Product Communities

Part 2: Running Your Interactive WebinarIntroductionWelcome back! In the first part of this series, we covered the setup of your interactive webinar using Marketo and Adobe Connect. Now, let's focus on running the webinar and making the most of Adobe Connect's features to engage your audience. Preparing for the WebinarPreparation is key to a successful webinar. Start with a pre-webinar checklist. Ensure all content is uploaded and ready in the Share Pod. Test your audio and video settings to avoid any technical glitches. Brief your co-hosts and presenters on their roles to ensure everyone is on the same page.Using the Broadcast Control feature in Adobe Connect can create a virtual green room. This allows you to start the broadcast when you're ready and start recording the session for on-demand viewing. It's a great way to ensure everything runs smoothly from start to finish. Engaging Your AudienceEngaging your audience is crucial. Use the Poll Pod to ask questions and gather

Part 1: Getting Started with Marketo's Interactive WebinarsIntroductionWelcome to the world of Interactive Webinars with Marketo! If you're looking to engage your audience, provide valuable content, and generate leads, you're in the right place. Marketo's Interactive Webinars, integrated with Adobe Connect, offer a powerful platform for creating and managing webinars. In this blog series, we'll guide you through setting up and using Interactive Webinars, best practices for using Adobe Connect, and how to manage event registration and communications through Marketo. Setting Up Your Interactive WebinarLet's dive right in! The first step is accessing Interactive Webinars in Marketo. Head over to the Admin tab in Marketo, and you'll find the Interactive Webinars option under the Admin menu. This is where you can add users who need access to create and manage webinars. It's a straightforward process, but if you need help, it is well documented here.Next, it's time to create a new webin

Need some help getting several missing context fields to be included in the Web SDK's `sendEvent` payload, or at least to understand why these aren't being collected. Background:I am setting up the tagging rules for a Web SDK implementation for a client's new website that is currently in development.For the moment I'm using Luma as a test environment to inject my embed code via Platform Debugger, since the new website does not have any lower environments set up yet.The problem:None of the fields under `placeContext.geo` that are supposed to be auto-collected are being included in the `sendEvent` payload:`countryCode``stateProvince``_schema.latitude``_schema.longitude` The documentation doesn't mention any limitations or caveats for which of these fields will be auto-collected. The only stated requirement is that the appropriate categories are checked off in the extension configuration, which I've confirmed they are: I'm curious if the `geo` fields only apply to web browsers on mob

Hello, I am trying to build a scenario that will watch for new files being uploaded to a folder. The files being uploaded will be excel spreadsheets and the some of the data from the files needs to be sent to fields on the projects custom form. Can you use Fusion to accomplish this? I am at a loss on how to1. Configure a trigger to watch for new files being uploaded to specific project file folders2. Convert a spreadsheet to a Csv using Fusion Thank you in advance,Eric

Hello, I am looking for a way to download files from multiple projects and to copy those files to a new project. My Custom API call/filters successfully work to pull the correct files into the bundles but what I am having trouble with is how to handle the bundles/operations after the API call. After filtering my iterator I am left with multiple Operations when I only need one(?) When I attempt to build a project after running the API call, it creates a project for each operation when I only need one project created to house all of the files I called on.Here you can see only one operation pre-filter but after there displays two. Screen of the entire scenario just in case:  How can I move this scenario along so that I only get one resulting project with the Create A Record module. Also, how can I move all of the files I called on with the API to copy to the newly created project? Thanks in advance!

Is it possible to calculate the difference between dates to use as one of the filters within an audience?

Hey Everyone, Stumbled upon a specific rule that was firing even when disabled in launch. I looked at the buildInfo and see that turbineBuildDate was last updated in 8/2024.I am struggling to find a way updating the turbineBuildDate which is around 6+ months behind the buildDate.Any leads would be really helpful. Thanks in advance! Best,Anup

Hi everyone,I recently started leading the Paid Ads at a new agency and inherited an account in the midst of transitioning from GA to Adobe Analytics. Initially tried leveraging Google's UTM auto-tagging, but nothing was populating in Adobe; we hardcoded the UTMs to the ad URLs and finally had data populating in Adobe.If the hard-coded UTMs are set up properly, the only idea I have is whether there is an issue with landing page code, which may take this in a different direction. That's because the company was moving away from conversion tracking, and I know they were looking to use eVars, so I'm not sure if having no landing page code could cause this? From our conversations with the company's IT/webmaster, it sounded like they were trying to use Adobe and eVars to avoid having to add tracking code in order to be compliant.CURRENT ISSUEThe problem now is that the ad URLs with the UTM parameters are coming up as referrals and not counting as pageviews. The client's IT rep/webmaster inqu

 I have a question about reporting related to custom forms. If we need to pull reports from previous years, but we’ve changed the names of some of our custom forms, how can I pull a report containing data from the request that came in under the old custom form name? This change is causing an issue for our team, as we can’t filter reports effectively. Any reports that use the old custom forms are not being pulled correctly. Is there a workaround for this issue? Thank you!

