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We have an international sales staff and want to assign leads by the country the lead is in. I have been having some issues with this. Any suggestions?Right now it isSmartlist: Fills out formFlow: Sync Lead to SFDCChoice 1: If Inferred Country is Canada assign to: Salesperson AChoice 2: If Inferred Country is Portugal assign to: Salesperson Betc.

What is the simplest approach to creating a 2-day SLA within Marketo?Here is the logic to implement: A lead is assigned to sales Give sales rep 2 business days to follow up with the lead After 2 business days if they have not followed up yet return the lead back to a round robin queue The issue I am having in Marketo is the only way to consider weekends seems to be a Wait flow step that waits until M-F. But in that case if the lead is assigned on late Friday it will be redistributed on Monday which is really only 1 business day.One workaround is to schedule campaigns on Monday-Friday nights that check for leads assigned in past 5 days - but not in past 2 days - then redistribute if sales has not followed up in past 2 days.What is the best workaround here?Thanks

Are there tools anyone would recommend on checking the deliverability of email addresses in bulk?

Is there a way to update an approved segment?I am trying to add additional lists to a segment, however it is currently approved, and I cannot unapprove due to the fact that all my campaigns are using this segment.Thoughts?Thank you!

Has anyone succeeded in integrating a Marketo form with Unbounce landing pages? I can't get the validation to work; I've tried including the javascript in the "html" as well as as separate javascript snippets.BRThomas

Or is the only option to download the excel file and sift through it manually?

Hi! We utilize GoToWebinar and have our webinars synced to Salesforce. We would like to be able to utilize the Program status change > invited when an email is sent out but we do not want the invited people to sync with SFDC. Is there a simple solution to allow only registered leads to sync and NOT the invited? Thanks!

I saw Citrix is using a link above their forms in the case of when it is prepopulated with the details of someone else.See http://deliver.citrix.com/EMWE1214NSMSTRCLASS_MKTO_Reg.html?userId=guestThey use userId=guest -  could anyone please explain how this works? Thanks in advance

Hi everyone,I'm trying to capture the last piece of content an anonymous lead viewed before converted to a known lead. Basically, I'm trying to capture "Last content touchpoint." in the screenshot below. This would exclude the Web Page the form lives on and focus on the blog post or another piece of content on the site.Does anyone have a screenshot or specific flow of how they set this up? I am pretty sure this can be done with trigger tokens but I can't seem to figure it out.Help?! 

Hi Everyone,So bascially we have a simple engagement program running after someone signs up at PointDrive.. goes like this:Sign up for and the account = trial, then you enter the flow of that campaign...works great.Issue I'm having is that, I have a campaign sniffing out that one, that should remove anyone who's account changes from trial to paid (or comes in as paid...) Basically want to completly remove then from getting any of the your trial is abouto to expire emails....Does not seem to be working here is example of a guy who went from trial to paid and as you can see still revieved emails after that???value changes on 25th...but up top recieves another email on the 27th...should have been removed based on this logic I believe...any ideas why this user...and others are not being removed?ThanksCraig B. 

We have a requirement to convert large tiff files in full text PDF. I can use the following code to convert small size files, but with a large size file I am seeing a timeout issue.ALC-PDG-10010-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-010-The conversion has timed out.

Hey thereI often use the same link several times in an email. I link an image, headline and a CTA button with the same link as its all related.When I go into 'Show link stats' in the email, it shows the same stats for all the places I added the link to. But this is just tracking this one particular link. Not were people actually clicked.. if they clicked more on the image than the CTA button for example? Do I need to make unique links for the same link? Thanks 

Here's an example of how we're currently tracking lead source (utm_source) and lead source details (utm_medium) through the various channels for a white paper we want to promote:Email: xyz.com/marketing-test.html?utm_medium=whitepaper&utm_source=emailWeb: xyz.com/marketing-test.html?utm_medium=whitepaper&utm_source=webFacebook: xyz.com/marketing-test.html?utm_medium=whitepaper&utm_source=facebookHow would I track the source and details for a banner ad that we want to promote on a 3rd party website or on multiple 3rd party websites?xyz.com/marketing-test.html?utm_medium=whitepaper&utm_source=banneradI feel like this doesn't full capture everything because we want to know which 3rd party website generated the conversion.

