Product Communities

Hi There! Does anyone have any tips on creating a bounce rate in CJA? (or any of the other OOB metrics)

Hi All, If an event-based trigger scenario in workfront fusion gets disabled unexpectedly, How we can identify the missing events during that downtime ?or to avoid this situation what action we needs to take care ? Thanks in Advance!

We have a request queue that has been decommissioned and I have updated the sharing on the project to view only. However, the issues within the project maintain the shared access levels that were given when it was current. Is there a way for me to bulk update all of the issues to view only for any user it was shared with?

Did you get a chance to attend Adobe Summit 2025 in-person or virtually this year? In case you missed it, several exciting new features were shared at our product sessions and labs. Check out some of the recordings below, now available for you to watch on-demand. From Marketo Engage roadmap innovations to customer-led best practices on our latest enhancements, you're sure to find a topic that applies to you!   Session Title Session Description On-demand Link Marketo Engage and Journey Optimizer B2B Edition Roadmap and Innovations Discover the future of marketing automation and revenue marketing with our Adobe Marketo Engage and Adobe Journey Optimizer B2B Edition product leaders. This session will unveil key innovations in B2B marketing automation with a focus on generative AI, data-driven strategies, and enhanced customer journeys. Our roadmap includes powerful new features that allow marketers to move faster with new AI-powered content, optimize workflows with deeper

Hi guys,I'm just wondering where do I find the new Template Email created with the new editor?They are not appearing in the regular "Email templates" Do I need to link some how my Adobe account to Marketo Engage?Do I need a superior MKTO license? Tks to help

Hi, I’ve created two streaming audiences: one using the Default Merge Policy and another with a custom Merge Policy we recently created.I need a journey that listens for new entries into the audience associated with the custom Merge Policy (not the Default MP). To achieve this, I created a journey that starts with an Audience Qualification trigger using the audience linked to the new Merge Policy. However, AJO isn’t detecting any new entries for this audience.As a test, I replicated the same journey but used an Audience Qualification trigger with the Default Merge Policy audience instead. This version works as expected and listens for new entries without issue.Is there a known limitation or blocker related to using custom Merge Policies with Audience Qualification in AJO?

Hi TeamCurrently we are using OSGI Adaptive form on-premises Environment (its Forms Project no sites and no DMAF assets)Following are limitations we experience while forms development core components instead of foundational components1)  Edit Rules --No Code editor option but its Foundational component which very useful for authors not dependent developers refer screenshot for Foundational component 2) Not possible to have Adaptive form with core components and foundational components, more over all foundational components don't have corresponding core component (Ex: Table Component)3) jQuery library not supporting in core components  4) Forms creating or development taking more effort compared to using foundational components5) Due all foundation components don't have corresponding core components maintaining two versions of forms having additional Maintenace overhead to project 6) Display patterns properties ex: type and pattern are missing in core compo

Hi All, I'd like to run a Fusion scenario when either or both of these 2 events occur on an Issue:A) Status changes to "Booked" while a user is already assigned.B) A user gets assigned (as Primary assignee) while the status is "Booked".("Booked" is a custom status coded as BOC.) Since the Fusion UI doesn't allow me to create a webhook with multiple subscriptions (so as to achieve the "OR" operator), I used the subscription API to create the 2 subsciptions:A) (new state) assignedToID EXISTS AND status CHANGES AND status = BOC B) (new state) assignedToID EXISTS AND assignedToID CHANGES AND status = BOCThis works most of the time, except the situation when the 2 changes happen at the same time, i.e. both assignedToID CHANGES and status CHANGES to BOC in the same update. In this situation the webhook gets 2 notifications with a few nanoseconds difference and my scenario runs twice. (The second run fails because it attempts the operations that the first run completed parallel.)&nb

Hi all, I'm trying to set up a Target test to be analysed in Adobe Analytics.  When I start an Analytics for Target panel in Analytics, my Activity shows up fine under "Target Activity" but for some reason the "Control Experience" dropdown is empty ("No items found"), so I can't proceed. Presumably my Reporting Settings in Target are setup correctly otherwise the Activity wouldn't be showing up under "Target Activity", and I've checked that the Control activity is correctly set (as far as I'm aware) in Target, so I don't what else to check for...   Can someone point me to towards what I might need to look into to get Target and Analytics to talk to each other?   Thanks in advance,   Achilles

