Product Communities

Hi everyone! Discover a goldmine of Analytics insights and resources at Adobe Summit 2025 with our comprehensive guide to all Adobe Analytics sessions and labs. Whether you're a seasoned user or exploring Adobe Analytics, this post is your key to navigating Summit's content.   Session/Labs Speakers Date & Time Solutions Amplify Your Customer Analytics: From Chess with Pawns to Power Plays [S112] Jordan Ison, Managing Principal, Adobe Tuesday, Mar 18 | 1:00 PM - 2:00 PM PDT  Adobe Analytics, Adobe Customer Journey Analytics Adobe Analytics: Using Advanced Metrics to Level Up Your Reporting [OS115] Mandy George, Sr. eCommerce Analyst, Staples Canada Tuesday, Mar 18 | 2:00 PM - 2:30 PM PDT Adobe Analytics Building Personalized Connections at Scale: T-Mobile’s Adobe Journey [S733] T-Mobile Tuesday, Mar 18 | 2:30 PM - 3:30 PM PDT Adobe Analytics, Adobe Audience Manager, Adobe Campaign, Adobe Target, Adobe Real-Time CDP Collaboration, Adobe Experien

We are working on adaptive forms based on form core components (Service pack: 6.5.21, Form version: 1.1.64). I need to write some custom functions which need "globals" as a param.I am using the examples form the documentation: https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/forms/adaptive-forms-authoring/authoring-adaptive-forms-core-components/create-an-adaptive-form-on-forms-cs/create-and-use-custom-function-core-component/custom-function-core-components-use-cases  /** * resetField * @2175539 resetField * @90521 {string} input1 * @90521 {object} field * @90521 {scope} globals */ function resetField(field,globals) { globals.functions.reset(field); } However when I chose this function from the rule editor, the "gobals" appeared as below:This prevented me to save the rule.I can't see any console errors. The custom functions works well if there is no "globals" param.Any ideas on this?

I'm using Apex to automate sending Adobe Sign agreements. My approach:Call AgreementTemplateService.load(templateId, contactId) to generate agreement IDs for a list of contacts.Pass these IDs to EchoSignApiService.sendDocument(agreementId) to send the PDFs.This runs in a Queueable job triggered by a button click in Salesforce. I successfully get agreement IDs, but when sending, I receive:null :400 {code:INVALID_RECIPIENT_AUTH_METHOD, message:Invalid authentication method for recipient}

I'm building an email program and wanted feedback where and if I can set things up better.  In an attempt to minimize the number of email sends we have in our instance, I've been attempting to build an email program that new members cycle through and exit every month while the content stays the same. This way, cloning this email program is no longer necessary.  This is a series of three emails that go out one month apart from the last. The recipient list is sourced externally and sent to me as a .csv. Since the content in the emails stays the same (the emails themselves are perfectly static), I want to upload the .csv into a static list, have the series of emails run for each of the members, and then have these members are removed from the program so they cannot run through again.  The way I have things set up at the moment is this: Smart Campaign 1: 1. Member of List: Static List Import2. Member of Program: false, program is: this program/ 

I need to be able to deny metadata edit permissions for 2 groups on the 2 metadata fields that control publication of assets to Content Hub. The metadata fields in question are: Metadata Type -> Field Label -> Map to Property -> Choicesdropdown -> Content Hub Status -> ./jcr:content/metadata/dam:status -> approved, rejected, changesRequesteddropdown -> Approval Target -> ./jcr:content/metadata/dam:activationTarget -> contenthub, deliveryI need to configure permissions such that only users in these 2 groups can edit these 2 fields while ensuring that all other metadata fields can be edited by all "contributors" of the Author Instance:WKND AEM AdminsWKND AEM LibrariansBy restricting edit access to these 2 metadata fields we ensure that only the limited number of users in the librarian and admin groups are able to publish assets to Content Hub.What is the best way to implement this type of restriction using out of the box capabilities?

Hi Team, How to build the one email per day to individual customer criteria or logic. Please suggest, Thank you.

Hi,We have a journey where we are sending out emails. In CJA report we saw some 'messageExecutionError'. I went through existing questions highlighting same issue but couldnt find much description on what could be the cause, queries to check the details, or fixes.  Any suggestions/advice is much appreciated Update : I dived a bit and found that the executionErrorCode to be 'kafkaError' and in some places actionExecutionError was blank.  I didnt even find any relevant adobe documentation detailing the issue

Hi All, Does anyone know of a way to install the client console for Adobe Campaign V8 on a windows device. Ultimately, we would like to be able to deploy the application to selected users via SCCM or Microsoft Intune however there does not seem to be any documentation or indication this is possible.

How to get below highlighted date from the iterator bundle output?  

Hi, we just upgraded to 6.5.21 and we see that when we try to delete any page from the sites, we get the dreaded Red "error" popup. error logs throw the following error org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught Throwable org.apache.jackrabbit.oak.query.RuntimeNodeTraversalException: The query read or traversed more than 100000 nodes. To avoid affecting other tasks, processing was stopped.any help?when i compare /oak:index with the old non-upgraded instance i see that there are 4 new indexes being added AssetPrefixNodeName, CqAuditEvent, GraphQlConfig, fragments. when i try to package the /oak:index in the 6.5.21 instance i get the following error "Unable to retrieve primary type for Node /oak:index/cq:AuditEvent" any help?

