Product Communities

It would be helpful to have a read-only user role for users who would like access to Marketo to view campaigns and reports but not have access to edit/create assets. This would provide control to admins/trained users and minimize errors like running a flow step or changing activated campaigns.

We would like to have dynamic sate dropdown base on a selected country on our landing page form? Is this possible? How?Thanks.

We would love to be able to get or set URL parameters via a token.  In many cases we are tracking sources from outside media with a URL parameter (i.e. source=partner).  It would be great to be able to continue to pass that parameter along to other URLs on the landing page with something like 'http://markeo-landingpage/page.html?{{URLToken.("source)}}.  In this manner, the token would be continued to be passed to other Marketo landing pages for processing on Form Fills.

I would like to be able to export the raw data behind the Program Analyzer. 

Goal: Create a Marketo Mobile App that allows marketers to access and utilize the Marketo platform from a mobile phone (iPhone). Currently, accessing Marketo from a mobile web browser is very painful. This is especially important for those of us who have campaigns on standby and are just waiting to press the "send / run now" button, or for unexpected last minute tweaks that need to be made to any part of a campaign.The more likes we get, the more likely the product team is to create the mobile app for us - spread the word to your colleagues!

You're searching for help on a particular Marketo feature and you find a discussion that describes exactly what you're looking for. Even better, there's a link to another discussion page with the needed fix. You click the link and get the Marketo white screen of death:  An Error occurred while processing your request. Please try again later. Sound familiar? In the months I've used Marketo, I've found a large number of broken links within the Community Discussions area, like this one from late last month - http://community.marketo.com/MarketoDiscussionDetail?id=90650000000PVi2AAGI know it would be time consuming, but it would be extremely helpful if there was an easily found broken link submittal form, so that when a user finds one of these it can be quickly escalated for review.

My Idea is for a "Stop button" be added to the campaign schedule page.At some point using Marketo you may run a campaign which involves an email which you then realise you have forgotten something. This could be as small as not including yourself in the smart list or major like an error in the email subject line.If you run a campaign and realise after you have clicked run, the only choice is to delete the campaign and start over again. A stop button would help avoid having to recreate complicated campaigns.

Using the power of social media and combining that with the information Marketo we could technically allow people to share content on facebook that matches their campaign status/member information. This would allow for easier shares.To clarify this a bit more I would like to share an example.Lets say a customer registers for a webinar about topic A.He would then hit th share button for facebook. And a suggest message would pop up saying;Excited to join [Company Name]'s webinar about [Webinar Topic A].Have been a happy customer for [Customer duration] years and would recommend this to others.All the customer would have to do is hit share.

I really like how you see the total number of leads your smart list pulls all on that one page. It would be helpful if below it (or maybe a pop-out option) we could also see the number blocked so we could get a better picture of how many will be receiving the email.

Would love it if Marketo's Analytics reports exported to excel without merged fields.  I can't sort excel spreadsheets with merged fields without a great deal of extra work.  Marketo - please create a version of the exportable report that doesn't use merged fields.

I can currently trigger a smart campaign when somebody "Fills Out Form" and use as a constraint the form name and the web page where that form was hosted.  However, though I can choose Form for a Person is Created Trigger, I can't specify the Page where the form was hosted, which means I can't reuse a basic form and trigger off of it depending on where it lives.Ideally, since this is supported for the "Fills Out Form" trigger, this would be available whenever Form is a constraint.

I am a big fan of program statuses.  It's always worth the extra time to build in a couple of smart campaigns (which can be cloned of course) to update these statuses based on lead behaviour.However, surely there must be a away of automating this for email programs, which are the most often used for most I would imagine.Although I can clone these campaigns, they still require work and as we use so many I am sure the productivity gains would be huge.For example, I have 2 campaigns.  Campaign 1 listens for delivery, open, click and unsubscribe and the flow then updates the status depending on what happened.  Campaign 2 listens for a sceific click to act as converted.Plus of course, after the email flow to send I have to update all leads to Sent.Plus if for soem reason I can't clone and am starting from scratch, or cloning a template, there is a lot more work to do to specify the email in the triggers, the if choices and the program to be update in the if choices.I just think there could

I need the same tracking info from the old way of sending email blast as you have in the new email campaigns (in particular with A/B testing). It seems silly that this information (delivery, opens, clicks) does NOT get pushed to Salesforce.My understanding is that you do the A/B test and then have the winner sent out to the remaining population of the smart list. This is genius. HOWEVER, it makes NO sense that this info isn't communicated to sales. I understand that the names of the test emails are different BUT this seems besides the point (why can't Marketo include that new email name as part of the program?).  Why would I ever use an A/B test if it isn't going to get tracked like a regular email? What is the point of testing, then? I want the winner to go to as many people as possible, but not if I can't get any information from it!!!Please update this ASAP - it seems an important testing function is COMPLETELY disconnected from the rest of the platform and from being useful. 

Hi, It would be nice to have the phone number for Marketo support easily available and not something I have to dig around to find when I need it. In particular, since I have a named support engineer, it would be nice to have his name and contact info on my community page somewhere also - so I have one place to go quickly look if I need to call and/or email for assistance.

This has happened so many times when my coworkers are editing an unapproved or new email, instead of editing the email, they accidentally click on the link for the template of the email.  I do not know why, but it does say template, but they still click on it assuming that that's what they need to edit. It would be nice if only marketo admins can click on the link, or move it at the bottom of the page or don't make it an active link.  

Ability to nest Email Programs within Engagement Programs.

We would like to be able to add contacts to a nurture program based on the Lead is Created trigger with more constraints than are currently available, in particular SIC code.Example:New lead is added to SFDC with the SIC Code 5531. We would trigger adding them to our nurture campaign for that specific target vertical.This would also be valuable for Industry, Account Size, etc.

I think it would be helpful to allow the other members on our marketing team (who have accounts with Marketo) to have access to the same case I have established via the support tab in community.marketo.com. Creating an option to add them to a case would allow them to provide their own comments and keep up with the stream of communication. This would be much easier than sifting through multiple emails and relying on a single point of contact for an entire company.

It will be great to upload html emails easily like a WYSWYG. Need not have to be set by sections more free form and creative.

Marketo should start providing - a couple of standard mobile friendly templates to have a few to pick from.

It would be most helpful to have built into Marketo a Litmus-type testing function so that our users could see how emails and landing pages would deliver prior to publishing them. This would be a significant enhancement and another competitive advantage for Marketo.

It would great if we could clone reports in RCA instead of building similar reports from scratch. 

Please make this mobile-compatible! I'm unable to see the full "forward to a friend" dialog box on mobile. I only see part of it and am unable to zoom out to see the entire box. It would be unclear to users as to how to complete the form.

Hi!I'd like for the "Used by" tab in the Template view to have check boxes or something allowing for the ability to approve all in one spot after a template edit.Example: I just edited our footer in the template to 2014. Now I have to go through and find all of those landing pages (I know you can view this in the "used by" tab) and one-by-one approve the draft. I'd love if I could do all of this in fewer steps.

I have searched in the many discussions and found that many other people have had this problem.  Is there anyone out there that has found a solution to this problem? It seems kind odd that when specifying that you want checkboxes the system gets rid of every option and replaces it with a single check box.  Any assistance would be a great help.  Thank you.