Product Communities

Hi all,In other communities I've been able to follow specific influencial users. This has been very helpful in networking & creating streams that I am intersted in reading.Also, I'd love to do status updates.

I'd like to create a field called "Last Email Clicked" so that I can track which content is driving leads to conversion.  In this campaign, I'd like to capture what was the last clicked email before being Synced to Sales. (We don't have SalesForce).

Add which Marketo Edition applies to any given Knowledge article or video in the community.E.g. "Applies to Spark, Standard & Enterprise"Salesforce has this at the top of each features page in their help.

Hi  As we applied MarketO, it has been a powerful automatically marketing tools for our marketers, to reduce our efforts on Marketing campaign obviously.Now we are also applying MarketO locally, but the importing problem seems still exist.   The problem is : When we import list in Chinese Characters, as usual we should convert the excel file into csv with UTF-8 encoding. According to the tutorial on MarketO Community,  we can successfully.  Unfortunately, result is that the value of names don't exist, we had tried several of times but cannot figure it out.   I am very concerned that it might can be a problem affect the performance.   I would like to show you the importing process as following:   1. Upload a CSV file   2.  The import preview of different values is correct   3. The List after importing, you can see some unreadable code on the Name Column. Or the value missed.     &nbs

When you view the campaign results tab, if you sort some leads based on their activity, it would be nice to be able to add them to a list or even drag them to a list. It's a nice time saver for me. 

When cloning an asset in Marketing Actvities, there seems to be a mislabeled field.The 2nd field to fill out is where the cloned asset will live and is labeled "Folder". The problem is that you can't clone to an actual folder--you can only clone to "Programs".I've become used to this, but if I'm not paying close attention, I still sometimes find myself looking for the folder name until I remember and realize I'm not actually looking for a folder.I thinks this could become frustrating to those who are newer users as well.

I'm refering to the System Notifications tab not the exhausted content notifications in the streams.I've been testing some Engagement Programs, I have a few test leads in one that have exhausted the content. I noticed i am receiving "Exhausted Content" warnings in my Systems Notifications tab everyday for the same leads i have in there, Is there anyway to fix this besides removing all the exhausted leads from the Engagement Program? I really dont need to be notified everday for the same leads that have exhausted content. As you can tell this could get real ugly take 5 engagement programs with 5 streams each and a notification for each stream.... well you can see how these notifications will start to stack up.Signed,Spammed Notification box =)

It would be helpful to create a "Strategies" discussion category for people to quickly find and discuss higher level strategy for Marketo.  Most of what I see on Marketo is very specific and tactical, which is great and very helpful, but it would also be useful to get involved with more strategic discussions as well.I imagine many Marketo users discuss strategy at local user groups and at the Summit, so why not cultivate those thoughts here within the community?Thanks!

It would be nice if Marketo addressed the issue with Firefox 23, which every computer will update to automatically. You cannot view landing pages correctly any longer in Firefox 23, similar to how it looks in Chrome. Marketo says 'this is a browser issue;' however if every computer updates to Firefox 23, it's a global issue and Marketo should fix it for their many users.

Instead of filing tickets, it would be nice to be able to chat with representatives and have questions answered ASAP as opposed to waiting hours or days/weeks to receive a response.The current system works, but has room for improvement. Another option is to create better Marketo guides to introduce Marketo to new users and Marketo manuals that instruct users on how to create emails/landing pages, build smart campaigns etc. 

Unsure my question is common, but would prefer to have the activity log to be synced into Salesforce.Thanks in advance.

i commonly have issues that coudl be solved by being able to edit code but we do not have access to see all the code in landing pages and emails. for example i have had several instances where the optout code is in wrong place but since i cannot see where it is in editor or code i cannot fix. i then have to send in tickets and then support cannot always fix (maybe they don't see all the code either?)

It will be nice if Marketo can integrate with BrightTalk's webinar registration.  Because BrightTalk handles the registration forms, the only way for us to get the pre-registered people into Marketo is to manually export from BrightTalk platform and then reimport to Marketo.

It would be great if we could filter leads by Member of Workspace.  Is this possible?

Previous to this global communication limit, I was using a [+1, wait 6 days, -1] flow step for the score called "Emails Sent in Past 7 Days" to manage each person's cadence since leads frequently fall through the cracks when segmenting for specific campaigns.The reason I had to change the wait step to 6 days as opposed to 7 days is because of the varying send times. If I schedule Email 1 to send on a Tue at 8am, throttling the send based on states/time zones, I believe Marketo marks it sent at different times. Then if I want to send Email 2 a week later at 8am, for some of these leads, 7 days is not over until 4pm ET, which means the parameter for receiving two emails per 7 days ultimately excludes these leads from this batch.If a lead receives an email on a Tue, the 7 day timer should refresh next Tue regardless of the time. 

It would be great if there was a way to export marketo campaigns, programs, setups, etc from my  account? 

I want to check the leads in a static leads against any possible duplicates in our databse. Is there a filter for 'existing leads' that I can use? Or a workaround? Thanks.

Hi. Brand new user, finding it awkward to keep two browser windows open when going back and forth between Community resources and MyMarketo. Shouldn't there be a MyMarketo link on the Community's main nav bar?

Hi,Does anyone explain about how to input the script dat inside head tag?Because I need to input our Korean search engine company's conversion code in the head tag.I tried to handle with this issue.  However, I can't find how to edit the html.Please advise me for this matter,BR,Peter---------------------------------------------------------------------------------------<head> <script type="text/javascript" src="DCTS_tag.js></script></head>-----------------------------------------------------------------------------------------

We've had one of our team members working on a number of campaigns and have a flow error. It would be nice if there was a way to find all flows that contain a certain operation so we could fix them rather than having to go into each active campaign to see what flow operators exist so we can fix the error.

For any email deployments that should be an automatic option to restrict the send to a certain number of emails. For example, if I have a list of 50,000, I may want to spread it over 2 or 5 hours. It would be nice to even allow for a waiting period: send 50% of the list, wait x number of hours, send the rest.  

I would like the option for leads to unsubscribe with one click, rather than sending them to a form to fill out, and then unsubscribe. I’ve been told by support that there is not a way to do this. Does anyone know of a workaround? Or, is this something that others would also benefit from that I can request for an upcoming release? Thank you. 

We've been looking for a way to look at open rates by lead owner. I'm not aware of any way to do this, but it could be valuable if a few different way. 

Is there an easy way to create an email template that doesn't use any graphics and appears as if someone just sent it from Outlook? I'm not seeing any plain templates. 

Just cloned a program as a test, been having lots of issues since August release. When I went to delete the program I got an error saying that the forms in the program are being used by the landing pages in the program. I know, I just created this program & now want to delete it.Please eliminate this error step & re-allow programs to be deleted as they were.