Product Communities

June' 25 release notes Check out what's new and updated in the latest Adobe Customer Journey Analytics product release update: Release Notes   New capabilities Analysis Workspace left panel no longer opens and closes on hover: The left panel in Analysis Workspace is used to add things like components, panels, and visualizations to your project. The option to temporarily open the left panel by hovering over one of the icons on the far left is no longer available. Instead, simply click one of these icons to keep the panel open, then click the same icon to close it. Customer Journey Analytics B2B Edition: Customer Journey Analytics B2B Edition helps B2B companies align their marketing, sales, and product teams by providing actionable account insights that drive revenue growth. With the account placed at the center of the data model, all analysis focuses on the account journey. Adding a new layer of entities (accounts, opportunities, and buying groups) on top of p

Unfortunately its not said directly in documentation - segment job is actually refreshing audience on demand?

Hi! Has anyone used the Workfront calendar to show all birthdays of your team/dept/org?If yes, how do you set it up? We are currently using Workfront to show when people are out of office (they input their own time off). And, we are also using schedules to mark company holidays. Both impact hour availability (admin manage this one).It would be great if we can also see birthdays on there, which does not impact hour availability. Right now, we are toggling between the Workfront calendar and an external one. Appreciate any thoughts or feedback!

https://learningmanager.adobe.com/app/learner?accountId=32503#/course/9862252 Could someone help me on making the link work? Thanks.

What's the correct definition of a "joai" segment? when is it used and what for? thanks.

Hello, We're currenly not able to edit our activities. The section that should display the preview keeps loading forever. Also, in the bar on the right, no elements are displayed (in contract to previously). I've tried different browsers (Chome/Edge), no difference. Also tried disabling the "enhanced"  option under "administration", because i remember that used to fix similar issues in the past. But the button is greyed out for me, i can't disable it. Also I've noticed the visual editor Chrome extension is currenly disabled in the extenstion store. So it's no longer possible for new users to install that. So basicly i'm stuck here. What is currenly the recommended way of editing activities? With what browser and with/without any extension? 

Hi, is there any issue when using in-app in journeys? I've created In-app in campaigns and seems ok but I'm facing some issues (in-pp not being displayed) for in-apps in journeys.thanks.

From defining your “Why” to delivering a winning pitch! Your Workfront instance delivers value every day, but are you sharing that story in a way that gets the recognition, support, and resources you deserve?  During the workshop , we worked through slides together to create a customizable deck to help define your organization’s Workfront “why,” report your results, and communicate your wins in a way that resonates with executives, peers, and end users.  Thanks to everyone who attended live and shared their ideas and best practices!  If you weren’t able to make it to the session, no worries!   Below, you'll find links to the workshop recording, slide deck, and resources:   Workshop recording  Event Presentation Slide Deck PDF  Customizable Slide Deck (with notes best practices shared during the session)  NOTE: When you click the link, this will download to your computer as a PPT file  Links shared in the chat:  [Event Fo

Hi All, Currently I'm looking into one use cases which is simply lets call it event based offers but while reading Adobe docs noticed that is not supported [1] due to offer decisioning limitation :(.Yea, I know that due to fact that events are not stored on Edge therefore events based offers cannot be done, so all these rules should be profile based ... and this is exactly the problem. Example use case:User is trying to add XYZ product to get free delivery or adding multiple products (XYZ + ZYX + YYY) to have discount, all these need to be executed between step 1 and step 2 of basket/transaction closing but we can not freeze/pause any of the steps or processing esp. if takes too long ...etc.  In this case please advise if there is any way to workaround for such limitation of Offer Decisioning to accomplish such scenario? [1] - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/offer-decisioning/create-components/creati

I would like to create a Fusion scenario where, when a proof that is still pending a decision goes past the due date a notification can be automatically sent to the approver following up on a decision.  We have a standard decision due date of 2 days. I've searched for quite a while with no success, maybe i overlooked something. Any assistance is appreciated. 

I'm currently in the process of integrating a web channel into our AJO implementation. Following the guidelines outlined in the 'Web Channel Prerequisites' documentation, I have successfully configured the web SDK. To test this setup, I've been utilizing Adobe's provided Luma enablement site and injecting tag scripts using a debugger. I've accomplished creating an audience using the edge segment evaluation method, and I can confirm that data is flowing from the website into the AEP datasets, with profiles being successfully added to this audience. However, when I attempt to use this audience in a web campaign with the debugger enabled for the site, I'm not observing the expected changes on the website page as specified in the web campaign configuration. I would greatly appreciate any assistance with this matter and any insights you may have regarding any steps or details I might be overlooking ThanksSankar

This article - Developing with AI Tools talks about developing for Edge delivery services using AI coding tools using llms.txt and AGENTS.md files which provide a lot of contexts to the AI about the project they are operating one. Can we have a similar thing that gives similar  starter files for AEM Sites as well?

