Product Communities

I have a use case where the Primary Identity Namespace is a unique ID representing a customer's account. However a customer can have multiple accounts, all with the same email address associated to them, and as a result there are multiple profiles with the same email account. When a customer opts out of a subscription, or unsubscribes entirely, how can I update that new status for all profiles with that email address? If I identify the email field as an identity would that carry the updates across while still maintaining the unique profiles for each customer's unique account ID?

January '25 Release Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   Customer Journey Analytics templates: You now have the option to enhance your Journey Optimizer reports by leveraging Customer Journey Analytics templates. This new feature allows you to streamline your reporting process with pre-designed templates tailored to your analytics needs.   Please find the detailed information around the new capabilities and improvements here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Hi All, We are exploring HTML5 forms to be able to complete and submit the forms from Mobile devices. I had few questions related to this and would greatly appreciate if anyone already working with HTML5 forms could provide more insights. 1. What is the best way to deliver/serve these HTML5 forms, should we build a Forms Portal (using Search and Lister Component) then configure it show all XDP templates uploaded to /content/dam/formsanddocuments ? OR Expose a REST endpoint (http://aempublisher.corp:4503/content/xfaforms/profiles/default.html?contentRoot=crx:///content/dam/formsanddocuments&template=test.xdp)With the API approach, I am required to tweak the paths to Client libraries as without those the form is not rendered correctly. Example the below paths,/etc.clientlibs/fd/xfaforms/clientlibs/profile.js/etc.clientlibs/clientlibs/granite/jquery/granite/csrf.js/etc.clientlibs/fd/xfaforms/clientlibs/I18N/en_US.js/etc.clientlibs/fd/xfaforms/clientlibs/profile.css I wa

We recently started experiencing an issue where we cannot add groups to view collections and wondered if anyone else is seeing the same thing?

Hi Team,I have a Data Feeds Job which is moving hourly to SFTP server & from there to a Data Lake.We are seeing the data land as a string but in unicode format like below, is there any config on your end that would make this a regular string?"\u0006\u001b58\u001d�H�4;5;�x{HJ�0aQ�O-\u0002�n��\u001e'=s��\u0016\u0014ղ*7ӥV\u001bJ�\u0019,¯h?If not, Is there any alternative we can use to make data in regular string.Thanks!

Hello Everyone,I am referring the B2B : Account profile UI guide  https://experienceleague.adobe.com/docs/experience-platform/rtcdp/account/account-profile-ui-guide.html?lang=enFor 'People Tab' it is  mentioned that "The People tab displays a list of up to 25 people associated with the account. For accounts with more than 25 associated people, the system shows a random sampling of 25 records."I want to know if there is a way (any API) to view a complete list of people associated to the account in the profile store.Query services I can see all the associated people, but that is the data lake view. 

Hello everyone,I want to check if Adobe Analytics also support Deviations or BackAndForth of event sequencesLets suppose I have sequence given as ->  A, C, B, C, A, DAnd I want to create segment of A then B then C then Dwill the above sequence be satisfied with this sequence for below?1. Without providing any Conditional Operators for all then operator2. Using Within OR After Conditional Operator for any or multiple then operators

I have found that when I use the 'cached' remote offer the content NEVER shows up. This is very limiting as this is what we have use to structure our CMS integration. I can see that all network calls are going through and there are no errors but the content just never shows up. The same content will show up if I use a dynamic link but due to the structure of our product we cant always do that. I am wondering if there is any support to see why a remote offer is failing to get the data.

I am trying to extract both text and tables from PDF document using python sdk. But, extracted data might be corrupted or encoded differently in my case. I have added sample o/p below. Do you have any idea, how to fix such issues during extraction. I have tested similar document in adobe pdf to excel service, which is working as expected. Thank you.JSON o/p sample:{"Bounds": [52.51200866699219, 36.227996826171875, 72.38600158691406, 145.63192749023438], "Font": {"alt_family_name": "Arial Narrow", "embedded": false, "encoding": "WinAnsiEncoding", "family_name": "Arial Narrow", "font_type": "TrueType", "italic": false, "monospaced": false, "name": "ArialNarrow", "subset": false, "weight": 400}, "HasClip": false, "Lang": "en", "ObjectID": 190, "Page": 0, "Path": "//Document/P[3]", "Rotation": 90.0, "Text": "New Growth Horizon ", "TextSize": 14.0, "attributes": {"LineHeight": 16.75, "SpaceAfter": 5.5}}, {"Bounds": [54.444000244140625, 530.0039978027344, 71.43600463867188, 758.7480316162109

Hello, My organisation has demised SMTP auth protocols for sending emails using AEM Forms.They ask to use Graph API endpoint instead of smtp. Is this possible?Thanks  

Hello,   I am an admin for our Adobe Experience Platform product (in every product profile), however I am unable to import a CSV audience via workflows. The alert says that I need permissions to view-segments, manage-segments, view-sources, manage-sources, view-datasets, and manage-datasets. Based on other information in the Experience league those permissions are created and assigned within the AEP under and admin section called permissions. As you can see from my screen shot that option is not available. Am I doing something incorrectly or should I be looking in a different area? 

