Is it possible to configure the DITA Profile in Guides to do the same? Thanks!

When i select global folder profile i can see the XML Editor UI configuration .But when i select the custom folder profile not getting reflected XML Editor UI configuration in new UI of AEM Guides.AEM Guides version- com.adobe.fmdita-aemaacs-2025.2.0.209.zipCustom folder profile not having option XML Editor UI configurationGlobal folder profile can see the option XML Editor UI configurationAny suggestion how to enable this option XML Editor UI configuration for custom folder profile in new UI of AEM Guides