My WF instance has two separate companies. I am creating groups and noticed that there are job roles already in the setup for my company that I had not created. If I delete these job roles, will it effect the entire workfront instance or only delete the job roles at the company-level? We don't have any tasks assigned to job roles in my company/groups. 

👋 Hello to all my fellow Workfront User Group (WUG) members from Southern California who are attending Adobe Summit next week! Let's meet up and say hello at the Adobe Booth in the Community Pavilion on Tuesday, March 18th at 11:30 AM PST (right after the main keynote). Head to the Community and Support section (back right corner of the booth in Peer to Peer Connection area). You can grab some swag, see a demo, and network with other WUG members from SoCal. Looking forward to seeing you there! 🚀RSVP here: https://adobe.ly/3R5exKI

It seems multiple notification options have been removed from the "Workfront Profile > Edit Person > Notifications" area.  There used to be a couple dozen, and now there are just three.  We've noticed this over the past couple of days, and are no longer getting certain notifications (such as predecessor task completed) that we rely on for our workflow.Have these been deleted, or perhaps moved to a different location in the settings interface?

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our&nbs

Trying to find out the limitations of Assets as a Cloud service (specific to cloud service and not 6.5 on premises or AMS environments) that we should abide by?1) Limitation on the Storage of native files within AEM Assets?2) Limitation on the size of files stored in AEM Assets under a folder?3) Limitation around the number of file/folders under a hierarchy?4) Any general limitation that we should abide by when dealing with DAM? If there is a benchmarking done by Adobe, it would be great to get a handle to that link?

Dear AEM Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEM.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEM-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM. Start supercharging your problem-solving skills today by exploring ou

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for Adobe Campaign.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving skills today by explorin

inexplicably the cache is being periodically deleted, the scheduled tasks have already been reviewed, and the task for this purpose does not exist. What can be the cause ??? 

I've entered the following expression in a calculated field to remove pieces of text/numbers from another custom text field, but I get the following error message: "This is an invalid custom expression, please try again." LEFT({DE:Custom Field Placeholder}, 7), & MID({DE:Custom Field Placeholder}, 9, LEN({DE:Custom Field Placeholder}) -8) Am I missing anything in particular?  Thought I entered it correctly.

June 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   API-triggered campaigns for marketing use cases You can now use APIs to trigger marketing campaigns in Adobe Journey Optimizer from an external system. Until this release, API-triggered campaigns capability was covering various operational and transactional messaging needs like password resets or OTP token, but could not be used to create marketing campaigns. Available channels for API-triggered campaigns are: Email, SMS and Push messages.   Please find the details around the improvements included in this release here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Hello,we have Automatic Reminders turned on in Workfront but I am trying to understand which date it is using to constitute something as overdue.Example: A task was entered on 2/27/2024 and a due date was set for 4/9/2024. The due date later was changed to 6/1/2024 and then again to 8/1/2024.The automatic reminder seems to only look at the first due date (4/9/2024) and does not take into consideration the due dates that were updated later.Has anyone else found this to be happening?If so, this is a bit frustrating since I know the due date has not yet passed but the automatic reminder makes it seem like it is way overdue. Shouldn't it look at the current due date to determine if a task is overdue? Any help or insight is appreciated.

The Adobe Digital Experience Certification Program is offering a new certification: Adobe Customer Journey Analytics Developer Professional. If you have 3-6 months' experience with Adobe Customer Journey Analytics as a developer, this new professional-level certification is a great opportunity to demonstrate the knowledge and value you bring to your role. What abilities are candidates expected to have? Critically analyze data to identify anomalies in the data ingestion process (troubleshooting) U/A Analyze data prior to ingestion into CJA Differentiate between dimensions vs metrics Create calculated metrics or filters using data from multiple data sources Troubleshoot defects in data quality Configure dimensions and metrics in data view for reporting Retrieve the required dimensions and metrics on the business questions Demonstrate proficiency in specific semantics and taxonomy of CJA: Data Views, etc Data validation using query services Derived fields Configuration of connection and

   I need some help with exporting the final segmentation results from a journey I've built in Adobe Journey Optimizer (AJO) to a CSV file. This journey incorporates audience conditions and exclusions to precisely target the desired segment, fulfilling specific business requirements. However, I'm encountering difficulty in exporting this final, refined segmentation as a CSV file and delivering it to an SFTP server. I know Direct Mail can do something similar for campaigns, but this is a journey, not a campaign. Any tips or tricks would be awesome!! Thank you!

I am working with a coworker to create a report that will show the cost of each license type that users have tied to their account. What we are trying to do is show the license associated with a user and the cost of that license in a column. The problem is that a custom calculation field isn't showing the cost of any licenses, and as a result, there is nothing to show in a report. Is there a way that we can do this, or is it something that we would need to incorporate something like Fusion into? Below is a screenshot of what we are using to call a field that should be providing license cost data, but is not. Is there something in that code that is incorrect or being called in the wrong way? Thank you!

Hi all, Apologies if this has been discussed before—I couldn’t find anything via search. Is there a way to set communication limits at the account level? For example, if we have 100 contacts at Company ABC and are sending an email but want to limit it to only 5 recipients from that company, is there a built-in way to do this? Or would this need to be handled through Smart List filtering? Thanks!