Product Communities

Hi All, Adobe Analytics (WebSDK)We are firing a numeric event on purchase that captures the number of coupons used in the transaction.We know coupons are being used but we are missing values 65% of the time.Running manual transactions and looking at the debugger doesn't drop coupon counts.Already made sure the event type is a number and not a string and dropped by AEP.Wondering the cause and ways to approach it.Although unlikely the cause, I read that is best to use data object over xdm object and we are using xdm object, does this mean that can be faulty or data object just better for CJA and other tools, future-proofing reasons?Thanks in advance.R 

Hi all, I am trying to integrate an HTML form with Adobe Workfront so that after submitting that form, a task or project can be created. But I am getting a CORS error. How can we handle this error? As per documentation, support has been ended for JSONP, and adding domains to the allowlist for CORS is supported only for customers who were using JSONP prior to August 1, 2018.Please help me to resolve this issue. Regards,Alksh

Do we need to generate Digital Certificates to sign Pdf from AEM using AWS KMS?  I need to sign the pdf digitally and there is no verification of the signature involved. Help me understanding this whole process

Apologies upon apologies if this has been answered before - but I can't seem to find the correct query to give me the answer I need.We have a large number of always-on Smart Campaigns running with multiple Flow steps and one thing I can seem to figure out is if there's a way to see the quantity of Leads that are active PER STEP?Like if my Flow is 10 steps and I want to see how many people are currently in the Step 5 Wait or the Step 8 Email Send?

Does anyone have a way to get the date stamp when an issue/request changed to a specific status? This is for things that have happened in the past. We use Awaiting Feedback when a request doesn't have enough info, then the requestor changes to Resubmitted when they fix it. We want to know how many of our requests had to be resubmitted.

To our surprise, we found this option in Marketo Field Management. It seems to only appear if your instance was moved to the Adobe Admin Console. Does anybody know what this function does? The only documentation I find is a decade old. Thanks!Michael

Can someone help to correct this script which is not loading the Page at all<html> <head> <title>Embed Marketo Form</title> </head> <body> <h1>Test to load Marketo Form - not working</h1> <script src="//pages.sjsu.edu/js/forms2/js/forms2.min.js"></script> <form id="mktoForm_2031"></form> <script>MktoForms2.loadForm("//pages.sjsu.edu", "663-UKQ-998", 2031, function (form){MktoForms2.lightbox(form).show();});</script> </body> </html> It does not show the Marketo Form when I browse to this page on Chrome.What is wrong here? 

Hello, We recently encountered a 401 error in a Fusion scenario on January 9. Due to this error, a few scenarios were deactivated. However, after re-enabling them, they started working fine. Is there any outage or something it between or what could be the reason ? Thanks in advance!

I am using the Delivery API to fetch Recommendations data in a JavaScript script. Currently, I am reading the mbox cookie in order to get the sessionId. Then I use the sessionId to call the Delivery API. I am not providing a visitor id such as tntId. This is working fine for me and is maintaining the correct Activity Experience per visitor. However, the Delivery API documentation has this to say regarding tntId: (source: https://developer.adobe.com/target/implement/delivery-api)"Object that contains the identifiers for the visitor. If no id is provided in the first request, Target will generate a VisitorId with a tntId. The code that runs on the client side is then responsible for passing this tntId value on all subsequent calls." I'm not sure this applies to my case as my script only runs once per page load, and it is already working correctly. However, even if I run it concurrently, it works correctly. Do I need to store and pass the tntId somehow? For what reason? How can

My team wants to create a Recommendations Criteria that compares two multi-value entity attributes. We want to include entities that share at least one item within this multi-value attribute. There is conflicting information in the documentation about whether this is indeed possible. I have the option to do so (see screenshot), which is not currently working for me, but this could be an error on my end.  This note in the documentation says "Multi-value attributes are not currently supported in....entity attribute matching, or for lists on the left side of inclusion rules." https://experienceleague.adobe.com/en/docs/target/using/recommendations/criteria/work-with-multi-value-attributes#:~:text=Multi%2Dvalue%20attributes%20are%20not%20currently%20supported%20in%20promotions%2C%20entity%20attribute%20matching%2C%20or%20for%20lists%20on%20the%20left%20side%20of%20inclusion%20rules However, in another area of the documentation, it says the 'list contains an item in" oper

I think it's crazy that this hasn't been added to visualizations... For example, I send PDFs to certain stakeholders and I have to show ugly tables in the PDF because I can't add labels to the Horizontal Bar Chart. 