We use a custom SFDC field “sub industry” for both, leads and accounts. Both SFDC fields have the same name, and I also made sure that both fields are mapped in SFDC. So SFDC definitely knows that these fields belong together.I don’t know why, but somehow I forgot to give the Marketo user in SFDC read/write rights for the sub industry field before starting the initial sync process. So I did this now.After the first sync the lead sub industry field shows up in Marketo and is filled with data, but it is not mapped to the already existing (SFDC account) sub industry field which was created during the initial sync.I don’t see the new field in the Marketo field mapping:But I do see both fields in the field list:So consequently for Marketo leads which are also Salesforce leads the SFDC lead sub industry field is filled with SFDC data:And for Marketo leads which are Salesdorce contacts the SFDC account industry field is filled with SFDC data:(I granted Marketo read-only access to the account

we're testing sending out emails without a template to give them an outlook feel, but it looks like this won't track any clicks on a link in that email.  any suggestions?

Hi, I want to make a dashboard as a landingpage, so I need some numbers from the lead database, how many permission I have or how many with a firstname e.g.So how can I get theise numbers into my landingpage, can I somehow make tokens through javascript and use them in my scripts? or make variables?

We recently switched the API sync user in our Marketo-SFDC integration because we no longer wanted Marketo to see all record types.Now, SFDC is overwriting the scoring sent from marketo and marking leads with no lead score when Marketo pushes over a value of 50, for example.Has anyone else seen this? I read one other discussion about making the field "read only" - is that on the SFDC admin side? Wouldn't that PREVENT Marketo from being able to push over instead of doing the opposite?

I built a landing page with a form, and a follow up thank you landing page.The form follow up is set to direct to the thank you landing page. However, when I submit the form to test, it directs to our homepage. I looked in the Admin section and our homepage is listed as the fall back page. But, the thank you landing page is approved and ready to go so I'm not sure why it won't direct traffic to it.I'm guessing this is a simple fix that I'm overlooking, but I'm stuck.Thoughts?Kate

I want to store the time and date someone completes a specific form within the contact record of Marketo. (In a custom Field)  I can't find a flow step or change data value selection that allows me to choose current date/time. Any ideas how to accomplish this? Thank you!

Went live with Marketo this morning and doing some testing.  I am the owner of a contact in SFDC and that contact completed certain actions to increase their score to meet the threshold we have in place for the Marketing Qualified Lead Lifecycle Campaign.  I received the following default email "New Marketing Qualified Lead" which states that I have received a marketing qualified lead and to go in and update the lead status to Sales Accepted or Recycled.  Since this individual exists as a contact already, I wouldnt want that email to be sent to a sales rep.  How will Marketo distinguish between a new lead and an existing contact when it comes to scoring....

I mistakingly set up my Community account under my Sandbox instance. I now have two profiles and need to delete one. 

Hi, I am trying pass a ref id within the url when a form is submitted using forms2.0.  Does anyone know how to do this?  Is it as simple as entering a default value in the hidden field while editing the form?  Thanks -John

I’ve just set up the SFDC sync and want to add campaign sync. To prevent any unwanted changes in Salesforce – at least as long as I test everthing – I want to give the Marketo user in Salesforce only the minimal required read or red/write rights. (Similar to granting only minimal access to fields of leads, contacts, accounts and opportunites – and adding more rights later if tey are required.)Since I haven’t worked with SFDC campaigns by now, I’d like to know for which fields the Marketo user in Salesforce needs read and/or write rights.

Hi,If I forward an email in my inbox to a friend by clicking the forward button on the email client, like gmail, my information and cookie is also forwarded to her. I know that the other option is to have a "Forward to a friend" link in the email, where my information won't be forwarded to the friend any more, but this doesn't prevent someone from forwarding by clicking the forward button on the email client.Is there a way to handle this problem? That is to be able to forward the email by clicking the forward button on the email client, but my information and cookie wouldn't get forwarded.BRMaya

Hello,we are currently looking at the standard user field list provided by Marketo here. It seems that we don't have the same fields on our instance. As we cannot delete fieds and we cannot rename API fields (just the friendly labels), I was wondering if it could be that the current Adress field used to be called the Street field? The reason why I'm asking is that our Lab team is working on some top-notch open source Marketo connectors to help us connect Marketo to any data sources for easy automated import & export and they get following error message:syncLead operation failed: unknown fields for import: Address (20105)Cécile @ Talend