When we export a report that has Summarize this Column By (either maximum or sum), it adds the word Maximum: or Sum: next to the total.  Is there a way to remove this?  We still want it to sum the column but just don't want to see the word next to it.

Hi all! I am having a bit of a struggle setting up large campaigns in Workfront. We are an agency within helping our retailers promote new products, store openings, ecommerce, etc. We've just landed a couple of larger contracts and I am struggling on how I should set up these campaigns. One is for a store rebrand and the other is a new product release. In the product release campaign, we are using all marketing channels: traditional & digital. For campaigns this large (using print, radio, tv, website, email, large print production) how do you all set up your templates? Do you set up separate templates (one for TV, one for radio, one for email blast)? Or do you create a large campaign with all components? Would love some insight here or even screen shots of how you all set them up. I was thinking about making them all separate templates/request forms and grouping then together by campaign. Thank you! Amanda Peralta Alex Lee, Inc. Amanda.Peralta@merchantsdistributors.com

Hi  will sandbox refresh will remove the existing custom integration when refreshed ? with prod data 

I have a board that I want to reuse much like a project template.  I don't see an option to either create a board template nor to even copy an existing board.  Can someone point me to a video or workaround.

 I found that CJA APIs don't have audience export functionality, but AEP has an API for exporting audiences. Do I need a CDP subscription to access this API? If not, what are the relevant APIs to share an audience from CJA to Adobe Target?

Hi Team,I wanted to understand what are the best practices and recommended approach to model identities for a source where we are tracking user level information along with the accounts that they are associated to.Consider this, on an wholesale eComm site different retailers have their accounts. Under each account we can have multiple user from that retailer who can place orders on that retailers behalf. Users and accounts have many to many relation, this means one user can be working under multiple accounts and one account can have multiple users. How do we model these identities into XDM if we wanted to report on user and account level both. If we create account as an identity wouldn't that collapse all user accounts under it into a single profile? How to go about this?Thanks

Hi everyone! The problem I am trying to solve is develop a report (I started with a document report) to identify the number of files in a specific folder in our Project Folders (the folder we are targeting is called "Final Files"). We are attempting this because we want to see the number of final files that were deployed per project without creating a field in the project details where the project owner would manually select the number of final files deployed. My issue is the Document report has a Final Folder column but it is generating null for all results (which is odd because they all have files in that folder). Any idea how I could solve this request? Thank you!

Hi, We have our mobile app migrated to AEP Mobile SDK (React Native, using Edge Bridge extension as it is required to keep the trackState/Action calls), it was using an old SDK native with Analytics Extension before migration.  As far as I know, Page Events metric is comprised of Custom Links+Exit Links+Download Links, and they always match in the past, but since the SDK migration, number of Page Events is much higher than Custom Links+Exit Links+Download Links, it's about double and sometimes even more. We have no idea what is adding to the Page Events, would like to see if anyone have experience on this situation. Thanks,John 

We'd like to keep the custom rules in Data Collection to a minimum.  A clean data layer can solve that.  What is the best practice for source data in an ACDL implementation?   There are two ways I've seen to set it up:Use a reference file in a cms or data store, that doesn't require a code change to update names.Use the cms to generate the page names automatically based on the navigation hierarchy.Automatically generating names sounds the best.  However there are some issues in our environment which complicate things:To save server calls, we specify which links are tracked.  It really adds up.  (All pages and almost all modals are tracked.)We adhere to a breadcrumb page naming convention (specified by Adobe consulting many years ago).Example - 'mens: shirts: polo'The page titles on our site tend to be inconsistent and vague in areas (updating them is moving heaven and earth - and a potential seo struggle).  That's why we specify the nam

I have noticed that in the production, empty workflows are generating twice or trice in a month without any information. Can anyone help to know why this empty workflows are generating and which workflow generating the empty workflow.  

Hi Everyone, I have 100+ internal url to be added to under internal url filter section. Is there any way to bulk upload these many urls instead of manually entering it one by one? Please let me know ThanksGinoop

Hi Team,The documentation states that profile dashboard provides important information about your Real-Time Customer Profile data, as captured during a daily snapshot.At what exact time is the update done in the UI? Is it same across all customers or depends upon individual setups/imgestions.Thanks