I have a team of 20 people. They are broken down to 2 sub teams. I've created a task report for the entire team but want to create a custom prompt dropdown for the 2 sub teams. That way I can isolate one or the other on the report. I watched this video. When I enter conditions for the custom prompt, it's only displaying the first of the UserIDs, even when using "&" to separate them on one line. I've tried (obviously using the actual alphanumeric ID):assignedToID=##########&##########&##########andassignedToID=##########&assignedToID=##########&assignedToID=########## Both ways only display the first ID on the report. I can't filter down by Home Team or Home Group because we're all setup in the system under the same umbrella and can't change. So the task assigned to ID is the only way I can think of achieving this. Any help would be greatly appreciated. Thanks in advance!

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Hi Everyone, I’m learning about input forms. I have 6 parameters, and I want the second parameter to become visible as soon as the user starts typing in the previous parameter. For example:When I type something in Parameter 1, Parameter 2 should appear, and so on for the rest. This functionality works fine in navigation hierarchy when the Tab key pressed, but it is not working as expected in delivery.Can someone help me resolve this issue? Here is my input form code:<container type="visibleGroup" visibleIf="EV([../@customSubChannelType], 'Other')">                  <container label="Personalization value details" type="frame">                    <static>Please fill Personalization details here.</static>                    <container>                  &nbs

Anyone know how to change what notifications you receive within Workfront on browser? Not email.  Currently, out of 11 notifications that can be shown on screen. 8 of them are "Task due date changed, assigned new task" only 3 of which are comments that are actually important. This quickly adds up as we get 50-100 notifications every few days and it is very easy to miss important comments or replies. 

On the Project page in Workfront, there is a link on the left to see Utilization that shows the planned hours vs actual etc. Is there any way to change the name of that link as it conflicts with another process in our agency? We would like them to still have this page to view but would prefer it to have a custom name.

Hi everyone,I have a use case where some members' account types(account_type) have changed from Type A to Type B in the past. I managed to identify these members by using a self-join query in the query service on the member dataset, but I'm having trouble creating an audience based on this condition. Has anyone encountered a similar situation?Could you share how I can create an audience segment for members whose account type has changed from Type A to Type B?Any help or guidance would be greatly appreciated!

A few years ago, we worked with another team within our family of companies to install Launch and Analytics for their website. A Launch property and some rules were created and data collection ran fine. That company's ownership was moved to another organization and we need to stop collecting their web data. I'm in contact with the people who I worked with when Launch and AA were originally set up. I've asked them repeatedly to remove the Launch embed code from their site, but for some reason I don't fully understand, they're struggling to do it. I still see hits in Workspace and every time I ask to remove the embed code, they say they've done it, only for me to see more hits. At this point, I'm looking for a way to forcibly stop data collection even if the embed code is not removed from parts of their site.I thought about creating a condition in Launch rules such that if the domain is their domain, do not fire the rule. I think it might work but I want to delete their Launch property a

I am implementing S3 bucket for datastore, have some open question and could not found clarity anywhere so posting here. I followed the document (https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-16057) 1. Which version of s3 connector is compatible with 6.5.18, how we can check which version of s3 connector we should be using for respective AEM version. Document only say use latest s3 connector for latest SP version. 2. When we use S3 for existing AEM setup do we need to manually move the datastore from /crx-quickstart/repository/datastore/ to /crx-quickstart/repository/repository/datastore/upload, after moving need to deleted the filestore configuration from /crx-quickstart/launchpad/config/org/apache/jackrabbit/oak/plugins/blob/datastore/ 3. After uploading all assets I observed same datastore folders been added in /crx-quickstart/repository/repository/datastore/download is this expected, or we can delete it.&n

We need to provide a proivision in AEM Page for an author to modify/update the URL slug for exisitng pages without moving the pages to new location. Please help how can we achieve the same .