I am really struggling with AI Assistant prompts.  I think I am asking basic question like "How many tasks are in team's backlog (I provide the exact name of the team)?"  It gave me an answer of 20 and I know there is 383.  If I ask it "how many tasks are assigned to a certain user"  - this is a question that is in your Best Practices guide - it gave me an error message for the person I selected and when I did it for me, it only provides 20 tasks (because it is truncated).  Why is this happening? I also do not think it recognizes custom fields - we have a field called Resources Requested and AI Assistant does not recognize it.  When will this be available?

In our last Edge Data Collection Concepts blog, we introduced the concept of the data object as a flexible and schema-free method to collect data for Adobe Experience Cloud solutions. In this post, we'll dive deeper into how you can use the data object to implement Adobe Analytics. Whether you're migrating from AppMeasurement.js or starting fresh with Web SDK, the data object offers a straightforward method of implementation.   When configured as discussed below, the data object will contain values immediately recognizable to Analytics and to implementers of Analytics. If you previously set s.eVar1 to a value of "foo", setting data.__adobe.analytics.eVar1 to "foo" achieves the same result and can be done very simply in the Tags interface similarly to how those values can be set when using AppMeasurement. Implementing the Data Object The data object starts as an empty variable, and we can build up and clear values with each of our rules in a way that is similar to how we set

I have set up the dispatcher flush agent on the publisher. Can someone explain what “on Receive” means and what “chain replication” means in this context?There is no official documentation explaining chain replication, which makes it very confusing.Is anyone using this setting and explain the chain replication thing? Can chain replication cause any performance issues if used on production sites? 

I have a request to change an existing Workfront proofing workflow. They want to switch the first and second stages. I didn't see a way to do that. Does anyone know if that is possible and if so, how to do it? I was thinking about creating a new stage and then deleting the existing first stage. Would that affect any existing proofs that used this workflow? Any other suggestions on how to accomplish this? Marla

Mark your calendars! On Wednesday, October 22 at 1 PM CDT, the San Antonio Marketo User Group (MUG) is bringing you a powerhouse session:“Building a Center of Excellence for the Year Ahead” led by none other than Adobe Champion Carissa Russell. Whether you're looking to streamline your Marketo instance, refresh your strategy, or set your team up for scalable success in 2026, this virtual meetup is packed with actionable insights. Carissa will share her favorite tips, tricks, and frameworks for building a Center of Excellence that drives results and empowers your marketing operations.   Register Here : https://mugs.marketo.com/events/details/marketo-san-antonio-presents-marketo-san-antonio-presents-building-a-center-of-excellence-for-the-year-ahead/

We have a considerable backlog in the Campaign Queue. Any advice on how to investigate this would be greatly appreciated.Just to note, per support recommendations, already working to optimize our instance and collaborating with the Salesforce team to look into the issue.

I'm receiving an error when uploading documents. (Failed to upload file)This is happening to my zip file that is 1.77 GBI never used to get errors like this but for about the last month have been having this happen all the time.

Last updated date: October 28th, 2025   Hi Marketo Engage Community,    If you are a Marketo Engage admin, look no further! We understand that you’re under constant pressure to keep your database clean, efficient, and ready to deliver on the expectations of both marketing and sales teams. That's why we developed this practical, peer-led session, focusing on proven strategies and actionable checklists to help you push clean, reliable data to CRM—accelerating pipeline velocity and boosting revenue.   Hear from Adobe Marketo Engage Champion, Miray Vu (@miray), to understand the critical role of database hygiene in syncing Marketo Engage with CRM and empowering your organization to close more deals, faster.   In this On-Demand webinar, you’ll learn about: Why data hygiene matters for CRM integration and how clean data impacts business outcomes. Options for building a sustainable data hygiene process using Trigger/Batch campaign or Executable campaign, and how to i

Translate AEM tag titles for different languages and read the translated tag titles using Java code by Debal DasRead the complete article here : https://medium.com/@debal.india2014/translate-aem-tag-titles-for-different-languages-and-read-the-translated-tag-titles-using-java-code-2bbe4ee4a979 Q&APlease use this thread to ask questions relating to this article