We are looking to generate an image thumbnail on an issue report from a public image url that is entered on an issue field.  Does anyone know a way to do this?  Example:Field = Front Label ImageValue = http://images.salsify.com/image/upload/s--txPxJQu---/w6oewelr9h8jaua1ydps.png 

Im setting up a trigger for a smart campaign to listen for new users added from zoom info - these users are deanonymized and added to the " Master list"   My smart campaign trigger is set to listen for new users created -  First question Person created-source type, is this Webservice API or Webservice API- import list when choosing the source type,  Below is a screen shot of my smart list set up - Is the member of list needed here? -as a side note , we are connected to 2 different CRM partitions, they are however split into different workspaces     

Hi - I'd like to implement a flow for event approvals that looks like this:Person registers via a form and sees thank you message that approval is pendingAlert goes to approver with a link to click to approve or declineEmail is then triggered to the person who registered, confirming or declining their attendanceI can't figure out how to trigger the email send to the person who registered. Would a webhook be able to do this?

This morning I have received 3x Workfront notifications via email: A comment on a proof (I am tagged)A new proof being uploaded (I am a Reviewer/ Approver)A comment on the Updates tab of a project (I am tagged)In the Slack app I only received one: A comment on a proof (I am tagged)I have noticed that not all notifications come through to Slack, despite me having all the notification types checked in the app settings.Based on An update is made to a task, issue or project you are subscribed to and Someone includes you on a directed update shouldn't I at least have received a Slack notification for the comment on the Updates tab?

I think I know the answer but this community is awesome at quick clarifications: I am putting together a "Here's Why Priorities Might Work For You" deck, and one of the initially interesting features was getting access to Project level document folders from within Priorities. We do all documents at the project level rather than task level to centralize them. I thought having access to project folders on a pre-built task report would make a lot of people happy, especially as we work through rounds of edits. Being able to stay in one window but access dozens of project folders seems like a win. However, it seems that you can't actually "see" the documents from Priorities, you can only add. This means if you wanted to add a new version of a document, you still have to go into the project to do so. Can someone please verify I have this correct? Here's the documentation I reviewed before posting here: Upload Documents and create proofs in Priorities | Adobe Workfron

Our team is currently onboarding Workfront. We plan to use issues for our web production team to manage one-off requests like a doc upload or simple change that does not need to go through a full project process. These issues come through our request queue and then we are simply converting them to tasks from the request queue. There are 3 users trying to manage the request queue. Is there a simple way for us to hide the issues that have already been converted or to add a column that shows a field identifying which issues have already been converted? 

Hi Friends , Is there any ootb configuration available to filter the component exporter. For example : http://localhost:4502/content/we-retail/us/en/men.model.json it showing allowedComponents , gridClassNames ,columnCount etc ..  I want to expose only essential items to react

Hi, is there any query in query service to extract the metadata of the audience (e.g. ID, name , attributes and condition)?I checked but to no avail.

Hi everyone,I'm setting up fields to capture UTM parameters and sync to SFDC, much like this post. My SFDC admin just created the fields in our SF instance, and created them as text fields with a max of 255 characters which is how our parent company has them set up on their SF. The fields appearing successfully in Marketo as text fields - however, this post from 2014 recommends that these be set up as string instead of text. Which is the correct field type, string or text? Can I change the Marketo field type to string without changing the SFDC field type?

Hi, I have a dropdown menu with the following html. <div class="cmp-dropdown cmp-form-options__field cmp-form-options__field--checkbox" name="persona" id="form-options-abc"><button id="persona-dropdown" class="cmp-dropdown__button show">lunch</button><div id="form-options-abc" class="dropdown-text"><ul><li data-value="bft" class="">breakfast</li><li data-value="lunch" class="">lunch</li><li data-value="tea" class="active">tea</li><li data-value="dinner">dinner</li></ul></div> I've used click to identify the interaction : .cmp-dropdown__buttonand also tried using .dropdown-text ul li.active to test.The issue is the text fires when i click on the dropdown but not on the selected text in the dropdown.Can you please advise? Thanks.

Hello all,  I am trying to follow previous posts regarding this topic, and the code that I am testing isn't working correctly. I am attempting to add this code to the header section on the landing page that the form is contained on: MktoForms2.whenReady(function(mktoForm){ const formEl = mktoForm.getFormElem()[0]; const unsubscribeTrigger = "Unsubscribed", unsubscribableDeps = [ "personalBankingOptIn", "commercialBankingOptIn", "privateBankingOptIn", "homeOptIn", "economicPerspectivesOptIn", "economicUpdateOptIn", "weekinReviewOptIn", "quarterlyInvestmentNewsletterOptIn", "quarterlyWebConferenceOptIn" ]; const dependencies = [ { primaries : unsubscribeTrigger, cascadeSecondaries : unsubscribableDeps .map(function(unsubscribable){ return { field : unsubscribable, negate : true, filte

I have an event that people can register for, but only a number of people can register for each session. Once a session becomes full, I'd like to update the selector... does it make sense to just remove it? My concern with deleting it was there would be a jump from session 5 to session 7, for example. Or, am I able to keep it but make it not selectable?For now, I changed the wording... but technically people can still select it and submit.And, what is best practice? I am sure this has been done before!Thanks!