Each month, teams across Adobe Workfront host FREE webinars, interactive workshops, customer panels, and open Q&A sessions on various topics for System Administrators.   If you want to learn best practices, ask questions and collectively brainstorm solutions, or connect with other system administrators to build your network, sign up for one or all of the following events:   April 2 at 10:00 a.m. PT – The Perfect Blend: A New Era of Collaboration with AEM and WorkfrontApril 3 at 8:00 a.m. PT – Adobe Workfront Second Quarter 2025 Release Webinar April 8 at 8:00 a.m. PT – Workfront Crowdsource Challenge: Project Templates April 11 at 9:00 a.m. PT – Admin Chat for Marketing & Creative April 15 at 8:00 a.m. PT – Admin 101: Getting Started with Workfront April 21 at 6:00 a.m. PT – Connect: Workfront Collective April 29 at 8:00 a.m. PT – Use Workfront Reports to Guide Your [Sp

Hi, Good day WF Community,Could someone kindly guide me on the process of getting documents from Workfront and uploading them to AEM Assets using Fusion? I would greatly appreciate a step-by-step explanation or any available resources that can assist me with this integration. Thank you in advance for your help!

One of our teams wants to use dynamic boards, which will always be connected to project tasks. If using boards, a team member can easily change the board task planned completion date, which could affect the project timeline as a whole. We were told that best practice to change project task timelines is to increase the task duration to match the new planned completion date, while keeping the original task planned completion start date, rather than changing the task planned completion date. Is there any way to add the task planned duration to the card to keep this best practice? I don’t see a way to add that field. How are other people handling moving task planned completion in boards?Also, this team also wants to work in two week sprints, but not use iterations and stories, since they can’t pull in stories dynamically to that team area. They will want to frequently move the task planned completion dates to the next two week sprint. This will affect new and in progress tasks. The team us

Here's some food for thought:We can't pre-set a custom field to automatically select a default value only when a user creates a new request using a request-level custom form. The only way to have a value pre-selected is to apply it universally, meaning the value will always be pre-selected regardless of context.Any thoughts or objections?

We are in the process of implementing Workfront in our organization, and we were interested in integrating Workfront with MS Teams. I saw in this help article that Workfront only integrates with Classic teams, however our organization uses new Teams.  Classic teams will reach end of life on July 1, 2025 -- are there any current workarounds for integrating with new MS Teams? Thank you!

We currently have multiple event forwarding properties - however, when we tried to enable additional event forwarding properties against our datastream we found that it simply overwrote the previous property. Is it possible to have multiple event forwarding properties enabled for 1 datastream - if so how? and if not, how are individuals dealing with large event forwarding configurations and still abiding by the 50m/s limit on the event forwarding property? Any help is greatly appreciated Thanks,Ty

Hi everyone, A heads up that the next Philadelphia Workfront User Group is being held on Thursday, February 20."http://event.workfront.com/wugphillyfeb2020/community" Join Workfront and your peers at the Sonesta Philadelphia on Thursday, February 20 from 9:00 a.m. to 1:00 p.m. It's free to attend, and breakfast will be served. "http://event.workfront.com/wugphillyfeb2020/community" You can see the full agenda and register here , but the highlights include an update from Workfront, a local customer sharing how they are leveraging Workfront, a discussion on proactive planning and resource management, and two breakout sessions for you to meet and talk with other local users about topics such as onboarding new users, reporting and dashboards and more. Date: Thursday, February 20, 2020 Time: 9:00 a.m. - 1:00 p.m. EST Location: Sonesta Philadelphia Rittenhouse Square (1800 Market St.) Register here: "http://event.workfront.com/wugphillyfeb2020/community" http://event.workfront.com/wugphillyf

I'm working on creating a report to identify and understand how long issues are in the "New" status & "In Progress" status. Ideally, it would be a journal entry report that gave me either date that status began and the date ended OR would give me the duration that status was active.  Any help would be appreciated!

Hi, I’m trying to display task statuses in the matrix report below. I have projects as rows and tasks as columns. Below the image is an example of how I’d like it to appear. Once the status names are visible, I’m confident I can handle the color portion. I tried creating a custom field to translate the status into a number:IF({DE:Status}="NEW", 0, IF({DE:Status}="INP", 1, IF({DE:Status}="CMP", 2, 0))) My goal was to display this field in the report. If I could get the value to show, I’d then use column rules to add color and select “show text.” See the screenshot below. However, I haven’t been able to get the value to display. 

I can get to the new email editor from my design studio and I've created a template quite easily. I can also access it from the emails option in design studio. When I go from a programme in Marketing Activities to create a new local asset and I choose email (New Email Designer) I get a 400 error. I've checked in my sandbox environment which has no custom templates (just the marketo standard ones), and it's doing exactly the same. Anyone else experienced this or have any clue why it's happening.This is the error:ApolloError: Unhandled Promise Rejection: Response not successful: Received status code 400Stack trace:ApolloError at new t (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3677836) at Object.error (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3763264) at Qt (https://meue.marketo.com/0cf0ad3f9257482511e9aee28da9f235a9abe5af/4538.b933f91aec1b1e3855b4.js:2:3693839)